TIDMDTY

RNS Number : 7964Y

Dignity PLC

08 March 2017

For immediate release 8 March 2017

Dignity plc

Preliminary results for the 53 week period ended 30 December 2016

Dignity plc (Dignity or the Group), the UK's only listed provider of funeral related services, announces its preliminary results for the 53 week period ended 30 December 2016.

Financial highlights

 
                                                           53 week              52 week 
                                                      Period ended         Period ended      Increase 
                                                                                                    / 
                                                       30 December          25 December    (decrease) 
                                                              2016                 2015           per 
                                                                                                 cent 
 Revenue (GBPmillion)                                        313.6                305.3             3 
 Underlying operating profit(a) (GBPmillion)                 101.7                 98.7             3 
 Underlying profit before tax(a) 
  (GBPmillion)                                                75.2                 72.2             4 
 Underlying earnings per share(b) 
  (pence)                                                    119.8                114.8             4 
 Cash generated from operations(c) 
  (GBPmillion)                                               121.1                125.2           (3) 
 Operating profit (GBPmillion)                                97.7                 95.5             2 
 Profit before tax (GBPmillion)                               71.2                 69.0             3 
 Basic earnings per share (pence)                            115.3                115.2             - 
 Interim dividend paid in the period(d) 
  (pence)                                                     7.85                 7.14            10 
 Final dividend proposed in respect 
  of the period(e) (pence)                                   15.74                14.31            10 
 Deaths                                                    590,000              588,000             - 
---------------------------------------------  -------------------  -------------------  ------------ 
 

Non-GAAP measures

The Board believes that whilst statutory reporting measures provide a useful indication of the financial performance of the Group, additional insight is gained by excluding certain non-recurring or non-trading transactions. These measures are defined as follows:

(a) Underlying profit is calculated as profit excluding profit (or loss) on sale of fixed assets and external transaction costs.

(b) Underlying earnings per share is calculated as profit on ordinary activities after taxation, before profit (or loss) on sale of fixed assets and external transaction costs and exceptional items (all net of tax), divided by the weighted average number of Ordinary Shares in issue in the period.

   (c)   Cash generated from operations excludes external transaction costs. 

Other notes

(d) Interim dividend represents the interim dividend that was declared and paid in the period out of earnings generated in the same period.

(e) The 2016 final dividend is the proposed dividend expected to be approved at the annual general meeting on 8 June 2017. The 2015 final dividend is the dividend approved for payment by shareholders at the annual general meeting on 9 June 2016.

Key points

-- Financial performance better than expected at the start of the year, as guided in November 2016;

-- Deaths broadly flat at 590,000 (2015: 588,000) and higher than originally anticipated;

-- Funeral market share decline is larger than seen before, which follows better market share than anticipated in 2015;

-- Focus remains on customer service, which continues to be high, with 98 per cent of clients saying they would recommend us;

-- Portfolio expanded through the acquisition of a total of 16 funeral locations and five crematoria in the period;

-- Total acquisition activity investment of GBP56 million (net of cash acquired) funded from existing cash resources;

   --              Satellite location programme ongoing with 11 locations opened in the year; 

-- Since the last trading update, the Group has obtained planning permission for a third new crematorium. They are all due to open in 2018/ 2019;

-- Another good year of pre-arranged funeral plan sales, with active pre-arranged funeral plans increasing to 404,000 (2015: 374,000), helped by trust and insurance based sales;

   --              Starting to see potential opportunities from the use of digital technologies; and 

-- The Group has acquired three funeral locations and one small crematorium since the balance sheet date.

Outlook

The number of deaths has been higher in 2016 than the Group originally anticipated following a significant increase in the number of deaths in 2015. Historical data would suggest that deaths in 2017 could be significantly lower than 2015 and 2016. Trading in the first few weeks of 2017 has however continued to be strong. As a result, the Board's expectations are unchanged for the year ahead.

The Board remains positive about the future prospects for the Group. However, given the increased size of the Group and increasing competition in each of our markets, the Board has revised its medium-term target underlying EPS growth rate to eight per cent per annum from the current 10 per cent. As with the previous target, this objective includes the benefit of the reinvestment of cash generated by the business and the Group's ability to releverage its balance sheet either to fund acquisitions or return capital to shareholders.

Mike McCollum, Chief Executive of Dignity plc commented:

"I am pleased with our financial and operational performance in the period. Our business has responded well to the needs of our customers, maintaining the high standards we set ourselves.

Looking into the future, we anticipate further engagement with the Scottish and Westminster parliaments, as we believe regulation of the funeral and pre-arranged funeral markets is necessary to ensure every family receives minimum standards of care from appropriate facilities. We also expect to invest more in digital technologies that will help our clients and also act as a source of new business for the Group."

For further information please contact:

Mike McCollum, Chief Executive

Steve Whittern, Finance Director

   Dignity plc                                                             +44 (0) 207 466 5000 

Richard Oldworth

Catriona Flint

   Buchanan                                                             +44 (0) 207 466 5000 

www.buchanan.uk.com

From the Chairman

Overview

2016 has been another successful year for the Group, with good financial performance and continued development of our network of locations.

In the last couple of years, Dignity has witnessed some notable changes. Firstly, the number of deaths increased significantly in 2015 and then continued to remain much higher than anticipated in 2016, helping us deliver stronger than expected financial performance in the last two years. Secondly, competition has continued to increase, particularly in funerals and pre-arranged funeral plans. These industries are unregulated which has encouraged new entrants. We are also seeing a number of businesses offering digital services in the funeral market.

We are tackling these changes head on. We continue to seek regulation of our markets, arguing that minimum standards of care should apply in funeral locations and for better regulation of pre-arranged plans. We are also seeking to develop our web presence in ways to help market our services, but also to help the level of service we provide our clients. Finally, we are introducing new, more affordable services that will appeal to customers we would not normally expect to be able to help. These efforts are the start of a multi year journey for us and we will update our stakeholders on how these efforts have helped the business, as all of these areas represent opportunities for us given our scale and existing standard of facilities.

Dividends

The Board is proposing a final dividend of 15.74 pence per Ordinary Share, bringing the total dividend for the year to 23.59 pence; another increase of 10 per cent on the previous year.

If shareholders approve this payment at the Annual General Meeting ('AGM') on 8 June 2017, then it will be paid on 30 June 2017 to members on the register at close of business on 19 May 2017.

Governance and the Board

As a board, we are committed to maintaining our high standards of corporate governance. The Board continues to focus not only on what we deliver as a business, but also how we deliver. Ensuring that there is a high level of cultural integrity embedded within the way we operate is a key part of what we deliver as a business and how we deliver, as is our ability to drive sustainable performance and meaningful stakeholder value.

The composition of the Board has been stable, with one planned change to address succession planning. As already announced, Martin Pexton has left the Board and been replaced by Mary McNamara. I would like to thank Martin for his contribution to the Group and I am delighted to welcome Mary to the Board.

Our people

As in previous years we have made a discretionary bonus payment to our employees, this year equating to GBP1,200 per full time employee. We have also decided to embed this amount in all employees' future pay rather than continue to treat it as a discretionary bonus. Therefore all employees have received a flat GBP1,200 pay increase (pro rated for part time employees) in January 2017. All other things being equal, the Group does not as a consequence anticipate making a discretionary bonus payment to staff in respect of 2017's performance. This salary increase applied across the business, including managers and Executive Directors alike.

Outlook for 2017 and beyond

The number of deaths has been higher in 2016 than the Group originally anticipated following a significant increase in the number of deaths in 2015. Historical data would suggest that deaths in 2017 could be significantly lower than 2015 and 2016. Trading in the first few weeks of 2017 has however continued to be strong. As a result, the Board's financial expectations are unchanged for the year ahead.

The Board remains positive about the future prospects for the Group. However, given the increased size of the Group and increasing competition in each of our markets the Board has revised its medium-term target underlying EPS growth rate to eight per cent per annum from the current 10 per cent. As with the previous target, this objective includes the benefit of the reinvestment of cash generated by the business and the Group's ability to releverage its balance sheet either to fund acquisitions or return capital to shareholders.

Peter Hindley

Chairman

8 March 2017

Chief Executive's Overview

Overview

A year ago, we described an extraordinary period in 2015, with the number of deaths increasing by seven per cent to 588,000. We noted that it was likely this sharp increase would normalise in 2016, but this has not been the case. Reported deaths were slightly higher than 2015 at 590,000. Allowing for the fact that 2016 represents a 53 week period for the Group, means that even on a 52 week comparable basis, deaths were only approximately two per cent lower in the period. This has enabled us to grow profits year on year and outperform expectations despite some headwinds experienced by the business.

The performance reflects a larger market share loss in our core business than seen before, combined with additional costs incurred to support the business. The market share decline follows stronger market share than expected in 2015. 2017 has started well but we continue to keep this under review.

We expect 2017 to be a year where we develop the business further in response to the changing environment in which we operate. For example, we have engaged with the reviews into funeral services by the Scottish and Westminster parliaments, arguing for regulation of funeral services and pre-arranged funeral plans. We are also working hard on introducing new digital services. The first such example is the launch of Simplicity Cremations, a nationally available, online, affordable direct cremation service (where there is no traditional funeral service, simply the collection and unwitnessed cremation of the deceased and then return of the ashes). This does not replace the full service, traditional funeral that we provide, but rather provides families with a lower cost simple option. The market for this service is currently small but given our significant national networks of funeral locations and crematoria we are able to offer this service in a more comprehensive and cost effective way than other operators.

Corporate activity

The business invested GBP56.3 million on acquisitions in the period, including GBP41.1 million (excluding external transaction costs) to acquire five crematoria locations from Funeral Services Limited (trading as Co-op Funeralcare) (the 'Crematoria Acquisition'). This was an unexpected opportunity for the Group and one we were able to quickly respond to thanks to our strong balance sheet and detailed understanding of the market. The Crematoria Acquisition generated GBP1.0 million of operating profit in the period, in line with expectations.

We have also seen further developments in our plan to build new crematoria. An update on this is described in the Operating Review.

Maintaining investment and development momentum in our core business

We continue to set aside resources to invest in our existing funeral and crematoria locations. We have increased the staffing of our property team in the year to manage our estate and associated capital expenditure more efficiently and to create additional recourse for finding funeral satellite locations and crematorium sites. This should help to free local management time so that they can further focus on delivering excellent client service.

Long-term focus drives strong performance

The business has yet again demonstrated its robustness and is well placed for the future. We hope to achieve our revised medium-term target of eight per cent per annum increases in earnings per share by staying focused on excellent service, operating efficiently, selling pre-arranged funeral plans, acquiring and developing quality businesses where possible and keeping our capital structure appropriately leveraged.

We will also need to ensure the high standards Dignity operates at are properly understood by all stakeholders; particularly given continued political and media interest in the sector and our ongoing support for better regulation of the industries in which we operate.

