Staples Launches New Next Day Guarantee Tech Services to Help Keep Small Businesses Running Smoothly
January 06 2016 - 6:00AM
Business Wire
Majority of Small Businesses Value Next Day
Guarantee for Tech Services, according to Staples Survey
Staples (NASDAQ: SPLS) makes more happen for small businesses
with its new Next Day Guarantee Staples Tech Services. The suite of
Staples Tech Services includes PC services that now come with a
Next Day Guarantee to quickly and correctly fix tech issues to help
keep businesses running smoothly. Select Staples stores also offer
mobile phone and tablet repairs.
A recent Staples survey found that the majority (76 percent) of
small business leaders would find guaranteed next day service for
technology issues valuable. The new Next Day Guarantee from Staples
Tech Services delivers fast, quality solutions including PC set up,
data transfer, software upgrades, virus removal and more.
The Next Day Guarantee ensures that PC’s brought into Staples
stores by Noon will be serviced by 5PM the next day -- or the
repairs are free (excluding hardware repairs, unbootable PCs,
off-premise services and subject to store hours).
“Staples customers rely on technology to keep their business
running, and we are committed to providing quick and efficient tech
services for the total lifecycle of their technology,” said Peter
Scala, executive vice president, merchandising at Staples. “Whether
our customers need tech support in store, online, at home or in the
office, our new Staples Tech Services make solutions happen and
help keep business running smoothly.”
For more information on Staples Tech services, please visit:
www.staples.com/techservices.
In addition, Staples Tech Services will offer mobile phone and
tablet repair in select Staples stores. Mobile repairs include
replacements for cracked screens, poor batteries, broken home
buttons and more. All of Staples mobile phone and tablet repairs
are made with the highest quality parts and come with a limited
1-year warranty. To locate a Staples store with mobile phone
repair, please visit: www.staples.com/mobilerepair.
Staples Tech Services provides all of the tech support small
businesses need such as PC tune-ups, virus and malware removal,
data recovery and IT support. And customers can feel confident
knowing they are getting the lowest prices on technology products
and services with every day guaranteed low prices, the
back-to-business 110% Price Match Guarantee and the Business Less
List.
About the SurveyThis survey of 998 small business leaders
was conducted using Research Now and was live from December 10,
2015 – December 17, 2015.
About Staples:Staples makes it easy to make more happen
with more products and more ways to shop. Through its world-class
retail, online and delivery capabilities, Staples lets customers
shop however and whenever they want, whether it’s in-store, online,
on mobile devices, or through the company’s innovative buy online,
pick-up in store option. Staples offers more products than ever,
such as technology, facilities and breakroom supplies, furniture,
safety supplies, medical supplies, and Print and Marketing
Services. Headquartered outside of Boston, Staples operates
throughout North and South America, Europe, Asia, Australia and New
Zealand. More information about Staples (SPLS) is available at
www.staples.com.
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version on businesswire.com: http://www.businesswire.com/news/home/20160106005309/en/
StaplesKristy Houston,
508-253-8468Kristine.Houston@Staples.comorCarrie McElwee,
508-253-1405Carrie.McElwee@Staples.com
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