UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
____________________________
FORM 10-Q
_____________________________
(Mark One)
x      QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the quarterly period ended September 30, 2016
or
¨      TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the transition period from              to             .

Commission File Number 1-11921
  ____________________________
E*TRADE Financial Corporation
(Exact Name of Registrant as Specified in its Charter)
____________________________
Delaware
 
94-2844166
(State or other jurisdiction
of incorporation or organization)
 
(I.R.S. Employer
Identification Number)
1271 Avenue of the Americas, 14 th Floor, New York, New York 10020
(Address of principal executive offices and Zip Code)

(646) 521-4300
(Registrant’s telephone number, including area code)
  ____________________________
Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports) and (2) has been subject to such filing requirements for the past 90 days.    Yes x    No   ¨
Indicate by check mark whether the registrant has submitted electronically and posted on its corporate Website, if any, every Interactive Data File required to be submitted and posted pursuant to Rule 405 of Regulation S-T during the preceding 12 months (or for such shorter period that the registrant was required to submit and post such files).    Yes   x     No   ¨
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer or a smaller reporting company. See definitions of "large accelerated filer," "accelerated filer" and "smaller reporting company" in Rule 12b-2 of the Exchange Act.
Large accelerated filer   x
Accelerated filer
 
¨
Non-accelerated filer ¨  (Do not check if a smaller reporting company)
Smaller reporting company
 
¨
Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act).    Yes   ¨     No  x
Indicate the number of shares outstanding of each of the issuer’s classes of common stock, as of the latest practicable date:
As of October 31, 2016 , there were 273,812,280 shares of common stock outstanding.



E*TRADE FINANCIAL CORPORATION
FORM 10-Q QUARTERLY REPORT
For the Quarter Ended September 30, 2016
TABLE OF CONTENTS
PART I
FINANCIAL INFORMATION
 
Item 1.
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Item 2.
 
 
 
 
 
 
 
 
Item 3.
Item 4.
PART II
OTHER INFORMATION
 
Item 1.
Item 1A.
Item 2.
Item 3.
Item 4.
Item 5.
Item 6.
 

i



Unless otherwise indicated, references to "the Company," "we," "us," "our" and "E*TRADE" mean E*TRADE Financial Corporation and its subsidiaries, and references to the parent company mean E*TRADE Financial Corporation but not its subsidiaries.
E*TRADE, E*TRADE Financial, E*TRADE Bank, the Converging Arrows logo and OptionsHouse are registered trademarks of E*TRADE Financial Corporation or its subsidiaries in the United States and in other countries.

ii


PART I
FORWARD-LOOKING STATEMENTS
This report contains forward-looking statements, within the meaning of the Private Securities Litigation Reform Act of 1995, that involve risks and uncertainties. These statements discuss, among other things, our future plans, objectives, outlook, strategies, expectations and intentions relating to our business and future financial and operating results and the assumptions that underlie these matters and include any statement that is not historical in nature. These statements may be identified by the use of words such as "assume," "expect," "believe," "may," "will," "should," "anticipate," "intend," "plan," "estimate," "continue" and similar expressions. We caution that actual results could differ materially from those discussed in these forward-looking statements. Important factors that could contribute to our actual results differing materially from any forward-looking statements include, but are not limited to, those discussed under Part II. Item 1A. Risk Factors and Part I. Item 2. Management’s Discussion and Analysis of Financial Condition and Results of Operations of this Form 10-Q; and Part I. Item 1A. Risk Factors of our Annual Report on Form 10-K for the year ended December 31, 2015, filed with the Securities and Exchange Commission ("SEC"), which are incorporated herein by reference. By their nature forward-looking statements are not guarantees of future performance or results and are subject to risks, uncertainties and assumptions that are difficult to predict or quantify. Actual future results may vary materially from expectations expressed or implied in this report or any of our prior communications. The forward-looking statements contained in this report reflect our expectations only as of the date of this report. You should not place undue reliance on forward-looking statements, as we do not undertake to update or revise forward-looking statements to reflect the impact of circumstances or events that arise after the date the forward-looking statements were made, except as required by law.
ITEM 2.     MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS
The following discussion should be read in conjunction with the consolidated financial statements and the related notes that appear elsewhere in this document and with the Annual Report on Form 10-K for the year ended December 31, 2015.
GLOSSARY OF TERMS
In analyzing and discussing our business, we utilize certain metrics, ratios and other terms that are defined in the Glossary of Terms , which is located at the end of this item.
OVERVIEW
Strategy
Our business strategy is centered on two key objectives: accelerating the growth of our core brokerage business to drive organic growth and improve market share, and generating robust earnings growth and healthy returns on capital to deliver long-term value for our stockholders.
Accelerate Growth of Core Brokerage Business
Enhance digital and offline customer experience
We are focused on delivering cutting-edge trading solutions while improving our market position in investing products. Through these offerings, we aim to continue growing our customer base while deepening engagement with our existing customers.
Capitalize on value of corporate services channel
We leverage our industry-leading position in corporate stock plan administration to improve client acquisition and engage with plan participants to bolster awareness of our full suite of offerings. Our corporate services channel is a strategically important driver of brokerage account and asset growth.

1


Generate Robust Earnings Growth and Healthy Returns on Capital
Utilize balance sheet to enhance returns
We utilize our bank structure to effectively monetize brokerage relationships by investing stable, low-cost deposits primarily in agency mortgage-backed securities. Meanwhile, we continue to manage down the size and risk associated with our legacy loan portfolio.
Put capital to work for shareholders
As we continue to deliver on our capital plan initiatives, we are focused on generating and effectively deploying excess capital for the benefit of our shareholders.
Key Factors Affecting Financial Performance
Our financial performance is affected by a number of factors outside of our control, including:
customer demand for financial products and services;
performance, volume and volatility of the equity and capital markets;
the level and volatility of interest rates;
our ability to move capital to our parent company from our subsidiaries subject to regulatory approvals or notifications;
changes to the rules and regulations governing the financial services industry;
the performance of the residential real estate and credit markets; and
market demand and liquidity in the secondary market for agency mortgage-backed securities.
In addition to the items noted above, our success in the future will depend upon, among other things, our ability to execute on our business strategy.
Financial Statement Presentation
Beginning January 1, 2016, we changed our segment reporting structure to align with the manner in which business performance is now reviewed and resource allocation decisions are now made. As business performance assessments and resource allocation decisions are based on consolidated operating margin, we no longer have separate operating segments and, accordingly, no longer present disaggregated segment financial results. We also updated the presentation of the consolidated statement of income (loss) to reflect how business performance is now measured and prior periods have been reclassified to conform to the current period presentation:
interest expense related to corporate debt and interest income related to corporate cash reclassified from other income (expense) to net interest income;
losses on early extinguishment of debt, net reclassified from other income (expense) to non-interest expense; and
other income (expense) reclassified from other income (expense) to gains (losses) on securities and other, net.
Our net revenue is generated primarily from net interest income, commissions and fees and service charges. Net interest income is largely impacted by the size of our balance sheet, our balance sheet mix, and average yields on our assets and liabilities. Net interest income is driven primarily from interest earned on margin receivables and investment securities, less interest paid on interest-bearing liabilities, including deposits, customer payables, corporate debt and other borrowings. Net interest income is also earned on our legacy loan portfolio which we expect to continue to run off in future periods. Commissions revenue is generated by customer trades and is largely impacted by trade volume and commission rates. Fees and service charges revenue is mainly impacted by order flow revenue, fees earned on off-balance sheet customer cash and other assets, and advisor management fees. Our net revenue is offset by non-interest expenses, the largest of which are compensation and benefits and advertising and market development.

2


Significant Events in the Third Quarter of 2016
Completed the Acquisition of OptionsHouse
On September 12, 2016, we completed the acquisition of Aperture New Holdings, Inc., the ultimate parent company of OptionsHouse, an online brokerage, for $725 million . We funded the transaction through the issuance of fixed-to-floating rate non-cumulative perpetual preferred stock for gross proceeds of $400 million, and the remainder with existing corporate cash. For additional information, see Note 2—Business Acquisition .
Converted a substantial portion of off-balance sheet customer cash into our sweep deposit account program
During the third quarter of 2016, we converted $4.1 billion of customer cash to our sweep deposit account program. This conversion, along with the acquisition of OptionsHouse, increased the total amount of customer cash that will be available to bring back on to our balance sheet to approximately $11 billion. We expect to cross the $50 billion consolidated assets regulatory threshold during the first half of 2017 and anticipate ending the second quarter of 2017 with approximately $56 billion of total consolidated assets. We are continuing to monitor and prepare for the incremental regulatory and reporting requirements that may become applicable.
$125 million in dividends paid from bank and broker-dealer subsidiaries to the parent company
E*TRADE Bank paid a dividend of $40 million to the parent company during the third quarter of 2016.
E*TRADE Clearing paid a dividend of $28 million to the parent company during the third quarter of 2016.
E*TRADE Securities paid a dividend of $57 million to the parent company during the third quarter of 2016.


