Arrow Electronics Helps MSPs Accelerate, Optimize End-User Cloud Deployments with New BitTitan MSPComplete® Offering
June 13 2017 - 09:35AM
Business Wire
BitTitan managed services automation
platform now available through the ArrowSphere cloud
marketplace
Arrow Electronics, Inc. (NYSE: ARW) is providing its global IT
channel ecosystem with access to BitTitan MSPComplete®, a managed
services automation platform that helps solution providers
automate, enhance and more efficiently manage end-user cloud
deployments, propelling organizations toward greater productivity,
scalability, compliance and consistency.
IT service providers (ITSPs), managed services providers (MSPs),
value-added resellers (VARs), system integrators (SIs) and other
solution providers in the Arrow technology ecosystem can now access
the MSPComplete platform through ArrowSphere, Arrow’s cloud
marketplace and enablement platform.
The MSPComplete Service Library features more than 100 migration
and turnkey managed services around Microsoft Office 365 Suite,
Microsoft FastTrack, Azure, EMS, Dropbox Business, Amazon, Box and
Google G Suite, with new services added and updated weekly. In
addition, MSPs and other providers can use the platform to create
custom services and IP by adding tasks to an existing service, or
by building an entirely new service.
“The BitTitan MSPComplete platform on ArrowSphere will help our
MSPs accelerate and optimize their managed services business and
simplify the process of transitioning end-customers to the cloud,”
said Steve Robinson, vice president of Arrow’s global cloud
business. “Arrow looks forward to collaborating with BitTitan to
help solution providers take their managed services to the next
level.”
MSPComplete has a state-of-the-art user interface designed for
seamless navigation, providing MSPs with unparalleled visibility
and insight into their business—all from one, central dashboard.
The easy-to-use platform helps MSPs and other solution providers
automate and standardize workflows, centrally manage internal
employees and external customers, and formalize better processes
for delivering projects, services and an exceptional end-customer
experience.
“In this competitive and complex cloud environment, more ITSPs
than ever are turning to MSPComplete to increase recurring revenue,
reduce service delivery costs, and operationalize employee
knowledge,” said Lon Clark, alliances manager at BitTitan. “By
collaborating with Arrow, a global cloud distributor, BitTitan can
now reach even more ITSPs looking to transform their organizations
through business process automation.”
MSPs working with Arrow can utilize the BitTitan MSPComplete
platform to immediately generate recurring revenue through a vast
library of turnkey project and managed services runbooks. In
addition, MSPComplete can help MSPs realize significant potential
cost-savings by:
- Intelligently assigning the right task
to the right resource based on skill-level and pay
- Capturing unique business processes to
create and protect their IP
- Tracking service-delivery times down to
the second for accurate billing and cost management
- Monitoring task queues for
service-level agreement compliance
To learn more about accessing the BitTitan MSPComplete platform
available now, please email microsoftcloud@arrow.com, call (877)
558-6677 or visit arrowcloud.com.
About Arrow Electronics
Arrow Electronics is a global provider of products, services and
solutions to industrial and commercial users of electronic
components and enterprise computing solutions. Arrow serves as a
supply channel partner for more than 125,000 original equipment
manufacturers, contract manufacturers and commercial customers
through a global network of more than 465 locations serving over 90
countries. Learn more at fiveyearsout.com.
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Arrow ElectronicsMeghan Macdonald,
303-824-4589mmacdonald@arrow.com
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