Athenahealth Looks To 'Burn Unit' For Medical-Records Business
April 13 2011 - 6:46PM
Dow Jones News
As the U.S. government plans to spend billions to light a fire
under the business of electronic medical records, Athenahealth Inc.
(ATHN) has created its own "burn unit."
Hospitals and medical practices are looking to update their
electronic medical record systems, spurred in part by the
government's offering to spend $27.4 billion in this area over the
next decade. Athenahealth, however, says much of that investment is
being wasted on old-legacy technology that will be obsolete sooner
rather than later.
"There obviously was a frantic, blind buying spree that we think
is more or less coming to a close," Athenahealth Chairman and Chief
Executive Jonathan Bush said Wednesday in an interview.
Athenahealth is a provider of Internet-based health-care services
that automate certain back-office tasks like billing and medical
records.
"The next big thing I'm seeing is the bog down," he said,
referring to the amount of medical practices that are installing
EMR systems only to find physicians are finding them too complex to
use.
As a result, Athenahealth established a unit to help groups that
haven't had success with their EMR systems. Athenahealth is now
attempting to convert these groups to its own cloud-based system.
About 35% of Athenahealth's new EMR business comes from companies
that have previously had digitized systems, according to Bush.
"Lots of these EMRs are very old, software-type products that
are being sold by very old vendors," he said.
Athenahealth's approach to the unit involves coming in, shutting
down the original systems, extracting data and putting information
on its own cloud-based system.
Once Athenahealth converts an EMR, the company takes a "velvet
rope" approach to involvement by physicians, who don't necessarily
have to learn how to use the system. Receptionists can use the
system to check patients in and out. Nurses, with a physician's
approval, can place orders. Doctors steer clear of the EMR system
if they choose, instead continuing to either draw charts or
diagrams to document clinical visits. Athenahealth is then
responsible for scanning them into its own system.
Bush described the viability of the system, but he acknowledged
the biggest factor plaguing the company is visibility. "Most
doctors don't know we exist, and most hospitals don't know we
exist," he said.
Athenahealth attempts to differentiate itself from its
competition by offering open, cloud-based health-care services
intended to encourage communication among all parties, such as
hospitals, physicians and patients.
The company recently formed an alliance with Microsoft Corp.
(MSFT) that connects its services, including AthenaClinicals and
AthenaCollector, with Microsoft Amalga, an enterprise health
intelligence platform.
Athenahealth shares closed Wednesday up 3.3% at $45.84. The
stock has more than doubled since July and hit an all-time high of
$50.56 in February. The company has a $1.6 billion market
capitalization and trades at 59 times expected earnings, which is
more expensive than competitors Allscripts Healthcare Solutions
Inc. (MDRX) and Quality Systems Inc. (QSII), according to FactSet
Research.
-By Steven Russolillo, Dow Jones Newswires; 212-416-2180;
steven.russolillo@dowjones.com
--Katherine Hobson contributed to this report.
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