3


Key Performance Metrics
Management monitors a number of metrics in evaluating the Company’s performance. The most significant of these are shown in the table and discussed in the text below:
   
Three Months Ended September 30,
 
Variance
 
Nine Months Ended September 30,
 
Variance
 
2016 (1)
 
2015
 
2016 vs. 2015
 
2016 (1)
 
2015
 
2016 vs. 2015
Customer Activity Metrics:
 
 
 
 
 
 
 
 
 
 
 
Daily average revenue trades ("DARTs")
151,905

 
155,985

 
(3
)%
 
156,368

 
158,326

 
(1
)%
Derivative DARTs %
26
%
 
25
 %
 
1
 %
 
25
%
 
24
 %
 
1
 %
Average commission per trade
$
10.97

 
$
10.87

 
1
 %
 
$
10.81

 
$
10.92

 
(1
)%
Customer margin balances (dollars in billions)
$
6.8

 
$
7.9

 
(14
)%
 
$
6.8

 
$
7.9

 
(14
)%
End of period brokerage accounts (2)
3,438,975

 
3,203,531

 
7
 %
 
3,438,975

 
3,203,531

 
7
 %
Net new brokerage accounts (2)
161,885

 
2,205

 
*

 
225,434

 
59,608

 
*

Brokerage account attrition rate (2)
8.0
%
 
11.4
 %
 
(3.4
)%
 
8.1
%
 
10.0
 %
 
(1.9
)%
Customer assets (dollars in billions)
$
306.8

 
$
276.6

 
11
 %
 
$
306.8

 
$
276.6

 
11
 %
Net new brokerage assets (dollars in billions)
$
5.4

 
$
2.1

 
157
 %
 
$
9.9

 
$
6.5

 
52
 %
Brokerage related cash (dollars in billions)
$
48.3

 
$
40.2

 
20
 %
 
$
48.3

 
$
40.2

 
20
 %
Company Metrics:
 
 
 
 
 
 
 
 
 
 


Operating margin
46
%
 
(403
)%
 
*

 
44
%
 
(7
)%
 
*

Adjusted operating margin (3)
34
%
 
32
 %
 
2
 %
 
35
%
 
31
 %
 
4
 %
Cash and equivalents (dollars in millions)
$
1,467

 
$
1,453

 
1
 %
 
$
1,467

 
$
1,453

 
1
 %
Corporate cash (dollars in millions) (4)
$
306

 
$
432

 
(29
)%
 
$
306

 
$
432

 
(29
)%
E*TRADE Financial Tier 1 leverage ratio
7.3
%
 
8.5
 %
 
(1.2
)%
 
7.3
%
 
8.5
 %
 
(1.2
)%
E*TRADE Bank Tier 1 leverage ratio (5)
8.5
%
 
9.2
 %
 
(0.7
)%
 
8.5
%
 
9.2
 %
 
(0.7
)%
Special mention loan delinquencies (dollars in millions)
$
107

 
$
113

 
(5
)%
 
$
107

 
$
113

 
(5
)%
Allowance for loan losses (dollars in millions)
$
235

 
$
376

 
(38
)%
 
$
235

 
$
376

 
(38
)%
Net interest margin (basis points)
259

 
247

 
5
 %
 
267

 
242

 
10
 %
Interest-earning assets (average dollars in billions)
$
44.5

 
$
40.5

 
10
 %
 
$
42.9

 
$
41.4

 
4
 %
Total employees (period end)
3,655

 
3,310

 
10
 %
 
3,655

 
3,310

 
10
 %
*
Percentage not meaningful.
(1)
Includes OptionsHouse activity from the September 12, 2016 acquisition date, as follows, for the three and nine months ended September 30, 2016: DARTs of 6,492 and 2,198, respectively; addition to derivatives as a percentage of total DARTs of 2% and 1%, respectively; customer margin balances of $0.3 billion; net new and end of period brokerage accounts of 147,761; customer assets and net new brokerage assets of $3.7 billion; and brokerage related cash of $1.5 billion.
(2)
Net new and end of period brokerage accounts for the nine months ended September 30, 2016 were impacted by the closure of 4,430 accounts related to the shutdown of the Company's Hong Kong and Singapore operations. Excluding the impact of these closed accounts, brokerage account attrition rate was 8.0% for the nine months ended September 30, 2016 . Net new brokerage accounts and end of period brokerage accounts for the nine months ended September 30, 2015 were impacted by the closure of 3,484 accounts related to the escheatment of unclaimed property and 16,818 and 20,143 accounts during the three and nine months ended September 30, 2015 , respectively, related to the shutdown of the Company's global trading platform. Excluding the impact of these items, brokerage account attrition rate was 9.3% and 9.0% for the three and nine months ended September 30, 2015 , respectively.
(3)
See Earnings Overview for a reconciliation of this non-GAAP measure to the most directly comparable GAAP measure.
(4)
See Liquidity and Capital Resources for a reconciliation of this non-GAAP measure to the most directly comparable GAAP measure.
(5)
E*TRADE Securities and E*TRADE Clearing were moved out from under E*TRADE Bank in February 2015 and July 2015, respectively.




4


Customer Activity Metrics
DARTs are the predominant driver of commissions revenue from our customers. Derivative DARTs include options and futures.
Average commission per trade is an indicator of changes in our customer mix, product mix and/or product pricing.
Customer margin balances represent credit extended to customers to finance their purchases of securities by borrowing against securities they own. Customer margin includes margin receivables held on the Company's balance sheet, which are a key driver of net interest income. It also includes margin receivables of OptionsHouse customers that are held by a third party clearing firm.
End of period brokerage accounts, net new brokerage accounts and brokerage account attrition rate are indicators of our ability to attract and retain brokerage customers. The brokerage account attrition rate is calculated by dividing attriting brokerage accounts by total brokerage accounts at the previous period end, and is presented on an annualized basis. Attriting brokerage accounts are derived by subtracting net new brokerage accounts from gross new brokerage accounts.
Changes in customer assets are an indicator of the value of our relationship with the customer. An increase in customer assets generally indicates that the use of our products and services by existing and new customers is expanding. Changes in this metric are also driven by changes in the valuations of our customers’ underlying securities.
Net new brokerage assets are total inflows to all new and existing brokerage accounts less total outflows from all closed and existing brokerage accounts and are a general indicator of the use of our products and services by new and existing brokerage customers.
Brokerage related cash is an indicator of the level of engagement with our brokerage customers and is a key driver of net interest income as well as fees and service charges revenue, which includes fees earned on customer cash held by third parties.
Company Metrics
Operating margin is the percentage of net revenue that results in income before income taxes. The percentage is calculated by dividing income before income taxes by total net revenue.
Adjusted operating margin is a non-GAAP measure calculated by dividing adjusted income before income taxes by adjusted total net revenue. Adjusted income before income taxes excludes the loss on termination of legacy wholesale funding obligations recognized in the gains (losses) on securities and other, net line item, provision (benefit) for loan losses and the losses on early extinguishment of debt, net line item. Adjusted total net revenue excludes the loss on termination of legacy wholesale funding obligations from total net revenue. Adjusted operating margin provides a useful measure of our ongoing operating performance and is used by management for this purpose as these adjustments are not viewed as key factors governing our investments in the business. See Earnings Overview for a reconciliation of this non-GAAP measure to the most directly comparable GAAP measure.
Corporate cash is a component of cash and equivalents and is the primary source of capital above and beyond the capital deployed in our regulated subsidiaries. See Liquidity and Capital Resources for a reconciliation of this non-GAAP measure to the most directly comparable GAAP measure.
Tier 1 leverage ratio is an indication of capital adequacy for E*TRADE Financial and E*TRADE Bank. Tier 1 leverage ratio is Tier 1 capital divided by adjusted average assets for leverage capital purposes. See Liquidity and Capital Resources for additional information, including the calculation of regulatory capital ratios.
Special mention loan delinquencies are loans 30-89 days past due and are an indicator of the expected trend for charge-offs in future periods as these loans have a greater propensity to migrate into nonaccrual status and to ultimately be charged-off.
Allowance for loan losses is an estimate of probable losses inherent in the loan portfolio as of the balance sheet date, as well as the forecasted losses, including economic concessions to borrowers, over the estimated remaining life of loans modified as troubled debt restructurings ("TDRs").

5


Net interest margin is a measure of the net yield on our average interest-bearing assets. Net interest margin is calculated for a given period by dividing the annualized sum of net interest income by average interest-bearing assets.
Interest-earning assets, in conjunction with our net interest margin, are indicators of our ability to generate net interest income.
REGULATORY DEVELOPMENTS
On April 6, 2016, the U.S. Department of Labor published its final fiduciary regulations under the Employee Retirement Income Security Act of 1974 and the Internal Revenue Code of 1986.  These regulations, which begin to take effect in April 2017, will subject certain persons, such as broker-dealers and other financial services providers that provide investment assistance to individual retirement accounts and other qualified retirement plans and accounts, to fiduciary duties and prohibited transaction restrictions for a wider range of customer interactions.  This may require changes to the services and products we offer for our customers’ tax-qualified retirement accounts and benefit plans and could diminish our profitability and increase our potential liabilities with respect to these accounts and plans.
Each of our banking entities has deposits insured by the Federal Deposit Insurance Corporation ("FDIC") and pays quarterly assessments to the Deposit Insurance Fund ("DIF"), maintained by the FDIC, for this insurance coverage. On March 25, 2016, the FDIC published its final rule to add a surcharge to the regular DIF assessments of banks with $10 billion or more in assets, which includes E*TRADE Bank. Under the final rule, E*TRADE Bank is subject to an additional surcharge applied to its assessment base, which took effect for the assessment period beginning on July 1, 2016. Surcharges at an annual rate of 4.5 basis points will be assessed until the sooner of (1) the fund attaining 1.35 percent or (2) fourth quarter 2018. The FDIC anticipates eight quarters of "surcharge assessments." There may be a one-time “shortfall assessment” in the first quarter of 2019 to bring the fund immediately to 1.35 percent if needed. The surcharge has not had and is not expected to have a material impact on our financial condition, results of operations or cash flows.
For additional information, see Part I. Item 1. Business Regulation in our Annual Report on Form 10-K for the year ended December 31, 2015 .

6


EARNINGS OVERVIEW
The following table sets forth the significant components of the consolidated statement of income (loss) (dollars in millions except per share amounts):
 
Three Months Ended September 30,
 
Variance
 
Nine Months Ended September 30,
 
Variance
 
 
2016 vs. 2015
 
 
2016 vs. 2015
 
2016
 
2015
 
Amount
 
%
 
2016
 
2015
 
Amount
 
%
Net interest income
$
287

 
$
249

 
$
38

 
15
 %
 
$
860

 
$
751

 
$
109

 
15
 %
Total non-interest income (loss)
199

 
(188
)
 
387

 
*

 
572

 
180

 
392

 
218
 %
Total net revenue
486

 
61

 
425

 
697
 %
 
1,432

 
931

 
501

 
54
 %
Provision (benefit) for loan losses
(62
)
 
(25
)
 
(37
)
 
148
 %
 
(131
)
 
(17
)
 
(114
)
 
671
 %
Total non-interest expense
323

 
332

 
(9
)
 
(3
)%
 
930

 
1,014

 
(84
)
 
(8
)%
Income (loss) before income tax expense (benefit)
225

 
(246
)
 
471

 
*

 
633

 
(66
)
 
699

 
*

Income tax expense (benefit)
86

 
(93
)
 
179

 
*

 
208

 
(245
)
 
453

 
*

Net income (loss)
$
139

 
$
(153
)
 
$
292

 
*

 
$
425

 
$
179

 
$
246

 
137
 %
Diluted earnings (loss) per share
$
0.51

 
$
(0.53
)
 