Operating Review

Funeral services

Performance

As at 30 December 2016, the Group operated a network of 792 (2015: 767) funeral locations throughout the United Kingdom, generally trading under local established names.

During the period, the Group conducted 70,700 funerals compared to 73,500 in 2015.

Approximately one per cent of all funerals were conducted in Northern Ireland. Excluding Northern Ireland, these funerals represent approximately 11.8 per cent (2015: 12.3 per cent) of total estimated deaths in Britain. Whilst funerals divided by estimated deaths is a reasonable measure of our market share, the Group does not have a complete national presence and consequently, this calculation can only ever be an estimate.

Underlying operating profit was GBP79.0 million (2015: GBP76.8 million), an increase of three per cent.

This financial performance reflects the lower number of funerals performed. Market share was lower than expected, offsetting a better than expected performance in 2015. The Group continues to keep this under review.

Progress and Developments

Investment in the core portfolio

Significant cash resources continue to be used to maintain the Group's locations and fleet. In 2016, GBP13.6 million was invested in maintenance capital expenditure.

Funeral location portfolio

The Group acquired 16 funeral locations for a total investment of GBP14.7 million. These acquisitions performed in line with expectations. GBP0.8 million was also invested in our satellite location programme, with 11 opening in the period. Two locations were closed, principally where it was considered commercially appropriate not to renew leases.

Outlook

The funeral division has performed well and is well placed for the future. Satellite locations opened in recent years continue to be profitable and the Group continues to see this as an opportunity to help grow the business. Consequently, the Group anticipates opening approximately 20 satellites per year at a capital cost of approximately GBP1 million.

Pre-arranged funerals continue to be a source of incremental funerals, with approximately 25 per cent of all funerals performed in the year (2015: 24 per cent) having previously been pre-arranged. This proportion is anticipated to continue to increase over time. Whilst these funerals represent substantially lower average revenue per funeral, their incremental nature means they are a positive contributor to the Group's performance.

CREMATORIA

Performance

The Group remains the largest single operator of crematoria in Britain, operating 44 (2015: 39) crematoria as at 30 December 2016. The Group performed 59,500 cremations (2015: 57,700) in the period, representing 10.1 per cent (2015: 9.8 per cent) of total estimated deaths in Britain.

Underlying operating profit was GBP37.6 million (2015: GBP34.6 million), an increase of nine per cent.

This operating performance is driven by increasing average revenues per cremation, which has been assisted by the increase in the number of cremations performed in the year. Acquisition of crematoria has also assisted operating profit growth.

Sales of memorials and other items have been stable, equating to approximately GBP273 per cremation compared to GBP276 in the previous period.

Progress and Developments

GBP1.0 million of the operating profit in the period was generated by the Crematoria Acquisition. This acquisition has performed in line with expectations and is consistent with the Group's guidance at acquisition of anticipated EBITDA of GBP2.9 million in 2017.

The Group has also invested GBP3.7 million maintaining its locations in the period.

The Group now has planning permission on three locations for new crematoria, with the third receiving planning permission in December 2016. Finalisation of building plans and addressing local planning requirements means that these locations are expected to open in 2018 and 2019. The total capital commitment for these locations is expected to be approximately GBP13 million to GBP14 million. Each of the locations with planning permission will take five to seven years to reach maturity, performing 800 to 1,000 cremations per year.

The Group also has one live planning application for which it is awaiting a decision and has options over a number of other pieces of land where no capital commitment will arise unless planning permission for a new crematorium is obtained in due course.

Outlook

The Group continues to identify further locations suitable for new crematoria and is also continuing to seek partnerships with local authorities. Progress on this is expected to be slow, albeit this supports the relative robustness and value of the Group's existing locations.

PRE-ARRANGED FUNERAL PLANS

Performance

The Group continues to have a strong market presence in pre-arranged funeral plans. These plans represent potential future incremental business for the funeral division, as the Group expects to perform the majority of these funerals.

Underlying operating performance in the period has been solid, with operating profit of GBP8.5 million (2015: GBP7.8 million), an increase of nine per cent.

In overall terms, approximately 49,000 (2015: 38,000) new plan sales were made and the number of active pre-arranged funeral plans increased to 404,000 (2015: 374,000) as at 30 December 2016. 20,000 (2015: 4,000) of the sales represent plans linked to life assurance plans with third parties rather than trust based plan sales.

Whilst the contribution to this year's operating profit from the marketing activity is reported at the time of sale, it is important to recognise that the sales made represent significant potential future revenues for the funeral division. These amounts will be recognised as and when the funerals are performed.

As with all the Group's divisions, pre-arranged funeral plan profits broadly reflect the cash generated by that activity.

Progress and Developments

The increase in the number of active plans follows plans sold in the year. The market has been particularly competitive, with the internet and 'cold calling' featuring extensively in activity by competitors. Dignity has remained focused on selling high quality business, with low cancellation rates, selling in ways that support the strong reputation of the Group.

The Group has continued to work hard at developing its portfolio of affinity partners and has formed a number of new partnerships in the period with organisations in the retail and financial services arena with further trials expected in 2017.

The financial position of the independent trusts holding members' monies is crucial, given the Group ultimately guarantees the promises made to members. At the end of 2016, the Trusts held over GBP860 million of assets. Average assets per plan are greater than the amount currently received for performing a funeral. However, the latest actuarial valuations of the pre-arranged funeral plan trusts (at 23 September 2016) showed them to have a small actuarial deficit, driven by the volatility in the markets and low gilt yields.

Crucially, each plan sold creates additional headroom, since the funds paid in are more at the point of sale than those received by the Group if the member died immediately.

The Trustees continue to take external advice on their investment strategy, with the overall objective of achieving a real return over time.

The Trustees have informed the Group that they continue to take independent advice regarding the Trust's investment strategy. As a result, it is anticipated that the investment allocation by class will develop further during 2017 and beyond, gradually resulting in a portfolio in the following profile:

 
                                        Example investment types       Target 
                                                                          (%) 
-------------------------------------  -----------------------------  ------- 
                                        Index linked gilts and 
 Defensive investments                   corporate bonds                   22 
 Illiquid investments                   Private investments                16 
 Core growth investments                Equities                           22 
 Growth fixed income and alternative    Property funds and emerging 
  investments                            market debt                       40 
-------------------------------------  -----------------------------  ------- 
 

These developments in the Trust's investment strategy are expected to enhance investment returns in the longer-term for a broadly similar level of risk as that currently taken. The strategy will, however, potentially result in greater volatility year on year in the reported value of the Trust's assets.

Outlook

Opportunities for growth continue through the development of existing relationships and the creation of new ones.

The Trustees have indicated that they will continue to work with their advisers to keep the investment strategy under review and amend it where appropriate.

Central overheads

Overview

Central overheads relate to central services that are not specifically attributed to a particular operating division. These include the provision of IT, finance, personnel and Directors' emoluments. In addition and consistent with previous periods, the Group records the costs of incentive bonus arrangements, such as Long-Term Incentive Plans ('LTIPs') and annual performance bonuses, which are provided to over 100 managers working across the business centrally.

Developments

Costs in the period were GBP23.4 million (2015: GBP20.5 million), an increase of 14.1 per cent.

Investment in central overheads continues in order to respond to the activities of the Group. Incentive costs, including LTIP costs and cash bonuses, have increased from GBP6.3 million to GBP8.3 million. Excluding these bonus costs, central overheads represent 4.8 per cent (2015: 4.7 per cent) of revenues.

Capital expenditure of GBP2.3 million has been incurred on central projects predominantly relating to IT that will help the business as a whole operate more efficiently. This includes GBP1.3 million incurred to date on the update of the Group's accounting software described last year. This new system went live in early 2017 as originally anticipated. The remainder of the anticipated GBP3 million commitment is therefore expected to be incurred in 2017.

In addition, given the increase in headcount in central overheads (and pre-need operations, which are based at the Group's head office), the Group has taken additional leased office space in Sutton Coldfield to support operations. This resulted in capital spend of GBP0.2 million in the period, with a further GBP0.9 million to be spent in 2017 prior to it being able to be used in early 2017.

Outlook

The Group will continue to respond to the needs of the business, providing additional central resource where necessary to help growth or manage compliance with appropriate laws and regulations.

Mike McCollum

Chief Executive

8 March 2017

Financial Review

Introduction

These financial results have been prepared in accordance with International Financial Reporting Standards ('IFRS') as adopted in the EU.

Financial highlights

The Group's financial performance is summarised below:

 
                                               53 week     52 week 
                                                period      period 
                                              ended 30    ended 25     Increase/ 
                                              December    December    (decrease) 
                                                  2016        2015             % 
 
 Revenue (GBP million)                           313.6       305.3             3 
 
 Underlying operating profit(a) (GBP 
  million)                                       101.7        98.7             3 
 Underlying profit before tax(a) (GBP 
  million)                                        75.2        72.2             4 
 Underlying earnings per share(a) (pence)        119.8       114.8             4 
 
 Cash generated from operations(b) (GBP 
  million)                                       121.1       125.2           (3) 
 
 Operating profit (GBP million)                   97.7        95.5             2 
 Profit before tax (GBP million)                  71.2        69.0             3 
 Basic earnings per share (pence)                115.3       115.2             - 
 
 Dividends paid in the period: 
 Interim dividend (pence)                         7.85        7.14            10 
 Final dividend (pence)                          14.31       13.01            10 
 
 

(a) Underlying amounts exclude profit on sale of fixed assets, external transaction costs and exceptional items, net of tax where appropriate.

(b) Cash generated from operations excludes external transaction costs.

The Board has proposed a dividend of 15.74 pence per Ordinary Share as a final distribution of profits relating to 2016 to be paid on 30 June 2017, subject to shareholder approval.

Exceptional items and underlying reporting measures

The Board believes that whilst statutory reporting measures provide a useful indication of the financial performance of the Group, additional insight is gained by excluding certain non-recurring or non-trading transactions. Accordingly, the following information is presented to aid understanding of the performance of the Group:

 
                                                       53 week        52 week 
                                                        period         period 
                                                         ended          ended 
                                                   30 December    25 December 
                                                          2016           2015 
                                                          GBPm           GBPm 
 
 Operating profit for the period as reported              97.7           95.5 
 Add / (deduct) the effects of: 
 Profit on sale of fixed assets                          (0.1)              - 
 External transaction costs                                4.1            3.2 
 
 Underlying operating profit                             101.7           98.7 
 Net finance costs                                      (26.5)         (26.5) 
 
 Underlying profit before tax                             75.2           72.2 
 Tax charge on underlying profit before tax(c)          (15.8)         (15.5) 
 
 Underlying profit after tax                              59.4           56.7 
 
 Weighted average number of Ordinary Shares 
  in issue during the period (million)                    49.6           49.4 
 Underlying EPS (pence)                                 119.8p         114.8p 
 Increase in Underlying EPS (per cent)                      4%            34% 
 
 

(c) Excludes exceptional tax credit of GBP1.8 million (2015: GBP3.4 million).

