With Ambulatory Care Services On the Rise, Dragon Medical Helps Meet Increased Demand with Streamlined Clinical Documentation Experience for Physicians

Nuance Communications, Inc. (NASDAQ:NUAN) today announced it has joined athenahealth’s “More Disruption Please” (MDP) program, making Nuance Dragon Medical 360 part of the athenahealth Marketplace offerings to more readily connect clinicians to the tools they need for a seamless documentation experience. This collaboration enhances the efficiency of clinicians as they use voice recognition to document care and navigate electronic medical records (EMR) in the fast-paced ambulatory setting where more than 30 percent of patients spend 10 minutes or less with physicians.

According to the U.S. Census Bureau’s latest analysis published November 2014, ambulatory healthcare services rose nearly 24 percent over a five-year period, and physicians’ offices accounted for nearly half of all ambulatory care services. In 2014 alone, use of Dragon Medical Clinic 360 Transcription, Nuance’s solution for the ambulatory clinic market, doubled in overall volume as a tool used for capturing clinical documentation. Today, more than half of U.S. clinicians use Nuance Dragon Medical 360 solutions to document care faster using technology that enables them to tell the whole patient story while getting the structured data the industry needs.

“We are excited to partner with Nuance, an industry-leading dictation solution with the goal of saving time and increasing efficiencies for our providers,” said Kyle Armbrester, chief product officer at athenahealth. “The integrated Nuance solution aims to address the many pain points of EMR documentation by seamlessly integrating speech recognition into the workflow – in real-time and on any device.”

“Clinicians want advanced speech solutions that enable them to tell the complete patient story in their own words through streamlined clinical documentation. The inclusion of Nuance Dragon Medical solutions in the athenahealth Marketplace provides thousands of clinicians with a choice of using front-end speech recognition or dictation to easily create patient records directly in athenahealth’s cloud-based EMR,” said Susan Sumner, vice president of ambulatory solutions, Nuance Communications. “This collaboration promotes physician productivity and documentation quality while supporting patient-centric care.”

Nuance clinical documentation solutions to be featured in the athenahealth Marketplace include:

  • Dragon® Medical 360 Direct, (available now) a cloud-based clinical speech recognition service with voice profiles that are easily accessed across multiple devices and infrastructures and adapt to clinician’s terms, phrases, and preferences for optimum accuracy and ease of use.
  • Dragon Medical Clinic 360 Transcription, (coming soon) a modernized method of traditional documentation that optimizes workflow by allowing clinicians to dictate, review, edit and electronically sign notes using their mobile devices.

athenahealth’s “More Disruption Please” is a partnership program aimed at leveraging the scalability of the cloud to advance innovation in healthcare for the overall improvement in the way patient care is coordinated and delivered.

By providing a choice in voice-enabled clinical documentation methods, Nuance maximizes physician productivity and satisfaction in both the acute and ambulatory environment. Read “An arranged marriage: IDNs and acquired physician practices” to learn more about the factors needed for successful clinical documentation of physicians in ambulatory practices to optimize patient care and avoid disrupting clinical workflow in these different care environments.

About Nuance Communications, Inc.Nuance Communications, Inc. (NASDAQ: NUAN) is a leading provider of voice and language solutions for businesses and consumers around the world. Its technologies, applications and services make the user experience more compelling by transforming the way people interact with devices and systems. Every day, millions of users and thousands of businesses experience Nuance’s proven applications. Visit www.nuance.com/for-healthcare and connect with Nuance on social media through the healthcare blog, What's next, as well as LinkedIn, Twitter and Facebook.

Nuance and the Nuance logo are trademarks or registered trademarks of Nuance Communications, Inc. or its affiliates in the United States and/or other countries. All other company names or product names may be the trademarks of their respective owners.

The statements in this press release relating to future plans, events or services, are forward-looking statements which are subject to specific risks and uncertainties. There are a number of factors which could cause actual events or results to differ materially from those indicated in such forward looking statements, including fluctuations in demand for the Nuance products, and the continued development of Nuance products. The reader is warned not to rely on these forward-looking statements without reservation, since these are simply reflections of the current situation. Nuance disclaims any obligation to update any forward-looking statements as a result of developments occurring after the date of this document.

Nuance Communications, Inc.Media Relations:Ann Joyal, 781-565-4155ann.joyal@nuance.com

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