Amdocs Introduces Amdocs Optima, Expanding its Value Proposition to Midsized Communication Businesses and Digital Enterprises...
September 07 2016 - 6:00AM
At CTIA Super Mobility 2016, Amdocs (NASDAQ:DOX), the leading
provider of customer experience solutions, today announced Amdocs
Optima, a new digital customer management and commerce platform.
Designed for midsized communication businesses and digital
enterprises of all sizes to monetize any product or service, Amdocs
Optima supports the entire business lifecycle, from order to cash,
and can be deployed on premise or in the cloud.
Amdocs also separately announced today that Seaborn Networks, a
developer and operator of submarine fiber optic cable systems
connecting Brazil and the U.S., will deploy Amdocs Optima to be
able to introduce innovative pricing models and manage
relationships with its customers from initial engagement to cash,
under a seven-year managed services contract.
Amdocs Optima allows service providers to quickly enter a new
vertical, line of business or geography, offering sophisticated
revenue management capabilities to support pre- and post-paid
customers and any B2B model, across all channels. The new platform
consolidates and expands on Amdocs’ offerings for midsized
communication businesses, mobile virtual network operators (MVNOs)
and digital enterprises, including acquired products, and
introduces a unifying business integration layer and a
sophisticated user interface with a common, cloud-based
architecture.
For digital enterprises, such as companies offering digital
subscription, finance, transportation and utility services, and
which use subscription-based business models, Amdocs Optima offers
support for multi-hierarchy, multi-regional and multi-vertical
operations with flexible engagement models, including software as a
service (SaaS) pricing options. Utilizing JBoss technology and
pre-defined REST application interfaces (APIs), Amdocs Optima
enables cloud-to-cloud connectivity and can be easily integrated
with third party enterprise and customer management applications,
as well as into social channels. Also delivering intuitive
self-service for end customers, Amdocs Optima allows digital
enterprises to offer better-targeted services and quickly resolve
customer issues and inquiries and on the customer’s preferred
channels.
“Non-traditional and Tier 3 service providers addressing the
demands of the current, dynamic market require the ready-to-deploy
services and solutions that Amdocs Optima intends to deliver,” said
Jeremiah Caron, senior vice president – Analysis at Current
Analysis. “Speed is imperative for competitive differentiation and
investor confidence, so it is essential that service providers
attempting to enter new markets or address new opportunities
monetize their investments with as little friction—and as little
expense—as possible. Experienced and proven solution providers such
as Amdocs are naturally well-positioned to support these new
initiatives.”
“With Amdocs Optima we are bringing 30+ years of knowhow in
telecom billing to the cross-vertical enterprise space,” said
Patrick McGrory, president for Amdocs’ emerging offerings. “No
other vendor in the subscription customer experience space has our
expertise in high-volume, complex, transactional, mission-critical
environments that must operate with utmost security standards. With
companies like Uber and Airbnb disrupting economies, subscription
billing is growing, both in transaction volumes as well as in the
complexity of the use cases. Amdocs Optima takes subscription
billing to the next level to allow these companies to scale their
operations and expand internationally.”
Supporting Resources
- Learn more about Amdocs Optima
- Amdocs news by visiting the company’s website
- Subscribe to Amdocs’ RSS Feed and follow us on Twitter,
Facebook, Google+, LinkedIn and YouTube
About Amdocs
Amdocs is the market leader in customer experience software
solutions for the world’s largest communications, entertainment and
media service providers. For more than 30 years, Amdocs
solutions, which include BSS, OSS, network control, optimization
and network functions virtualization, coupled with professional and
managed services, have accelerated business value for its customers
by simplifying business complexity, reducing costs and delivering a
world-class customer experience.
The Amdocs portfolio enables service providers to capture the
world of digital immediacy by operating across digital dimensions
to engage customers with personalized, omni-channel experiences;
creating a diversified business to capture new revenue streams;
becoming data empowered to make business and operational decisions
based on insight-based and predictive analytics; and achieving
service agility to accelerate the fast rollout of new technologies
and hybrid network services.
Amdocs and its more than 24,000 employees serve customers in
over 90 countries. Listed on the NASDAQ Global Select Market,
Amdocs had revenue of $3.6 billion in fiscal 2015.
Amdocs: Embrace Challenge, Experience Success.
For more information, visit Amdocs at www.amdocs.com.
Amdocs’ Forward-Looking Statement
This press release includes information that constitutes
forward-looking statements made pursuant to the safe harbor
provision of the Private Securities Litigation Reform Act of 1995,
including statements about Amdocs’ growth and business results in
future quarters. Although we believe the expectations reflected in
such forward-looking statements are based upon reasonable
assumptions, we can give no assurance that our expectations will be
obtained or that any deviations will not be material. Such
statements involve risks and uncertainties that may cause future
results to differ from those anticipated. These risks include, but
are not limited to, the effects of general economic conditions,
Amdocs’ ability to grow in the business markets that it serves,
Amdocs’ ability to successfully integrate acquired businesses,
adverse effects of market competition, rapid technological shifts
that may render the Company's products and services obsolete,
potential loss of a major customer, our ability to develop
long-term relationships with our customers, and risks associated
with operating businesses in the international market. Amdocs may
elect to update these forward-looking statements at some point in
the future; however, the Company specifically disclaims any
obligation to do so. These and other risks are discussed at greater
length in the Company's filings with the Securities and Exchange
Commission, including in our Annual Report on Form 20-F for the
fiscal year ended September 30, 2015 filed on December 10, 2015 and
our quarterly 6-K forms furnished on February 16, May 17 and August
8, 2016.
Media Contact:
Austin Weedfall
Hotwire PR for Amdocs
Tel: +1 646-790-4737
E-Mail: austin.weedfall@hotwirepr.com
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