$
1.04

 
*

 
$
1.52

 
$
0.61

 
$
0.91

 
149
 %
*
Percentage not meaningful.
Net income (loss) was $139 million and $(153) million , or $0.51 and $(0.53) per diluted share for the three months ended September 30, 2016 and 2015, respectively. Net income increased 137% to $425 million , or $1.52 per diluted share, for the nine months ended September 30, 2016 , respectively, compared to the same period in 2015 . The net loss for the three months ended September 30, 2015 was primarily driven by the $413 million pre-tax charge on the termination of legacy wholesale funding obligations recognized during the third quarter of 2015. This pre-tax charge included $43 million of losses on early extinguishment of debt, and $370 million of losses that were reclassified from accumulated other comprehensive loss related to cash flow hedges into the gains (losses) on securities and other, net line item. In addition, the nine months ended September 30, 2015 included a $73 million pre-tax loss on early extinguishment of debt recognized in the first quarter of 2015 which was offset by a $220 million income tax benefit resulting from the settlement of an IRS examination in the second quarter of 2015.
Net Revenue
The components of net revenue and the resulting variances are as follows (dollars in millions):
 
Three Months Ended September 30,
 
Variance
 
Nine Months Ended September 30,
 
Variance
 
 
2016 vs. 2015
 
 
2016 vs. 2015
 
2016
 
2015
 
Amount
 
%
 
2016
 
2015
 
Amount
 
%
Net interest income
$
287

 
$
249

 
$
38

 
15
 %
 
$
860

 
$
751

 
$
109

 
15
 %
Commissions
107

 
108

 
(1
)
 
(1
)%
 
320

 
325

 
(5
)
 
(2
)%
Fees and service charges
68

 
52

 
16

 
31
 %
 
188

 
159

 
29

 
18
 %
Gains (losses) on securities and other, net
14

 
(358
)
 
372

 
*

 
34

 
(333
)
 
367

 
*

Other revenues
10

 
10

 

 
 %
 
30

 
29

 
1

 
3
 %
Total non-interest income
199

 
(188
)
 
387

 
*

 
572

 
180

 
392

 
218
 %
Total net revenue
$
486

 
$
61

 
$
425

 
697
 %
 
$
1,432

 
$
931

 
$
501

 
54
 %
*
Percentage not meaningful.
Net Interest Income
Net interest income increased 15% to $287 million and 15% to $860 million for the three and nine months ended September 30, 2016 , respectively, compared to the same periods in 2015 . Net interest income is earned primarily through investment securities, margin receivables and our legacy loan portfolio, which will continue to run off in future periods, offset by funding costs. During the third quarter of 2015, we terminated $4.4 billion of legacy

7


wholesale funding obligations, which has significantly reduced our funding costs and improved our ability to generate net interest income.
The following table presents average balance sheet data and interest income and expense data, as well as the related net interest margin, yields and rates prepared on the basis required by the SEC’s Industry Guide 3, " Statistical Disclosure by Bank Holding Companies" (dollars in millions):  
 
Three Months Ended September 30, (1)
 
2016
 
2015
 
Average Balance
 
Interest Inc./Exp.
 
Average Yield/
Cost
 
Average Balance
 
Interest Inc./Exp.
 
Average Yield/
Cost
Cash and equivalents
$
1,989

 
$
2

 
0.42
%
 
$
1,806

 
$
1

 
0.18
%
Cash required to be segregated under federal or other regulation
1,885

 
2

 
0.33
%
 
318

 
1

 
0.18
%
Available-for-sale securities
13,301

 
66

 
1.99
%
 
12,584

 
57

 
1.83
%
Held-to-maturity securities
15,937

 
109

 
2.73
%
 
11,879

 
85

 
2.84
%
Margin receivables
6,479

 
60

 
3.68
%
 
7,984

 
70

 
3.51
%
Loans (2)
4,202

 
46

 
4.44
%
 
5,453

 
58

 
4.25
%
Broker-related receivables and other
696

 

 
0.13
%
 
461

 

 
0.69
%
Subtotal interest-earning assets
44,489

 
285

 
2.56
%
 
40,485

 
272

 
2.68
%
Other interest revenue (3)

 
24

 
 
 

 
25

 
 
    Total interest-earning assets
44,489

 
309

 
2.77
%
 
40,485

 
297

 
2.93
%
Total non-interest-earning assets (4)
4,793

 
 
 
 
 
4,220

 
 
 
 
Total assets
$
49,282

 
 
 

 
$
44,705

 
 
 
 
 

 
 
 

 
 
 
 
 
 
Deposits
$
32,285

 
$
1

 
0.01
%
 
$
25,659

 
$
1

 
0.01
%
Customer payables
7,592

 
2

 
0.06
%
 
6,348

 
2

 
0.07
%
Broker-related payables and other
1,258

 

 
0.00
%
 
1,749

 

 
0.00
%
Other borrowings (5)
409

 
4

 
4.15
%
 
3,582

 
30

 
3.38
%
Corporate debt
993

 
13

 
5.40
%
 
1,023

 
13

 
5.23
%
Subtotal interest-bearing liabilities
42,537

 
20

 
0.19
%
 
38,361

 
46

 
0.48
%
Other interest expense  (6)

 
2

 
 
 

 
2

 
 
    Total interest-bearing liabilities
42,537

 
22

 
0.20
%
 
38,361

 
48

 
0.49
%
Total non-interest-bearing liabilities (7)
719

 
 
 
 
 
573

 
 
 
 
Total liabilities
43,256

 
 
 
 
 
38,934

 
 
 
 
Total shareholders' equity
6,026

 
 
 
 
 
5,771

 
 
 
 
Total liabilities and shareholders' equity
$
49,282

 
 
 
 
 
$
44,705

 
 
 
 
Excess of interest earning assets over interest bearing liabilities/net interest income/net interest margin
$
1,952

 
$
287

 
2.59
%
 
$
2,124

 
$
249

 
2.47
%
(1)
Beginning in 2016, interest expense related to corporate debt and interest income related to corporate cash are presented within net interest income. Prior periods have been reclassified to conform with current period presentation.
(2)
Nonaccrual loans are included in the average loan balances. Interest payments received on nonaccrual loans are recognized on a cash basis in interest income until it is doubtful that full payment will be collected, at which point payments are applied to principal.
(3)
Represents interest income on securities loaned.
(4)
Non-interest earning assets consist of property and equipment, net, goodwill, other intangibles, net and other assets that do not generate interest income.
(5)
In September 2015, we terminated $4.4 billion of legacy wholesale funding obligations.
(6)
Represents interest expense on securities borrowed.
(7)
Non-interest bearing liabilities consist of other liabilities that do not generate interest expense.


8


 
Nine Months Ended September 30, (1)
 
2016
 
2015
 
Average Balance
 
Interest Inc./Exp.
 
Average Yield/
Cost
 
Average Balance
 
Interest Inc./Exp.
 
Average Yield/
Cost
Cash and equivalents
$
1,730

 
$
5

 
0.40
%
 
$
1,692

 
$
2

 
0.17
%
Cash required to be segregated under federal or other regulation
1,540

 
4

 
0.33
%
 
335

 
1

 
0.14
%
Available-for-sale securities
13,149

 
198

 
2.01
%
 
12,838

 
189

 
1.97
%
Held-to-maturity securities
14,993

 
319

 
2.84
%
 
12,173

 
259

 
2.83
%
Margin receivables
6,553

 
185

 
3.77
%
 
7,997

 
208

 
3.48
%
Loans (2)
4,505

 
146

 
4.33
%
 
5,838

 
177

 
4.04
%
Broker-related receivables and other
470

 
1

 
0.21
%
 
575

 
2

 
0.68
%
Subtotal interest-earning assets
42,940

 
858

 
2.67
%
 
41,448

 
838

 
2.70
%
Other interest revenue (3)

 
65

 
 
 

 
85

 
 
    Total interest-earning assets
42,940

 
923

 
2.87
%
 
41,448

 
923

 
2.97
%
Total non-interest-earning assets (4)
4,882

 
 
 
 
 
4,528

 
 
 
 
Total assets
$
47,822

 
 
 
 
 
$
45,976

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Deposits
$
31,243

 
$
3

 
0.01
%
 
$
25,667

 
$
4

 
0.02
%
Customer payables
6,988

 
4

 
0.07
%
 
6,438

 
4

 
0.08
%
Broker-related payables and other
1,351

 

 
0.00
%
 
1,779

 

 
0.00
%
Other borrowings (5)
418

 
13

 
4.23
%
 
4,514

 
112

 
3.35
%
Corporate debt
994

 
40

 
5.40
%
 
1,103

 
46

 
5.70
%
Subtotal interest-bearing liabilities
40,994

 
60

 
0.19
%
 
39,501

 
166

 
0.57
%
Other interest expense  (6)

 
3

 
 
 

 
6

 
 
    Total interest-bearing liabilities
40,994

 
63

 
0.20
%
 
39,501

 
172

 
0.57
%
Total non-interest-bearing liabilities (7)
1,010

 
 
 
 
 
874

 
 
 
 
Total liabilities
42,004

 
 
 
 
 
40,375

 
 
 
 
Total shareholders' equity
5,818

 
 
 
 
 
5,601

 
 
 
 
Total liabilities and shareholders' equity
$
47,822

 
 
 
 
 
$
45,976

 
 
 
 
Excess of interest earning assets over interest bearing liabilities/net interest income/net interest margin
$
1,946

 
$
860

 
2.67
%
 
$
1,947

 
$
751

 
2.42
%
(1)
Beginning in 2016, interest expense related to corporate debt and interest income related to corporate cash are presented within net interest income. Prior periods have been reclassified to conform with current period presentation.
(2)
Nonaccrual loans are included in the average loan balances. Interest payments received on nonaccrual loans are recognized on a cash basis in interest income until it is doubtful that full payment will be collected, at which point payments are applied to principal.
(3)
Represents interest income on securities loaned.
(4)
Non-interest earning assets consist of property and equipment, net, goodwill, other intangibles, net and other assets that do not generate interest income.
(5)
In September 2015, we terminated $4.4 billion of legacy wholesale funding obligations.
(6)
Represents interest expense on securities borrowed.
(7)
Non-interest bearing liabilities consist of other liabilities that do not generate interest expense.
Average interest-earning assets increased 10% to $44.5 billion and 4% to $42.9 billion for the three and nine months ended September 30, 2016 , respectively, compared to the same periods in 2015 . The fluctuation in interest-earning assets is generally driven by changes in interest-bearing liabilities, primarily deposits and customer payables. Average interest-bearing liabilities increased 11% to $42.5 billion and 4% to $41.0 billion for the three and nine months ended September 30, 2016 , respectively, compared to the same periods in 2015 . The increases were primarily due to increased deposits as a result of transferring customer cash held by third parties to our balance sheet using our sweep deposit platform. The increases were partially offset by the termination of our legacy wholesale funding obligations during the third quarter of 2015. For additional information on our balance sheet growth and customer cash held by third parties, see Balance Sheet Overview .
Beginning in 2016, we transitioned to utilizing net interest margin as the key metric for measuring our performance in leveraging our bank structure to effectively monetize brokerage relationships. Net interest margin increased 12 basis points to 2.59% and 25 basis points to 2.67% for the three and nine months ended September 30, 2016 , respectively, compared to the same periods in 2015 . Net interest margin is driven by the mix of asset and liability average balances and the interest rates earned or paid on those balances. The increases were primarily due to lower borrowing costs resulting from the termination of $4.4 billion of legacy wholesale funding obligations during the third quarter of 2015. In addition, for the three and nine months ended September 30, 2016 , revenue from investments in securities increased primarily as a result of increased balances compared to the prior periods. These

