CHARLOTTE, N.C., Oct. 14, 2015 /PRNewswire/ -- LendingTree®,
the nation's leading online loan marketplace, has launched a
question and answer community within its Loan Officer Directory
platform, where consumers are able to ask licensed loan officers
loan-related questions and loan officers are able to provide
answers related to applying or qualifying for a loan, loan options,
loan payments, loan closings and more.
LendingTree's Loan Officer Directory, launched in January 2014, is a resource directory of NMLS
Officers, giving each loan officer who claims a profile the
opportunity to engage prospective customers through a personalized
page that includes a short bio, photograph and customer
reviews. Consumers are able read reviews from the loan
officers' past customers, giving greater insight into the customer
service of each individual loan officer who completes his or her
profile.
The question and answer forum enables consumers and prospective
borrowers to pose a question to the loan officer community, and
loan officers can provide answers in the states where they are
licensed. Consumers can ask specific questions related to
their personal borrowing situation, including questions related to
qualifying, applying, selecting, or closing a loan and more.
Because only licensed loan officers are able to answer consumer
questions, the responses can be more detailed and
informative. Additionally, once a consumer is signed in to My
LendingTree, he or she can vote on the responses from loan
officers, further incentivizing loan officers to provide helpful
answers and making it easy to find the best answer for a given
question.
"It's common for consumers to have questions about borrowing
even before they begin the loan process," said Doug Lebda, founder and CEO of LendingTree.
"Until now, there hasn't been an easy way for a borrowers to
connect with a licensed loan officer or have loan questions
answered without filling out forms or beginning the loan
process. LendingTree has created a new way for borrowers to
connect with lenders, but now on the loan officer level, with the
added benefit of being able to read about and see reviews of
individual loan officers. It's a great resource for consumers who
may have questions about a loan but are still in the research
stage, and for loan officers to grow their prospective customer
base."
Loan officers who would like to claim their profile to begin
answering questions from consumers can search for their name here:
www.lendingtree.com/local-listing/ or contact
customercare@lendingtree.com with any questions regarding their
profile.
Consumers who would like to ask the loan officer community a
question or read through the questions and answers can visit
http://www.lendingtree.com/answers.
To view the original release in LendingTree's press room, please
visit: https://www.lendingtree.com/press-release/lendingtree-launches-qanda-community-for-consumers-and-loan-officers
About LendingTree
LendingTree (NASDAQ: TREE) is the nation's leading online loan
marketplace, empowering consumers as they comparison-shop across a
full suite of loan and credit-based offerings. LendingTree
provides an online marketplace which connects consumers with
multiple lenders that compete for their business, as well as an
array of online tools and information to help consumers find the
best loan. Since inception, LendingTree has facilitated more than
55 million loan requests. LendingTree provides free monthly credit
scores through My LendingTree and access to its network
of over 350 lenders offering home loans, personal loans, credit
cards, student loans, personal loans, business loans, home equity
loans/lines of credit, auto loans and more. LendingTree, LLC is a
subsidiary of LendingTree, Inc. For more information go
to www.lendingtree.com, dial 800-555-TREE, like
our Facebook page and/or follow us on
Twitter @LendingTree.
MEDIA CONTACT:
Megan Greuling
704-943-8208
Megan.Greuling@LendingTree.com
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SOURCE LendingTree