ComEd Offers Bill Payment Help to Veterans and Active Military Personnel
November 10 2014 - 11:08AM
Business Wire
One million in financial assistance is still
available for customers in need in 2014
As we celebrate Veterans Day ComEd is reminding customers,
including Veterans and active military personal, of its financial
assistance and bill payment programs available to customers who
have fallen behind on payments and need help with their electric
bill. More than one million of the $10 million in assistance ComEd
dedicated this year is still available for distribution.
In addition, ComEd has funds dedicated exclusively for Veterans
and active military personal. ComEd’s CHAMP (ComEd Helps
Activated/Veteran Military Personnel) program provides bill-payment
assistance to deployed members of the military and veterans who
reside within ComEd’s northern Illinois service area and
demonstrate a need. CHAMP offers a package of benefits, including
bill payment assistance of up to $1,000 while funds are available,
deferred payment plans, extended payment due dates, cancellation of
late charges, deposit reduction/or refund and budget payment
plans.
“We realize some customers, including Veterans, fall on hard
times and need assistance with paying their monthly electric bill,”
said Val Jensen, senior vice president of Customer Operations,
ComEd. “As part of our customer commitment, we offer financial
assistance and flexible payment plans to customers in need due to a
number of reasons, including military deployment, job loss,
illness, disability, and to seniors on fixed incomes.”
Additional financial programs offered through ComEd’s CARE
program include:
Residential Special Hardship Program – This initiative is
intended to supplement established state-sponsored programs such as
the Low Income Home Energy Assistance Program (LIHEAP). Eligible
ComEd residential customers experiencing a hardship and who are not
Percentage of Income Payment Plan (PIPP) participants can receive a
grant of up to $1,500 toward their electricity bill. Grant amounts
may vary.
Non-Profit Assistance Programs – ComEd extended this
program to include all non-profit organizations, including
faith-based organizations. This program provides a variable grant
once every two years up to $2,000 for 501 (c)(3) non-profit
organizations that are experiencing a hardship.
ComEd works with state sponsored local administering agencies to
help customers receive funding from the Low Income Home Energy
Assistance Program (LIHEAP) and the Percentage of Income Payment
Plan (PIPP) to assist customers in paying their electric bill.
Last year through its financial assistance programs, ComEd
helped more than 28,000 customers who might have otherwise faced
disconnection due to financial hardship. The utility is urging
customers who are having trouble paying their electric bill to
contact the utility as early as possible by calling 1-888-806-CARE
(2273) or visiting ComEd.Com/CARE for information on financial
assistance or bill-payment assistance programs.
To apply for the Residential Special Hardship grant, or the
State sponsored assistance programs customers should visit a local
LIHEAP Agency.
This is the third consecutive year ComEd is offering $10 million
in annual assistance funds, part of a five-year, $50 million
commitment to help customers in need. These dollars are a direct
result of the Smart Grid law enacted in 2011.
Commonwealth Edison Company (ComEd) is a unit of Chicago-based
Exelon Corporation (NYSE: EXC), the nation’s leading competitive
energy provider, with approximately 6.6 million customers. ComEd
provides service to approximately 3.8 million customers across
northern Illinois, or 70 percent of the state’s population. For
more information visit ComEd.com, and connect with the company on
Facebook, Twitter and YouTube.
ComEd Media Relations(312) 394-3500www.comed.com/news
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