SANTA CLARA, Calif.,
July 17, 2017 /PRNewswire/ -- To
support emerging cognitive technologies such as cognitive
computing, cognitive automation and robotics process automation,
technology companies expect to increase hiring in several
functions, including management, over the next 3 years, according
to a new report by KPMG International, the audit, tax and advisory
services organization.
The report, "Innovation convergence unlocks new
paradigms," provides insights and highlights key findings
about innovation and emerging technologies from two surveys –
KPMG's 2017 Global CEO Outlook and KPMG's Global Technology
Industry Innovation survey. [Report is available at
https://info.kpmg.us/content/dam/info/tech-innovation/disruptive-tech-2017-part2.pdf ]
Over 75 percent of tech CEOs surveyed said they expect to
increase headcount in IT to support the emergence of cognitive
technologies; 64 percent anticipate increases in middle management;
62 percent in customer service; and 60 percent in sales and
production. More than half anticipate increasing headcount in
finance, research, HR, and marketing, with 43 percent expecting to
add to senior management.
"The tech CEOs' commitment to hire across the board shows the
strategic value they see in cognitive technologies, and they are
building the organizational structure their company will require to
execute their strategy," said Tim
Zanni, global and U.S. chair of KPMG's Technology, Media and
Telecommunications practice.
Cognitive is expected to be among the most impactful
technologies for businesses. KPMG's report highlights that the
Internet of Things, robotics and artificial intelligence/cognitive
are the top technologies that will drive business transformation
across all industries over the next 3 years, according to KPMG's
tech innovation survey of technology industry business leaders
globally.
"The convergence of emerging technologies is creating new market
value and displacing existing products and services," said Zanni.
"These technologies are driving profound changes in industries and
business models as well as life, society and the
environment."
Yet even as disruptive technologies develop rapidly, business
leaders in the innovation survey have identified the top three
factors that constrain innovation: platform consolidation, the
ability to demonstrate return on investment and access to
capital.
For business leaders to address platform consolidation, Zanni
emphasized that they must be thorough in their innovation roadmap
and "should assess the major platform companies and the disruption
they are leading across products, industries, and business models."
He underscored that "key considerations include defending against
these platform companies, participating in their ecosystem, or
becoming a platform."
The impact of emerging technologies is driving companies across
industries to consider new ways to address and navigate the
disruption. In the new report, KPMG defines its vision of the
21st century enterprise and how the workforce of the
future, customer engagement, everything as a service, and the
changing nature and value of assets are essential to companies
finding a competitive edge.
"Platform companies are leading this revolution as the platform
business model is one of the enablers of the redefined
21st century enterprise. All organizations should
quickly understand that incremental innovations are not enough.
This revolution requires companies to transform their organization
across all functions and operations," said Zanni.
About the report
Innovation convergence unlocks new
paradigms consists of key findings from the 2017 KPMG Global
CEO survey of more than 1,200 CEOs (92 tech CEOs) across 11 key
industries, conducted between February and April of 2017; and from
the KPMG Global Technology Industry Innovation survey of 841 global
technology industry leaders, representing startups, mid-market
enterprises, large tech companies, and venture capital firms,
conducted in November
2016.
About KPMG International
KPMG is a global network of professional services firms providing
Audit, Tax and Advisory services. We operate in 152 countries and
have 189,000 people working in member firms around the world. The
independent member firms of the KPMG network are affiliated with
KPMG International Cooperative ("KPMG International"), a Swiss
entity. Each KPMG firm is a legally distinct and separate entity
and describes itself as such.
Contact:
Mike Alva
KPMG LLP
(415) 963-5426
malva@kpmg.com
Twitter: @michaelalva
@KPMGUS_News
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SOURCE KPMG