Itron and WaterSmart Software Collaborate to Offer Consumer Engagement Platform
June 16 2016 - 8:45AM
Business Wire
Itron expands water portfolio with WaterSmart
Software to optimize water efficiency and consumer engagement
applications
Itron, Inc. (NASDAQ:ITRI), a world-leading technology and
services company dedicated to the resourceful use of energy and
water, and WaterSmart Software, the technology pioneer of
behavioral customer engagement solutions that save water and money,
today announced a new alliance. The collaboration will expand
Itron’s water Advanced Metering Infrastructure (AMI) portfolio in
North America to include WaterSmart’s innovative consumer
engagement technology. The technology helps utilities become more
water efficient by engaging consumers with their water usage and
delivering actionable data to utilities.
Itron signed a three-year agreement to distribute WaterSmart’s
software platform, which uses behavioral science to influence how
people use water. This new alliance will combine the strengths of
each company, including Itron’s leadership in delivering smart
networks and analytics, and WaterSmart’s market-leading consumer
engagement technology, giving Itron’s customers access to a
comprehensive AMI solution, including consumer engagement
applications.
The WaterSmart platform leverages utility meter, climate and
property data to better communicate with residential customers and
help them save water, energy and money. Water suppliers also
receive analytics that reveal insights into customer consumption
and program participation trends. Utilities using the platform have
demonstrated an increase in customer satisfaction of more than
35 percent.
“WaterSmart Software’s consumer engagement platform builds on
the strengths of Itron’s portfolio of water technology and
analytics, providing our customers with additional actionable data
to more effectively manage water resources,” said Paula Billingham,
Itron vice president of sales, marketing and delivery for Water
North America. “Our utility customers will greatly benefit from
WaterSmart’s expertise in enhancing consumer engagement and
deriving more value from data collected throughout the distribution
network. This is critical to managing precious water resources and
helping utilities realize efficiencies by reducing non-revenue
water and associated energy costs.”
“We are excited to collaborate with one of the leading water AMI
providers in the world as we work to help utilities and their
customers improve water efficiency and engage with their water use.
Using our advanced technology solutions, water utilities
are able to better educate their consumers about how much water
their household is using, how it compares to others and how they
can save water and money. These benefits translate into
significant system-wide savings for utilities in the form of
avoided costs for water, energy, treatment, and future capital
investments which helps
ensure sufficient supplies of our most precious resource
for all our communities,” said Robin Gilthorpe, WaterSmart Software
chief executive officer. “Our collaboration will provide new
opportunities for Itron’s current and future customers.”
About Itron
Itron is a world-leading technology and services company
dedicated to the resourceful use of energy and water. We provide
comprehensive solutions that measure, manage and analyze energy and
water. Our broad product portfolio includes electricity, gas, water
and thermal energy measurement devices and control technology;
communications systems; software; as well as managed and consulting
services. With thousands of employees supporting nearly 8,000
customers in more than 100 countries, Itron applies knowledge and
technology to better manage energy and water resources. Together,
we can create a more resourceful world. Join us: www.itron.com.
Itron® is a registered trademark of Itron, Inc.
About WaterSmart Software
WaterSmart Software empowers water utility managers with
actionable insights from a sea of data to help increase customer
satisfaction, reduce unaccounted for water loss, and improve
operational efficiency. Utilities using WaterSmart’s award-winning,
cloud-based analytics and customer engagement platform have
demonstrated an increase in customer satisfaction of more than 35%.
Come help us change the way the world uses water.
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version on businesswire.com: http://www.businesswire.com/news/home/20160616005360/en/
Itron, Inc.Sharelynn Moore, 509-891-3524Vice President,
Global Marketing and Public
Affairssharelynn.moore@itron.comorWaterSmart SoftwareJeff
Lipton, 415-366-8622 x816Director of
Marketingjlipton@watersmart.com
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