19 December 2016
BBC extends
partnership with Capita for an additional two years
The BBC has agreed to extend its existing TV licence collections
partnership with Capita for a further two years. This extends the
current eight-year contract to June
2022.
Over the remaining term of the contract, both parties will
continue to work closely together to further improve revenue
collection rates, reduce evasion and decrease the cost of
collection for the BBC. Capita will introduce further enhancement
to its insight and analytical capability, and introduce new
technologies to enhance the service experience for the Licence Fee
payer.
Andy Parker, Chief Executive of
Capita plc, said: “This contract extension reflects the success of
the partnership, which has run since Capita first took over the
administration of TV Licensing in 2002, signing a further contract
in 2011. Capita now collects £3.7bn in licence fees on behalf of
the BBC. We have made efficiencies over the contract and collection
costs are now less than 3p in every pound. We look forward to
continuing to work with the BBC over the next five years.”
ENDS
For further information:
Capita plc
Tel: 020 7799 1525
Andy Parker, Chief Executive
Officer
Shona Nichols, Executive Director,
Communications
Andrew Ripper, Head of Investor
Relations
Media enquiries
David Hendy
Tel: 020 7654 2399
David.Hendy@capita.co.uk
Note to editors
Capita is a leading UK provider of technology-enabled
customer and business process services and integrated professional
support services. With 75,000 people at over 500 sites, including
94 business centres across the UK, Europe, India
and South Africa, Capita uses its
expertise, infrastructure and scale benefits to transform its
clients' services, driving down costs and adding value. Capita is
quoted on the London Stock Exchange (CPI.L), and is a constituent
of the FTSE 100 with 2015 revenue of £4.7 billion. Further
information on Capita can be found at: www.capita.com.