Symantec Expands Incident Response Services Globally
April 13 2015 - 8:00AM
Business Wire
New Offerings Leverage Comprehensive Global
Intelligence to Proactively Address Cyber Threats
Symantec Corp. (NASDAQ:SYMC) announced today the expansion of
Incident Response Services into several new markets, a move that
enables organizations to proactively address security needs, enable
continual security improvement and overall cyber resiliency. As of
April, Symantec’s Incident Response Emergency Response service is
available globally, and Symantec’s Incident Response Retainer
Services are available in North America, the UK and select
Asia-Pacific regions.
Given the sophisticated nature of the threat landscape,
organizations need to change their security strategy. Symantec has
launched two Incident Response offerings to steer customers away
from a high-cost reactive approach toward a more proactive,
programmatic one:
- Symantec Incident Response Emergency
Response Service – This new service helps customers resolve
incidents, return to normal operations and prevent incident
recurrence while minimizing operational impact. Unlike other
programs, IR Emergency Response Service leverages Symantec’s
extensive global intelligence network of approximately 57.6 million
attack sensors monitoring threat activity in over 157 countries to
provide context and insight into various indicators of compromise,
adversaries, campaigns and more. Following the conclusion of
response activities, Symantec’s key findings are presented in a
comprehensive report that customers can use to enhance security
measures, improve their internal response program effectiveness and
prevent reoccurrence.
- Symantec Incident Response Retainer
Services – These services enable customers to take a proactive
approach to security by assessing their current incident response
programs, identifying gaps and putting protections in place to
better mitigate security incidents. As a result, customers of
Symantec’s IR Retainer Services will improve response times, lower
response costs, increase overall effectiveness, and support a cycle
of continuous security and response improvements.
“With cybercriminals becoming more well-funded and
sophisticated, companies risk the chance of experiencing
debilitating revenue losses and reputational damage from just a
single breach,” said Samir Kapuria, vice president and general
manager of the Cyber Security Services business for Symantec. “The
launch of our expanded Incident Response Service empowers our
customers to shift the balance between attack and victim, waiting
and chance, and reactive and proactive by better preparing their
incident response strength. Our customers have already seen the
value of our Incident Response offerings, and we are seeing this
rise, doubling the number of customer engagements over the last
quarter.”
Incident Response is a part of Symantec’s Cyber Security
Services business, which delivers integrated security threat
intelligence and managed services that help business and government
predict, prepare, and respond to attacks by modern adversaries.
Cyber Security Services includes DeepSight Intelligence, Managed
Security Services, Incident Response and Security Simulation
services.
For more information about Incident Response Services, visit us
online.
About Symantec
Symantec Corporation (NASDAQ: SYMC) is an information protection
expert that helps people, businesses and governments seeking the
freedom to unlock the opportunities technology brings -- anytime,
anywhere. Founded in April 1982, Symantec, a Fortune 500 company,
operating one of the largest global data-intelligence networks, has
provided leading security, backup and availability solutions for
where vital information is stored, accessed and shared. The
company's more than 20,000 employees reside in more than 50
countries. Ninety-nine percent of Fortune 500 companies are
Symantec customers. In fiscal 2014, it recorded revenues of $6.7
billion. To learn more go to www.symantec.com or connect with
Symantec at: http://www.symantec.com/social/.
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trademarks or registered trademarks of Symantec Corporation or its
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trademarks of their respective owners.
FORWARD-LOOKING STATEMENTS: This press release contains
forward-looking statements that are based on Symantec’s current
expectations, including statements regarding Symantec’s plans and
expectations with respect to its new share repurchase program.
Factors that could cause actual results to differ materially from
those contained in such forward-looking statements include, but not
limited to future alternative uses for cash and general economic,
business and marketing conditions. Actual results may differ
materially from those contained in the forward-looking statements
in this press release. We assume no obligation, and do not intend,
to update these forward-looking statements as a result of future
events or developments.
SymantecMatt Nagel, 650-527-8853matt_nagel@symantec.com
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