BT Group selects Brite:Bill as its billing communications platform
September 13 2017 - 6:00AM
Brite:Bill, an Amdocs company (NASDAQ:DOX), today announced it has
been selected by BT Group as its billing communications platform
provider. BT Group chose Brite:Bill's technology and services to
transform customer invoices into personalized, interactive
communications delivered in the channel of the customer's choice.
Billing communications will be customized with an engaging design
and an opportunity to promote appropriate new services or notify
customers if a promotional contract period is coming to an end.
With Brite:Bill, BT Group will deliver clear, easy-to-understand
billing communications, that are personalized for each customer
situation, giving greater account clarity.
A photo accompanying this announcement is available
at
http://www.globenewswire.com/NewsRoom/AttachmentNg/13cc2f54-6395-416b-a572-d3f7a2a5a22d
The drivers for BT Group to improve billing
communications include benefits such as a boost in retention and
loyalty and a significantly improved customer experience.
Under the new deal, BT Group will, in stages, roll-out all billing
communications over the Brite:Bill platform, across all customer
channels (print, mobile and online).
Alan Coleman, Head of Brite:Bill said: “We’re
delighted that Brite:Bill has been chosen by BT Group to transform
its billing communications. BT has committed to providing
industry leading standards in customer communications and
Brite:Bill looks forward to ensuring all of BT Group customers
benefit from new standards in bill presentment which serve to
enhance one-to-one customer relationships.”
Brite:Bill’s vision is to develop solutions that
look beyond revenue collection and towards building and
strengthening the most valuable carrier asset – their established
and often long held customer relationships. BT Group's deployment
of Brite:Bill technology and design expertise will be informed by
our experience with other tier one global carriers such as Comcast,
AT&T, Sprint and Rogers.
About Brite:Bill
Brite:Bill, An Amdocs company, transforms the
way service providers present and manage billing communications.
Cold notifications and demands for payment are transformed into
customer centric and engaging communications. With the Brite:Bill
platform, service providers can improve customer interactions by
pre-empting questions, tackling issues and highlighting appropriate
and new services through personalized, targeted messages and
persuasive content. Business customers get the insights they need
through tailored analytics and customizable dashboards to easily
understand costs and service usage through beautifully rendered,
easily understood graphs, tables and alerts. Improved billing
means less costly bill-related helpline calls, less customer churn
and boosts long-term loyalty. Brite:Bill is headquartered in
Dublin, Ireland and has offices in London, Madrid, Toronto &
Philadelphia.
About Amdocs
Amdocs is a leading software and services
provider to the world’s most successful communications and media
companies. As our customers reinvent themselves, we enable their
digital and network transformation through innovative solutions,
delivery expertise and intelligent operations. Amdocs and its
25,000 employees serve customers in over 85 countries. Listed on
the NASDAQ Global Select Market, Amdocs had revenue of $3.7 billion
in fiscal 2016. For more information, visit Amdocs at
www.amdocs.com.
Amdocs’ Forward-Looking Statement
This press release includes information that
constitutes forward-looking statements made pursuant to the safe
harbor provision of the Private Securities Litigation Reform Act of
1995, including statements about Amdocs’ growth and business
results in future quarters. Although we believe the expectations
reflected in such forward-looking statements are based upon
reasonable assumptions, we can give no assurance that our
expectations will be obtained or that any deviations will not be
material. Such statements involve risks and uncertainties that may
cause future results to differ from those anticipated. These risks
include, but are not limited to, the effects of general economic
conditions, Amdocs’ ability to grow in the business markets that it
serves, Amdocs’ ability to successfully integrate acquired
businesses, adverse effects of market competition, rapid
technological shifts that may render the Company's products and
services obsolete, potential loss of a major customer, our ability
to develop long-term relationships with our customers, and risks
associated with operating businesses in the international market.
Amdocs may elect to update these forward-looking statements at some
point in the future; however, the Company specifically disclaims
any obligation to do so. These and other risks are discussed at
greater length in the Company's filings with the Securities and
Exchange Commission, including in our Annual Report on Form 20-F
for the fiscal year ended September 30, 2016 filed on December 12,
2016 and our quarterly 6-K form furnished on February 13, May
22 and August 14, 2017.
For more information:Orla Power, Marketing &
PR, Brite:BillPh: +353 858619953Email: orla.power@britebill.com
www.britebill.com
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