ATLANTA, Nov. 5, 2014 /PRNewswire/ -- As it works to
roll out the next-generation smart grid/smart meter programs to
nearly 4 million customers in Chicago and Northern
Illinois, Commonwealth Edison
Company (ComEd), a unit of Chicago-based Exelon Corporation, is also
strengthening its relationship with Ventyx, an ABB company, by
adopting the latest version of the Ventyx Network Manager Outage
Management System (OMS) as part of a comprehensive software and
hardware upgrade.
Ventyx Network Manager OMS is a mission-critical system for
ComEd Distribution Operations, providing operational decision
support during outages. It integrates information about customers,
system status and resources to predict and find the location of
outages, dispatch repair crews efficiently and effectively
communicate with customers throughout the process.
"Ventyx has been a trusted ComEd partner for many years, and
we've accomplished a lot together," said Mark Browning, vice president of IT at ComEd.
"The latest release of Ventyx OMS software will play an important
role in our strategy to improve service and reliability and provide
a better customer experience when outages do occur, as we move
forward with our grid modernization initiatives."
Ventyx Outage Lifecycle Management (OLM) Solution
The Ventyx OLM solution is a key part of a utilities' holistic
approach – plan, prepare, communicate and respond – to reducing
both total outage duration and the amount of time individual
customers lose power in an outage. Ventyx's OLM solution has been
credited with reducing outage duration by as much as 30 percent and
customer power loss by as much as 20 minutes across North American
utilities. By enabling utilities to improve outage planning,
preparation and customer communication and automate truck
dispatching, Ventyx's OLM solution saves utilities money by
reducing truck rolls, call volumes and dispatcher staffing
levels.
ComEd uses two of the three main components of the Ventyx OLM
solution suite of products. OMS has been a core capability for more
than a decade, and more recently ComEd has been relying on the
FocalPoint analytics platform since 2012 to provide critical
communications to customers regarding outages.
"ComEd, a strong innovation partner with Ventyx and ABB, is one
of the most forward-looking of many leading utilities around the
world creating agile, intelligent infrastructures in a period of
great change," said Yilang Chen,
Ventyx EVP, Network Control. "With Ventyx Network Manager OMS ComEd
is investing in a solution designed to meet these evolving needs to
maximize the benefits of new technologies for its customers and
stockholders."
About ComEd
Commonwealth Edison Company (ComEd) is a unit of Chicago-based Exelon Corporation (NYSE: EXC),
the nation's leading competitive energy provider, with
approximately 6.6 million customers. ComEd provides service to
approximately 3.8 million customers across northern Illinois, or 70 percent of the state's
population. For more information visit ComEd.com, and connect with
the company on Facebook, Twitter and YouTube.
About Ventyx
Ventyx, an ABB company, is a
world-leading supplier of Industrial Enterprise Software for
essential industries such as energy, mining and public
infrastructure. Ventyx solutions bridge the gap between information
technologies (IT) and operational technologies (OT), enabling
clients to make faster, better-informed decisions in both daily
operations and long-term planning strategies. Some of the world's
largest organizations rely on Ventyx solutions to minimize risk,
enhance operational and financial performance, and execute the
right strategies for the future. For more details, see
www.ventyx.com.
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SOURCE Ventyx