Nuance Integrates More AI into Automotive Assistant for Passengers
January 05 2017 - 8:00AM
Business Wire
Nuance’s Dragon Drive now features always-listening
AI-powered Automotive Assistant to let passengers engage the
system; adds AI for intelligent in-car text messaging and new
personalization capabilities for drivers
(CES 2017) – Nuance Communications, Inc. (NASDAQ: NUAN)
today announced new Artificial Intelligence and Automotive
Assistant capabilities for its Dragon Drive connected car framework
to deliver advanced contextualized and personalized in-car
experiences. Dragon Drive now features always-listening
multi-passenger communication and AI-enabled text messaging, as
well as additional feature for driver personalization.
Dragon Drive already offers cognitive reasoning as part of its
Automotive Assistant service, giving automakers the ability to
deeply integrate an intelligent virtual personal assistant in the
HMI cockpit that can listen, understand, reason and respond. Dragon
Drive leverages contextual and situational data from the car and
the driver to deliver an assistant that can proactively suggest
navigation routes, points of interest, music and more.
Today, Nuance has expanded the capabilities of its Automotive
Assistant, providing automakers with the ability to extend
assistant capabilities to all passengers in the car – not simply
the driver. With its Multi-passenger interaction solution, the
in-car assistant can communicate with multiple people in the car
leveraging Nuance’s wake-up word technology and identifying the
passenger with voice biometrics. For example, the driver may engage
the assistant to place a phone call while a passenger in the
backseat can engage the system to play their “Las Vegas road trip”
playlist.
Nuance’s multi-passenger interaction solution is currently
shipping in 2016 and 2017 BMW Group vehicles, allowing drivers and
front-seat passengers to interact with the BMW connected in-car
infotainment system powered by Dragon Drive.
Nuance also announced advanced AI-enabled text messaging, where
the automotive assistant can understand the context of an incoming
message and proactively suggest a response or take an action based
on its contents. For example, if a driver receives the message at
1:30 p.m., “Let’s meet at Michigan Central Station at 2:15,” the
Automotive Assistant will interpret the details and ask the driver
if she would like to navigate to Michigan Central station given the
time, as well as ask whether she would like to send back a message.
The assistant will also provide options such as adding a meeting to
a calendar.
Nuance’s AI-enabled text messaging also inserts additional
context and information into an outgoing message dictated through
the system. For instance, the driver may say “Tell Rebecca when I
will arrive,” and the assistant will send a message to Rebecca with
a message stating “I will arrive at 2:20 p.m.” The assistant knows
based on the distance and navigation the expected arrival time, and
understands which Rebecca to contact based on previous messaging
exchanges or frequency of contact. Frequent contacts and their
preferred contact details (mobile versus office or home) are
learned by the Automotive Assistant over time. However, corrections
are quick and easy with Dragon Drive’s voice barge-in technology
that allows drivers to interrupt the assistant at any time.
“Automakers are keen to differentiate within the HMI through
automotive virtual assistants that provide intuitive access to a
range of apps and services – setting the stage for assistants that
will play a central role in the evolving landscape of autonomous
cars and shared car services. As such, automotive assistants need
to extend beyond the driver with deep conversational and cognitive
capabilities that allow the system to seamlessly understand a range
of needs and personal preferences,” said Derek Viita, senior
analyst, user experience practice, Strategy Analytics.
Nuance Dragon Drive also gives automakers the ability to easily
update already deployed infotainment systems over the air with
plug-ins that leverage the Nuance Mix NLU development platform.
Automakers have access to an array of plug and play domains, such
as sports, news, music and more that are conversational and
intelligent, can be quickly and easily integrated in the head unit,
accessible via the cloud or smartphone without impacting other apps
and services in the infotainment system.
“Automakers are redefining innovation in the HMI with
conversational automotive assistants that bring artificial
intelligence behind the wheel,” said Arnd Weil, senior vice
president, automotive, Nuance Mobile. “These latest enhancements to
our Dragon Drive platform bring the automotive assistant experience
beyond the driver’s seat, giving passengers the ability to access
content and services. This shared automotive assistant
concept is critical as we enter the next era of transportation,
where autonomous vehicles and shared driving services begin to take
shape across ‘smart cities.’ And while there will always be
drivers, we’ll see the number of autonomous and shared vehicle
passengers rise, giving way to more services and capabilities that
automotive assistants can quickly access and deliver.”
Dragon Drive
Dragon Drive offers a level of user experience unmatched by
aftermarket third party mobile phone solutions or solutions relying
on cloud-based speech technology alone. Nuance’s unique hybrid
voice capabilities provide drivers with a safer, smarter way to
access apps and services, across more than 40 different languages.
To learn more, visit Dragon Drive on nuance.com.
Join the conversation by following Nuance on Twitter at
@NuanceInc, and subscribing to the What’s next blog.
About Nuance Communications, Inc.
Nuance Communications, Inc. (NASDAQ : NUAN) is a leading
provider of voice and language solutions for businesses and
consumers around the world. Its technologies, applications and
services make the user experience more compelling by transforming
the way people interact with devices and systems. Every day,
millions of users and thousands of businesses experience Nuance’s
proven applications. For more information, please visit
www.nuance.com.
Nuance, Dragon and the Nuance logo are trademarks or registered
trademarks of Nuance Communications, Inc. or its subsidiaries in
the United States of America and/or other countries. All other
company names or product names may be the trademarks of their
respective owners.
View source
version on businesswire.com: http://www.businesswire.com/news/home/20170105005222/en/
Nuance CommunicationsRebecca Paquette,
781-565-5000Rebecca.paquette@nuance.com
Nuance Communications (NASDAQ:NUAN)
Historical Stock Chart
From Mar 2024 to Apr 2024
Nuance Communications (NASDAQ:NUAN)
Historical Stock Chart
From Apr 2023 to Apr 2024