Arrow Electronics Introduces Turnkey Managed Services for IoT
September 13 2017 - 11:02AM
Business Wire
Global Tech-Solutions Provider Makes
Smart-Device Management Easy and Affordable
Arrow Electronics, Inc. (NYSE: ARW) is now offering
professional-support services to help businesses efficiently and
cost effectively monitor and support their smart, connected
devices.
Arrow is leveraging its unparalleled global tech-support
footprint and “sensor-to-sunset” capabilities to provide turnkey,
service-level agreement-driven managed services for back-end
functions that can be efficiently outsourced, including:
- Service desk
- Remote device and system
monitoring
- On-site field services
- Logistics and supply-chain support
- Warranty management
- End-user training
Arrow’s newly launched Managed Services offering leverages the
global technology-solutions provider’s 24x7x365 support-service
infrastructure, internet of things (IoT) expertise, dedicated U.S.-
and EMEA-based workforce, managed cloud applications and multiple
layers of redundancy in routing and monitoring.
“Arrow helps businesses efficiently and cost effectively manage,
monitor, analyze and monetize their secure, connected devices,”
said Mike Bevilacqua, president of Arrow’s systems integration
business. “Arrow is building out support services that add
value throughout the entire lifecycle of a device, and provide our
customers with a reliable, turnkey IT service-management
solution.”
“HerdX is affecting a major paradigm shift in the agriculture
industry, and Arrow’s multi-faceted support is helping us do that
on a global scale faster than we ever thought possible,” said
Ron Hicks, CEO of HerdX, an agricultural
technology company collaborating with Arrow. “With support from
product development, to manufacturing, to diplomacy, to IoT, to
introducing us to prospects, Arrow has risen to the occasion to
meet every need we’ve experienced as an early stage, innovative
company, allowing us to focus on our vision to clean up the world’s
food supply.”
Arrow’s Managed Services are offered through Arrow’s
comprehensive IT Service Management platform Arrow Insight that
helps companies evolve their full-service stack into a modern,
digital experience and drive productivity improvements. These
services support multiple solutions and technologies from a variety
of providers.
Arrow unveiled the new offering at Mobile World Congress
Americas where it is showcasing its “sensor-to-sunset” IoT
offerings. Arrow serves as an IoT solutions aggregator, helping
customers who are creating connected and intelligent solutions
accelerate their time to market. Visit the Arrow booth at Mobile
World Congress Americas in the South Hall (stands S.2248 and
S.2521MR), and follow Arrow live from the Mobile World Congress
Americas on Twitter @ArrowGlobal, and Instagram @EventsAtArrow.
The GSMA Mobile World Congress is a combination of the world's
largest exhibition for the mobile industry and a conference
featuring prominent executives representing mobile operators,
device manufacturers, technology providers, vendors and content
owners from across the world. Learn more: www.mwcamericas.com.
About Arrow Electronics
Arrow Electronics is a global provider of products, services and
solutions to industrial and commercial users of electronic
components and enterprise computing solutions. Arrow serves as a
supply channel partner for more than 125,000 original equipment
manufacturers, contract manufacturers and commercial customers
through a global network of more than 465 locations serving over 90
countries. Learn more at www.fiveyearsout.com.
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Arrow ElectronicsMeghan Macdonald, +1 303-882-8610 or +1
202-577-5661mmacdonald@arrow.com
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