Avis is the Readers’ Choice for “Most Admired” Car Rental Company
October 07 2015 - 3:00PM
Avis Car Rental has been named the “2015 Most Admired Car Rental
Company” in the United States by readers of The Beat, the BTN
Group’s daily travel business e-newsletter, which covers news about
business travel distribution and technology. The Beat has more than
10,000 subscribers consisting of senior-level travel executives in
travel management companies, airlines, hotels, technology
companies, expense and payment companies as well as corporate
travel buyers, consultants and industry analysts.
The annual Beat Readers’ Choice Awards were based on a poll
conducted this summer that asked readers to choose the company in
each of six supplier segments (airline, hotel, car rental, travel
management company, technology provider and payment system) that
they “most admire for its policies, management style and service
for business clients.”
“Avis Car Rental is committed to ‘putting the customer first’
and that includes providing superior products to enhance the
business traveler’s rental experience and delivering premium
service to each of them on a daily basis,” said Beth Kinerk, senior
vice president of sales, Avis Budget Group. “We’re thrilled that
readers of The Beat have selected Avis. It is a testament to the
hard work of Avis employees around the world.”
Avis strives to continually measure and enhance all aspects of
the customer experience, including reservations, face-to-face
customer interactions, written communications, billing, claims and
customer service calls. The Company utilizes numerous feedback
systems, including online customer surveys, to enhance the customer
rental experience. Customer surveys are aggregated and delivered to
field location managers in real-time to enable immediate response
to customer suggestions. This customer feedback led the Company to
become the first in the industry to offer a 100 percent smoke-free
fleet in North America.
The Beat and The BTN Group are part of Northstar Travel Media,
LLC.
About AvisAvis Car Rental operates
one of the world’s best-known car rental brands with approximately
5,200 locations in more than 165 countries. Avis has a long
history of innovation in the car rental industry and is one of the
world's top brands for customer loyalty. Avis is owned by Avis
Budget Group, Inc. (NASDAQ:CAR), which operates and licenses the
brand throughout the world. For more information, visit
www.avis.com.
Contact:
Alice Pereira
973.496.3916
PR@avisbudget.com
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