ComEd Restores 99 Percent of Customers Affected by Monday’s Severe Storms
July 03 2014 - 10:43PM
Business Wire
ComEd has restored power to 99 percent of the more than 420,000
customers affected by Monday’s fast-moving storms, which included
multiple tornadoes and strong winds reaching 120 miles per
hour.
These storms brought approximately 80,000 lightning strikes, and
caused severe damage to electrical infrastructure, knocking down
multiple poles and power lines.
Nearly 900 ComEd and contractor crews have been working around
the clock to safely and efficiently restore service to customers.
In addition, approximately 400 crews from ten states continue to
provide restoration assistance until all customers are restored.
Customers who remain without power are in some of the hardest hit
areas. Restoration efforts in these locations require the most
extensive physical repair work in order to restore power safely.
Crews will continue to work until power is restored to all
customers.
“Our number one priority is restoring power quickly and safely
to customers in the remaining impacted areas,” said Terence R.
Donnelly, executive vice president and chief operating officer for
ComEd. “We realize that outages disrupt customers’ lives and
businesses. We appreciate our customers’ patience as we make
repairs to our system following this damaging storm.”
ComEd urges customers to contact the utility immediately if they
are experiencing a power outage. Customers can text OUT to 26633
(COMED) to report their outage and receive restoration information.
ComEd also offers a mobile app for iPhone and Android® smart phones
that gives customers the ability to report power outages and manage
their accounts. In addition, customers can report outages through
the website at ComEd.com or on ComEd’s Facebook page at
Facebook.com/ComEd or by calling 1-800 EDISON1 (1-800-334-7661).
Spanish-speaking customers should call 1-800-95-LUCES
(1-800-955-8237).
Public safety is paramount during storms and ComEd encourages
the public to remember to take the following precautions:
- If you encounter a downed power line,
immediately call ComEd at 1-800-EDISON1 (1-800-334-7661) or access
our website at ComEd.com and report the location. Spanish-speaking
customers should call 1-800-95-LUCES (1-800-955-8237). Never
approach a downed power line. Always assume a power line is
energized and extremely dangerous
- Check on elderly and other sensitive
family members and neighbors to ensure their safety and make
alternate arrangements, as it may be some time before their power
is restored.
Commonwealth Edison Company (ComEd) is a unit of Chicago-based
Exelon Corporation (NYSE: EXC), the nation’s leading competitive
energy provider, with approximately 6.6 million customers. ComEd
provides service to approximately 3.8 million customers across
northern Illinois, or 70 percent of the state’s population. For
more information visit ComEd.com, and
connect with the company on Facebook, Twitter and YouTube.
ComEdCustomer Contact:1-800-EDISON-1 (1-800-334-7661)orMedia
Contact:312-394-3500
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