Samsung's Woes Could Bode Well for Apple and Other Rivals
October 11 2016 - 4:52PM
Dow Jones News
By Georgia Wells and Trisha Thadani
Samsung Electronics Co.'s decision to pull the plug on its
embattled Galaxy Note 7 smartphone could lift the fortunes of
rivals, including China's Huawei Technologies Co., Alphabet Inc.'s
Google and Apple Inc.
The South Korean electronics giant said Tuesday it would
permanently discontinue its Galaxy Note 7 smartphones, following a
fraught recall dogged by misinformation and false starts. Note 7
users will now need to buy new phones, creating an opening for
competitors, who may also seek to capitalize on diminished trust in
the Samsung brand.
Among potential beneficiaries, Apple and Google each launched
new phones in the past two months. Apple unveiled its iPhone 7 in
September, with a new version of its iOS operating system. Google,
which primarily relies on others to make phones for its Android
operating system, released the homegrown Pixel last week. All other
leading smartphone makers, including Samsung, use Android.
"As I said to [Apple CEO] Tim Cook the other day, they've got
pretty good karma, because they launched the iPhone 7 when they
did," Lowell McAdam, chief executive of Verizon Communications
Inc., told an industry conference in Menlo Park, Calif., on
Monday.
Mr. McAdam said some Verizon customers who had Galaxy Note 7s
had shifted to iPhones. But Android loyalists have also been
choosing Samsung's other, slightly cheaper flagship phone, the S
series, as well as devices from Lenovo Group Ltd.'s Motorola line,
and Google's Pixel.
"Apple is clearly the prime beneficiary," said Ben Schachter,
senior analyst at Macquarie Securities Group. "This was the
flagship Android phone and it is catching fire."
Apple shares have risen 3.4% in the past five trading days, as
Samsung's woes deepened.
Globally, Samsung is the world's largest maker of smartphones,
with 22.8% market share in the second quarter, according to market
researcher IDC. Apple ranked second at 11.7%, followed by China's
Huawei at 9.3%. IDC analyst Ramon Llamas said the Note series of
phones accounts for about 10% of Samsung shipments.
Werner Goertz, research director at research firm Gartner Inc.,
said Huawei may be in the best position to benefit from Samsung's
hiccups because its P9 flagship smartphone has sold well
internationally since it was introduced in the spring, particularly
in mature markets, where Samsung's phones are popular. The P9 is
not yet available in the U.S.
Other China-based makers of Android phones, including Oppo
Electronics Corp. and Xiaomi Corp. are less likely to benefit
because they sell few phones outside China. But Richard Guppy,
executive director for Strategy Analytics, wrote in a blog post
that these companies may seize on Samsung's troubles to enter more
developed markets.
In the U.S., Gartner's Mr. Goertz said Samsung's loss could be
particularly acute because buyers are particularly sensitive to
brand image, and are less likely than consumers in other countries
to opt for Samsung's other smartphones.
He sees Apple, Huawei and LG Electronics Inc. filling the void
for American consumers. LG, based in South Korea, may benefit from
U.S. buyers who have shown a willingness to buy a Korean brand.
Among Chinese brands, Huawei has already built a strong presence in
Europe and has been looking for deeper inroads in the U.S.
Sprint Corp. Chief Executive Marcelo Claure said he expects
Samsung to recover quickly. "Brands recover when you make great
products, and they do make great products," Mr. Claure said. "It's
a blow but it's not a fatal blow."
But Samsung will have to try harder to win back Susan Patey, of
St. John's, Newfoundland. After hearing the reports of Note 7s
overheating and sometimes catching fire, Ms. Patey returned her
Note 7 and is now considering Google's Pixel.
"I was always a really big Samsung fan," Ms. Patey says. But she
worries about the safety of Samsung's new phones. "That's probably
the reason why I'm going to switch to another phone."
--
Ryan Knutson
contributed to this article.
Write to Georgia Wells at Georgia.Wells@wsj.com
(END) Dow Jones Newswires
October 11, 2016 16:37 ET (20:37 GMT)
Copyright (c) 2016 Dow Jones & Company, Inc.
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