Avnet Technology Solutions Launches uRenew in the U.S. and Canada
March 31 2015 - 11:00AM
Business Wire
New portal helps partners capture and maximize
service contract renewals across their entire hardware and software
portfolios
Avnet Technology Solutions, the global IT solutions distribution
leader and an operating group of Avnet, Inc. (NYSE: AVT), today
introduced Avnet uRenew™, an innovative resource for U.S. and
Canadian solution provider and supplier partners that simplifies
the renewal process for service contracts. This collaborative
portal provides Avnet’s partners with a single, consolidated view
into the status of their current service contracts related to
customers’ hardware and software purchases. The portal is uniquely
designed to give partners visibility into the renewal opportunities
across the multiple technology manufacturers they support.
“Services are typically the most profitable component within any
solution, and even the slightest increase in services sales can
have a dramatic impact on our partners’ businesses,” said Larry
Fulop, vice president and general manager, supplier services, Avnet
Technology Solutions, Americas. “We created uRenew to maximize
partners’ profitability and streamline the service renewal
management process for customer environments with hardware and
software solutions from multiple manufacturers. Avnet uRenew helps
partners align their services renewal strategies to the way their
customers are purchasing technology today, empowering them to
increase sales with less effort.”
With Avnet uRenew, partners will gain the visibility needed to
capture annuity revenue streams. It provides them with a
centralized view of their service contracts across multiple brands,
cross-brand hardware data regardless of whether services were part
of the contract, and software contracts that require renewal. Avnet
uRenew gives partners access to valuable data analytics related
to:
- Renewal Tracking: Features a
centralized database for partners’ service contracts across
multiple technology manufacturers to help identify sales
opportunities
- Opportunity Management: Allows
for forecasting and transaction status updates
- Sales Transformation: Provides
insight to identify upsell and cross sell opportunities, as well as
create initial budgeting and pricing information
- Collaborative Portal: Creates a
single view of service renewals across the partner’s entire channel
ecosystem, including with Avnet and suppliers
Avnet has been piloting Avnet uRenew with select partners for
the past 60 days, offering them initial insight into their Cisco,
HP, IBM and Oracle service contracts. During this time, the
partners found that Avnet uRenew helps them improve customer
satisfaction, provides intelligence into reasons why renewal
opportunities were not captured, creates opportunities for further
discussion on customers’ upcoming technical needs, and creates
opportunities to sell advanced services offerings from Avnet and
suppliers.
“Before Avnet uRenew, my team and I would spend an inordinate
amount of time conducting renewal research across multiple
databases – five for one particular manufacturer – just to make
sure nothing was missed,” said Angie Welch, maintenance renewal
manager, CMA Technology Solutions, an Avnet partner. “Avnet uRenew
has the potential to completely transform this process by giving us
complete and accurate data, in one location, with real-time
access. We anticipate a significant increase in our
productivity once we no longer have to conduct research across
multiple data sources for each vendor.”
Avnet uRenew was designed by Avnet’s award-winning IT team and
is one of the many innovations the company has deployed to give its
partners a competitive edge. For example, it recently introduced
Maintenance ServicesNow™ by Avnet in the U.S., which is a
customized service offered to partners to proactively engage with
Avnet’s team to manage selling or renewal maintenance services on
their behalf.
To learn more about the innovative Avnet uRenew portal and how
to access it, please visit the Avnet uRenew website or contact your
Avnet account representative.
Click to tweet: Avnet has announced the launch of the uRenew
resource, designed to simplify the services renewal process for
partners http://avnet.me/69527.
Follow Avnet Technology Solutions on Twitter: @AvnetAdvantage
and @AvnetTSChannels.
Connect with Avnet Technology Solutions on LinkedIn: Avnet
Technology Solutions.
All brands and trade names are trademarks or registered
trademarks, and are the properties of their respective owners.
Avnet disclaims any proprietary interest in marks other than its
own.
About Avnet Technology Solutions
As a global IT solutions distributor, Avnet Technology Solutions
transforms technology into business solutions for customers around
the world. It collaborates with customers and suppliers to
create and deliver services, software and hardware solutions that
address the changing needs of end-user customers. The group serves
customers and suppliers in North America, Latin America and
Caribbean, Asia Pacific, and Europe, Middle East and Africa. It
generated US $11.0 billion in annual revenue for fiscal year 2014.
Avnet Technology Solutions is an operating group of Avnet, Inc. For
more information, visit http://www.ats.avnet.com.
About Avnet, Inc.
Avnet, Inc. (NYSE: AVT), a Fortune 500 company, is one of the
largest distributors of electronic components, computer
products and embedded technology serving customers globally. Avnet
accelerates its partners' success by connecting the world's leading
technology suppliers with a broad base of customers by providing
cost-effective, value-added services and solutions. For the fiscal
year ended June 28, 2014, Avnet generated revenue of $27.5 billion.
For more information, visit www.avnet.com.
Brodeur Partners, for Avnet Technology SolutionsMarcia Chapman,
480-308-0284mchapman@brodeur.com
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