9


increases were partially offset by the lower rates earned on reinvesting funds in securities as our legacy loan portfolios continue to pay down. Margin balances also decreased 19% and 18% , respectively, for the three and nine months ended September 30, 2016 compared to the same periods in 2015; however, the impact of the margin receivables decrease was partially offset by increased rates earned on margin due to the increase in market interest rates and changes in customer mix.
Commissions
Commissions revenue decreased 1% to $107 million and 2% to $320 million for the three and nine months ended September 30, 2016 , respectively, compared to the same periods in 2015 . The main factors that affect commissions revenue are DARTs, average commission per trade and the number of trading days.
DARTs volume decreased 3% to 151,905 and 1% to 156,368 for the three and nine months ended September 30, 2016 , respectively, compared to the same periods in 2015 . Derivative DARTs represented 26% and 25% of trading volume for the three and nine months ended September 30, 2016 , respectively, compared to 25% and 24% of trading volume for the same periods in 2015 .
Average commission per trade increased 1% to $10.97 and decreased 1% to $10.81 for the three and nine months ended September 30, 2016 , respectively, compared to the same periods in 2015 . Average commission per trade is impacted by customer mix and the different commission rates on various trade types (e.g. equities, derivatives, stock plan, and mutual funds).
Fees and Service Charges
Fees and service charges increased 31% to $68 million and 18% to $188 million for the three and nine months ended September 30, 2016 , respectively, compared to the same periods in 2015 . The components of fees and service charges and the resulting variances are as follows (dollars in millions):
 
Three Months Ended September 30,
 
Variance
 
Nine Months Ended September 30,
 
Variance
 
 
2016 vs. 2015
 
 
2016 vs. 2015
 
2016
 
2015
 
Amount
 
%
 
2016
 
2015
 
Amount
 
%
Order flow revenue
$
24

 
$
21

 
$
3

 
14
 %
 
$
68

 
$
65

 
$
3

 
5
 %
Money market funds and sweep deposits revenue (1)
13

 
7

 
6

 
86
 %
 
31

 
18

 
13

 
72
 %
Mutual fund service fees
9

 
7

 
2

 
29
 %
 
27

 
19

 
8

 
42
 %
Advisor management fees
8

 
6

 
2

 
33
 %
 
21

 
20

 
1

 
5
 %
Foreign exchange revenue
6

 
3

 
3

 
100
 %
 
15

 
12

 
3

 
25
 %
Reorganization fees
4

 
3

 
1

 
33
 %
 
11

 
8

 
3

 
38
 %
Other fees and service charges
4

 
5

 
(1
)
 
(20
)%
 
15

 
17

 
(2
)
 
(12
)%
Total fees and service charges
$
68

 
$
52

 
$
16

 
31
 %
 
$
188

 
$
159

 
$
29

 
18
 %
(1)
Includes revenue earned on average customer cash held by third parties based on the federal funds rate or LIBOR plus a negotiated spread or other contractual arrangements with the third party institutions.
The increase in fees and services charges for the three and nine months ended September 30, 2016 , compared to the same periods in 2015 , was primarily driven by increased mutual fund service fees and the impact of increased market interest rates on customer cash held by third parties. Fees and service charges may decline in future periods as we continue to transfer customer cash held by third parties onto our balance sheet.

10


Gains (Losses) on Securities and Other, Net
The components of gains (losses) on securities and other, net and the resulting variances are as follows (dollars in millions):
 
Three Months Ended September 30,
 
Variance
 
Nine Months Ended September 30,
 
Variance
 
 
2016 vs. 2015
 
 
2016 vs. 2015
 
2016
 
2015
 
Amount
 
%
 
2016
 
2015
 
Amount
 
%
Reclassification of deferred losses on cash flow hedges
$

 
$
(370
)
 
$
370

 
(100
)%
 
$

 
$
(370
)
 
$
370

 
(100
)%
Gains on available-for-sale securities, net:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Gains on available-for-sale securities
17

 
30

 
(13
)
 
(43
)%
 
46

 
48

 
(2
)
 
(4
)%
Losses on available-for-sale securities

 
(19
)
 
19

 
(100
)%
 

 
(19
)
 
19

 
(100
)%
Subtotal
17

 
11

 
6

 
55
 %
 
46

 
29

 
17

 
59
 %
Hedge ineffectiveness
(4
)
 
(2
)
 
(2
)
 
100
 %
 
(8
)
 

 
(8
)
 
*

Equity method investment income (loss) and other
1

 
3

 
(2
)
 
(67
)%
 
(4
)
 
8

 
(12
)
 
*

Gains (losses) on securities and other, net
$
14

 
$
(358
)
 
$
372

 
*

 
$
34

 
$
(333
)
 
$
367

 
*

*
Percentage not meaningful.
Gains (losses) on securities and other, net was $14 million and $34 million for the three and nine months ended September 30, 2016 , respectively, compared to $(358) million and $(333) million for the same periods in 2015 . During the three and nine months ended September 30, 2016 increased net gains on the sale of available-for-sale agency securities were partially offset by losses on hedge ineffectiveness, and for nine months ended September 30, 2016 additionally by losses on equity method investments. Gains (losses) on securities and other, net for the three and nine months ended September 30, 2015 included $370 million of losses reclassified from accumulated other comprehensive loss related to cash flow hedges as a result of the termination of $4.4 billion of legacy wholesale funding obligations during the third quarter of 2015.
Provision (Benefit) for Loan Losses
We recognized a benefit for loan losses of $62 million and $131 million for the three and nine months ended September 30, 2016 , respectively, compared to a benefit of $25 million and $17 million for the same periods in 2015 . The current period provision benefit of $62 million includes approximately $40 million resulting from updated performance expectations based on the sustained outperformance of a substantial volume of high-risk home equity lines of credit ("HELOCs"). The current period benefit also reflected recoveries in excess of prior expectations, including recoveries of previous charge-offs that were not included in our loss estimates, as well as payoffs on loans converting to amortizing. The timing and magnitude of the provision (benefit) for loan losses is affected by many factors that could result in variability, particularly as mortgage loans reach the end of their interest-only period. For additional information on management's estimate of the allowance for loan losses, see Concentrations of Credit Risk .

11


Non-Interest Expense
The components of non-interest expense and the resulting variances are as follows (dollars in millions):
 
Three Months Ended September 30,
 
Variance
 
Nine Months Ended September 30,
 
Variance
 
 
2016 vs. 2015
 
 
2016 vs. 2015
 
2016
 
2015
 
Amount
 
%
 
2016
 
2015
 
Amount
 
%
Compensation and benefits
$
123

 
$
123

 
$

 
 %
 
$
374

 
$
354

 
$
20

 
6
 %
Advertising and market development
27

 
23

 
4

 
17
 %
 
100

 
89

 
11

 
12
 %
Clearing and servicing
26

 
23

 
3

 
13
 %
 
75

 
72

 
3

 
4
 %
Professional services
26

 
24

 
2

 
8
 %
 
70

 
77

 
(7
)
 
(9
)%
Occupancy and equipment
24

 
21

 
3

 
14
 %
 
71

 
64

 
7

 
11
 %
Communications
22

 
24

 
(2
)
 
(8
)%
 
65

 
62

 
3

 
5
 %
Depreciation and amortization
20

 
21

 
(1
)
 
(5
)%
 
60

 
61

 
(1
)
 
(2
)%
FDIC insurance premiums
6

 
7

 
(1
)
 
(14
)%
 
18

 
36

 
(18
)
 
(50
)%
Amortization of other intangibles
5

 
5

 

 
 %
 
15

 
15

 

 
 %
Restructuring and acquisition-related activities
25

 
2

 
23

 
*

 
28

 
8

 
20

 
250
 %
Losses on early extinguishment of debt, net

 
39

 
(39
)
 
(100
)%
 

 
112

 
(112
)
 
(100
)%
Other non-interest expenses
19

 
20

 
(1
)
 
(5
)%
 
54

 
64

 
(10
)
 
(16
)%
Total non-interest expense
$
323

 
$
332

 
$
(9
)
 
(3
)%
 
$
930

 
$
1,014

 
$
(84
)
 
(8
)%
*
Percentage not meaningful.
Compensation and Benefits
Compensation and benefits remained unchanged at $123 million and increased 6% to $374 million for the three and nine months ended September 30, 2016 , respectively, compared to the same periods in 2015 . Employee headcount at September 30, 2016 compared to September 30, 2015 increased 10% as we hired additional customer service professionals and financial consultants consistent with our key business objective of accelerating growth of the core brokerage business. Executive severance expense of $6 million was recognized during both the three months ended September 30, 2016 and the nine months ended September 30, 2015. However, the impact of this hiring and severance expense for the three months ended September 30, 2016 was offset by the reversal of share-based compensation and other incentive compensation that will not vest due to the Company's restructuring activities during the three months ended September 30, 2016. For additional information, see Note 3—Restructuring and Acquisition-Related Activities .
Advertising and Market Development
Advertising and market development increased 17% to $27 million and 12% to $100 million for the three and nine months ended September 30, 2016 , respectively, compared to the same periods in 2015 . The increases were primarily due to investments to drive customer acquisition and deepen engagement during the three and nine months ended September 30, 2016 .
Professional Services
Professional services expense increased 8% to $26 million and decreased 9% to $70 million for the three and nine months ended September 30, 2016 , respectively, compared to the same periods in 2015 . The decrease for the nine months ended September 30, 2016 was primarily driven by lower project-based consulting expenses, compared to the same period in 2015 .

