Cubic’s NextBus to Debut Its Cubic Virtual Ticket Agent at American Association of Airport Executives
May 05 2017 - 7:00AM
Business Wire
Award-winning solution for self-service,
virtual ticketing machine successfully trialed at UK’s Stansted
Airport
Cubic Transportation Systems (CTS), a business unit of Cubic
Corporation (NYSE:CUB), today announced that NextBus, Cubic’s
Real-Time Passenger Information (RTPI) business, will present its
Cubic Virtual Ticket Agent to its first U.S. airport industry
audience at the 89th Annual American Association of Airport
Executives (AAAE). The event will be held at the Long Beach
Convention & Entertainment Center in Long Beach, California,
May 7 – 10.
The Cubic Virtual Ticket Agent is an innovative hybrid of a
virtual walk-up ticket office, video-linked call center and ticket
vending machine, which helps public transit agencies to decrease or
eliminate the need for customer service representatives at the
least busy stations on a rail line. The technology makes important
customer information available in remote locations where there is
limited space for a full-ticket office. It can also help ease
congestion at locations during peak hours thanks to its efficiency
and speed of response. Customer service operators can remotely
answer customer questions, offer advice about best fares and
reassure passengers about their onward travel. It is also a
practical solution for airports with links to public transportation
plus a number of other applications for airports and airlines.
A trial at the U.K.’s Stansted Airport, in partnership with
train operating company Abellio Greater Anglia, has received
positive endorsements since its October 2015 debut. Travelers cite
the ease of use and how much they enjoyed the experience of talking
to, and seeing via video link, a remote agent. The Virtual Ticket
Agent has received three industry awards in the U.K. since the
start of the Stansted Airport trial.
“Cubic and NextBus believe that automation of ticketing services
and introduction of technologically innovative solutions at
stations is the way forward,” said Dickson Kendrick, aviation
specialist, CTS’ NextBus. “The Cubic Virtual Ticket Agent makes
passengers more willing to use a ticket machine when a staffed
office is unavailable. This is at the heart of Cubic’s Virtual
Ticket Agent’s machine’s design – to enable train operators to more
cost effectively allocate their staffing requirements.”
Kendrick will also present on the Cubic Virtual Ticket Agent at
the following session:
- Innovation Theatre 1: The Future of
Stations: Transforming Virtual TicketingMonday, May 8; 1:20 –
1:40 p.m. (local time) at the Exhibit Hall of Long Beach Convention
& Entertainment Center.
The Cubic Virtual Ticket Agent will also be available for
demonstrations at NextBus’ Booth #841 in the Exhibit Hall. Follow
Cubic Transportation Systems at @CubicTS or use the hashtag
#AAAEAnnual to join the conversation.
About Cubic Corporation
Cubic Corporation designs, integrates and operates systems,
products and services focused in the transportation, defense
training and secure communications markets. Cubic Transportation
Systems is a leading integrator of payment and information
technology and services to create intelligent travel solutions for
transportation authorities and operators. Cubic Global Defense is a
leading provider of live, virtual, constructive and game-based
training solutions, special operations and intelligence for the
U.S. and allied forces. Cubic Mission Solutions provides networked
Command, Control, Communications, Computers, Intelligence,
Surveillance and Reconnaissance (C4ISR) capabilities for defense,
intelligence, security and commercial missions. For more
information about Cubic, please visit the company's website at
www.cubic.com or on Twitter @CubicCorp.
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version on businesswire.com: http://www.businesswire.com/news/home/20170505005157/en/
Montner Tech PRDebra MontnerPH: +1 203-226-9290 ext. 112Cell: +1
203-984-7861dmontner@montner.comorCubic CorporationLaura
ChonCorporate CommunicationsPH: +1
858-505-2181laura.chon@cubic.com
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