Earnings per share

The Group's statutory profit after tax was GBP57.2 million (2015: GBP56.9 million). Basic earnings per share were 115.3 pence per share (2015: 115.2 pence per share). The Group's measures of underlying performance exclude the effect (after tax) of the profit (or loss) on sale of fixed assets, external transaction costs and exceptional items. Consequently, underlying profit after tax was GBP59.4 million (2015: GBP56.7 million), giving underlying earnings per share of 119.8 pence per share (2015: 114.8 pence per share), an increase of four per cent.

The growth rate for underlying EPS exceeded the growth in underlying operating profit, reflecting the leveraging effect of the Group's capital structure.

External transaction costs reflects amounts paid to external parties for legal, tax and other advice in respect of the Group's acquisitions.

Capital expenditure on property, plant and equipment and intangible assets was GBP22.8 million (2015: GBP19.9 million).

This is analysed as:

 
                                                 30 December   25 December 
                                                        2016          2015 
                                                        GBPm          GBPm 
 
 Maintenance capital expenditure: 
 Funeral services                                       13.6          12.1 
 Crematoria                                              3.7           2.5 
 Other                                                   2.3           1.0 
 
 Total maintenance capital expenditure(a)               19.6          15.6 
 Branch relocations                                      1.6           3.9 
 Satellite locations                                     0.8           0.3 
 Development of new crematoria and cemeteries            0.8           0.1 
 
 Total property, plant and equipment                    22.8          19.9 
 Partly funded by: 
 Disposal proceeds                                     (1.0)         (0.8) 
 
 Net capital expenditure                                21.8          19.1 
 
 

(a) Maintenance capital expenditure includes vehicle replacement programme, improvements to locations and purchases of other tangible and intangible assets.

Cash flow and cash balances

Cash generated from operations was GBP121.1 million (2015: GBP125.2 million) stated before external transaction costs of GBP3.9 million (2015: GBP3.2 million). The reduction year on year despite an increase in operating profit reflects timing differences of working capital items year on year. The longer-term expectation of profits converting efficiently to cash is unchanged.

As a result of the strong year, the Group was able to fund all of its corporate activity from its cash reserves, spending GBP56.3 million (net of cash acquired and excluding external transaction costs) on the acquisition of 16 funeral locations and five crematoria locations and balancing payments in respect of prior year acquisitions.

Cash balances at the end of the period were GBP67.1 million (2015: GBP98.8 million). The remainder of the Group's cash reserves are essentially free for use as it sees fit. However, in its planning, the Group sets aside approximately GBP23.8 million for future corporation tax and dividend payments expected to be spent in 2017.

Further details and analysis of the Group's cash balances are included in note 6.

Pensions

The balance sheet shows a deficit of GBP25.9 million before deferred tax (2015: deficit of GBP12.5 million). The Group concluded a consultation with employees in February 2017. Following this consultation, the Group decided to close its defined benefit pension to any further accrual. Affected employees will instead be able to contribute between four and 10 per cent of salary into a defined contribution scheme, which will be matched by the Group.

The Group does not expect the actuarial position of the scheme to change significantly prior to its triennial valuation in April 2017. Consequently, a schedule of contributions is expected to have to be agreed with the Trustees of the scheme during 2017.

Taxation

The Group's effective tax rate on underlying profits in the period was 21.0 per cent (2015: 21.5 per cent) excluding the exceptional rate change. Changes to the UK corporation tax rates were substantively enacted as part of Finance Bill 2016. This will mean headline corporation tax rates will reduce to 19 per cent from 1 April 2017 and 17 per cent from 1 April 2020. The Group has therefore recognised an exceptional credit in the income statement of GBP1.8 million in order to state its deferred tax balances at the new long-term rate.

The Group continues to expect its effective tax rate to be approximately one per cent above the headline rate of corporation tax. This translates to an effective rate for 2017, 2018 and 2019 of 20.0 per cent.

The Group's net cash tax payments were GBP10.6 million (2015: GBP3.7 million) in the period. The Group expects corporation tax payments to increase in 2017 and over time for cash taxes to be broadly equivalent to its income statement charge. Legislative changes requiring an acceleration of quarterly payments on account have been delayed and will not now impact the Group until 2020 when the Group will pay 18 months of cash tax, reverting to 12 months in each year thereafter.

Capital structure and financing

Secured Notes

The Group's principal source of long-term debt financing is the Secured A Notes and the Secured B Notes. They are rated A and BBB respectively by Fitch and Standard & Poor's.

The Board considers that maintaining a leveraged balance sheet is appropriate for the Group, given the stable and predictable nature of its cash flows. This predictability is matched in the Secured Notes. The principal is repaid completely over the life of the Secured Notes and is therefore scheduled to be repaid by 2049. The interest rate is fixed for the life of the Secured Notes and interest is calculated on the principal.

The key terms of the Secured Notes are summarised in the table below:

 
                                              Secured A Notes          Secured B 
                                                                           Notes 
 
 Total new issuance at par                   GBP238.9 million   GBP356.4 million 
 Legal maturity                                   31 December        31 December 
                                                         2034               2049 
 Coupon                                               3.5456%            4.6956% 
 Rating by Fitch and Standard & Poor's                      A                BBB 
 
 
 

The Secured Notes have an annual debt service obligation (principal and interest) of circa GBP33.2 million.

Given the duration of the Secured Notes, this structure is capable of being used to periodically issue further Secured Notes when deemed appropriate and subject to market conditions. The majority of such proceeds have historically been returned to shareholders. This has the benefit of enhancing shareholder returns, whilst leaving sufficient free cash to invest in the growth of the business.

Financial Covenant

The Group's primary financial covenant under the Secured Notes requires EBITDA to total debt service to be above 1.5 times. The ratio at 30 December 2016 was 3.37 times (2015: 3.35 times).

Crematoria Acquisition Facility

The other external drawn source of debt funding is the Group's GBP15.8 million Crematoria Acquisition Facility, which is fully utilised. The facility is repayable in one amount in February 2018. Interest is fixed at approximately 3.3 per cent.

Funeral Acquisition Facility

During the period, the Group had an undrawn Funeral Acquisition Facility of GBP26.25 million which was originally created to help fund the acquisition of a business in 2015. However, given the strong trading in the period leading up to the acquisition, the level of cash held by the Group meant that this facility was not required. The facility remains undrawn, attracting a non utilisation fee of approximately GBP150,000 per annum. If drawn, the facility will charge interest at a rate between 125 and 165 basis points per annum above LIBOR (depending on the ratio of EBITDA to gross debt). The availability of this facility has been extended until the end of March 2017.

Discussions are currently underway with a view to replacing both facilities with a new revolving credit facility for a similar level of debt to give the Group more certainty in the medium-term over a line of credit, should it be required.

Net debt

The Group's net debt is analysed as:

 
                                                           30 December   25 December 
                                                                  2016          2015 
                                                                  GBPm          GBPm 
 
 Net amounts owing on Secured Notes                            (573.9)       (586.5) 
 Add: unamortised issue costs                                    (0.7)         (0.7) 
 
 Gross amounts owing on Secured Notes                          (574.6)       (587.2) 
 Net amounts owing on Crematoria Acquisition 
  Facility                                                      (15.7)        (15.7) 
 Add: unamortised issue costs on Crematoria Acquisition 
  Facility                                                       (0.1)         (0.1) 
 
 Gross amounts owing                                           (590.4)       (603.0) 
 
 Accrued interest on Secured Notes                               (0.3)        (12.8) 
 Accrued interest on Crematoria Acquisition Facility             (0.1)         (0.1) 
 Cash and cash equivalents (note 6)                               67.1          98.8 
 
 Net debt                                                      (523.7)       (517.1) 
 
 

The Group's gross debt outstanding was GBP590.4 million (2015: GBP603.0 million). Net debt was GBP523.7 million (2015: GBP517.1 million).

The market value of the Secured Notes at the balance sheet date was GBP678.0 million (2015: GBP615.5 million).

Net finance costs

The Group's underlying finance costs substantially consist of the interest on the Secured Notes and ancillary instruments. The net finance cost in the period relating to these instruments was GBP25.4 million (2015: GBP25.6 million).

Finance costs of GBP0.6 million (2015: GBP0.6 million) were incurred in respect of the Crematoria Acquisition Facility.

Other ongoing finance costs incurred in the period amounted to GBP0.9 million (2015: GBP0.8 million), including the unwinding of discounts on the Group's provisions and other financial liabilities.

Interest receivable on bank deposits was GBP0.4 million (2015: GBP0.5 million).

Forward-looking statements

Certain statements in this Preliminary Announcement are forward-looking. Although the Board believes that the expectations reflected in these forward-looking statements are reasonable, it can give no assurance that these expectations will prove to have been correct. Because these statements involve risks and uncertainties, actual results may differ materially from those expressed or implied by these forward-looking statements.

Steve Whittern

Finance Director

8 March 2017

Our key performance indicators

We track our performance against a number of consistent KPIs which are aligned to our strategic vision.

