UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington D.C. 20549

FORM 6-K

Report of Foreign Private Issuer

Pursuant to Rule 13a-16 or 15d-16 of
the Securities Exchange Act of 1934
 
For the month of September 2015 (Report No. 2)

Commission File Number: 0-29452

RADCOM LTD.
(Translation of registrant’s name into English)

24 Raoul Wallenberg Street, Tel Aviv 69719, Israel
(Address of principal executive offices)

Indicate by check mark whether the registrant files or will file annual reports under cover of Form 20-F or Form 40-F:

Form 20-F x   Form:40-F o

Indicate by check mark if the registrant is submitting the Form 6-K in paper as permitted by Regulation S-T Rule 101(b)(1): N/A

Indicate by check mark if the registrant is submitting the Form 6-K in paper as permitted by Regulation S-T Rule 101(b)(7): N/A
 
 
 

 
 
THIS FORM 6-K IS HEREBY INCORPORATED BY REFERENCE INTO RADCOM LTD.’S REGISTRATION STATEMENTS ON FORM S-8 (REGISTRATION STATEMENT NOS. 333-13250, 333-111931, 333-123981, 333-190207, 333-195465 AND 333-203087) AND FORM F-3 (REGISTRATION STATEMENT NOS. 333-170512 AND 333-189111), AND SHALL BE A PART THEREOF FROM THE DATE ON WHICH THIS REPORT IS FILED, TO THE EXTENT NOT SUPERSEDED BY DOCUMENTS OR REPORTS SUBSEQUENTLY FILED OR FURNISHED.
 
CONTENTS

This report on Form 6-K of the registrant consists of the following document, which is attached hereto and incorporated by reference herein:
 
Exhibit 99.1       Tier 1 Operator Issues 2nd Tranche of $13M Contract for RADCOM’s Customer Experience Management Solution, dated September 9th, 2015
 
 
 

 
 
SIGNATURES

Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized.
 
 
RADCOM LTD.
 
       
Date: September 10, 2015
By:
/s/ Uri Birenberg
 
 
Name:  
Uri Birenberg
 
 
Title:
CFO
 
       
 
 
 

 
 
EXHIBIT INDEX

Exhibit Number
 
Description of Exhibit
 
99.1
 
 
Tier 1 Operator Issues 2nd Tranche of $13M Contract for RADCOM’s Customer Experience Management Solution, dated September 9th, 2015




 




Exhibit 99.1
 
News  
 
FOR IMMEDIATE RELEASE
 
Tier 1 Operator Issues 2nd Tranche of $13M Contract for RADCOM’s
Customer Experience Management Solution

TEL AVIV, Israel – September 9, 2015 –RADCOM Ltd (NASDAQ: RDCM), a provider of Customer Experience Management (CEM) solutions, today announced that it has received a $4.3m order from a Tier 1 service provider, the second tranche of the three-year, $13 million contract that was announced earlier in the year. The operator is deploying the Customer Experience solution to proactively improve customer satisfaction, reduce churn and maximize revenue streams.
 
To date, RADCOM’s solution has been deployed across multiple departments to help focus all of the operator's activities on the delivery of a high quality user experience. New revenue streams have been created by the ability to combine real-time data pertaining to subscriber network usage (such as usage of Facebook or sports sites) with business applications, thereby enabling targeted promotions.
 
Planned initiatives include the use of RADCOM's VIP application to focus on the user experience of key influencers such as Enterprise customers, journalists and executives. In addition, RADCOM’s Customer Care will serve up to 1000 Customer Care representatives, adding to operational efficiency by decreasing the amount of calls for Tier 2 Engineering support and reducing churn.
 
”We are delighted with the positive reception of our Customer Experience solution by Tier 1 customers," said Eyal Harari, RADCOM’s VP of Products and Marketing, ”Customers are finding that the integration of our solution deeply within their organization is delivering benefits in terms of improved customer experience, preventing churn and maximizing revenue streams.”
 
 
 

 

Contact:
Eyal Harari
VP Products and Marketing
+972-77-774-5030
eyalh@radcom.com
 
About RADCOM
 
RADCOM provides service assurance and customer experience management solutions for leading telecom operators and communications service providers. RADCOM specializes in solutions for next-generation mobile and fixed networks, including LTE, VoLTE, IMS, VoIP, UMTS/GSM and mobile broadband. RADCOM's comprehensive, carrier-grade solutions are designed for big data analytics on terabit networks, and are used to prevent service provider revenue leakage and to enhance customer care management. RADCOM's products interact with policy management to provide self-optimizing network solutions. RADCOM's shares are listed on the NASDAQ Capital Market under the symbol RDCM . For more information, please visit www.radcom.com.

Risks Regarding Forward-Looking Statements
Certain statements made herein that use the words “estimate,” “project,” “intend,” “expect,” “believe” and similar expressions are intended to identify forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. These forward-looking statements involve known and unknown risks and uncertainties that could cause the actual results, performance or achievements of RADCOM to be materially different from those that may be expressed or implied by such statements, including, among others, changes in general economic and business conditions and specifically, decline in the demand for RADCOM’s products, inability to timely develop and introduce new technologies, products and applications, and loss of market share and pressure on prices resulting from competition. For additional information regarding these and other risks and uncertainties associated with RADCOM’s business, reference is made to RADCOM’s reports filed from time to time with the United States Securities and Exchange Commission. RADCOM does not undertake to revise or update any forward-looking statements for any reason.
 


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