12


Occupancy and Equipment
Occupancy and equipment expense increased 14% to $24 million and 11% to $71 million for the three and nine months ended September 30, 2016 , respectively, compared to the same periods in 2015 . The increases were primarily driven by higher facilities expenses and increased software maintenance and licensing costs compared to the same periods in 2015 .
FDIC Insurance Premiums
FDIC insurance premiums decreased 14% to $6 million and 50% to $18 million for the three and nine months ended September 30, 2016 , respectively, compared to the same periods in 2015 . The decrease for the nine months ended September 30, 2016 was driven by lower rate assessments due to continued improvement in our overall risk profile compared to the same period in 2015 . The three months ended September 30, 2016 also reflected the impact of the FDIC's DIF assessment changes which included decreases to the initial assessment rates that were partially offset by the surcharge.
Restructuring and Acquisition-Related Activities
Restructuring and acquisition-related activities were $25 million and $28 million for the three and nine months ended September 30, 2016 , compared to $2 million and $8 million for the same periods in 2015 . Restructuring and acquisition-related activities during the three and nine months ended September 30, 2016 reflected $18 million and $21 million, respectively, of restructuring costs and $7 million of expense related to the OptionsHouse acquisition. The restructuring costs for the three and nine months ended September 30, 2016 primarily related to severance charges from the realignment of our core brokerage business and a focused review of our organizational structure and expenses. These restructuring activities are expected to eliminate approximately $21 million of future annual expenses, primarily compensation and benefits. We expect to incur additional restructuring costs in the future as we complete the integration of OptionsHouse by the third quarter of 2017. For additional information, see Note 3—Restructuring and Acquisition-Related Activities .
Losses on Early Extinguishment of Debt, Net
There were no losses on early extinguishment of debt, net for the three and nine months ended September 30, 2016 , compared to $39 million and $112 million for the three and nine months ended September 30, 2015 . During the third quarter of 2015, we terminated legacy wholesale funding obligations which resulted in a pre-tax loss of $43 million that was offset by a $4 million gain on the extinguishment of certain trust preferred securities. During the first quarter of 2015 we issued 4 5 / 8 % Senior Notes and used the net proceeds together with corporate cash to redeem the 6 3 / 8 % Senior Notes, which resulted in a $73 million pre-tax loss on early extinguishment of debt.
Other Non-Interest Expenses
Other non-interest expenses decreased 5% to $19 million and 16% to $54 million for the three and nine months ended September 30, 2016 , respectively, compared to the same periods in 2015 . The decrease for the nine months ended September 30, 2016 , compared to the same period in 2015 was primarily driven by a $9 million expense related to a third party contract amendment executed during the second quarter of 2015.
Operating Margin
Operating margin was 46% and 44% for the three and nine months ended September 30, 2016 , respectively, compared to (403)% and (7)% for the same periods in 2015 . Adjusted operating margin, a non-GAAP measure, was 34% and 35% for the three and nine months ended September 30, 2016 , respectively, compared to 32% and 31% for the same periods in 2015 .
Adjusted operating margin is a non-GAAP measure calculated by dividing adjusted income before income taxes by adjusted total net revenue. Adjusted income before income taxes excludes the loss on termination of legacy wholesale funding obligations recognized in the gains (losses) on securities and other, net line item, provision (benefit) for loan losses and the losses on early extinguishment of debt, net line item. The following table provides a reconciliation of adjusted income before income tax expense and adjusted operating margin, non-GAAP measures, to the most directly comparable GAAP measures (dollars in millions):

13


 
Three Months Ended September 30,
 
Nine Months Ended September 30,
 
2016
 
2015
 
2016
 
2015
 
Amount
 
Operating Margin %
 
Amount
 
Operating Margin %
 
Amount
 
Operating Margin %
 
Amount
 
Operating Margin %
Income (loss) before income tax expense (benefit) / operating margin
$
225

 
46%
 
$
(246
)
 
(403)%
 
$
633

 
44%
 
$
(66
)
 
(7)%
Add back impact of pre-tax items:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Loss included in Gains (losses) on securities and other, net

 
 
 
370

 
 
 

 
 
 
370

 
 
Provision (benefit) for loan losses
(62
)
 
 
 
(25
)
 
 
 
(131
)
 
 
 
(17
)
 
 
Losses on early extinguishment of debt, net (1)

 
 
 
39

 
 
 

 
 
 
112

 
 
Subtotal
(62
)
 
 
 
384

 
 
 
(131
)
 
 
 
465

 
 
Adjusted income before income tax expense (benefit) / adjusted operating margin
$
163

 
34%
 
$
138

 
32%
 
$
502

 
35%
 
$
399

 
31%
(1)
Includes $43 million losses on early extinguishment of debt related to the termination of legacy wholesale funding obligations, partially offset by $4 million gain on the extinguishment of certain trust preferred securities for both the three and nine months ended September 30, 2015. The nine months ended September 30, 2015 also includes $73 million losses on early extinguishment of debt.
Adjusted total net revenue excludes the loss on termination of legacy wholesale funding obligations from total net revenue. The following table provides a reconciliation of adjusted total net revenue, a non-GAAP measure, to the most directly comparable GAAP measure (dollars in millions):
 
Three Months Ended September 30,
 
Nine Months Ended September 30,
 
2016
 
2015
 
2016
 
2015
Total net revenue
$
486

 
$
61

 
$
1,432

 
$
931

Add back impact of termination of legacy wholesale funding obligations:
 
 
 
 
 
 
 
Loss included in Gains (losses) on securities and other, net

 
370

 

 
370

Adjusted total net revenue
$
486

 
$
431

 
$
1,432

 
$
1,301

Income Tax Expense (Benefit)
Income tax expense was $ 86 million and $208 million for the three and nine months ended September 30, 2016 , respectively, compared to an income tax benefit of $93 million and $245 million for the same periods in 2015 . The effective tax rates were 38% and 33% for the three and nine months ended September 30, 2016 , respectively, compared to 38% and 372% for the same periods in 2015 .
The effective tax rate of 33% for the nine months ended September 30, 2016 was primarily driven by a $31 million tax benefit recognized during the three months ended March 31, 2016 related to the release of valuation allowances against certain state deferred tax assets . Effective January 1, 2016, we elected to treat E*TRADE Securities and E*TRADE Clearing as single member LLCs for tax purposes. Prior to this election, the broker-dealers were treated as separate taxable corporations. The election to be treated as single member LLCs, in addition to the future income projections at the broker-dealers, will result in the utilization of certain state deferred tax assets, primarily state NOLs, against which we had previously recorded valuation allowances.
The effective tax rate of 372% for the nine months ended September 30, 2015 was driven by the settlement of an IRS examination, resulting in a $220 million income tax benefit in the second quarter of 2015. For additional information, see Note 13—Income Taxes .


14


BALANCE SHEET OVERVIEW
The following table sets forth the significant components of the consolidated balance sheet (dollars in millions):
 
 
 
 
 
Variance
 
September 30,
 
December 31,
 
2016 vs. 2015
 
2016
 
2015
 
Amount
 
%
Assets:
 
 
 
 
 
 
 
Cash and equivalents
$
1,467

 
$
2,233

 
$
(766
)
 
(34
)%
Segregated cash
2,159

 
1,057

 
1,102

 
104
 %
Securities (1)
29,682

 
25,602

 
4,080

 
16
 %
Margin receivables
6,552

 
7,398

 
(846
)
 
(11
)%
Loans receivable, net
3,832

 
4,613

 
(781
)
 
(17
)%
Receivables from brokers, dealers and clearing organizations (2)
1,118

 
520

 
598

 
115
 %
Goodwill and other intangibles, net
2,698

 
1,966

 
732

 
37
 %
Deferred tax assets, net
725

 
1,033

 
(308
)
 
(30
)%
Other (3)
966

 
1,005

 
(39
)
 
(4
)%
Total assets
$
49,199

 
$
45,427

 
$
3,772

 
8
 %
Liabilities and shareholders’ equity:
 
 
 
 
 
 
 
Deposits
$
31,697

 
$
29,445

 
$
2,252

 
8
 %
Customer payables
7,827

 
6,544

 
1,283

 
20
 %
Payables to brokers, dealers and clearing organizations (4)
1,227

 
1,576

 
(349
)
 
(22
)%
Other borrowings
409

 
491

 
(82
)
 
(17
)%
Corporate debt
994

 
997

 
(3
)
 
 %
Other liabilities
729

 
575

 
154

 
27
 %
Total liabilities
42,883

 
39,628

 
3,255

 
8
 %
Shareholders’ equity
6,316

 
5,799

 
517

 
9
 %
Total liabilities and shareholders’ equity
$
49,199

 
$
45,427

 
$
3,772

 
8
 %
(1)
Includes balance sheet line items available-for-sale and held-to-maturity securities.
(2)
Includes deposits paid for securities borrowed of $657 million and $120 million as of September 30, 2016 and December 31, 2015 , respectively.
(3)
Includes balance sheet line items property and equipment, net and other assets.
(4)
Includes deposits received for securities loaned of $1.2 billion and $1.5 billion as of September 30, 2016 and December 31, 2015 , respectively.
Cash and Equivalents
Cash and equivalents decreased 34% to $1.5 billion during the nine months ended September 30, 2016 . We used existing corporate cash along with the gross proceeds from the issuance of $400 million of fixed-to-floating rate non-cumulative preferred stock to fund the acquisition of OptionsHouse in the third quarter of 2016. In addition, cash was used for repurchases of common stock and purchases of investment securities during the nine months ended September 30, 2016 . For additional information on our use of corporate cash, see Liquidity and Capital Resources .
Segregated Cash
Segregated cash increased 104% to $2.2 billion during the nine months ended September 30, 2016 . The level of cash required to be segregated under federal or other regulations, or segregated cash, is driven largely by customer payables and securities lending balances we hold as liabilities in excess of the amount of margin receivables and securities borrowed balances we hold as assets. The excess represents customer cash that we are required by our regulators to segregate for the exclusive benefit of our brokerage customers.