 
 KPI                    KPI definitions                        53 week               52 week   Developments 
                                                          period ended          period ended    in 2016 
                                                           30 December           25 December 
                                                                  2016                  2015 
---------------------  ------------------------  ---------------------  --------------------  ------------------------ 
                                                                                                     Deaths were 
                                                                                                      higher than 
                                                                                                      anticipated 
                                                                                                      in the period. 
                                                                                                      Historical data 
                                                                                                      would suggest 
                                                                                                      that deaths 
 Total estimated        This is as reported                                                           in 2017 could 
  number of              by the Office                                                                be significantly 
  deaths in              for National                                                                 lower than 2015 
  Britain (number)       Statistics.                           590,000               588,000          and 2016. 
---------------------  ------------------------  ---------------------  --------------------  ------------------------ 
                        This is the 
                         number of funerals 
                         performed by                                                          The reduction 
                         the Group in                                                           in market share 
 Funeral market          Britain divided                                                        is more than 
  share excluding        by the total                                                           anticipated. 
  Northern               estimated number                                                       The Board is 
  Ireland (per           of deaths in                                                           keeping this 
  cent)                  Britain.                                11.8%                 12.3%    under review. 
---------------------  ------------------------  ---------------------  --------------------  ------------------------ 
                                                                                               Changes are 
                        This is the                                                             a consequence 
 Number of               number of funerals                                                     of the total 
  funerals               performed according                                                    number of deaths 
  performed              to our operational                                                     and the Group's 
  (number)               data.                                  70,700                73,500    market share. 
---------------------  ------------------------  ---------------------  --------------------  ------------------------ 
                        This is the 
                         number of cremations 
                         performed by                                                          Market share 
                         the Group divided                                                      has increased, 
                         by the total                                                           principally 
 Crematoria              estimated number                                                       reflecting the 
  market share           of deaths in                                                           effect of recent 
  (per cent)             Britain.                                10.1%                  9.8%    acquisitions. 
---------------------  ------------------------  ---------------------  --------------------  ------------------------ 
                                                                                               Changes are 
                        This is the                                                             a consequence 
 Number of               number of cremations                                                   of the total 
  cremations             performed according                                                    number of deaths 
  performed              to our operational                                                     and the Group's 
  (number)               data.                                  59,500                57,700    market share. 
---------------------  ------------------------  ---------------------  --------------------  ------------------------ 
                        This is the                                                            This increase 
                         number of pre-arranged                                                 reflects continued 
                         funeral plans                                                          sales activity 
                         where the Group                                                        offset by the 
                         has an obligation                                                      crystallisation 
 Active pre-arranged     to provide a                                                           of plans sold 
  funeral plans          funeral in the                                                         in previous 
  (number)               future.                               404,000               374,000    periods. 
---------------------  ------------------------  ---------------------  --------------------  ------------------------ 
                        This is underlying 
                         profit after 
                         tax divided 
                         by the weighted 
 Underlying              average number                                                        This growth 
  earnings               of Ordinary                                                            follows the 
  per share              Shares in issue                                                        increase in 
  (pence)                in the period.                         119.8p                114.8p    operating profit. 
---------------------  ------------------------  ---------------------  --------------------  ------------------------ 
 Underlying             This is the                          GBP101.7m              GBP98.7m   Good growth 
  operating              statutory operating                                                    driven by higher 
  profit (GBP            profit of the                                                          than expected 
  million)               Group excluding                                                        deaths as well 
                         profit (or loss)                                                       as acquisition 
                         on sale of fixed                                                       activity. 
                         assets and external 
                         transaction 
                         costs. 
---------------------  ------------------------  ---------------------  --------------------  ------------------------ 
 Cash generated         This is the                          GBP121.1m             GBP125.2m   The Group continues 
  from operations        statutory cash                                                         to convert operating 
  (GBP million)          generated from                                                         profit into 
                         operations excluding                                                   cash efficiently. 
                         external transaction 
                         costs and (in 
                         2013 and 2014) 
                         exceptional 
                         pension contributions. 
---------------------  ------------------------  ---------------------  --------------------  ------------------------ 
 

Office for National Statistics data

Some of the Group's key performance indicators rely on the total number of estimated deaths for each period. This information is obtained from the Office for National Statistics ('ONS'). The initial publication of recorded total estimated deaths in Britain for the 53 weeks in 2016 was 590,000 compared to 588,000 for the 52 week period in 2015. Historically, the ONS has updated these estimates from time to time.

As in previous years, the Group does not restate any of its key performance indicators when these figures are restated in the following year.

The Dignity Client Survey 2016

Our funeral service survey results continue to demonstrate the outstanding work being consistently done by our staff. They remain focused on performing their roles to the best of their ability, allowing the Group to help many families at a difficult time.

Reputation and recommendation

98.8% (2015: 99.2%)

98.8 per cent of respondents said that we met or exceeded their expectations.

97.7% (2015: 98.0%)

97.7 per cent of respondents would recommend us.

Quality of service and care

99.9% (2015: 99.9%)

99.9 per cent thought our staff were respectful.

99.7% (2015: 99.7%)

99.7 per cent thought our staff listened to their needs and wishes.

99.1% (2015: 99.3%)

99.1 per cent agreed that our staff were compassionate and caring.

High Standards of facilities and fleet

99.8% (2015: 99.8%)

99.8 per cent thought our premises were clean and tidy.

99.8% (2015: 99.8%)

99.8 per cent thought our vehicles were clean and comfortable.

In the detail

99.2% (2015: 99.3%)

99.2 per cent of clients agreed that our staff had fully explained what would happen before and during the funeral.

99.1% (2015: 99.1%)

99.1 per cent said that the funeral service took place on time.

98.5% (2015: 98.6%)

98.5 per cent said that the final invoice matched the estimate provided.

Consolidated income statement

for the 53 week period ended 30 December 2016

 
                                                    53 week       52 week 
                                                     period        period 
                                                      ended         ended 
                                                30 December   25 December 
                                                       2016          2015 
                                         Note          GBPm          GBPm 
 
 Revenue                                    1         313.6         305.3 
 Cost of sales                                      (128.1)       (123.3) 
 
 Gross profit                                         185.5         182.0 
 
 Administrative expenses                             (87.8)        (86.5) 
 
 Operating profit                           1          97.7          95.5 
 Analysed as: 
 Underlying operating profit                1         101.7          98.7 
 Profit on sale of fixed assets                         0.1             - 
 External transaction costs                           (4.1)         (3.2) 
 
 Operating profit                                      97.7          95.5 
 
 Finance costs                              2        (26.9)        (27.0) 
 Finance income                             2           0.4           0.5 
 
 Profit before tax                          1          71.2          69.0 
 Taxation - before exceptional 
  items                                              (15.8)        (15.5) 
 Taxation - exceptional                                 1.8           3.4 
 Taxation                                   3        (14.0)        (12.1) 
 
 Profit for the period attributable 
  to equity shareholders                               57.2          56.9 
 
 Earnings per share for profit attributable to equity shareholders 
 - Basic (pence)                            4        115.3p        115.2p 
 - Diluted (pence)                          4        114.6p        114.5p 
 

Consolidated statement of comprehensive income

for the 53 week period ended 30 December 2016

 
                                                     53 week       52 week 
                                                      period        period 
                                                       ended         ended 
                                                 30 December   25 December 
                                                        2016          2015 
                                          Note          GBPm          GBPm 
 
 Profit for the period                                  57.2          56.9 
 Items that will not be reclassified 
  to profit or loss 
 Remeasurement loss on retirement 
  benefit obligations                        9        (12.5)         (1.4) 
 Tax credit on remeasurement on 
  retirement benefit obligations                         2.3           0.3 
 Restatement of deferred tax for 
  the change in UK tax rate                            (0.3)         (0.2) 
 
 Other comprehensive loss                             (10.5)         (1.3) 
 
 Comprehensive income for the period                    46.7          55.6 
 
 Attributable to: 
 Equity shareholders of the parent                      46.7          55.6 
 
 
 

Consolidated balance sheet

as at 30 December 2016

 
                                         30 December   25 December 
                                                2016          2015 
                                  Note          GBPm          GBPm 
 
 Assets 
 Non-current assets 
 Goodwill                                      215.9         201.5 
 Intangible assets                             142.2         126.7 
 Property, plant and equipment                 235.4         200.6 
 Financial and other assets                     11.3          10.3 
 
                                               604.8         539.1 
 
 Current assets 
 Inventories                                     6.1           6.4 
 Trade and other receivables                    37.0          31.9 
 Cash and cash equivalents           6          67.1          98.8 
 
                                               110.2         137.1 
 
 Total assets                                  715.0         676.2 
 
 Liabilities 
 Current liabilities 
 Financial liabilities                           8.8           8.3 
 Trade and other payables                       59.3          67.5 
 Current tax liabilities                         5.4           5.4 
 Provisions for liabilities                      1.6           1.5 
 
                                                75.1          82.7 
 
 Non-current liabilities 
 Financial liabilities                         581.5         594.6 
 Deferred tax liabilities                       25.7          21.7 
 Other non-current liabilities                   2.8           2.3 
 Provisions for liabilities                      7.5           6.3 
 Retirement benefit obligation       9          25.9          12.5 
 
                                               643.4         637.4 
 
 Total liabilities                             718.5         720.1 
 
 Shareholders' equity 
 Ordinary share capital                          6.1           6.1 
 Share premium account                           8.5           4.8 
 Capital redemption reserve                    141.7         141.7 
 Other reserves                                (3.5)         (4.5) 
 Retained earnings                           (156.3)       (192.0) 
 
 Total equity                                  (3.5)        (43.9) 
 
 Total equity and liabilities                  715.0         676.2 
 
 

Consolidated statement of changes in equity

for the 53 week period ended 30 December 2016

 
 
                                        Ordinary       Share        Capital 
                                           share     premium     redemption        Other     Retained      Total 
                                         capital     account        reserve     reserves     earnings     equity 
                                            GBPm        GBPm           GBPm         GBPm         GBPm       GBPm 
 
 Shareholders' equity as at 
  26 December 2014                           6.1         2.8          141.7        (5.5)      (237.6)     (92.5) 
 Profit for the 52 weeks ended 
  25 December 2015                             -           -              -            -         56.9       56.9 
 Remeasurement loss on defined 
  benefit obligations                          -           -              -            -        (1.4)      (1.4) 
 Tax on pensions                               -           -              -            -          0.3        0.3 
 Restatement of deferred tax 
  for the change in UK tax rate                -           -              -            -        (0.2)      (0.2) 
 
 Total comprehensive income                    -           -              -            -         55.6       55.6 
 Effects of employee share options             -           -              -          2.4            -        2.4 
 Tax on employee share options                 -           -              -          0.7            -        0.7 
 Restatement of deferred tax 
  for the change in UK 
     tax rate                                  -           -              -        (0.1)            -      (0.1) 
 Proceeds from share issue(1)                  -         2.0              -            -            -        2.0 
 Gift to Employee Benefit Trust                -           -              -        (2.0)            -      (2.0) 
 Dividends (note 5)                            -           -              -            -       (10.0)     (10.0) 
 
 Shareholders' equity as at 
  25 December 2015                           6.1         4.8          141.7        (4.5)      (192.0)     (43.9) 
 Profit for the 53 weeks ended 
  30 December 2016                             -           -              -            -         57.2       57.2 
 Remeasurement loss on defined 
  benefit 
     obligations                               -           -              -            -       (12.5)     (12.5) 
 Tax on pensions                               -           -              -            -          2.3        2.3 
 Restatement of deferred tax 
  for the change in UK 
     tax rate                                  -           -              -            -        (0.3)      (0.3) 
 
 Total comprehensive income                    -           -              -            -         46.7       46.7 
 Effects of employee share options             -           -              -          3.0            -        3.0 
 Tax on employee share options                 -           -              -          0.2            -        0.2 
 Proceeds from share issue(2)                  -         3.7              -            -            -        3.7 
 Gift to Employee Benefit Trust                -           -              -        (2.2)            -      (2.2) 
 Dividends (note 5)                            -           -              -            -       (11.0)     (11.0) 
 
 Shareholders' equity as at 
  30 December 2016                           6.1         8.5          141.7        (3.5)      (156.3)      (3.5) 
 
 (1) Relating to issue of 249,067 shares under 2012 LTIP scheme 
  and 1,044 shares under 2013 SAYE scheme. 
  (2) Relating to issue of 213,851 shares under 2013 LTIP scheme 
  and 104,008 shares under 2013 SAYE scheme. 
 

