Chetola Resort at Blowing Rock Selects Agilysys Solution Suite to Boost Efficiency and Guest Service
December 01 2015 - 7:45AM
Business Wire
Luxury Resort Chooses Agilysys Systems for
Property Management and Point-of-Sale
Agilysys, Inc. (Nasdaq: AGYS), a leading global provider of
next-generation hospitality software solutions and services, today
announced that Chetola Resort at Blowing Rock, in Blowing Rock, NC,
has selected a comprehensive solution suite ─ including Visual One™
PMS, InfoGenesis® POS and InfoGenesis® Flex ─ to streamline
efficiency and enhance guest service at the luxury mountain
property.
Chetola Resort features a mix of hotel rooms, timeshare units,
and rental and ownership condominiums as well as a restaurant,
sporting club and full-service spa. Faced with a wide range of
hospitality management and guest service requirements, the resort's
executive team conducted an extensive evaluation to identify the
best solutions to optimize the guest lifecycle across the
property.
"We have a very diverse property, and we wanted technology that
could handle it all," said Margaret Holder, general manager of
Chetola Resort. "Visual One and InfoGenesis are the perfect
combination for us. The Visual One PMS, with its modules for club
management, condo accounting and spa management, will help
streamline our entire operation, while InfoGenesis will optimize
food and beverage delivery in a variety of settings across the
property. We especially appreciate the tight integration between
the two systems and look forward to seeing how the technology takes
us to a higher level of efficiency and guest service."
Chetola Resort will use the following Agilysys solutions:
- Visual One PMS ─ a comprehensive
and fully integrated property management system that offers a wide
range of best-in-class features and functionality, including front
office operations, guest history, housekeeping, reservations
management and more. Its user-friendly screens are laid out in a
logical and understandable format, with quick-feature icons and
drag-and-drop capabilities. The system offers optional modules for
accounting, activities, club management, comp accounting, condo
accounting, guest marketing, sales and catering, and spa
management. Other features include a rate and availability
calculator, enhanced guest stay search screens and an online
shopping cart that allows guests to book rooms, spa appointments,
tee times and activities with a single itinerary.
- InfoGenesis POS ─ a
comprehensive point-of-sale system that combines an easy-to-use
terminal and tablet touchscreen application with industry-leading
offline capabilities. Designed for multi-unit and complex
operations, InfoGenesis POS features real-time reporting, support
for packages and prix fixe menus, and multi-language capabilities
that drive service flexibility and increase operational efficiency.
The system easily manages any combination of food, beverage and
retail services and integrates with both other Agilysys
next-generation solutions and a wide variety of third-party
providers.
- InfoGenesis Flex ─ Agilysys'
mobility solution that offers full point-of-sale functionality
delivered on a convenient tablet device. InfoGenesis Flex provides
signature capture, adaptable kitchen and receipt printing for large
service areas, and a feature-rich mobile experience for foodservice
operations. The solution is designed to keep revenue flowing and
guests satisfied in the most demanding high-volume environments,
and its powerful offline capabilities ensure uninterrupted
performance, even when Wi-Fi connectivity is inconsistent. Managers
also have access to all InfoGenesis tools while on the floor, so
they can oversee operations 'on-the-go' and make immediate service
adjustments as demand ebbs and flows.
"With the implementation of our solutions for property
management and point-of-sale, Chetola Resort is making a commitment
to both efficiency and guest service," said Jim Walker, vice
president of sales and marketing at Agilysys. "Visual One, with its
condo accounting module, is the ideal solution for managing
condominium ownership and rentals along with traditional hotel
accommodations. And InfoGenesis POS and InfoGenesis Flex, which are
seamlessly integrated, provide a complete solution for managing
food, beverage and retail operations. These systems, which are
powerful on their own, will work together to help Chetola Resort
streamline operations, improve property performance and create
lasting connections with guests."
Chetola Resort at Blowing Rock, nestled in the Blue Ridge
Mountains of North Carolina, offers a unique mix of first-class
hotel accommodations and luxury condominiums. The 87-acre resort
also features a fine dining restaurant, full-service spa, salon,
sauna, fitness center and state-of-the-art meeting and event space.
It also offers a wide variety of recreational activities, including
guided hikes, yoga, paddle boating, fly fishing and tennis. Chetola
Lodge at Blowing Rock is the recipient of TripAdvisor's
'Certificate of Excellence' in 2014.
About Agilysys
Agilysys is a leading technology company that provides
innovative point-of-sale, property management, inventory and
procurement, workforce management, analytics, document management
and mobile and wireless solutions and services to the hospitality
industry. The company's solutions and services allow property
managers to better connect, interact and transact with their
customers by streamlining operations, improving efficiency,
increasing guest recruitment and wallet share, and enhancing the
guest experience. Agilysys serves four major market sectors:
Gaming, both corporate and tribal; Hotels, Resorts and Cruise;
Foodservice Management; and Restaurants, Universities, Stadia and
Healthcare. A significant portion of the company's consolidated
revenue is derived from contract support, maintenance and
subscription services. Agilysys operates throughout North America,
Europe and Asia, with corporate services located in Alpharetta, GA,
and offices in Singapore, Hong Kong and Malaysia. For more
information, visit www.agilysys.com.
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For AgilysysMediaAgilysys,
Inc.Robert Shecterle,
770-810-6046Robert.Shecterle@agilysys.comorInvestorsJCIRRichard Land / Norberto Aja / Jim
Leahy212-835-8500agys@jcir.com
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