15


Securities
Available-for-sale and held-to-maturity securities are summarized as follows (dollars in millions):
 
 
 
Variance
 
September 30,
 
December 31,
 
2016 vs. 2015
 
2016
 
2015
 
Amount
 
%
Available-for-sale securities:
 
 
 
 
 
 
 
Debt securities:
 
 
 
 
 
 
 
Agency mortgage-backed securities and CMOs
$
12,180

 
$
11,763

 
$
417

 
4
%
Other debt securities
1,280

 
794

 
486

 
61
%
Total debt securities
13,460

 
12,557

 
903

 
7
%
Publicly traded equity securities (1)
33

 
32

 
1

 
3
%
Total available-for-sale securities
$
13,493

 
$
12,589

 
$
904

 
7
%
Held-to-maturity securities:
 
 
 
 
 
 
 
Agency mortgage-backed securities and CMOs
$
13,176

 
$
10,353

 
$
2,823

 
27
%
Other debt securities
3,013

 
2,660

 
353

 
13
%
Total held-to-maturity securities
$
16,189

 
$
13,013

 
$
3,176

 
24
%
Total investments in securities
$
29,682

 
$
25,602

 
$
4,080

 
16
%
(1)
Consists of investments in a mutual fund related to the Community Reinvestment Act.
Securities represented 60% and 56% of total assets at September 30, 2016 and December 31, 2015 , respectively. We classify debt securities as available-for-sale or held-to-maturity based on our investment strategy and management’s assessment of our intent and ability to hold the debt securities until maturity.
The increase in total investments in securities during the nine months ended September 30, 2016 was primarily due to net purchases of investment securities as a result of increased sweep deposits and the reinvestment of funds as our loan portfolios pay down. During the three months ended June 30, 2016, securities with a fair value of approximately $492 million were transferred from available-for-sale to held-to-maturity pursuant to an evaluation of our investment strategy and an assessment by management about our intent and ability to hold those particular securities until maturity. See Note 14—Shareholders' Equity for additional information.
Margin Receivables
Margin receivables decreased 11% to $6.6 billion during the nine months ended September 30, 2016 . The decrease in margin receivables was primarily driven by overall customer market sentiment during the period, lowering demand for additional margin lending. Average margin receivables were $6.6 billion for the nine months ended September 30, 2016 .
Loans Receivable, Net
Loans receivable, net are summarized as follows (dollars in millions):
 
 
 
Variance
 
September 30,
 
December 31,
 
2016 vs. 2015
 
2016
 
2015
 
Amount
 
%
One- to four-family
$
2,094

 
$
2,488

 
$
(394
)
 
(16
)%
Home equity
1,685

 
2,114

 
(429
)
 
(20
)%
Consumer
271

 
341

 
(70
)
 
(21
)%
Total loans receivable
4,050

 
4,943

 
(893
)
 
(18
)%
Unamortized premiums, net
17

 
23

 
(6
)
 
(26
)%
Allowance for loan losses
(235
)
 
(353
)
 
118

 
(33
)%
Total loans receivable, net
$
3,832

 
$
4,613

 
$
(781
)
 
(17
)%
Loans receivable, net decreased 17% to $3.8 billion during the nine months ended September 30, 2016 . We plan on reducing balance sheet risk through loan portfolio run-off for the foreseeable future. As our portfolio ages, we

16


continue to gather substantive performance history on loan conversions from interest-only to amortizing and assess the economic environment and the value of our portfolio in the marketplace. While it is our intention to hold these loans, if the markets improve our strategy could change. For additional information on management's estimate of the allowance for loan losses, see Concentrations of Credit Risk .
Goodwill and Other Intangibles, net
Goodwill and other intangibles, net increased 37% to $ 2.7 billion during the nine months ended September 30, 2016 . The increase was driven by $578 million and $169 million in provisional goodwill and intangible assets, respectively, recorded in connection with the OptionsHouse acquisition. For additional information, see Note 2—Business Acquisition .
Deposits
Deposits are summarized as follows (dollars in millions):
 
 
 
Variance
 
September 30,
 
December 31,
 
2016 vs. 2015
 
2016
 
2015
 
Amount
 
%
Sweep deposits
$
26,464

 
$
24,018

 
$
2,446

 
10
 %
Complete savings deposits
3,182

 
3,357

 
(175
)
 
(5
)%
Checking deposits
1,252

 
1,239

 
13

 
1
 %
Other money market and savings deposits
765

 
792

 
(27
)
 
(3
)%
Time deposits
34

 
39

 
(5
)
 
(13
)%
Total deposits
$
31,697

 
$
29,445

 
$
2,252

 
8
 %
Deposits represented 74% of total liabilities at both September 30, 2016 and December 31, 2015 . At September 30, 2016 , approximately 90% of our customer deposits were covered by FDIC insurance.
The majority of the deposits balance, specifically sweep deposits, is included in brokerage related cash, which is reported as a customer activity metric. Total brokerage related cash is summarized as follows (dollars in millions):
 
 
 
Variance
 
September 30,
 
December 31,
 
2016 vs. 2015
 
2016
 
2015
 
Amount
 
%
Sweep deposits (1)
$
26,464

 
$
24,018

 
$
2,446

 
10
%
Customer payables
7,827

 
6,544

 
1,283

 
20
%
Subtotal
34,291


30,562

 
3,729

 
12
%
Customer cash held by third parties (2)
14,024

 
11,173

 
2,851

 
26
%
Total brokerage related cash
$
48,315

 
$
41,735

 
$
6,580

 
16
%
 
(1)
Sweep deposits are held at bank subsidiaries and are included in the deposits line item on our consolidated balance sheet.
(2)
Customer cash held by third parties is not reflected on our consolidated balance sheet and are not immediately available for liquidity purposes.
We offer an extended insurance sweep deposit account ("ESDA") program to our brokerage customers. The ESDA program utilizes our bank subsidiaries, in combination with additional third party program banks, to allow customers the ability to have aggregate deposits they hold in the ESDA program insured up to $1,250,000 for each category of legal ownership. As of September 30, 2016 , approximately 98% of sweep deposits were in the ESDA program.
Customer payables increased 20% to $7.8 billion during the nine months ended September 30, 2016 , primarily driven by net sales of securities in brokerage customer accounts.

17


Customer cash held by third parties is maintained at unaffiliated financial institutions. The components of customer cash held by third parties are summarized as follows (dollars in millions):
 
 
 
Variance
 
September 30,
 
December 31,
 
2016 vs. 2015
 
2016
 
2015
 
Amount
 
%
Sweep deposits at unaffiliated financial institutions
$
12,336

 
$
5,818

 
$
6,518

 
112
 %
Customer cash held at third party clearing firm (1)
1,535

 

 
1,535

 
100
 %
Municipal funds and other
153

 
3,599

 
(3,446
)
 
(96
)%
Money market fund

 
1,756

 
(1,756
)
 
(100
)%
Customer cash held by third parties
$
14,024

 
$
11,173

 
$
2,851

 
26
 %
(1)
Represents OptionsHouse's customer cash held by third party.
During the nine months ended September 30, 2016 , we transferred a net total of $2.8 billion of customer cash held at third party institutions back onto our balance sheet. This amount included $1.6 billion of customer balances converted from the money market fund product held by third parties to our ESDA program during the first quarter of 2016, allowing us to more efficiently manage our balance sheet size through our sweep deposits platform. During the third quarter of 2016, we converted $4.1 billion of customer cash to our ESDA program. This conversion, along with the acquisition of OptionsHouse, increased the total amount of customer cash that will be available to bring back on to our balance sheet to approximately $11 billion. We expect to exceed $50 billion in consolidated assets regulatory threshold during the first half of 2017, and anticipate ending the second quarter of 2017 with approximately $56 billion of total consolidated assets.
Other Borrowings
Other borrowings, which includes securities sold under agreements to repurchase and trust preferred securities ("TRUPs"), are summarized as follows (dollars in millions):
 
 
Variance
 
September 30,
 
December 31,
 
2016 vs. 2015
 
2016
 
2015
 
Amount
 
%
Trust preferred securities
$
409

 
$
409

 
$

 
 %
Repurchase agreements

 
82

 
(82
)
 
(100
)%
Total other borrowings
$
409

 
$
491

 
$
(82
)
 
(17
)%
Other borrowings represented 1% of total liabilities at both September 30, 2016 and December 31, 2015 .

18


Corporate Debt
Corporate debt is summarized as follows (dollars in millions):
 
Face Value
 
Discount
 
Net
September 30, 2016
 
 
 
 
 
Interest-bearing notes:
 
 
 
 
 
3 / 8 % Notes, due 2022
$
540

 
$
(4
)
 
$
536

5 / 8 % Notes, due 2023
460

 
(5
)
 
455

Total interest-bearing notes
1,000

 
(9
)
 
991

Non-interest-bearing debt:
 
 
 
 
 
0% Convertible debentures, due 2019
3

 

 
3

Total corporate debt
$
1,003

 
$
(9
)
 
$
994

 
Face Value
 
Discount
 
Net
December 31, 2015
 
 
 
 
 
Interest-bearing notes:
 
 
 
 
 
3 / 8 % Notes, due 2022
$
540

 
$
(6
)
 
$
534

5 / 8 % Notes, due 2023
460

 
(5
)
 
455

Total interest-bearing notes
1,000

 
(11
)
 
989

Non-interest-bearing debt:
 
 
 
 
 
0% Convertible debentures, due 2019
8

 

 
8

Total corporate debt
$
1,008

 
$
(11
)
 
$
997

During the nine months ended September 30, 2016 , $5 million of convertible debentures were converted into 0.5 million shares of common stock.
Shareholders’ Equity
The activity in shareholders’ equity during the nine months ended September 30, 2016 is summarized as follows (dollars in millions):
 
Preferred Stock
Common Stock /
Additional Paid-In
Capital
 
Accumulated Deficit / Other Comprehensive Income (Loss)
 
Total
Beginning balance, December 31, 2015
$

$
7,359

 
$
(1,560
)
 
$
5,799

Net income


 
425

 
425

Net change from available-for-sale securities


 
138

 
138

Issuance of preferred stock
394


 

 
394

Repurchases of common stock

(452
)
 

 
(452
)
Other (1)

12

 

 
12

Ending balance, September 30, 2016
$
394

$
6,919

 
$
(997
)
 
$
6,316

 
(1)
Other includes employee share-based compensation and conversions of convertible debentures.
On August 25, 2016, we issued 400,000 shares of Series A fixed-to-floating rate non-cumulative perpetual preferred stock for gross proceeds of $400 million. Net proceeds, after issuance cost, were approximately $394 million. For additional information, see Note 14—Shareholders' Equity .