The above amounts relate to transactions with owners of the Company except for the items reported within total comprehensive income.

Capital redemption reserve

The capital redemption reserve represents GBP80,002,465 B Shares that were issued on 2 August 2006 and redeemed for cash on the same day, GBP19,274,610 B Shares that were issued on 10 October 2010 and redeemed for cash on 11 October 2010, and GBP22,263,112 B Shares that were issued on 12 August 2013 and redeemed for cash on 20 August 2013 and GBP20,154,070 B Shares that were issued and redeemed for cash in November 2014.

Other reserves

Other reserves includes movements relating to the Group's SAYE and LTIP schemes and associated tax, together with a GBP12.3 million merger reserve.

Consolidated statement of cash flows

for the 53 week period ended 30 December 2016

 
                                                            53 week            52 week 
                                                             period             period 
                                                              ended              ended 
                                                        30 December        25 December 
                                                               2016               2015 
                                            Note               GBPm               GBPm 
 
 Cash flows from operating activities 
 
 Cash generated from operations 
  before external transaction costs            8              121.1            125.2 
 External transaction costs paid 
  in respect of acquisitions                                  (3.9)              (3.2) 
 
 Cash generated from operations                               117.2              122.0 
 Finance income received                                        0.5                0.6 
 
 Finance costs paid                                          (38.5)             (19.1) 
 Transfer from restricted bank accounts 
  for finance costs                                            12.8                5.6 
 Payments to restricted bank accounts 
  for finance costs                            6              (0.3)             (12.8) 
 
 Total payments in respect of finance 
  costs                                                      (26.0)             (26.3) 
 Tax paid                                                    (10.6)              (3.7) 
 
 Net cash generated from operating 
  activities                                                   81.1               92.6 
 
 Cash flows from investing activities 
 Acquisition of subsidiaries and 
  businesses (net of cash 
     acquired)                                               (56.3)             (50.0) 
 Proceeds from sale of property, 
  plant and equipment                                           1.0                0.8 
 
 Maintenance capital expenditure(1)                          (19.6)             (15.6) 
 Branch relocations                                           (1.6)              (3.9) 
 Satellite locations                                          (0.8)              (0.3) 
 Development of new crematoria and 
  cemeteries                                                  (0.8)              (0.1) 
 
 Purchase of property, plant and 
  equipment and intangible assets                            (22.8)             (19.9) 
 
 Net cash used in investing activities                       (78.1)             (69.1) 
 
 Cash flows from financing activities 
 
 Issue costs in respect of borrowings 
  and Secured Notes                                               -              (0.1) 
 Issue costs in respect of debt 
  facility                                                    (0.1)              (0.2) 
 Proceeds from share issue                                      1.5                  - 
 Repayment of borrowings                                     (12.6)              (8.1) 
 Transfer from restricted bank accounts 
  for repayment of borrowings                                   4.1                4.0 
 Payments to restricted bank accounts 
  for repayment of borrowings                  6                  -              (4.1) 
 
 Total payments in respect of borrowings                      (8.5)              (8.2) 
 Dividends paid to shareholders 
  on Ordinary Shares                           5             (11.0)             (10.0) 
 
 Net cash used in financing activities                       (18.1)             (18.5) 
 
 Net (decrease) / increase in cash 
  and cash equivalents                                       (15.1)                5.0 
 
 Cash and cash equivalents at the 
  beginning of the period                                      81.9               76.9 
 
 Cash and cash equivalents at the 
  end of the period                                            66.8               81.9 
 Restricted cash                                                0.3               16.9 
 
 Cash and cash equivalents at the 
  end of the period as reported in 
  the consolidated balance sheet               6               67.1               98.8 
 
 

(1) Maintenance capital expenditure includes vehicle replacement programme, improvements to locations and purchases of other tangible and intangible assets.

   1   Revenue and segmental analysis 

Operating segments are reported in a manner consistent with internal reporting provided to the chief operating decision maker who is responsible for allocating resources and assessing performance of the operating segments. The chief operating decision maker of the Group has been identified as the four Executive Directors. The Group has three reporting segments, funeral services, crematoria and pre-arranged funeral plans. The Group also reports central overheads, which comprise unallocated central expenses.

Funeral services relate to the provision of funerals and ancillary items, such as memorials and floral tributes.

Crematoria services relate to cremation services and the sale of memorials and burial plots at the Dignity operated crematoria and cemeteries.

Pre-arranged funeral plans represent the sale of funerals in advance to customers wishing to make their own funeral arrangements and the marketing and administration costs associated with making such sales.

Substantially all Group revenue is derived from, and substantially all of the Group's net assets and liabilities are located in, the United Kingdom and Channel Islands and relates to services provided. Overseas transactions are not material.

Underlying operating profit is stated before profit or loss on sale of fixed assets, external transaction costs and exceptional items. Underlying operating profit is included as it is felt that adjusting operating profit for these items provides a useful indication of the Group's performance.

The revenue and operating profit/ (loss), by segment, was as follows:

 
 
  53 week period ended 30 
  December 
  2016 
                                                                                      Profit 
                                                                                     on sale 
                                   Underlying                                       of fixed 
                                    operating                                        assets, 
                                       profit                                       external 
                                     / (loss)                                    transaction 
                                       before                    Underlying            costs 
                                 depreciation     Depreciation    operating              and     Operating 
                                          and              and       profit      exceptional        profit 
                     Revenue     amortisation     amortisation     / (loss)            items      / (loss) 
                        GBPm             GBPm             GBPm         GBPm             GBPm          GBPm 
 
 Funeral services      217.8             90.6           (11.6)         79.0            (0.9)          78.1 
 Crematoria - 
  existing              65.1             40.0            (3.4)         36.6              0.1          36.7 
 Crematoria - 
  acquisitions           2.4              1.1            (0.1)          1.0            (3.0)         (2.0) 
 Crematoria             67.5             41.1            (3.5)         37.6            (2.9)          34.7 
 Pre-arranged 
  funeral 
  plans                 28.3              8.7            (0.2)          8.5                -           8.5 
 Central overheads         -           (22.6)            (0.8)       (23.4)            (0.2)        (23.6) 
 
 Group                 313.6            117.8           (16.1)        101.7            (4.0)          97.7 
 Finance costs                                                       (26.9)                -        (26.9) 
 Finance income                                                         0.4                -           0.4 
 
 Profit before tax                                                     75.2            (4.0)          71.2 
 Taxation - 
  continuing 
  activities                                                         (15.8)                -        (15.8) 
 Taxation - 
  exceptional                                                             -              1.8           1.8 
 Taxation                                                            (15.8)              1.8        (14.0) 
 
 Underlying earnings for the 
  period                                                               59.4 
 Total other items                                                                     (2.2) 
 
 Profit after 
  taxation                                                                                            57.2 
 
 Earnings per share for profit attributable to equity 
  shareholders 
 - Basic (pence)                                                     119.8p                    115.3p 
 - Diluted (pence)                                                   119.0p                    114.6p 
 
 
 
 The segment assets and liabilities were 
 as follows: 
                                                                            Pre-arranged 
                                           Funeral services   Crematoria   funeral plans   Central overheads     Group 
 As at 30 December 2016                                GBPm         GBPm            GBPm                GBPm      GBPm 
 
 Segment assets                                       433.5        185.1            22.6                 6.7     647.9 
 Unallocated assets: 
 Cash and cash equivalents                                                                                        67.1 
 
 Total assets                                                                                                    715.0 
 
 Segment liabilities                                 (60.8)       (11.1)           (8.5)              (16.9)    (97.3) 
 Unallocated liabilities: 
 Borrowings - excluding finance leases                                                                         (589.6) 
 Accrued interest                                                                                                (0.5) 
 Corporation tax                                                                                                 (5.4) 
 Deferred tax                                                                                                   (25.7) 
 
 Total liabilities                                                                                             (718.5) 
 
 Other segment items: 
 Additions to non-current assets (other 
  than financial instruments and 
  deferred tax)                                        29.5         45.5               -                 3.8      78.8 
 Depreciation                                          11.6          3.5               -                 0.8      15.9 
 Amortisation                                             -            -             0.1                 0.1       0.2 
 Impairment of trade receivables                        1.6          0.1               -                   -       1.7 
 Other non-cash expenses                                  -            -               -                 3.6       3.6 
 Profit on sale of fixed assets                         0.1            -               -                   -       0.1 
 
 

The revenue and operating profit/ (loss), by segment, was as follows:

 
 52 week period ended 25 December 
  2015 
                                                                                                Profit 
                                       Underlying                                              on sale 
                                        operating                                             of fixed 
                                          profit/                                              assets, 
                                           (loss)                                             external 
                                           before                      Underlying          transaction 
                                     depreciation                       operating                costs   Operating 
                                              and       Depreciation      profit/      and exceptional     profit/ 
                        Revenue      amortisation   and amortisation       (loss)                items      (loss) 
                           GBPm              GBPm               GBPm         GBPm                 GBPm        GBPm 
 
 Funeral services - 
  existing                206.2              85.0             (10.5)         74.5                    -        74.5 
 Funeral services - 
  acquisitions(1)           6.4               2.4              (0.1)          2.3                (3.2)       (0.9) 
 Funeral services         212.6              87.4             (10.6)         76.8                (3.2)        73.6 
 Crematoria                63.1              37.8              (3.2)         34.6                    -        34.6 
 Pre-arranged 
  funeral 
  plans                    29.6               8.0              (0.2)          7.8                    -         7.8 
 Central overheads            -            (19.9)              (0.6)       (20.5)                    -      (20.5) 
 
 Group                    305.3             113.3             (14.6)         98.7                (3.2)        95.5 
 Finance costs                                                             (27.0)                    -      (27.0) 
 Finance income                                                               0.5                    -         0.5 
 
 Profit before tax                                                           72.2                (3.2)        69.0 
 Taxation - 
  continuing 
  activities                                                               (15.5)                    -      (15.5) 
 Taxation - 
  exceptional                                                                   -                  3.4         3.4 
 Taxation                                                                  (15.5)                  3.4      (12.1) 
 
 Underlying earnings for 
  the period                                                                 56.7 
 Total other items                                                                                 0.2 
 
 Profit after 
  taxation                                                                                                    56.9 
 
 Earnings per share for profit attributable to equity 
  shareholders 
 - Basic (pence)                                                                114.8p                                115.2p 
 - Diluted (pence)                                                              114.1p                                114.5p 
 
 

(1) Included within acquisitions is revenue of GBP4.3 million and underlying operating profit of GBP1.4 million in respect of the Laurel Funeral acquisition.

