Yahoo Unveils New Customer Care and Data Center in Lockport, NY
April 30 2015 - 2:18PM
Business Wire
Expansion supports customer care and adds
more than 100 jobs to region
Yahoo leaders today joined state and local elected officials to
open the company’s new customer care and data center in Lockport,
New York. Yahoo’s newest expansion to its Western New York facility
provides additional capacity and world-class customer support for
the company’s user and product experiences. The addition creates
more than 100 jobs at the Lockport data center facility, which
first opened in 2009, and is recognized industry-wide for its
energy-efficient design.
“The expansion is another stepping stone in a mutually
beneficial partnership between Yahoo and the Western New York
communities. We’ve invested more than half a billion dollars since
we first came to Western New York in 2009, and our operations
wouldn’t be as strong without the support of local and state
leaders who have been central to our success,” said Rich Kropfl,
Vice President of Data Center Operations at Yahoo. “With a talented
workforce, business-friendly environment and access to hydropower
and temperate weather, Western New York continues to be a great
home and partner to Yahoo.”
"Yahoo is proud to have grown our customer care team in
Lockport,” said Catherine Card, Vice President of Customer
Experience at Yahoo. “We are dedicated to providing multi-channel
support and the best experience for users. Our talented and growing
team represents an amazing opportunity for local talent in Western
New York to start their careers with a great company."
“The expansion of Yahoo's operations here in Lockport is even
more proof that Western New York is on the move," New York State
Governor Andrew Cuomo said. "Bringing 115 new jobs and more than
$150 million in capital investment complements the region's
dedicated workforce, world-class universities, and low-cost
hydropower. I welcome Yahoo to their newer, bigger home.”
NYPA Chairman John R. Koelmel said, “The completion of these new
Yahoo facilities advances the development of the high-tech economy
in the region and underscores the economic development value of the
Niagara Power Project.”
Yahoo’s new data center utilizes the company’s Yahoo Compute
Coop (YCC) architecture. The YCC is a world class,
resource-efficient, green data center design that uses
significantly less energy and water than conventional data centers.
The unique shape of the building and the use of outside air-cooling
eliminates the need for expensive and energy-intensive chillers to
keep the servers cool.
About Yahoo
Yahoo is a guide focused on making users' daily habits inspiring
and entertaining. By creating highly personalized experiences for
our users, we keep people connected to what matters most to them,
across devices and around the world. In turn, we create value for
advertisers by connecting them with the audiences that build their
businesses. Yahoo is headquartered in Sunnyvale, California, and
has offices located throughout the Americas, Asia Pacific (APAC)
and the Europe, Middle East and Africa (EMEA) regions. For more
information, visit the pressroom (pressroom.yahoo.net) or the
Company's blog (yahoo.tumblr.com).
Yahoo! Inc.Media RelationsSuzanne Philion,
202-370-2024sphilion@yahoo-inc.com
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