Physicians Use Nuance Cloud-Based Voice Recognition Solutions to Tell More than 100 Million Patient Stories Annually
November 10 2015 - 10:00AM
Business Wire
Physician Need for Portability Across Mobile, Web and Desktop
Drives Significant Increase in Use of Nuance Dragon Medical
Cloud-based Platform
Nuance Communications, Inc. (NASDAQ: NUAN) today announced that
more than 100 million patient stories are captured annually by
physicians using Nuance cloud-based clinical voice recognition.
This milestone comes on the heels of dramatic growth in healthcare
organizations using web and mobile apps with embedded Nuance Dragon
Medical cloud-based solutions, which have increased up to 30%
month-over-month since the beginning of the year. Nuance
anticipates this pace of adoption to continue based on market
feedback indicating 94% of healthcare organizations are considering
or strongly interested in cloud-hosted clinical speech recognition,
with 89% citing portability as the top benefit.
Physicians are under increasing pressure to document complete
patient stories in electronic health records (EHR) while treating
patients on different floors, and in multiple facilities that often
use different clinical systems and tools. By enabling them to
capture patient stories quickly and accurately on the spot—via
mobile device, web, desktop or virtualized environment—Dragon
Medical cloud-based speech solutions provide the security,
flexibility, and personalization to support today’s dynamic
clinical workflows.
“Physicians are more mobile than ever, both inside and outside
the hospital. At the same time, there is an increased need for
patient stories to become immediately available in the patient’s
record. Integrating Nuance Dragon Medical Direct with our Cerner
physician documentation tool has enabled us to meet both of these
needs,” says Dr. Ehab Hanna, chief medical information officer of
Universal Health Services (UHS), Inc., which has so far deployed
the solution in 16 facilities nationwide. “Our goal was to
transition at least 30% of patient stories to Nuance’s cloud-based
technology in conjunction with Cerner’s EHR. Within just a few
weeks, we were pleasantly surprised to see voluntary adoption rates
of 60% to 90% across our hospitals. You don’t reach numbers like
that unless you have a good tool.”
Dr. Hanna attributes the significant adoption rates to the
accuracy of Nuance’s speech recognition and portability of voice
profiles, which allow physicians to have a consistent user
experience as they dictate clinical documentation in ways that fit
their clinical workflows. “It understands me from the first minute
I begin talking,” he adds, noting that physicians loved that no
training was needed. The ease of use and convenience of Dragon
Medical were also big contributors to rapid physician adoption, as
were the strong existing relationships between the UHS medical
staff and IT staff during the rollout.
“Achieving the milestone of 100 million patient stories via
cloud-based speech solutions is solid evidence of the trend we
recognized early on. High quality voice capabilities across
desktop, web and mobile platforms through Nuance are helping
healthcare evolve and driving the future of voice-enabled clinical
documentation,” said Jonathon Dreyer, director, cloud and mobile
solutions, at Nuance. “We were the first to leverage cloud
technologies to break down barriers and provide a more transparent
voice experience for clinicians. And we will continue to build on
that early leadership to extend even more powerful cloud-based
voice capabilities to healthcare applications, practitioners and
organizations.”
In addition to more than 3,000 healthcare organizations that
rely on cloud technology from Nuance, the number of those accessing
the platform through speech-enabled partner applications—such as
mobile EHR apps from Cerner, Epic and eClinicalWorks—has more than
tripled in the past year.
Launched in 2011, Nuance’s industry-leading medical speech
recognition became available through the cloud, issuing in a new
way for clinical professionals to interact with clinical
documentation systems and apps via voice navigation, dramatically
enhancing their efficiency and making capturing patient stories
fast, flexible and accurate.
About Nuance Communications, Inc.
Nuance Communications, Inc. (NASDAQ: NUAN) is a leading provider
of voice and language solutions for businesses and consumers around
the world. Its technologies, applications and services make the
user experience more compelling by transforming the way people
interact with devices and systems. Every day, millions of users and
thousands of businesses experience Nuance’s proven applications.
For more information, please visit: www.nuance.com/for-healthcare.
Connect with Nuance on social media through the healthcare blog,
What’s next, as well as Twitter and LinkedIn.
Nuance and the Nuance logo are trademarks or registered
trademarks of Nuance Communications, Inc. or its affiliates in the
United States and/or other countries. All other company names or
product names may be the trademarks of their respective owners.
The statements in this press release relating to future plans,
events or services, are forward-looking statements which are
subject to specific risks and uncertainties. There are a number of
factors which could cause actual events or results to differ
materially from those indicated in such forward looking statements,
including fluctuations in demand for the Nuance products, and the
continued development of Nuance products. The reader is warned not
to rely on these forward-looking statements without reservation,
since these are simply reflections of the current situation. Nuance
disclaims any obligation to update any forward-looking statements
as a result of developments occurring after the date of this
document.
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version on businesswire.com: http://www.businesswire.com/news/home/20151110006034/en/
Nuance Communications, Inc.Media Relations:Ann Joyal,
781-565-4155.ann.joyal@nuance.com
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