19


LIQUIDITY AND CAPITAL RESOURCES
We have established liquidity and capital policies to support the successful execution of our business strategy, while ensuring ongoing and sufficient liquidity through the business cycle. We believe liquidity is of critical importance to the Company and especially important within E*TRADE Bank and our broker-dealer subsidiaries. The objective of our policies is to ensure that we can meet our corporate, banking and broker-dealer liquidity needs under both normal operating conditions and under periods of stress in the financial markets. For additional information, see Part II. Item 7. Management’s Discussion and Analysis of Financial Condition and Results of Operations in our Annual Report on Form 10-K for the year ended December 31, 2015 .
Liquidity
Our corporate liquidity needs are primarily driven by capital needs at E*TRADE Bank and E*TRADE Clearing as well as by the principal and interest due on our corporate debt and the amount of dividend payments on our preferred stock. Our banking and brokerage subsidiaries' liquidity needs are driven primarily by the level and volatility of our customer activity. Management maintains a set of liquidity sources and monitors certain business trends and market metrics closely in an effort to ensure we have sufficient liquidity.
Management believes the following are the key sources of liquidity that impact our ability to meet our liquidity needs: corporate cash, bank cash, deposits, customer payables, securities lending, Federal Home Loan Bank ("FHLB") borrowing capacity, E*TRADE Clearing's liquidity lines and the revolving credit facility at the parent company. Loans by E*TRADE Bank to the parent company and its other non-bank subsidiaries are subject to various quantitative, arm’s length, collateralization and other requirements.
Corporate Cash
Corporate cash, a non-GAAP measure and a component of consolidated cash and equivalents, is the primary source of liquidity at the parent company. We define corporate cash as cash held at the parent company and certain subsidiaries, not including bank and broker-dealer subsidiaries, that can be distributed to the parent company without any regulatory approval or notification. E*TRADE Bank and its subsidiaries require regulatory approval prior to the payment of dividends to the parent company. Our broker-dealer subsidiaries can pay dividends to the parent company with proper regulatory notifications.
We believe corporate cash is a useful measure of the parent company’s liquidity as it is the primary source of capital above and beyond the capital deployed in our regulated subsidiaries. Corporate cash can fluctuate in any given quarter and is impacted primarily by the following:
approval and timing of subsidiary dividends;
debt service costs;
non-cumulative preferred stock dividends;
tax settlements and the reimbursement from the parent company's subsidiaries for the use of its deferred tax assets;
other overhead cost sharing arrangements;
share repurchases; and
acquisitions and investments.
The following table provides a reconciliation of consolidated cash and equivalents to corporate cash, a non-GAAP measure (dollars in millions):
 
September 30,
 
December 31,
 
September 30,
 
2016
 
2015
 
2015
Consolidated cash and equivalents
$
1,467

 
$
2,233

 
$
1,453

Less: Bank cash
(482
)
 
(1,264
)
 
(443
)
Less: U.S. broker-dealers' cash
(646
)
 
(497
)
 
(549
)
Less: Other cash
(33
)
 
(25
)
 
(29
)
Corporate cash
$
306

 
$
447

 
$
432



20


Corporate cash decreased $141 million to $306 million during the nine months ended September 30, 2016 . Corporate cash included dividends of $373 million from E*TRADE Bank, $227 million from E*TRADE Clearing and $108 million from E*TRADE Securities to the parent company during the nine months ended September 30, 2016 .
On September 12, 2016, we completed the acquisition of Aperture New Holdings, Inc., the ultimate parent company of OptionsHouse, an online brokerage, for $725 million . We funded the transaction through the issuance of fixed-to-floating rate non-cumulative perpetual preferred stock for gross proceeds of $400 million, and the remainder with existing corporate cash. For additional information on the issuance of preferred stock, see Note 14—Shareholders' Equity .
We used corporate cash to repurchase a total of $452 million , or 19.0 million shares, of common stock during the six months ended June 30, 2016. Due to the OptionsHouse acquisition, we did not repurchase shares during the third quarter of 2016. We will continue to assess the best use of corporate cash and anticipate resuming share repurchases in the second half of 2017.
During 2015, we reduced our total corporate debt to $1.0 billion and, in conjunction with a refinancing, decreased our annual debt service costs to $50 million. We maintain corporate cash at a minimum of two times our scheduled annual corporate debt service payments and scheduled maturities over the next 12 months. As we do not have any scheduled maturities of corporate debt in the coming year, our current minimum is approximately $100 million . Our nearest maturity of interest-bearing corporate debt is November 2022.
Revolving Credit Facility
At September 30, 2016 , we have a senior secured revolving credit facility at the parent company with an available line of credit of $250 million. The revolving credit facility enhances our ability to meet liquidity needs at the parent company, as we have the ability to borrow against this facility for working capital and general corporate purposes. Our revolving credit facility contains certain covenants, including the requirement for the parent company to maintain unrestricted cash of at least $100 million . At September 30, 2016 , there was no outstanding balance under this revolving credit facility.
E*TRADE Bank Liquidity
E*TRADE Bank relies on bank cash and deposits for liquidity needs. Management believes that within deposits, sweep deposits are of particular importance as they are a stable source of liquidity for E*TRADE Bank. We have the ability to generate liquidity in the form of additional deposits by raising the yield on our customer deposit products and by bringing additional deposits onto our balance sheet. Sweep deposits on our balance sheet as of September 30, 2016 increased $2.4 billion compared to December 31, 2015 . We utilize our sweep deposit platform to efficiently manage our balance sheet size.
We may utilize wholesale funding sources for short-term liquidity and contingency funding requirements. Our ability to borrow these funds is dependent upon the continued availability of funding in the wholesale borrowings market. In addition, we can borrow from the Federal Reserve Bank’s discount window to meet short-term liquidity requirements, although it is not viewed as a primary source of funding. At September 30, 2016 , E*TRADE Bank had approximately $2.7 billion and $0.7 billion in additional collateralized borrowing capacity with the FHLB and the Federal Reserve Bank, respectively.
E*TRADE Clearing Liquidity
E*TRADE Clearing relies on customer payables, securities lending, and internal and external lines of credit to provide liquidity and to finance margin lending. At September 30, 2016 , E*TRADE Clearing's external liquidity lines totaled approximately $1.1 billion and included the following:
a 364-day, $400 million senior unsecured committed revolving credit facility with a syndicate of banks that matures in June 2017;
secured committed lines of credit with two unaffiliated banks, aggregating to $175 million with a maturity date of June 2017;
unsecured uncommitted lines of credit with two unaffiliated banks, aggregating to $100 million , of which $75 million was renewed and is scheduled to mature in June 2017 and the remaining line has no maturity date; and
secured uncommitted lines of credit with several unaffiliated banks, aggregating to $375 million with no maturity date.

21


The revolving credit facility contains certain covenants including maintenance covenants related to E*TRADE Clearing's minimum consolidated tangible net worth and regulatory net capital ratio. There were no outstanding balances for any of these lines at September 30, 2016 . E*TRADE Clearing also maintains lines of credit with the parent company and E*TRADE Bank.
Capital Resources
Creating capital efficiency is a priority for us. The $708 million of dividends paid to the parent company during the nine months ended September 30, 2016 included the following:
$373 million from E*TRADE Bank, from earnings and excess capital as a result of regulatory approval to operate E*TRADE Bank at an 8.0% Tier 1 leverage ratio; and
$335 million from our broker-dealers, from earnings and other sources of excess capital.
The timing and amount of dividends from E*TRADE Bank will vary as we utilize capital for balance sheet growth and is subject to regulatory approvals. As it relates to our broker-dealer subsidiaries, on October 1, 2016, we merged E*TRADE Securities, the introducing broker, with E*TRADE Clearing. We plan to continue quarterly distributions of excess capital generated by the consolidated broker-dealer.
Bank Capital Requirements
The Dodd-Frank Act requires all companies, including savings and loan holding companies, that directly or indirectly control an insured depository institution to serve as a source of strength for the institution. The Company and E*TRADE Bank are subject to banking regulatory capital requirements. Some of these requirements are still subject to phase-in periods, including certain regulatory deductions and adjustments that will be fully implemented at 100% in 2018. For additional information on bank regulatory requirements and phase-in periods, see Part I. Item 1. Business—Regulation in our Annual Report on Form 10-K for the year ended December 31, 2015 . At September 30, 2016 , our regulatory capital ratios for E*TRADE Financial were well above the minimum ratios required to be "well capitalized." E*TRADE Financial's capital ratios are calculated as follows (dollars in millions):

22


 
September 30,
 
December 31,
 
September 30,
 
2016
 
2015
 
2015
E*TRADE Financial shareholders’ equity
$
6,316

 
$
5,799

 
$
5,812

Deduct:
 
 
 
 
 
Preferred stock
(394
)
 

 

E*TRADE Financial Common Equity Tier 1 capital before regulatory adjustments
$
5,922

 
$
5,799

 
$
5,812

Add:
 
 
 
 
 
(Gains) losses in other comprehensive income on available-for-sale debt securities, net of tax
(37
)
 
101

 
14

Deduct:
 
 
 
 
 
Goodwill and other intangible assets, net of deferred tax liabilities
(2,043
)
 
(1,419
)
 
(1,428
)
Disallowed deferred tax assets
(556
)
 
(838
)
 
(873
)
Other (1)

 
104

 
105

E*TRADE Financial Common Equity Tier 1 capital
3,286

 
3,747

 
3,630

Add:
 
 
 
 
 
Preferred stock
394

 

 

Deduct:
 
 
 
 
 
Disallowed deferred tax assets
(284
)
 

 

E*TRADE Financial Tier 1 capital
$
3,396

 
$
3,747

 
$
3,630

Add:
 
 
 
 
 
Allowable allowance for loan losses
128

 
129

 
126

Non-qualifying capital instruments subject to phase-out (trust preferred securities) (1)
414

 
310

 
314

E*TRADE Financial total capital
$
3,938

 
$
4,186

 
$
4,070

 
 
 
 
 
 
E*TRADE Financial average assets for leverage capital purposes
$
49,240

 
$
44,016

 
$
44,732

Deduct:
 
 
 
 
 
Goodwill and other intangible assets, net of deferred tax liabilities
(2,043
)
 
(1,419
)
 
(1,428
)
Disallowed deferred tax assets
(840
)
 
(839
)
 
(873
)
Other (1)

 
104

 
105

E*TRADE Financial adjusted average assets for leverage capital purposes
$
46,357

 
$
41,862

 
$
42,536

 
 
 
 
 
 
E*TRADE Financial total risk-weighted assets (2)
$
9,678

 
$
9,536

 
$
9,196

 
 
 
 
 
 
E*TRADE Financial Tier 1 leverage ratio (Tier 1 capital / Adjusted average assets for leverage capital purposes)
7.3
%
 
9.0
%
 
8.5
%
E*TRADE Financial Common Equity Tier 1 capital / Total risk-weighted assets
34.0
%
 
39.3
%
 
39.5
%
E*TRADE Financial Tier 1 capital / Total risk-weighted assets
35.1
%
 
39.3
%
 
39.5
%
E*TRADE Financial total capital / Total risk-weighted assets
40.7
%
 
43.9
%
 
44.3
%
(1)
As a result of applying the transition provisions under Basel III in 2015, the Company included 25% of the TRUPs in the calculation of E*TRADE Financial’s Tier 1 capital and 75% of the TRUPs in the calculation of E*TRADE Financial’s total capital. In accordance with the transition provisions, the TRUPs were fully phased out of E*TRADE Financial’s Tier 1 capital in 2016.
(2)
Under the regulatory guidelines for risk-based capital, on-balance sheet assets and credit equivalent amounts of derivatives and off-balance sheet items are assigned to one of several broad risk categories according to the obligor or, if relevant, the guarantor or the nature of any collateral. The aggregate dollar amount in each risk category is then multiplied by the risk weight associated with that category. The resulting weighted values from each of the risk categories are aggregated for determining total risk-weighted assets.

