RNS Number:1818T
Thus Group PLC
28 April 2008
THUS EXTENDS CONTRACT WITH SCOTTISHPOWER
28th April 2008 - THUS plc today announced that it has extended its contract
with ScottishPower to provide, support and maintain the company's corporate
communications infrastructure. The network carries all corporate voice, data and
internet traffic and access to all centralised corporate applications for the
ScottishPower group of companies throughout the UK.
ScottishPower, which runs energy supply businesses, has offices in more than 70
locations across the UK including central and southern Scotland, Wales,
Merseyside and London. It uses the fully managed solution supplied by THUS to
carry voice and data traffic and also all other communication requirements of a
large customer facing organisation; including video conferencing and access to
shared corporate CRM and billing systems.
THUS has significant experience in the Utilities Sector and has more than ten
years of knowledge and understanding of delivering outsourced services,
underpinned by a focus on the highest levels of customer service. ScottishPower
chose to extend the relationship with THUS as the solution it offered delivered,
for them, in terms of quality and price, improved efficiency and flexibility and
offered best in class management.
Derek Johnston, Architecture & Technology Manager at ScottishPower said: "We
chose to develop the relationship with THUS as no other provider can offer the
insight, experience and expertise they bring to our organisation nor match the
unique understanding they have of our network and where we want to take it in
the future. The service and reliability track record THUS has means that we have
faith in their ability to support our corporate objectives with a communication
solution that meets our needs today and will grow with us in the future."
Phil Male, Chief Operating Officer at THUS plc said: "Our ongoing association
with ScottishPower clearly demonstrates our pedigree in the corporate telecoms
market and our capacity to deliver the unique and diverse communication
solutions required by the Utilities Sector. This contract extension is testament
to our consultative approach and we are delighted to be further developing this
relationship with one of our longest standing customers"
Extending the relationship with ScottishPower further demonstrates THUS's status
as the carrier of choice for companies within the Utilities Sector. This owes
much to having a cohesive internal resource that manages the customer
relationship as it evolves with the customer's changing needs, ensuring that the
customer enjoys the highest level of personal and technical, service and
support.
THUS provides ScottishPower with a fully managed solution covering voice and
data services, support, maintenance, consultancy, network monitoring and
disaster recovery. THUS has full operational responsibility for ScottishPower's
networks and is committed to clearly defined service levels for network
availability and fault management times. THUS's Customer Management
Centre monitors networks 24 hours a day and provides the expertise to analyse
and manage the fault resolution process.
ENDS
Owen Campbell Rebecca Honeyman
Senior Product Communication Executive Hotwire
THUS plc. Tel: +44 (0) 207 608 4628
Tel: +44 (0) 141 566 3361 e-mail: THUS@hotwirepr.com
e-mail: owen.campbell@thus.net
web: www.THUS.net
Notes to Editors
About THUS
THUS is a UK-focussed business telecommunications company boasting the UK's
first next-generation network. THUS delivers innovative and effective solutions
to large organisations in the fast changing communications environment. Its
early implementation of MPLS IP VPN technology put it at the forefront of
convergent solutions enabling it to develop the expertise that customers need
today and in the future.
Under the Demon brand, THUS also offers a full suite of advanced business
communication services to small and medium-sized enterprises, ranging from
broadband and MPLS to High Speed Internet and VoIP.
THUS has achieved ISO/IEC 27001:2005, widely recognised as the leading benchmark
for information security management systems, for the Information Security
Management System supporting its MPLS-based next-generation network. In
addition, THUS has maintained ISO 9001:2000, an internationally recognised
standard for quality management systems for internal processes and procedures.
THUS was one of the first UK telecommunications service providers to achieve
full ISO 9001:2000 certification for voice, data and Internet in 2003.
THUS plc is listed on the London Stock Exchange
For further information visit http://www.thus.net and http://www.demon.net.
This information is provided by RNS
The company news service from the London Stock Exchange
END
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