NORTHBROOK, Ill., Nov. 14, 2017 /PRNewswire/ -- Allstate
Roadside Services®, a leader and innovator in roadside assistance
for more than 50 years, announces today it is working with Waze, a
real-time, crowdsourced navigation app, to provide roadside
assistance to Waze users via Allstate's Good Hands Rescue®
service.
Many motorists use Waze to get around town or bypass traffic
congestion. They even use the app to report breakdowns or cars
stopped on the side of the road. Seeing the need, Waze and Allstate
Roadside Services are coming together to provide Waze users a
connected, digital experience that makes requesting roadside help
simple and easy. With just a few taps within the Waze app, users
can digitally access roadside assistance from Allstate through its
Good Hands Rescue® service. Once a rescue is requested, drivers can
track the location of the tow or service provider from their smart
phone and share this information with family and friends.
"Working with Waze and being the exclusive roadside provider for
its community of drivers aligns perfectly with our innovation and
technological advances in the roadside assistance and rescue
space," said Pam Dufour, president
of Allstate Roadside Services. "We're able to offer a fully digital
product, supported by a crowdsourced group of service providers
that is unique in the industry. It's a perfect complement to Waze's
historical commitment to safety."
In 2017, Waze received more than 5.3 million monthly reports of
cars stopped on the road and on the shoulder throughout
the United States. To better serve
these drivers in need, Waze now enables users to make emergency
calls and be connected with police, ambulances, or the fire
department — without ever having to leave the app. Additionally,
with the new Waze and Allstate relationship, any Waze user – or
Wazer, as they are fondly called – can be connected 24/7 with
roadside services. Wazers don't have to be an Allstate customer or
member of a roadside program to use the Good Hands Rescue® service.
They simply pay-per-use without any membership fees or policy.
Services available include towing, tire change, lockout, jump
starting a vehicle battery, and more.
"Waze is a community-driven app that does more than help
everyone beat traffic — it also leverages the power of crowdsourced
data to support drivers in times of need and distress," said
Melissa King, Waze senior account
executive. "It is our goal to get everyone to their destination
safely, and we've made our existing Roadside Help offerings even
more comprehensive by offering all Wazers professional roadside
assistance through our exclusive relationship with Allstate's Good
Hands Rescue® service."
About Allstate Roadside Services®
Allstate has been
providing rescue and roadside assistance for more than 50 years. On
average, Allstate Roadside Services rescues about four million
motorists, including about two million Allstate customers
annually.
About Waze
Waze is the social navigation pioneer,
leveraging mobile technology and a passionate global community to
redefine expectations of today's maps. Waze is home to the world's
largest network of drivers who work together daily to outsmart
traffic and save time and money. The app consistently recommends
the fastest routes based on real-time driving and data from
millions of users. From traffic reroutes to low gas price alerts
and relevant offers from favorite brands, Waze is one of the most
comprehensive driving companions in the marketplace. To download
the free Waze app for iOS or Android, visit
http://www.waze.com/get. For more information on Waze privacy
policy, visit https://www.waze.com/legal/privacy.
About Allstate
The Allstate Corporation (NYSE: ALL) is
the nation's largest publicly held personal lines insurer,
protecting approximately 16 million households from life's
uncertainties through auto, home, life and other insurance offered
through its Allstate, Esurance, Encompass and Answer Financial
brand names. Allstate is widely known through the slogan "You're In
Good Hands With Allstate®." Allstate agencies are in
virtually every local community in America.
View original content with
multimedia:http://www.prnewswire.com/news-releases/allstate-roadside-services-hits-the-road-with-waze-to-provide-roadside-help-for-drivers-needing-assistance-300554163.html
SOURCE The Allstate Corporation