 
 The segment assets and liabilities were 
 as follows: 
                                                                            Pre-arranged 
                                           Funeral services   Crematoria   funeral plans   Central overheads     Group 
 As at 25 December 2015                                GBPm         GBPm            GBPm                GBPm      GBPm 
 
 Segment assets                                       412.9        140.8            19.6                 4.1     577.4 
 Unallocated assets: 
 Cash and cash equivalents                                                                                        98.8 
 
 Total assets                                                                                                    676.2 
 
 Segment liabilities                                 (48.2)        (8.7)           (8.3)              (12.7)    (77.9) 
 Unallocated liabilities: 
 Borrowings - excluding finance leases                                                                         (602.2) 
 Accrued interest                                                                                               (12.9) 
 Corporation tax                                                                                                 (5.4) 
 Deferred tax                                                                                                   (21.7) 
 
 Total liabilities                                                                                             (720.1) 
 
 Other segment items: 
 Additions to non-current assets (other 
  than financial instruments and 
  deferred tax)                                        64.7          2.6               -                 1.5      68.8 
 Depreciation                                          10.6          3.2               -                 0.7      14.5 
 Amortisation                                             -            -             0.1                   -       0.1 
 Impairment of trade receivables                        2.0          0.2               -                   -       2.2 
 Other non-cash expenses                                  -            -               -                 2.4       2.4 
 
 

Cash generated from operations, at a divisional level, is considered to be broadly similar to the amount of underlying operating profit by each division.

   2    Net finance costs 
 
                                                           53 week       52 week 
                                                            period        period 
                                                             ended         ended 
                                                       30 December   25 December 
                                                              2016          2015 
                                                              GBPm          GBPm 
 
 Finance costs 
 Secured Notes                                                24.7          25.0 
 Crematoria Acquisition Facility                               0.6           0.6 
 Other loans                                                   1.0           0.9 
 Net finance cost on retirement benefit obligations            0.4           0.3 
 Unwinding of discounts                                        0.2           0.2 
 
 Finance costs                                                26.9          27.0 
 
 Finance income 
 Bank deposits                                               (0.4)         (0.5) 
 
 Finance income                                              (0.4)         (0.5) 
 
 Net finance costs                                            26.5          26.5 
 
 
   3    Taxation 
 
                                                              53 week period   52 week period 
                                                                       ended            ended 
                                                                 30 December      25 December 
                                                                        2016             2015 
 Analysis of charge in the period                                       GBPm             GBPm 
 
 Current tax - current period                                           11.0             10.4 
 Adjustments for prior period                                            0.1                - 
 
 Total corporation tax                                                  11.1             10.4 
 
 Deferred tax - current period                                           4.9              5.1 
 Adjustments for prior period                                          (0.2)                - 
 Restatement of deferred tax for the change in UK tax rate             (1.8)            (3.4) 
 
 Total deferred tax                                                      2.9              1.7 
 
 Taxation                                                               14.0             12.1 
 
 
   4    Earnings per share 

The calculation of basic earnings per Ordinary Share has been based on the profit attributable to equity shareholders for the relevant period.

For diluted earnings per Ordinary Share, the weighted average number of Ordinary Shares in issue is adjusted to assume conversion of any dilutive potential Ordinary Shares.

The Group has two classes of potentially dilutive Ordinary Shares being those share options granted to employees under the Group's SAYE Scheme and the contingently issuable shares under the Group's LTIP Schemes. At the balance sheet date, the performance criteria for the vesting of the awards under the LTIP Schemes are assessed, as required by IAS 33, and to the extent that the performance criteria have been met those contingently issuable shares are included within the diluted EPS calculations.

The Board believes that profit on ordinary activities before profit (or loss) on sale of fixed assets, external transaction costs, exceptional items and after taxation is a useful indication of the Group's performance, as it excludes significant non-recurring items. This reporting measure is defined as 'Underlying profit after taxation'.

Accordingly, the Board believes that earnings per share calculated by reference to this underlying profit after taxation is also a useful indicator of financial performance.

Reconciliations of the earnings and the weighted average number of shares used in the calculations are set out below:

 
                                                         Weighted 
                                                          average 
                                                           number   Per share 
                                                               of 
                                              Earnings     shares      amount 
                                                  GBPm   millions       pence 
 
 53 week period ended 30 December 
  2016 
 Underlying profit after taxation 
  and EPS                                         59.4       49.6       119.8 
 Add: Exceptional items, loss on sale 
  of fixed assets and external transaction 
  costs (net of taxation of GBPnil 
  million)                                       (2.2) 
 
 Profit attributable to shareholders 
  - Basic EPS                                     57.2       49.6       115.3 
 
 Profit attributable to shareholders 
  - Diluted EPS                                   57.2       49.9       114.6 
 
 52 week period ended 25 December 
  2015 
 Underlying profit after taxation 
  and EPS                                         56.7       49.4       114.8 
 Add: Exceptional items, loss on sale 
  of fixed assets and external transaction 
  costs (net of taxation of GBPnil 
  million)                                         0.2 
 
 Profit attributable to shareholders 
  - Basic EPS                                     56.9       49.4       115.2 
 
 Profit attributable to shareholders 
  - Diluted EPS                                   56.9       49.7       114.5 
 
 
   5    Dividends 
 
                                                  53 week       52 week 
                                                   period        period 
                                                    ended         ended 
                                              30 December   25 December 
                                                     2016          2015 
                                                     GBPm          GBPm 
 
 Final dividend paid: 14.31p per Ordinary 
  Share (2015: 13.01p)                                7.1           6.5 
 Interim dividend paid: 7.85p per Ordinary 
  Share (2015: 7.14p)                                 3.9           3.5 
 
 Dividend on Ordinary Shares                         11.0          10.0 
 
 

The interim dividend represents the interim dividend that was approved and paid in the period out of earnings generated in the same period.

The final dividend represents the final dividend that was approved and paid in the period relating to the earnings generated in the previous period.

Consequently, total dividends recognised in the period were GBP11.0 million, 22.16 pence per share (2015: GBP10.0 million, 20.15 pence per share).

A final dividend of 15.74 pence per share, in respect of 2016, has been proposed by the Board. Based on the number of shares in issue at the date of signing this report the total final dividend payment is approximately GBP7.9 million. This will be paid on 30 June 2017 provided that approval is gained from shareholders at the Annual General Meeting on 8 June 2017 and will be paid to shareholders on the register at close of business on 19 May 2017.

   6    Cash and cash equivalents 
 
                                                    30 December   25 December 
                                                           2016          2015 
                                                           GBPm          GBPm 
 
 Operating cash as reported in the consolidated 
  statement of cash flows as cash and cash 
  equivalents                                              66.8          81.9 
 Amounts set aside for debt service payments                0.3          16.9 
 
 Cash and cash equivalents as reported 
  in the balance sheet                                     67.1          98.8 
 
 

Amounts set aside for debt service payments

This amount was transferred to restricted bank accounts which could only be used for the payment of the interest and principal on the Secured Notes, the repayment of liabilities due on the Group's commitment fees due on its undrawn borrowing facilities (see note 21(d)) and for no other purpose. Consequently, this amount did not meet the definition of cash and cash equivalents in IAS 7, Statement of Cash Flows. This amount was used to pay these respective parties on 3 January 2017. Of this amount, GBP0.3 million (2015: GBP12.8 million) is shown within the Statement of Cash Flows as 'Payments to restricted bank accounts for finance costs' and GBPnil million (2015: GBP4.1 million) is shown within 'Financing activities' as 'Payments to restricted bank accounts for repayment of borrowings'.

   7    Net debt 
 
                                                           30 December   25 December 
                                                                  2016          2015 
                                                                  GBPm          GBPm 
 
 Net amounts owing on Secured Notes per financial 
  statements                                                   (573.9)       (586.5) 
 Add: unamortised issue costs                                    (0.7)         (0.7) 
 
 Gross amounts owing on Secured Notes                          (574.6)       (587.2) 
 Net amounts owing on Crematoria Acquisition 
  Facility per financial statements                             (15.7)        (15.7) 
 Add: unamortised issue costs on Crematoria Acquisition 
  Facility                                                       (0.1)         (0.1) 
 
 Gross amounts owing                                           (590.4)       (603.0) 
 
 Accrued interest on Secured Notes                               (0.3)        (12.8) 
 Accrued interest on Crematoria Acquisition Facility             (0.1)         (0.1) 
 Cash and cash equivalents (note 6)                               67.1          98.8 
 
 Net debt                                                      (523.7)       (517.1) 
 
 

In addition to the above, the consolidated balance sheet also includes finance lease obligations and other financial liabilities which totalled GBP0.7 million (2015: GBP0.7 million). These amounts do not represent sources of funding for the Group and are therefore excluded from the calculation of net debt.

The Group's primary financial covenant in respect of the Secured Notes requires EBITDA to total debt service ('EBITDA DSCR'), in the securitisation group, to be at least 1.5 times. At 30 December 2016, the actual ratio was 3.37 times (2015: 3.35 times).

These ratios are calculated for EBITDA and total debt service on a 12 month rolling basis and reported quarterly. In addition, both terms are specifically defined in the legal agreement relating to the Secured Notes. As such, they cannot be accurately calculated from the contents of this report.

   8    Reconciliation of cash generated from operations 
 
                                                                     53 week period   52 week period 
                                                                              ended            ended 
                                                                        30 December      25 December 
                                                                               2016             2015 
                                                                               GBPm             GBPm 
 
 Net profit for the period                                                     57.2             56.9 
 Adjustments for: 
 Taxation                                                                      14.0             12.1 
 Net finance costs                                                             26.5             26.5 
 Profit on disposal of fixed assets                                           (0.1)                - 
 Depreciation charges                                                          15.9             14.5 
 Amortisation of intangibles                                                    0.2              0.1 
 Movement in inventories                                                        0.4              0.1 
 Movement in trade receivables                                                (0.6)            (1.6) 
 Movement in trade payables                                                     1.3              3.2 
 External transaction costs                                                     4.1              3.2 
 Changes in other working capital (excluding acquisitions)                    (1.4)              7.8 
 Employee share option charges                                                  3.6              2.4 
 
 Cash generated from operations before external transaction costs             121.1            125.2 
 
 
   9    Analysis of the movement in the retirement benefit obligation 
 
                                                                                           30 December   25 December 
                                                                                                  2016          2015 
                                                                                                  GBPm          GBPm 
 
 At beginning of period                                                                         (12.5)        (10.5) 
 Total expense charged to the income statement                                                   (2.3)         (2.0) 
 Remeasurement losses and administration expenses charged to other comprehensive income         (12.5)         (1.4) 
 Contributions by Group                                                                            1.4           1.4 
 
 At end of period                                                                               (25.9)        (12.5) 
 
 

10 Basis of preparation

European law requires that the Group's consolidated financial statements for the 53 week period ended 30 December 2016 are prepared in accordance with all applicable International Financial Reporting Standards ('IFRSs'), as adopted by the European Union. These financial statements have been prepared in accordance with IFRS, International Financial Reporting Interpretations Committee ('IFRIC') interpretations (as issued by the International Accounting Standards Board) and those parts of the Companies Act 2006 applicable to companies reporting under IFRS.

