Physicians at Edward-Elmhurst Health Save Up to Two Hours per Shift Using Nuance Dragon Medical Cloud-based Speech Recognition
July 12 2016 - 9:00AM
Business Wire
Dragon Medical One Minimizes IT Efforts and
Improves Physician Documentation and Collaboration in Health System
Expansion
Nuance Communications, Inc. (NASDAQ: NUAN) today announced that
Edward-Elmhurst Health has helped their physicians save up to two
hours per shift using Nuance’s cloud-based clinical speech
recognition solution. Dragon® Medical One was deployed to
physicians in more than 100 facilities to streamline clinical
documentation, while delivering a consistent voice experience and
supporting existing clinical workflows regardless of where they see
patients. In addition, Dragon Medical Analytics provides immediate
clinical and performance data and insights for measuring and
tracking clinician adoption and use within the organization,
optimizing use of the technology in patient care delivery.
The Dragon Medical One cloud-based platform was critical to
bringing together physicians and other care givers in a cohesive
documentation strategy to support the merger between the suburban
Chicago Edward Hospital and Elmhurst Hospital. The Nuance solution
helped increase physician EHR adoption and minimize installation
and ongoing maintenance efforts and costs while significantly
improving clinician productivity.
“Our organization is always looking for technology that helps
our users be more productive—no matter how they work,” said Don
Fosen, Director of Information Technology, Edward-Elmhurst Health.
“Nuance’s clinical speech recognition solution helped us achieve
these goals and enabled physicians to save up to two hours per
shift and cutting down on documentation done after hours or at
home. Using Dragon Medical One, our physicians now speak their
notes, and all of the documentation goes directly into our EHR
system. These notes are available in real time, helping nurses and
other physicians access critical patient information much more
quickly than ever before. In many cases, our nurses are completely
up to speed on a case before a patient arrives, which significantly
expedites treatment and improves patient care.”
In addition to the time savings from dictating notes, when
clinicians start using and become proficient with more advanced
productivity tools in Dragon Medical One, they can save an
additional three hours per physician per month getting a high
quality note in even less time. These efficiency gains allow them
to see more patients, finish and share documentation immediately,
and increase the overall quality of the patient experience.
“Dragon Medical One provided seamless access to speech
recognition in the Epic EHR as different sites and care teams came
together as one organization,” said Peter Mahoney, senior vice
president and general manager of clinical documentation, Nuance.
“Ubiquitous speech recognition across workflows not only improves
physician adoption, but it has significantly improved physician
collaboration, productivity and satisfaction and most importantly,
it has helped them deliver better patient care.”
“Our clinicians have used Dragon Medical for many years, and
they loved the way it improved clinical documentation,” said Fosen.
“Even so, the release of Dragon Medical One and its cloud-based
platform has significantly improved portability, provided greater
access to users and made it much easier for IT to support and
maintain. With Dragon Medical One, our transition to the cloud was
extremely easy and effective.”
Dragon Medical AnalyticsOne of the advantages of Nuance’s
cloud offering is easy access to analytics that allow hospitals and
individual physicians to see how well they are doing compared to
other physicians with clinical documentation. In addition, Nuance’s
Client Success Organization uses these same analytics to
proactively work with clients to drive adoption and efficiency and
to help clients understand and leverage data to monitor progress
and reach their goals. At Edward-Elmhurst Health, they found
sharing stats, such as “you saved 5 minutes” very helpful in
reinforcing ease of use with physicians while also identifying
opportunities for improvement in documentation quality. Dragon
Medical Analytics dashboards highlighted top users and productivity
statistics, providing detailed metrics about the effort clinicians
put into creating their documentation, as well as speech
recognition savings estimates in terms of time and costs at a
glance.
Nuance revitalizes the clinician’s experience using
clinical documentation solutions to help capture and communicate
the patient story more naturally and efficiently – freeing
clinicians to focus on caring for patients. Nuance healthcare
solutions touch more than 300 million patient stories each year,
supporting more than 500,000 clinicians and 10,000 healthcare
facilities worldwide. Nuance’s award-winning solutions and
professional services drive smart, efficient and complete
documentation supporting clinicians in any clinical workflow and on
any device.
For more information on Edward-Elmhurst Health’s success with
Dragon Medical, please view the full case study.
About Nuance Communications, Inc.Nuance Communications,
Inc. (NASDAQ: NUAN) is a leading provider of voice and language
solutions for businesses and consumers around the world. Its
technologies, applications and services make the user experience
more compelling by transforming the way people interact with
devices and systems. Every day, millions of users and thousands of
businesses experience Nuance’s proven applications. For more
information, please visit: www.nuance.com. Connect with Nuance on social media through the
healthcare blog, What’s next, as well as Twitter and
https://www.facebook.com/NuanceHealthcare.
Nuance and the Nuance logo are trademarks or registered
trademarks of Nuance Communications, Inc. or its affiliates in the
United States and/or other countries. All other company names or
product names may be the trademarks of their respective owners.
The statements in this press release relating to future plans,
events or services, are forward-looking statements which are
subject to specific risks and uncertainties. There are a number of
factors which could cause actual events or results to differ
materially from those indicated in such forward looking statements,
including fluctuations in demand for the Nuance products, and the
continued development of Nuance products. The reader is warned not
to rely on these forward-looking statements without reservation,
since these are simply reflections of the current situation. Nuance
disclaims any obligation to update any forward-looking statements
as a result of developments occurring after the date of this
document.
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Nuance Communications, Inc.Media Relations:Ann Joyal,
781-565-4155.ann.joyal@nuance.com
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