BIRMINGHAM, Ala., March 27, 2013 /PRNewswire/ -- DST Health
Solutions (DSTHS), a leading provider of technology solutions and
services to health plans, integrated delivery systems, and health
care providers has announced the successful implementation of its
Business Process Outsourcing (BPO) services to MDwise, Inc., the
largest nonprofit managed health care company in Indiana.
In March 2012, MDwise began
searching for a new services provider to help administer vital
operational functions for nearly a third of its 300,000 Medicaid
members. After soliciting RFPs from numerous vendors, MDwise
selected DSTHS' BPO services as the most strategically aligned and
economically beneficial solution.
"DSTHS understood our goals and deadlines. I was very impressed
with the amount of resources DSTHS dedicated to the implementation
and the commitment of its team to making the plan work," said
Jamie Bruce, Chief Development and
Marketing Officer of MDwise.
"The leadership at DST demonstrated their commitment to our
company by engaging with us on a daily basis to ensure our needs
were met and that the switch to production was as smooth as
possible," said Charlotte MacBeth,
CEO of MDwise.
It was mandatory that the BPO services be operational by the
start of 2013, requiring immediate action to meet the short
deadlines. Through the combined hard work and resources of both
companies, DSTHS was able to begin processing claims on
January 2, 2013.
"Implementing a large Medicaid plan in seven months is no small
task," said DST Health Solutions President Steve Sabino. "The success of this
implementation is a testament to the cooperation and coordination
between our teams. This marks the beginning of a great working
relationship."
MDwise is leveraging additional DSTHS solutions on top of its
full-service BPO administrative services for claims processing.
DST's industry-leading work management tool -- AWD Workflow®
-- was previously integrated into the company's existing system,
allowing MDwise to use AWD® licenses to perform customer service in
house. DSTHS is also providing its 3i transparency engine, a
real-time event integration platform, which will provide MDwise
with greater insight into its business processes.
About DST Health Solutions
DST Health Solutions, LLC,
delivers systems and services that help improve efficiency, reduce
operational costs, increase speed to market, and facilitate medical
cost management and price containment. Clients include commercial
health plans, consumer-directed plans, government plans (Medicare
Advantage, Medicare Part D and Medicaid), and physician practices.
DST Health Solutions' enterprise applications and outsourcing
services include claims processing, member and provider management,
benefit plan management, new product development, care management
and medical management, and decision support/analytics. DST Health
Solutions is a wholly-owned subsidiary of DST Systems, Inc. For
more information about DST Health Solutions, contact 800.272.4799,
e-mail inforequests@dsthealthsolutions.com, or visit
www.dsthealthsolutions.com.
About MDwise, Inc.
MDwise is Indiana's only nonprofit managed health care
company exclusively serving many of the state's most underserved
citizens – Hoosier children and adults who are uninsured or
underinsured. MDwise's services are currently provided to over
300,000 Hoosier Healthwise, Indiana Care Select and Healthy Indiana
Plan members in partnership with more than 1,400 primary medical
providers and a statewide array of specialists, hospitals and other
providers. By providing a fully integrated network of hospitals,
community health centers, physicians and ancillary providers,
MDwise's services offer a coordinated, comprehensive approach to
managing the cost and utilization of Indiana's health care services. For more
information, visit www.MDwise.org.
The information and comments above may include
forward-looking statements respecting DST and its businesses. Such
information and comments are based on DST's views as of today, and
actual actions or results may differ. Future actions or results may
be affected by a number of factors, including those set forth in
DST's latest periodic financial report (Form 10-K or 10-Q) filed
with the Securities and Exchange Commission. All such factors
should be considered in evaluating any forward-looking comment. The
Company will not update any forward-looking statements in this
press release to reflect future events.
Contact:
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Laura
M. Parsons
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Michael
Thuerk
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DST Media
Relations
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DST Health
Solutions
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816.843.9087
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678.230.1626
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mediarelations@dstsystems.com
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mthuerk@dsthealthsolutions.com
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SOURCE DST Health Solutions