In the current period, the Group's consolidated financial statements have been prepared for the 53 week period ended 30 December 2016. For the comparative period, the Group's consolidated financial statements have been prepared for the 52 week period ended 25 December 2015.

The financial information set out above does not constitute the Company's statutory accounts for the years ended 30 December 2016 or 25 December 2015 but is derived from those accounts. Statutory accounts for 2015 have been delivered to the registrar of companies, and those for 2016 will be delivered in due course. The auditors have reported on those accounts; their reports were (i) unqualified, (ii) did not include a reference to any matters to which the auditors drew attention by way of emphasis without qualifying their report and (iii) did not contain a statement under Section 498 (2) or (3) of the Companies Act 2006 in respect of the accounts for 2015 and 2016.

There are no IFRSs or IFRIC interpretations that are effective for the first time for the financial year that have a material impact on the Group.

The consolidated financial statements are prepared on a going concern basis and have been prepared under the historical cost convention.

The principal accounting policies adopted in the preparation of these financial statements have been consistently applied to all periods presented.

11 Securitisation

In accordance with the terms of the Secured Notes issued October 2014, Dignity (2002) Limited (the holding company of those companies subject to the securitisation) has today issued reports to the Rating Agencies (Fitch Ratings and Standard & Poor's), the Security Trustee and the holders of the Secured Notes issued in connection with the securitisation, confirming compliance with the covenants established under the securitisation.

Copies of these reports are available at www.dignityfuneralsplc.co.uk.

   12   Principal risks and uncertainties 

Risk management is embedded throughout the business with all employees aware of the role they play.

Risk appetite

Our risk appetite remains broadly unchanged in 2016. Risk appetite is the level of risk the Group is willing to take to achieve its strategic objectives and is set by the Board. The Board looks at the Group's appetite to risk across a number of areas including market, financing, operations, strategy and execution, developments, cybersecurity and technology and brand.

The Group's risk appetite is set in the context of our focus on one sector - funeral services. As experts in this sector we are able to mitigate the risk involved in growing the business by acquisition, development and our active asset management strategy. This focus on our core strengths is balanced by a more cautious approach to risk in other areas.

Our approach to risk management

The Group has a well established governance structure with internal control and risk management systems. The risk management process:

-- Provides a framework to identify, assess and manage risks, both positive and negative, to the Group's overall strategy and the contribution of its individual operations.

-- Allows the Board to fulfil its governance responsibilities by making a balanced and understandable assessment of the operation of the risk management process and inputs.

Responsibilities and actions

The Board

The Board is responsible for monitoring the Group's risk and their mitigants.

Risk process

Every six months the Audit Committee formally considers the risk register and approves it for adoption by the Board.

Risk assessment

Executive Directors and senior management are responsible for identifying and assessing business risks.

Identify

Risks are identified through discussion with senior management and incorporated in the risk register as appropriate.

Assess

The potential impact and likelihood of occurrence of each risk is considered.

Mitigating activities

Mitigants are identified against each risk where possible.

Review and internal audit

The link between each risk and the Group's policies and procedures is identified. Where relevant, appropriate work is performed by the Group's internal audit function to assist in ensuring the related procedures and policies are appropriately understood and operated where they serve to mitigate risks.

Risk status summary and new risks

The ongoing review of the Group's principal risks focuses on how these risks may evolve. Since the publication of last year's Annual Report, we consider the following key principal risks to have an increased risk exposure.

Increasing and emerging risk trends

The focus of both the government and the media on the cost of funerals has increased which may affect the ability to increase average revenues per funeral or cremation. In addition, there appears to be increased competition in both the funeral and pre-arranged funeral plan markets.

Regulation

The increased focus on the whole sector may increase the likelihood of regulation of funerals in the UK as a whole and not just in Scotland. In addition, this could lead to regulation of the funeral plan sector with the Funeral Planning Authorities being re-constituted to be more of a regulatory body.

Reliance on technology/Data governance

The increasing prevalence of cyber attack across the world, means that along with all large corporates, our business systems are under increasing level of attack. Over the last two years we have invested significantly in this area both in upgrading all aspects of our systems and our internal resources and also using external consultants to perform regular external and internal penetration tests and using the results to drive a continuous improvement programme.

Our principal risks and uncertainties

Outlined here are the principal risks facing the Group. In assessing which risks should be classified as principal, we assess the probability of the risk materialising and the financial or strategic impact of the risk.

The principal risks we have identified

We maintain a detailed register of principal risks and uncertainties covering strategic, operational, financial and compliance risks. We rate them according to likelihood of occurrence and their potential impact.

In the table below we provide a summary of each risk, a description of the potential impact and a summary of mitigating actions.

Operational risk management

 
 Risk description and              Mitigating activities       2016 Commentary     Change 
  impact 
--------------------------------  --------------------------  ------------------  ---------- 
 Significant reduction             The profile of deaths       The number          No change 
  in the death rate                 has historically            of deaths 
  There is a risk that              followed a similar          in 2016 was 
  the number of deaths              profile to that             higher than 
  in any year significantly         predicted by the            expected. 
  reduces. This would have          ONS, giving the 
  a direct result on the            Group the ability 
  financial performance             to plan its business 
  of both the funeral and           accordingly. The 
  crematoria divisions.             risk is mitigated 
                                    by the geographical 
                                    spread of locations, 
                                    the ability to control 
                                    costs and the ability 
                                    to acquire funerals. 
--------------------------------  --------------------------  ------------------  ---------- 
 Nationwide adverse publicity      This risk is addressed      There have          No change 
  Nationwide adverse publicity      by ensuring appropriate     been no such 
  for Dignity could result          policies and procedures     events in 
  in a significant reduction        are in place, which         the period. 
  in the number of funerals         are designed to 
  or cremations performed           ensure excellent 
  in any financial period.          client service and 
  For pre-arranged funeral          careful selection 
  plans, adverse publicity          of reputable partners. 
  for the Group or one 
  of its partners could 
  result in a reduction 
  in the number of plans 
  sold or an increase in 
  the number of plans cancelled. 
  This would have a direct 
  and significant impact 
  on the financial performance 
  of that division and 
  the Group as a whole. 
--------------------------------  --------------------------  ------------------  ---------- 
 Ability to increase average       The Group believes          Average revenues    No change 
  revenues per funeral              that its focus on           increased 
  or cremation                      excellent client            in line with 
  Operating profit growth           service helps to            the Board's 
  is in part attributable           mitigate this risk.         expectations. 
  to increases in the average 
  revenue per funeral or 
  cremation. There can 
  be no guarantee that 
  future average revenues 
  per funeral or cremation 
  will be maintained or 
  increased. 
--------------------------------  --------------------------  ------------------  ---------- 
 Significant reduction             The Group believes          Market share        No change 
  in market share                   that this risk is           was slightly 
  It is possible that other         mitigated for funeral       lower than 
  external factors, such            operations by reputation    the Board's 
  as new competitors, could         and recommendation          expectations. 
  result in a significant           being a key driver          However, this 
  reduction in market share         to the choice of            offsets 2015, 
  within funeral or crematoria      funeral director            where the 
  operations. This would            being used. For             closing position 
  have a direct result              crematoria operations       was slightly 
  on the financial performance      this is mitigated           higher than 
  of those divisions.               by difficulties             expected. 
                                    associated with 
                                    building new crematoria. 
--------------------------------  --------------------------  ------------------  ---------- 
 Demographic shifts in             In such situations,         There have          No change 
  population                        Dignity would seek          been no material 
  There can be no assurance         to follow the population    changes, with 
  that demographic shifts           shift. This is mitigated    satellites 
  in population will not            by the geographical         being opened 
  lead to a reduced demand          spread of locations         and businesses 
  for funeral services              coupled with the            acquired in 
  in areas where Dignity            ability to acquire          appropriate 
  operates.                         funeral locations           areas. 
                                    in areas of higher 
                                    demand. 
--------------------------------  --------------------------  ------------------  ---------- 
 

Operational risk management (continued)

 
 Risk description and                Mitigating activities              2016 Commentary       Change 
  impact 
----------------------------------  ---------------------------------  --------------------  ---------- 
 
 Competition                               There are barriers           No major changes      No change 
  The UK funeral services                   to entry in the              noted. Denials 
  market and crematoria                     funeral services             of planning 
  market is currently very                  market due to the            applications 
  fragmented.                               importance of established    for crematoria 
  There can be no assurance                 local reputation             demonstrate 
  that there will not be                    and in the crematoria        the barriers 
  further consolidation                     market due to the            to entry. 
  in the industry or that                   need to obtain planning 
  increased competition                     approval for new 
  in the industry, whether                  crematoria and the 
  in the form of intensified                cost of developing 
  price competition, service                new crematoria. 
  competition, over capacity 
  or otherwise, would not 
  lead to an erosion of 
  the Group's market share,                 There are a number 
  average revenues or costs                 of potential affinity 
  and consequently a reduction              partners who could 
  in its profitability.                     replace existing 
  The retention of affinity                 ones or add to existing 
  partners who sell the                     relationships. 
  Group's pre-arranged 
  funeral plans is essential 
  to the long-term development 
  of the pre-arranged funeral 
  plan division. The loss 
  of an affinity partner 
  could lead to a reduction 
  in the amount of profit 
  recognised in that division 
  at the time of sale. 
  Failure to replenish 
  or increase the bank 
  of pre-arranged funeral 
  plans could affect market 
  share of the funeral 
  division in the longer-term. 
----------------------------------  ---------------------------------  --------------------  ---------- 
 Taxes                               There are currently                No significant        No change 
  There can be no assurance           specific exemptions                changes noted 
  that changes will not               under European legislation         in the period. 
  be made to UK taxes,                for the UK on the 
  such as VAT. VAT is not             VAT treatment of 
  currently chargeable                funerals. Any change 
  on the majority of the              would apply to the 
  Group's services. The               industry as a whole 
  introduction of such                and not just the 
  a tax could therefore               Group. 
  significantly increase 
  the cost to clients of 
  the Group's services. 
----------------------------------  ---------------------------------  --------------------  ---------- 
 Regulation of pre-arranged          Any changes would                  No significant        No change 
  funeral plans                       apply to the industry              changes noted 
  Pre-arranged funeral                as a whole and not                 in the period. 
  plans are not a regulated           just the Group. 
  product, but are subject            This risk is also 
  to a specific financial             mitigated through 
  services exemption. Changes         the high standards 
  to the basis of any regulation      of selling and administration 
  could affect the Group's            of pre-arranged 
  opportunity to sell pre-arranged    funeral plans operated 
  funeral plans in the                by the Group. 
  future or could result 
  in the Group not being 
  able to draw down the 
  current level of marketing 
  allowances, which would 
  have a direct impact 
  on the profitability 
  of the pre-arranged funeral 
  plan division. 
----------------------------------  ---------------------------------  --------------------  ---------- 
 Regulation of the funeral           The Group already                  We continue           No change 
  industry                            operates at a very                 to seek regulation 
  Legislative changes by              high standard, using               of our markets. 
  the Scottish Government             facilities appropriate 
  were enacted in 2016.               for the dignified 
  This provides them with             care of the deceased. 
  the powers to regulate 
  the funeral industry 
  and they are currently 
  recruiting an Inspector 
  of Funerals. Dignity 
  welcomes this progress. 
 
