Nuance Advances Automotive Assistant with AI and Contextual Reasoning
October 18 2016 - 8:00AM
Business Wire
Dragon Drive’s Contextual Reasoning Leverages Automotive Data
and Personal Preferences to Deliver Truly Intelligent Connected
Car
Nuance Communications, Inc. (NASDAQ:NUAN) today announced its
Contextual Reasoning Framework, a new cloud-based service within
the Dragon Drive connected car framework that leverages AI to
deliver contextualized and personalized recommendations for
navigation, dining, gas stations, points of interest (POI) and
other domains. The service can be integrated across a variety of
Dragon Drive’s Domain applications designed specifically for the
in-car experience, and is entirely accessible through a
conversational user interface or haptic feedback where appropriate.
Nuance will be showcasing the Contextual Reasoning Framework at its
annual Nuance Automotive Forum in Detroit on October 18th.
A recent consumer survey conducted by Nuance demonstrated that
drivers would love more assistance behind the wheel with a more
intelligent, proactive in-car system.
- 65% of respondents stated they would
like an in-car assistant to learn from their past behavior and
apply it to future interactions for a better user experiences.
- 35% of respondents stated they wanted
their car to remember their preferences on road, while 39% want
their car to remember their preferred routes.
- 41% stated they would like an assistant
to help with them travel and route planning, while 26% of
respondents noted they would like their car to remember preferences
on dining, gas stations and parking on their journey.
How Dragon Drive’s Contextual Reasoning works
The Contextual Reasoning Framework leverages Nuance’s
advancements in Artificial Intelligence to exploit domain knowledge
in a context-sensitive manner to provide a more intelligent
experience behind the wheel.
A core element of Nuance’s Automotive Assistant offering, the
new Contextual Reasoning Framework can proactively provide
information and make recommendations by performing reasoning on a
large repository of knowledge, in combination with a driver’s
preferences, location and situational context, and the data from
the car’s sensors. Each entry of the knowledge repository can range
over general, spatial and temporal knowledge, domain-specific
knowledge about parking, fuel stations, and information specific to
certain geographic markets and vehicle characteristics. Thousands
of knowledge entries can be combined based on the needs of the
automakers and its consumers.
“Today’s cars both access and generate a large amount of
purposeful data that, when leveraged in the right way, can create a
highly personalized and intelligent driving experience,” said Vlad
Sejnoha, chief technology officer, Nuance. “We’re applying our
latest advances in AI reasoning to automotive data and drivers’
personal preferences, to give in-car systems the ability to make
thoughtful recommendations – just as a collaborative human
assistant would.”
For example, the service can also help plan a journey, offering
restaurant recommendations and suggesting the closest parking area
according to weather, time of day, parking availability, vehicle
characteristics and driver preferences on distance from the
location, costs and more. From there, the information is served up
to Dragon Drive’s navigation service to provide the navigation
route to the parking area – as well as proactively play the
driver’s favorite music or news content based on the time of day,
or the passengers in the car. The service can also concurrently
source a variety of data to proactively find the closest fuel
station when the car is running out of gas. By leveraging the
driver’s preferences and contextual data, the results returned by
the in-car system are incredibly relevant and personalized,
minimizing driver distraction and simplifying the overall
infotainment experience.
“Contextual reasoning brings to bear our vision for an
automotive assistant that is fully optimized for the in-car
experience,” said Arnd Weil, senior vice president and general
manager, Nuance Automotive. “We’re applying AI to one of the most
complex challenges – an intelligent connected car that is
conversational, intelligent, proactive and safer to engage.
Further, our reasoning engine is fully integrated with other
applications and services that matter to drivers – navigation,
parking, traffic, in-car diagnostics, music, POI, and more, giving
automakers an AI-driven platform that they can fully customize as
part of their own branded experience.”
Availability
Dragon Drive’s Contextual Reasoning Framework is available to
automotive OEMs and suppliers through select Dragon Drive Smart
Domains applications and its Automotive professional services as
part of a holistic connected car solution that delivers speech,
natural language understanding, dialog, content, and AI.
Dragon Drive
Dragon Drive offers a level of user experience unmatched by
aftermarket third party mobile phone solutions or solutions relying
on cloud-based speech technology alone. Nuance’s unique hybrid
voice capabilities provide drivers with a safer, smarter way to
access apps and services, across more than 40 different languages.
To learn more, visit Dragon Drive on nuance.com.
Join the conversation by following Nuance on Twitter at
@NuanceInc, and subscribing to the What’s next blog.
About Nuance Communications, Inc.
Nuance Communications, Inc. (NASDAQ:NUAN) is a leading provider
of voice and language solutions for businesses and consumers around
the world. Its technologies, applications and services make the
user experience more compelling by transforming the way people
interact with devices and systems. Every day, millions of users and
thousands of businesses experience Nuance’s proven applications.
For more information, please visit www.nuance.com.
Nuance, Dragon and the Nuance logo are trademarks or registered
trademarks of Nuance Communications, Inc. or its subsidiaries in
the United States of America and/or other countries. All other
company names or product names may be the trademarks of their
respective owners.
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Nuance CommunicationsRebecca Paquette,
781-565-5000Rebecca.paquette@nuance.com
Nuance Communications (NASDAQ:NUAN)
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