ComEd Provides $10 Million in Financial Assistance to Customers in Need
March 25 2015 - 11:00AM
Business Wire
2015 assistance funds to help customers facing
financial hardship avoid service disconnection
ComEd announces it has dedicated $10 million in assistance funds
for 2015 to help customers struggling to pay their electric bill.
ComEd is urging customers who have fallen behind on paying their
electric bill to contact ComEd to see if they are eligible for
payment arrangements or financial assistance.
The ComEd CARE programs are focused on helping military
families, veterans, senior citizens and people who may have
experienced a job loss, illness or disability and need help with
paying their electric bills. ComEd also offers assistance to
non-profit organizations that are experiencing a hardship. Under
the Smart Grid law, enacted in 2011, ComEd committed $50 million
for five years to help eligible customers with their utility
bills.
“We realize some customers fall on hard times and need
assistance with paying their monthly electric bill,” said Val
Jensen, senior vice president of Customers Operations, ComEd. “Our
goal is to help our customers maintain continual seamless electric
service. This is why we want to ensure that customers who are in
need of assistance are aware of the ComEd CARE programs and how
they can receive financial relief during tough times.”
Last year through ComEd’s CARE programs, the utility was able to
help more than 16,200 customers maintain their service. Service
disconnection is always the last resort, and only occurs after a
lengthy process that is designed to avoid this outcome. The $10
million for 2015 will provide relief to customers in need and help
get them back on track to managing their utility bill. The utility
is also running advertisements to increase awareness of the
available funds and to encourage customers in need to apply for
assistance.
In addition, through new legislation introduced in the Illinois
General Assembly on March 19, ComEd is looking to extend this
assistance. Under HB3328/SB1879, financial assistance programs will
be extended for another five years through 2021, enabling ComEd and
utilities serving more than 3 million customers to contribute $10
million per year to existing financial assistance programs or
similar programs offered as a result of the Smart Grid law.
For more information on ComEd’s financial assistance programs,
including eligibility requirements please visit ComEd.com/CARE or
call 1-888-806-CARE (2273).
Commonwealth Edison Company (ComEd) is a unit of Chicago-based
Exelon Corporation (NYSE: EXC), the nation’s leading competitive
energy provider, with approximately 7.8 million customers. ComEd
provides service to approximately 3.8 million customers across
northern Illinois, or 70 percent of the state’s population. For
more information visit ComEd.com, and connect with the company on
Facebook, Twitter and YouTube.
ComEd Media Relations(312) 394-3500www.ComEd.com/News
Exelon (NYSE:EXC)
Historical Stock Chart
From Mar 2024 to Apr 2024
Exelon (NYSE:EXC)
Historical Stock Chart
From Apr 2023 to Apr 2024