  Regulation could result 
  in increased compliance 
  costs for the industry 
  as a whole. 
----------------------------------  ---------------------------------  --------------------  ---------- 
 

Operational risk management (continued)

 
 Risk description and               Mitigating activities      2016 Commentary        Change 
  impact 
---------------------------------  -------------------------  ---------------------  ---------- 
 Changes in the funding             There is considerable      The latest             No change 
  of the pre-arranged funeral        regulation around          actuarial 
  plan business                      insurance companies        valuation 
  The Group has given commitments    which is designed,         of the pre-arranged 
  to pre-arranged funeral            amongst other things,      funeral plan 
  plan members to provide            to ensure that the         Trusts demonstrates 
  certain funeral services           insurance companies        a small actuarial 
  in the future.                     meet their obligations.    deficit. 
  Funding for these plans            The Trusts hold 
  is reliant on either               assets with the            However the 
  insurance companies paying         objective of achieving     average assets 
  the amounts owed or the            returns slightly           per plan are 
  pre-arranged funeral               in excess of inflation.    still robust. 
  plan Trusts having sufficient 
  assets. 
  If this is not the case, 
  then the Group may receive 
  a lower amount per funeral 
  than expected and thus 
  generate lower profits. 
---------------------------------  -------------------------  ---------------------  ---------- 
 

Financial risk management

 
 Risk description and             Mitigating activities      2016 Commentary   Change 
  impact 
-------------------------------  -------------------------  ----------------  ---------- 
 Financial Covenant under         The nature of the          No significant    No change 
  the Secured Notes                Group's debt means         changes noted 
  The Group's Secured Notes        that the denominator       in the period. 
  requires EBITDA to total         is now fixed unless 
  debt service to be above         further Secured 
  1.5 times. If this financial     Notes are issued 
  covenant (which is applicable    in the future. This 
  to the securitised subgroup      means that the covenant 
  of Dignity) is not achieved,     headroom will change 
  then this may lead to            proportionately 
  an Event of Default under        with changes in 
  the terms of the Secured         EBITDA generated 
  Notes, which could result        by the securitised 
  in the Security Trustee          subgroup. 
  taking control of the 
  securitisation group 
  on behalf of the Secured 
  Noteholders. 
  In addition, the Group 
  is required to achieve 
  a more stringent ratio 
  of 1.85 times for the 
  same test in order to 
  be permitted to transfer 
  excess cash from the 
  securitisation group 
  to Dignity plc. If this 
  stricter test is not 
  achieved, then the Group's 
  ability to pay dividends 
  would be impacted. 
-------------------------------  -------------------------  ----------------  ---------- 
 
   13     Pre-arranged funeral plans 

(a) Contingent liabilities and commitments

Dignity Pre-arrangement Limited, Dignity Securities Limited and Advance Planning Limited are fellow members of the Dignity Group in the United Kingdom. These companies have sold pre-arranged funeral plans to their clients in the past. All monies from these sales are held and controlled by three independent Trusts, being the National Funeral Trust, the Dignity Limited Trust Fund and the Trust for Age UK Funeral Plans respectively (the 'Principal Trusts'). Further details of the transactions can be found in the financial statements of these companies, which are available from 4 King Edwards Court, King Edwards Square, Sutton Coldfield, West Midlands, B73 6AP.

The Group has given commitments to these clients to perform their funeral. The agreed amounts payable to either the Group or to third party funeral directors will be paid out of the funds held in the Trusts. The majority of the Trustees of each of the pre-arranged funeral plan trusts are unconnected to the Group, as required by current UK legislation. The investment strategy is set, implemented and monitored by the Trustees.

It is the view of the Directors that none of the commitments given to these clients, which are explained further below, are onerous to the Group. However ultimately, the Group is obligated to perform these funerals in exchange for the assets of the Trust, whatever they may be.

Similar commitments have arisen following acquisitions of businesses, since 2013, which have sold pre-arranged funeral plans through similar trust based structures (the 'Recent Trusts'). Only the National Funeral Trust and the Trust for Age UK Funeral Plans receive funds relating to the sale of new plans (the 'Active Trusts').

(b) Pre-arranged funeral plan trust assets

As noted above, the Group has given commitments to perform the funerals covered by the pre-arranged plans, regardless of whether or not the Trusts have available assets to fund the funeral. The Group, therefore, has a potential exposure in the form of a reduced fee should the Trusts investment strategy, over which it has no control, fail to deliver an appropriate return or result in a fall in underlying asset values, or if the cost of delivery for a funeral increases at rates in excess of investment returns.

The Trustees have informed the Group that they continue to take independent advice regarding the Trust's investment strategy. As a result, it is anticipated that the investment allocation by class will develop further during 2017 and beyond, gradually resulting in a portfolio in the following profile:

 
                                        Example investment types       Target 
                                                                          (%) 
-------------------------------------  -----------------------------  ------- 
                                        Index linked gilts and 
 Defensive investments                   corporate bonds                   22 
 Illiquid investments                   Private investments                16 
 Core growth investments                Equities                           22 
 Growth fixed income and alternative    Property funds and emerging 
  investments                            market debt                       40 
-------------------------------------  -----------------------------  ------- 
 

These developments in the Trust's investment strategy are expected to enhance investment returns in the longer-term for a broadly similar level of risk as that currently taken. The strategy will, however, potentially result in greater volatility year on year in the reported value of the Trust's assets.

The Trustees have advised that the market value of the assets of the pre-arranged funeral plan trusts was GBP863.9 million at 30 December 2016 (2015: GBP736.0 million) in respect of 299,000 (2015: 290,000) active pre-arranged funeral plans. 68,000 (2015: 49,000) of the remaining active pre-arranged funeral plans related to those backed by Insurance Plans, as described in note 1 in the Annual Report, with the balance of 37,000 (2015: 35,000) being plans arising from acquisitions.

The Trustees of the Principal Trusts are required to have the Trusts' liabilities actuarially valued once a year (once every three years in the case of the Recent Trusts). This actuarial valuation is of liabilities of the Trusts to secure funerals through Dignity and other third party funeral directors and does not, in respect of those funerals delivered by the Group represent the cost of delivery of the funeral. It is only in the event that there are insufficient funds within the Trusts to cover the cost of delivery to Dignity that the commitment would become onerous to Dignity as described in (a) above.

The Trustees have advised that the latest actuarial valuations of the Principal Trusts were performed as at 23 September 2016 (2015: 25 September 2015) using assumptions determined by the Trustees. Given the significant reduction in bond yields, the actuarial valuation of the liabilities in respect of the pre-arranged funeral plan trusts have increased to GBP839.7 million as at 23 September 2016 (2015: GBP692.1 million). The corresponding market value of the assets of the pre-arranged funeral plan trusts was GBP831.5 million (2015: GBP696.9 million) as at the same date. Consequently the actuarial valuations recorded a total deficit of GBP8.2 million at 23 September 2016 (2015: surplus of GBP4.8 million).

Nonetheless, the Trustees have advised that the Trusts hold assets of approximately GBP2,900 (2015: GBP2,500) per active plan at the balance sheet date. On average the Group received approximately GBP2,500 (2015: GBP2,450) in the period for the performance of each funeral (including amounts to cover disbursements such as crematoria fees, ministers' fees and doctors' fees).

The Trustees have advised that the Recent Trusts have approximately GBP19 million of assets as at the balance sheet date and no material actuarial surplus or deficit.

Transactions with the Group

During the period, the Group entered into transactions with the National Funeral Trust, the Trust for Age UK Funeral Plans and the Dignity Limited Trust Fund (the 'Principal Trusts') and the Trusts related to businesses acquired since 2013 ('Recent Trusts') (and collectively, the 'Trusts') associated with the pre-arranged funeral plan businesses. The nature of the relationship with the Trusts is set out above and in the accounting policies. Amounts may only be paid out of the Trusts in accordance with the relevant Trust Deeds.

Transactions principally comprise:

-- The recovery of marketing and administration allowances in relation to plans sold net of cancellations (which are recognised by the Group as revenue within the pre-arranged funeral plan division at the time of the sale); and

-- Receipts from the Trusts in respect of funerals provided (which are recognised by the Group as revenue within the funeral division when the funeral is performed).

Transactions also include:

-- Receipts from the Trusts in respect of cancellations by existing members;

-- Reimbursement by the Trusts of expenses paid by the Group on behalf of the respective Trusts; and

-- The payment of realised surpluses generated by the Trust funds as and when the Trustees sanction such payments.

Transactions are summarised below:

 
 
                                     Transactions during the period           Amounts due to the 
                                                                         Group at the period end 
                                  ---------------------------------  --------------------------- 
                                              2016             2015           2016          2015 
                                              GBPm             GBPm           GBPm          GBPm 
 
 Dignity Limited Trust Fund                    0.3              0.3              -             - 
 National Funeral Trust                       44.4             41.5            6.8           4.7 
 Trust for Age UK Funeral Plans               36.5             38.5            4.2           4.6 
 Recent Trusts                                 2.1              2.0            0.2           0.4 
 
 
 Total                                        83.3             82.3           11.2           9.7 
 
 

Amounts due to the Group from the Trusts are included in Trade and other receivables.

The above transactions were included within revenue under the following captions:

 
 
                                         Transactions during the period 
 
                                                  2016             2015 
                                                  GBPm             GBPm 
 
 Funeral services revenue                         42.6             40.0 
 Pre-arranged funeral plans revenue               27.3             29.0 
 
 

In addition to the transactions recognised within revenue in the table above, there were GBP13.4 million (2015: GBP13.3 million) of transactions between the Group and the Trusts which represented amounts paid to the Group to reimburse them for trust expenses, monies repaid to members on cancellation and monies paid to third parties for the performance of some funeral services; all of which have no impact on the income statement.

This information is provided by RNS

The company news service from the London Stock Exchange

END

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(END) Dow Jones Newswires

March 08, 2017 02:00 ET (07:00 GMT)

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