ComEd Restores Power to More Than 90 Percent of Customers Following Storm with Significant Wind and Lightning
July 06 2016 - 3:29PM
Business Wire
Customers Remaining Without Service Urged to
Stay Safe, Report Outages
ComEd crews have restored power to 53,000 customers throughout
its service area after storms with high winds and severe lightning
moved through the ComEd service territory early on July 6. The
storm disrupted service to more than 55,000 customers.
As of 2:00 P.M., approximately 1,800 customers remain
without service throughout the ComEd service territory.
Based on storms of similar size/magnitude, ComEd expects the
vast majority of customers to be restored by 11:00 PM Wednesday
evening. Customers in areas with more significant damage may
experience slightly longer restoration times.
More than 600 ComEd crews are working around the clock to safely
and efficiently restore service to all customers. Real-time updates
are available via ComEd’s Outage Alerts.
“We know any outage is an inconvenience to our customers. Our
number one priority is restoring power quickly and safely to
customers in the affected areas,” said Terence R. Donnelly,
executive vice president and chief operating officer for ComEd. “We
appreciate our customers’ patience as we make repairs to our system
following this storm.”
ComEd offers the following tips and information for customers to
stay safe following severe weather:
- If you encounter a downed power line,
immediately call ComEd at 1-800-EDISON1 (1-800-334-7661) or go to
ComEd.com to report the location. Spanish-speaking customers should
call 1-800-95-LUCES (1-800-955-8237).
- Never approach a downed power line.
Always assume a power line is energized and extremely
dangerous.
- Check on elderly and other family
members and neighbors to ensure their safety and make alternate
arrangements in the event of an outage.
Customers are encouraged to contact ComEd immediately if they
are experiencing a power outage or have a safety concern. Customers
can sign up for Outage Alerts at
https://secure.comed.com/Outages/CheckOutageStatus/Pages/EnrollOutage.aspx
or text OUT to 26633 (COMED) to report their outage and receive
restoration information about when their power may be restored.
ComEd also offers a mobile app for iPhone® and Android® smart
phones that gives customers the ability to report power outages and
manage their accounts. In addition, customers can report outages
through ComEd's Facebook, www.facebook.com/ComEd, and Twitter,
twitter.com/ComEd, pages, or by calling 1-800 EDISON1
(1-800-334-7661). Spanish-speaking customers should call
1-800-95-LUCES (1-800-955-8237).
Commonwealth Edison Company (ComEd) is a unit of Chicago-based
Exelon Corporation (NYSE: EXC), the nation’s leading competitive
energy provider, with approximately 10 million customers. ComEd
provides service to approximately 3.8 million customers across
northern Illinois, or 70 percent of the state’s population. For
more information visit ComEd.com, and connect with the company on
Facebook, Twitter and YouTube.
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