REDWOOD SHORES, Calif., July 26,
2017 /PRNewswire/ -- Today, Oracle announced that ABC
Fine Wine & Spirits has upgraded the Oracle Retail Xstore
Point-of-Service with the help of SkillNet Solutions. ABC Fine Wine
& Spirits differentiates their shopping experience with a
superior product assortment, outstanding service and competitive
pricing by empowering its associates with modern and intuitive
tools. ABC Fine Wine & Spirits operates 130 stores across
Florida, selling beer, wine,
spirits, cigars and gourmet food items.
"We are continuously assessing how our stores and services meet
our customers' needs. We are committed to providing the best
overall shopping experience possible. We place our customers at the
center of our operations and initiatives," said Robert Summers, CFO and CIO, ABC Fine Wine &
Spirits. "With the implementation of Oracle Retail solutions, we
are providing an intuitive modern shopping experience that also
protects our customers with EMV compliance and PCI approvals."
"Recognizing the value and impact that upgrading their systems
would bring to their customer experience across channels, ABC Fine
Wine & Spirits strategically opted to move to a more recent
release of the solution to take advantage of new innovations
offered by Oracle," said Charlie
Daggs, Vice President, SkillNet Solutions. "We worked
closely with ABC Fine Wine & Spirits to optimize the upgraded
solution and create a sustainable path to benefit from mobile and
cross channel functionality."
"Our team was able to deliver the pilot in 7 months with
SkillNet. We wanted to leverage the new functionality of the Oracle
Retail Xstore Point-of-Service solution as quickly as possible,"
said Tina Burleigh, Director of
Store Systems, ABC Fine Wine & Spirits. "With the
implementation, we were able to reduce our number of customizations
by over 80%."
"By leveraging Oracle Retail Xstore Point-of-Service as a
platform to connect with customers, ABC Fine Wine & Spirts can
execute a superior shopping experience. With the latest innovations
in our Xstore Point-of-Service, ABC Fine Wine & Spirits can
provide a single, 360-degree view of its customers in real time for
all touchpoints to facilitate more meaningful engagements," said
Ray Carlin, Senior Vice President
and General Manager, Oracle Retail.
About Oracle Retail:
Oracle provides retailers with a
complete, open, and integrated suite of best-of-breed business
applications, cloud services, and hardware that are engineered to
work together and empower commerce. Leading fashion, grocery, and
specialty retailers use Oracle solutions to anticipate market
changes, simplify operations and inspire authentic brand
interactions. For more information, visit our website
at www.oracle.com/retail.
About Oracle
The Oracle Cloud delivers hundreds of
SaaS applications and enterprise-class PaaS and IaaS services to
customers in more than 195 countries and territories while
processing 55 billion transactions a day. For more information
about Oracle (NYSE:ORCL), please visit us at oracle.com.
About ABC Fine Wine & Spirits
Orlando-based ABC Fine Wine & Spirits is
Florida's oldest and largest wine
and spirits retailer. Founded in 1936 in Orlando by Jack
Holloway, the company is in its third generation of family
leadership, with CEO Charles Bailes
III and Executive Vice President Jess Bailes leading the organization. ABC
operates over one hundred locations throughout Florida. www.abcfws.com
Trademarks
Oracle and Java are registered trademarks
of Oracle and/or its affiliates. Other names may be trademarks of
their respective owners.
View original content with
multimedia:http://www.prnewswire.com/news-releases/abc-fine-wine--spirits-modernizes-the-customer-experience-with-oracle-retail-300494220.html
SOURCE Oracle