Staples to Roll Out Same-Day Delivery Service “Staples RushSM”
June 14 2016 - 6:57AM
Business Wire
Orders on Staples.com to be Delivered by
7:00 p.m. in Eight Major U.S. Cities
Staples, Inc. (Nasdaq: SPLS) announced today it will be
launching “Staples Rush,” its same-day delivery service to
Staples.com customers in major metropolitan areas across the U.S.,
bringing businesses the products and services they need to make
more happen faster than ever.
Customers placing orders by 3:00 p.m. local time Monday – Friday
on Staples.com for delivery in specific areas of select markets
will soon be able to choose during the checkout process to have
their orders delivered by 7:00 p.m., initially for a fee of $14.99
per delivery, which may be subject to change while the project is
in beta. The service is now live in parts of Boston, Dallas, and
Manhattan with other cities including Chicago, Houston, Los
Angeles, San Francisco and Seattle to follow shortly. Additional
products and services (such as Copy & Print) will also be added
in the upcoming months. Further, Staples Rush will eventually roll
out to contract customers of Staples Business Advantage, Staples’
business-to-business division.
“Businesses want their online orders fulfilled faster than
ever,” said Faisal Masud, executive vice president, global
e-commerce, Staples, Inc. “Thanks to Staples’ unmatched omnichannel
capabilities, which already include the ability to buy online and
pickup in store, we will deliver the products customers need when
they need them, so they can make more happen without having to wait
on shipped orders.”
Staples Rush will cover thousands of products available in
Staples’ stores, and the company will leverage its own world-class
supply chain organization, including its network of retail
locations, to fulfill same-day delivery orders. In most markets,
Staples will be utilizing its own delivery fleet to provide an
unmatched level of service to their customers. All items must be
marked especially for same-day-delivery in order to be
eligible.
“By offering a wholly-owned same-day delivery experience,
Staples is providing businesses the type of customer service
they’ve come to expect from us throughout their entire
transaction,” said Mike Bhaskaran, executive vice president, supply
chain & logistics, Staples, Inc. “The development process for
Staples Rush is a truly a collaborative and cross-functional effort
that brought together different areas of expertise, including
supply chain, e-commerce and merchandising, to create a valuable
service for our customers.”
More information can be found at www.staples.com/rush.
About Staples, Inc.Staples retail stores and Staples.com
help small business customers make more happen by providing a broad
assortment of products, expanded business services and easy ways to
shop, all backed with a lowest price guarantee. Staples offers
businesses the convenience to shop and buy how and when they want -
in store, online, via mobile or though social apps. Staples.com
customers can either buy online and pick-up in store or ship for
free from Staples.com with Staples Rewards minimum purchase.
Expanded services also make it easy for businesses to succeed with
in-store Business Centers featuring shipping services and products,
copying, scanning, faxing and computer work stations, Tech
Services, full-service Print & Marketing Services, Staples
Merchant Services, small business lending and credit services.
Staples Business Advantage, the business-to-business division of
Staples, Inc., helps mid-market, commercial and enterprise-sized
customers make more happen by offering a curated assortment of
products and services combined with deep expertise, best-in-class
customer service, competitive pricing and state-of-the art
ecommerce site. Staples Business Advantage is the one-source
solution for all things businesses need to succeed, including
office supplies, facilities cleaning and maintenance, breakroom
snacks and beverages, technology, furniture, interior design and
Print & Marketing Services. Headquartered outside of Boston,
Staples, Inc. operates throughout North and South America, Europe,
Asia, Australia and New Zealand. More information about Staples
(NASDAQ: SPLS) is available at www.staples.com.
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version on businesswire.com: http://www.businesswire.com/news/home/20160614005245/en/
Staples, Inc.Scott Michel,
508-253-4272Scott.Michel@staples.com
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