Backed by the power of First Data’s Clover®
platform, Breeze transforms the interaction between the patient and
practice into a digital, mobile, and modern experience
Breeze introduced to digital health innovators
at Health 2.0 annual fall meeting
CareCloud and First Data (NYSE: FDC) have joined forces to help
medical practices engage their patients through a new patient
experience management platform called Breeze. Breeze’s mobile and
web apps allow patients to manage their doctors’ appointments from
their smart device, fill out necessary insurance and medical forms,
and manage payments anywhere, anytime. This strategic alliance
brings together the power and intuitive design of CareCloud’s
healthcare platform with First Data’s commerce-enabling
technology.
This press release features multimedia. View
the full release here:
http://www.businesswire.com/news/home/20171003005390/en/
The Breeze platform runs natively on
First Data's Clover® Mini and Clover® Station, iOS or Android
devices, and any computer. (Photo: Business Wire)
“People want to have the same kind of technology in the doctor’s
office that they are using to manage everything else in their
lives, whether it’s using an app to book a dinner reservation,
check in for a flight from their phone, or manage their finances,”
said Ken Comée, CEO of CareCloud. “Physicians want to give their
patients this kind of automated, digital experience but have been
challenged with software that’s payer-centric, not patient-centric.
Breeze flips medical practice technology on its head and orients
all practice workflows around the patient experience — setting a
new standard for visiting the doctor.”
“CareCloud has spent years honing its technological capabilities
to serve the healthcare industry, and we are delighted to partner
with them on this game-changing product for physicians’ offices
across the country,” said Chris Foskett, Executive Vice President,
Corporate and Business Development, First Data. “We are bringing to
market a comprehensive healthcare solution with full payments
integration, a unique product offering that has major implications
for how people engage with their healthcare providers.”
Simple Patient Experience
Breeze applies consumer-centric innovations to healthcare,
fundamentally transforming the interaction between a practice and
its patients. The platform runs natively on First Data’s Clover®
Mini and Clover® Station, iOS or Android devices, and any computer.
Patients can access Breeze on any of these devices to check in,
avoid wait times at the reception desk, and schedule their next
appointment.
For payment, patients can view and manage existing balances on
the go, using their payment method of choice, including credit,
debit, mobile wallets, HSA, cash, or check. Patients also have the
ability to set up partial payments or payment plans so they can pay
when and how they want.
Streamlined Practice Management
In addition, by digitizing the waiting room, Breeze helps
physician practices of all sizes increase productivity, revenue,
and patient satisfaction while reducing administrative costs.
“From the moment that the patient walks in, they are happier,
and my staff no longer has to spend time dealing with packets of
registration papers. Our front office can now focus on patient care
and delivering the excellent level of service that they deserve,”
says Barbara Arbide, a practice manager who is using Breeze in her
allergy practice in Coral Gables, FL.
Practices using Breeze have access to more than 300 curated
business applications — which simplify everything from inventory
management to time tracking — through the Clover® App Market. The
flexibility of the platform enables CareCloud to continuously add
new functionalities based on physician and patient needs.
Additionally, the sleek look and feel of First Data’s Clover
devices will modernize any medical practice.
CareCloud and First Data developed Breeze to meet changing
consumer expectations in healthcare. According to the 1,100
patients who responded to CareCloud’s 2017 Patient Experience Index
(PXI) survey, the experience outside the exam room has a
significant impact on a practice’s ability to attract and keep
patients.
- Limited payment options pose a risk
to providers — 34 percent of patients said they would switch
doctors in order to be able to pay their bills online, and 30
percent said they would switch if they could set up payment
plans.
- Practices need help managing payment
obligations — only 19 percent of patients with outstanding
balances were asked to pay during their visit, and an incredible 33
percent were never asked to pay.
- Patients want mobile appointment
scheduling — 21 percent of patients said they would consider
switching doctors if they could request appointments online
anytime, anywhere. This number almost doubles for Millennials, 41
percent of whom would consider switching for that ability.
- Reducing wait times boosts patient
loyalty — 31 percent of patients said they would consider going
to another practice for shorter wait times.
Available today, Breeze is the first CareCloud product to be
developed in association with First Data, a global leader in
commerce-enabling technology, and a strategic investor in
CareCloud. Breeze will initially be marketed by CareCloud and a
pilot group of channel partners. It will then be deployed to other
First Data partners for commercialization, becoming available to
the thousands of medical practices that use First Data’s Clover
payments technology directly or through First Data’s channel
partners and those looking to adopt Breeze in their practices.
For more information or to experience Breeze through the eyes of
a consumer with a 360-degree virtual reality tour, visit
carecloud.com/breeze.
About CareCloud
CareCloud is the leading provider of cloud-based revenue cycle
management (RCM), practice management (PM), electronic health
record (EHR), and patient experience management (PXM) solutions for
high-growth medical groups. CareCloud helps clients increase
financial and operational performance, streamline clinical
workflows, and improve patient care nationwide. The company
currently manages more than $4 billion in annualized accounts
receivable on its integrated clinical and financial platform. To
learn more about CareCloud: www.carecloud.com.
About First Data
First Data Corporation (NYSE: FDC) is a global leader in
commerce-enabling technology, serving approximately six million
business locations and 4,000 financial institutions in more than
100 countries around the world. The company’s 24,000
owner-associates are dedicated to helping companies, from start-ups
to the world’s largest corporations, conduct commerce every day by
securing and processing more than 2,800 transactions per second and
$2.2 trillion per year.
View source
version on businesswire.com: http://www.businesswire.com/news/home/20171003005390/en/
Media Contacts:Liidia
Liuksila212-515-0174Liidia.Liuksila@FirstData.comorLynn
Shepherd610-613-7263lshepherd@carecloud.com
First Data (NYSE:FDC)
Historical Stock Chart
From Mar 2024 to Apr 2024
First Data (NYSE:FDC)
Historical Stock Chart
From Apr 2023 to Apr 2024