BUENOS AIRES, Argentina, July 7 /PRNewswire-FirstCall/ -- Global Crossing (NASDAQ:GLBC), a leading global IP solutions provider, today announced that it is expanding its offer of Network Management Services in Latin America. Currently, Global Crossing offers these services to several large enterprises in Colombia, supporting more than 2,500 monitored end points in the country. Based on this success and more than two years of its own market research, Global Crossing recently expanded the services to Brazil and will offer them in Argentina soon.
Through its Network Management Services, Global Crossing can manage part or all of customers' communications infrastructure, based on their preference. Additionally, by utilizing Network Management Services, enterprises can also benefit from the best practices of the IT Infrastructure Library (ITIL) and Project Management Institute (PMI), adopted by Global Crossing for its customers in Latin America. ITIL is the world's most widely accepted approach to IT service management, while PMI is the leading membership association for project management professionals.
"As outsourcing demands grow in the enterprises we serve, Global Crossing continues to focus on the critical needs of IT managers and CIOs to ensure high-quality, security and reliability," said Leonardo Barbero, senior vice president of data and Internet products for Global Crossing Latin America. "The expansion of these services to other countries addresses market demand, while the adoption of best practices underscores our commitment to provide the corporate market with services supported by the highest standards in the industry." "One of the advantages of adopting ITIL and PMI best practices in our Network Management Services is the ability to establish rigorous task divisions and documentation criteria focused on business goals in order to minimize potential failure and to ensure enough flexibility to the company's operations on a daily basis," added Barbero.
Network Management Services are part of Global Crossing's Professional Services portfolio and are supported by two operational centers in Brazil and in Colombia that are owned and staffed by Global Crossing.
In conjunction with other data transport, data center, Internet and telephony services, these services can be configured as solutions for more critical business demands, such as accessibility, security, continuity, productivity and collaboration, as part of the Dynamic Needs Architecture (DNA). DNA is an intelligent interface that allows Global Crossing to define the solutions enterprises need with precision, based on these five key components of information and communications management. By functioning as a high level conceptual framework, DNA allows enterprises, with the right consulting support, to align their business objectives with the appropriate technological resources.
Global Crossing Network Management Services are operated 24 hours a day, seven days a week by a dedicated team comprised of monitoring technicians, who keep constant watch over customers' networks; operation engineers, who are responsible for network planning and configuration; managing engineers, who are in charge of processes and tools; and service managers, who interface with customers.
ABOUT GLOBAL CROSSING LATIN AMERICA Global Crossing's Latin American business has operations in Argentina, Brazil, Chile, Colombia, Ecuador, Panama, Peru, Mexico, Venezuela and the United States (Florida). In addition to its IP-based fiber-optic network, Global Crossing's regional infrastructure includes 15 metropolitan networks and 15 world-class data centers located in the main business centers of Latin America.
Global Crossing's reach and experience in Latin America allow it to address the particularities of the region and deliver the solutions each company needs. The company provides services to a variety of customers, including medium and large companies and corporations, institutions and government entities, and telecommunications operators.
ABOUT GLOBAL CROSSING Global Crossing (NASDAQ:GLBC) provides telecommunications solutions over the world's first integrated global IP-based network. Its core network connects approximately 390 cities in more than 30 countries worldwide, and delivers services to approximately 690 cities in more than 60 countries and 6 continents around the globe. The company's global sales and support model matches the network footprint and, like the network, delivers a consistent customer experience worldwide.
Global Crossing IP services are global in scale, linking the world's enterprises, governments and carriers with customers, employees and partners worldwide in a secure environment that is ideally suited for IP-based business applications, allowing e-commerce to thrive. The company offers a full range of data, voice and security products to approximately 40 percent of the Fortune 500, as well as 700 carriers, mobile operators and ISPs. Its Professional Services and Managed Solutions provide VoIP, security and network consulting and management services to support its Global Crossing IP VPN service and Global Crossing VoIP services. Global Crossing was the first global communications provider with IPv6 natively deployed in both its private and public backbone networks.
Please visit http://www.globalcrossing.com/ or blogs.globalcrossing.com for more information about Global Crossing.
Statements in this press release about expected future events and financial results are forward-looking and subject to risks and uncertainties that could cause the actual results to differ materially, including risks referenced from time to time in the company's filings with the Securities and Exchange Commission. Global Crossing undertakes no duty to update information contained in this press release or in other public disclosures at any time.
CONTACT GLOBAL CROSSING:
Press Contacts
Becky Yeamans
+ 1 973 937 0155
Fernanda Marques
Latin America
+ 55 11 3957 2042
Analysts/Investors Contact
Antonio Suarez
+ 1 800 836 0342
GEN/PR1
DATASOURCE: Global Crossing CONTACT: Becky Yeamans, +1-973-937-0155, , or Fernanda Marques, Latin America, + 55 11 3957 2042, ; For Analysts- Investors: Antonio Suarez, 1-800-836-0342, , all of Global Crossing Web site: http://www.globalcrossing.com/
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