NORTHBROOK, Ill., Feb. 22, 2017 /PRNewswire/ -- Adding to an
already impressive lineup of innovative consumer offerings,
Allstate Insurance is releasing a new account specific skill for
Alexa.
Now, customers with an Alexa device such as Amazon Echo can ask
Alexa – the brains behind Echo – for help finding the due date on
their next bill or what the minimum amount due might be. For
general consumers, Alexa can assist with locating the nearest
Allstate agency office by zip code.
"Allstate has a history of innovation and consumers expect that
to continue from us," says Allstate's Vice President of Digital and
User Experience Roger Tye. "Amazon's
innovation with Alexa provided a great avenue for us to connect
with our customers in a delightful way, providing them useful
information when, where and how they want it."
Allstate identified opportunities for customers and consumers to
utilize voice assistant capabilities to receive information from a
local agent. Customers can enable the Allstate skill from the
Skills section of the Amazon Alexa app. Once the Allstate
skill is enabled, customers can invoke the skill by saying, 'Alexa,
ask Allstate…' and find an Agent using zip code search, find their
Agent's contact information, or when their auto insurance bill
is due.
"This is a new platform for us, but we continuously look for
innovative ways to reach our consumers directly and make it easy to
do business with Allstate," Tye says.
For more information, please visit: www.allstate.com/alexa
The Allstate Corporation (NYSE: ALL) is the nation's largest
publicly held personal lines insurer, protecting approximately 16
million households from life's uncertainties through auto, home,
life and other insurance offered through its Allstate, Esurance,
Encompass and Answer Financial brand names. Now celebrating its
85th anniversary as an insurer, Allstate is widely known through
the slogan "You're In Good Hands With Allstate®."
Allstate agencies are in virtually every local community in
America. In 2015, The Allstate Foundation, Allstate, its employees
and agency owners gave $36 million to
support local communities.
SOURCE Allstate Insurance Company