Bulgaria's Mtel Deploys Amdocs Master Enterprise Catalog, Reduces Time to Market for New Offers by More Than 80 Percent
March 10 2015 - 6:00AM
Amdocs (Nasdaq:DOX), the leading provider of customer experience
solutions, today announced that Mtel, the largest mobile service
provider in Bulgaria and part of the Telekom Austria Group, has
deployed the Amdocs Master Enterprise Catalog enabling Mtel to
reduce the operational IT complexity typically associated with
service provider product rollouts and reduce time to market for new
offers by more than 80 percent.
The new Amdocs catalog has helped Mtel cut down the number of
processes required for introducing a new product, including testing
processes. These are now handled by the catalog's unique,
fast-track testing environment which only performs testing on
incremental product changes (e.g. progression testing), thus
eliminating the need to upload the entire catalog database with
each product change. In addition Mtel was also able to ease search
and filtering of product information and increase free catalog
space by 95 percent, providing synchronization efficiencies and
cost of ownership advantages.
"Reducing time to market for new offers was a critical business
imperative for us to better serve our customers," said Horst Pertl,
chief technology officer at Mtel. "With the Amdocs Master
Enterprise Catalog, we can push out even complex offers, with
predefined tariff plans and discounts, in less than three days from
idea to production, and continue to excite our customers in an
industry where innovation is happening at a pace like never
before."
"Increasingly aggressive time to market business targets have
significant IT operation and cost implications, a key challenge for
service providers today," said Rebecca Prudhomme, vice president
for product and solutions marketing at Amdocs. "Serving as a
centralized repository that consolidates and manages all products,
services and their related information residing in the various
business and operational support systems, whether Amdocs',
home-grown or third-party, the Amdocs Master Enterprise Catalog
enables service providers to cost-efficiently address this
challenge and accelerate business value."
The successful deployment of the Amdocs Master Enterprise
Catalog at Mtel builds on several years of strong collaboration
between the two companies. In 2014, Mtel and Amdocs were the joint
winners of the "Best Going the Extra Mile" category in the global
Outsourcing Excellence Awards for their collaboration on a managed
services engagement in which Amdocs is supporting Mtel's data
center, disaster recovery and business support systems operations
across mobile, broadband and IPTV lines of business.
Supporting Resources
- Learn more about the Amdocs Master Enterprise Catalog and read
the case study about its deployment at Mtel here
- Read more on Amdocs' customer experience solutions
- Keep up with Amdocs news by visiting the company's website
- Subscribe to Amdocs' RSS Feed and follow us on Twitter,
Facebook, Google+, LinkedIn and YouTube
About Amdocs
For more than 30 years, Amdocs has ensured service providers'
success and embraced their biggest challenges. To win in the
connected world, service providers rely on Amdocs to simplify the
customer experience, harness the data explosion, stay ahead with
new services and improve operational efficiency. The global company
uniquely combines a market-leading BSS, OSS and network control and
optimization product portfolio with value-driven professional
services and managed services operations. With revenue of
$3.6 billion in fiscal 2014, Amdocs and its more than 22,000
employees serve customers in over 80 countries.
Amdocs: Embrace Challenge, Experience Success.
For more information, visit Amdocs at www.amdocs.com
Amdocs' Forward-Looking Statement
This press release includes information that constitutes
forward-looking statements made pursuant to the safe harbor
provision of the Private Securities Litigation Reform Act of 1995,
including statements about Amdocs' growth and business results in
future quarters. Although we believe the expectations reflected in
such forward-looking statements are based upon reasonable
assumptions, we can give no assurance that our expectations will be
obtained or that any deviations will not be material. Such
statements involve risks and uncertainties that may cause future
results to differ from those anticipated. These risks include, but
are not limited to, the effects of general economic conditions,
Amdocs' ability to grow in the business markets that it serves,
Amdocs' ability to successfully integrate acquired businesses,
adverse effects of market competition, rapid technological shifts
that may render the Company's products and services obsolete,
potential loss of a major customer, our ability to develop
long-term relationships with our customers, and risks associated
with operating businesses in the international market. Amdocs may
elect to update these forward-looking statements at some point in
the future; however, the Company specifically disclaims any
obligation to do so. These and other risks are discussed at greater
length in the Company's filings with the Securities and Exchange
Commission, including in our Annual Report on Form 20-F for the
fiscal year ended September 30, 2014 filed on December 8, 2014 and
our quarterly 6-K form furnished on February 9, 2015.
CONTACT: Media Contact:
Sara Preto
Fusion PR for Amdocs
Tel: +1-212-651-4214
E-Mail: sara.preto@fusionpr.com
Amdocs (NASDAQ:DOX)
Historical Stock Chart
From Mar 2024 to Apr 2024
Amdocs (NASDAQ:DOX)
Historical Stock Chart
From Apr 2023 to Apr 2024