23


At September 30, 2016 , our regulatory capital ratios for E*TRADE Bank were well above the minimum ratios required to be "well capitalized." E*TRADE Bank's capital ratios are calculated as follows (dollars in millions):
 
September 30,
 
December 31,
 
September 30,
 
2016
 
2015 (1)
 
2015 (1)
E*TRADE Bank shareholder's equity
$
3,278

 
$
3,181

 
$
3,171

Add:
 
 
 
 
 
(Gains) losses in other comprehensive income on available-for-sale debt securities, net of tax
(37
)
 
101

 
14

Deduct:
 
 
 
 
 
Goodwill and other intangible assets, net of deferred tax liabilities
(38
)
 
(38
)
 
(38
)
Disallowed deferred tax assets
(134
)
 
(169
)
 
(187
)
E*TRADE Bank Common Equity Tier 1 capital / Tier 1 capital
3,069

 
3,075

 
2,960

Add:
 
 
 
 
 
Allowable allowance for loan losses
107

 
110

 
108

E*TRADE Bank total capital
$
3,176

 
$
3,185

 
$
3,068

 
 
 
 
 
 
E*TRADE Bank average assets for leverage capital purposes
$
36,300

 
$
31,785

 
$
32,466

Deduct:
 
 
 
 
 
Goodwill and other intangible assets, net of deferred tax liabilities
(38
)
 
(38
)
 
(38
)
Disallowed deferred tax assets
(134
)
 
(169
)
 
(187
)
E*TRADE Bank adjusted average assets for leverage capital purposes
$
36,128

 
$
31,578

 
$
32,241

 
 
 
 
 
 
E*TRADE Bank total risk-weighted assets (1)
$
8,368

 
$
8,424

 
$
8,230

 
 
 
 
 
 
E*TRADE Bank Tier 1 leverage ratio (Tier 1 capital / Adjusted average assets for leverage capital purposes)
8.5
%
 
9.7
%
 
9.2
%
E*TRADE Bank Common Equity Tier 1 capital / Total risk-weighted assets
36.7
%
 
36.5
%
 
36.0
%
E*TRADE Bank Tier 1 capital / Total risk-weighted assets
36.7
%
 
36.5
%
 
36.0
%
E*TRADE Bank total capital / Total risk-weighted assets
38.0
%
 
37.8
%
 
37.3
%
(1)
Under the regulatory guidelines for risk-based capital, on-balance sheet assets and credit equivalent amounts of derivatives and off-balance sheet items are assigned to one of several broad risk categories according to the obligor or, if relevant, the guarantor or the nature of any collateral. The aggregate dollar amount in each risk category is then multiplied by the risk weight associated with that category. The resulting weighted values from each of the risk categories are aggregated for determining total risk-weighted assets.
Broker-Dealer Capital Requirements
Our broker-dealer subsidiaries are subject to capital requirements determined by their respective regulators. At September 30, 2016 , all of our brokerage subsidiaries met their minimum net capital requirements, ending the period with excess net capital of $838 million .
Off-Balance Sheet Arrangements
We enter into various off-balance sheet arrangements in the ordinary course of business, primarily to meet the needs of our customers and to reduce our own exposure to interest rate risk. These arrangements include firm commitments to extend credit. Additionally, we enter into guarantees and other similar arrangements as part of transactions in the ordinary course of business. For additional information on these arrangements, see Item 1. Consolidated Financial Statements (Unaudited) .


24


RISK MANAGEMENT
As a financial services company, our business is exposed to certain risks. The identification, mitigation and management of existing and potential risks is critical to effective enterprise risk management. There are certain risks inherent to our industry (e.g. execution of transactions) and certain risks that will surface through the conduct of our business operations. We seek to monitor and manage our significant risk exposures by operating under a set of Board-approved limits and by monitoring certain risk indicators. Our governance framework requires regular reporting on metrics, significant risks and exposures to senior management and the Board of Directors. Our risk management framework is subject to the risk committee requirement for publicly traded bank holding companies with total consolidated assets of greater than $10 billion and less than $50 billion, contained in the Federal Reserve’s enhanced prudential standards for bank holding companies and foreign banking organizations. Our framework, as described below, is in compliance with all applicable requirements.
We have a Board-approved Enterprise Risk Appetite Statement ("RAS") that is provided to all employees. The RAS specifies significant risk exposures and addresses the Company's tolerance of those risks, which are categorized as follows, with further information provided elsewhere in this Form 10-Q or in our Annual Report on Form 10-K for the year ended December 31, 2015 , as indicated:
Credit Risk —the risk of loss arising from the failure of a borrower or counterparty to meet its credit obligations. For additional information, see Credit Risk Management below.
Interest Rate Risk —the risk of adverse changes in earnings or market value arising from our balance sheet positions due to changes in interest rates. This includes convexity risk, which arises primarily from prepayment options on mortgages as well as the ability of customers to withdraw deposits. For additional information, see Item 3. Quantitative and Qualitative Disclosures about Market Risk .
Liquidity Risk —the potential inability to meet contractual and contingent financial obligations, either on- or off-balance sheet, in a timely and cost-effective manner as they come due. For additional information, see Liquidity and Capital Resources .
Market Risk —the risk that asset values or income streams will be adversely affected by changes in market conditions. For additional information, see Item 3. Quantitative and Qualitative Disclosures about Market Risk in this Form 10-Q and Item 7A. Quantitative and Qualitative Disclosures about Market Risk in our Annual Report on Form 10-K for the year ended December 31, 2015 .
For additional information on the following risks, see Part II. Item 7. Management’s Discussion and Analysis of Financial Condition and Results of Operations in our Annual Report on Form 10-K for the year ended December 31, 2015 :
Operational Risk —the risk of loss due to failure of people, processes, and systems, or damage to physical assets.
Information Technology and Cybersecurity Risk —the risk of loss of customer or company data, integrity, or availability of systems through the compromise of our electronic digital media (e.g., computers, mobile devices, etc.).
Strategic Risk —the risk of loss of market size, market share, or margin in any product, leading to lost revenues and potentially significant reductions to net income and/or market value.
Reputational Risk —the potential that negative perceptions regarding our conduct or business practices, or capacity to conduct business, will adversely affect valuation, profitability, operations or the customer base, or require costly litigation or other measures.
Legal, Regulatory and Compliance Risk —the current and prospective risk to earnings or capital arising from violations of, or nonconformance with, laws, rules, regulations, applicable guidance, internal policies and procedures, or ethical standards.
We are also subject to other risks that could impact our business, financial condition, results of operations or cash flows in future periods. See Part I. Item 1A. Risk Factors in our Annual Report on Form 10-K for the year ended December 31, 2015 .

25


Credit Risk Management
Credit risk is the risk of loss arising from the inability or failure of a borrower or counterparty to meet its credit obligations. We are exposed to credit risk in the following areas:
We hold credit risk exposure in our loan portfolio. We are not currently originating or purchasing loans, and we are continuing our strategy of reducing balance sheet risk through loan portfolio run-off.
We extend margin loans to our brokerage customers which exposes us to the risk of credit losses in the event adverse market conditions result in an unsecured margin balance that the customer is not able or willing to cover.
We engage in financial transactions with counterparties which expose us to credit losses in the event a counterparty cannot meet its obligations. These financial transactions include our invested cash, securities lending, repurchase and reverse repurchase agreements, and derivatives portfolios, as well as the settlement of trades.
Credit risk is monitored by our Credit Committee and Margin Risk Committee. The Credit Committee's objective is to evaluate current and expected credit performance of our loans, investments, borrowers and counterparties relative to market conditions and the probable impact on our financial performance. They establish credit risk guidelines in accordance with our strategic objectives and existing policies, and they review investment and lending activities with credit risk to ensure consistency with those established guidelines. These reviews involve an analysis of portfolio balances, delinquencies, losses, recoveries, default management and collateral liquidation performance, as well as any credit risk mitigation efforts relating to the portfolios. In addition, the Credit Committee reviews and approves credit related counterparties engaged in financial transactions with us. The Margin Risk Committee is responsible for corporate governance and oversight with regard to margin risk. The Committee identifies, monitors and mitigates where necessary market, operational and credit risks related to E*TRADE’s margin lending activities.
Loss Mitigation on the Loan Portfolio
Our credit risk operations team manages the mitigation of credit risk within the loan portfolio. Through a variety of strategies, including voluntary line closures, automatically freezing lines on all delinquent accounts, and freezing lines on loans with materially reduced home equity, we reduced our exposure to open home equity lines from a high of over $7 billion in 2007 to approximately $32 million at September 30, 2016 . In addition, we have continued a loan modification program initiated in 2015 that targets borrowers of HELOCs whose original contract terms provided an option to accelerate the date at which the loan begins amortizing. This program, certain terms of which represented economic concessions such as extended amortization periods, resulted in $15 million and $14 million, respectively, of modifications classified as TDRs and $65 million and $44 million, respectively, of modifications not classified as TDRs during the nine months ended September 30, 2016 and 2015 .
We continue to have loan modification programs that were established to minimize potential losses in the mortgage portfolios by targeting borrowers experiencing financial difficulties. During the nine months ended September 30, 2016 and 2015 , these programs were utilized to modify $7 million and $10 million , respectively, of one- to four-family loans, and $19 million and $11 million , respectively, of home equity loans. These modifications were classified as TDRs. We also process minor modifications on certain loans in the normal course of servicing delinquent accounts. Minor modifications resulting in an insignificant delay in the timing of payments are not considered economic concessions and therefore are not classified as TDRs. At September 30, 2016 and December 31, 2015 , we had $16 million and $20 million , respectively, of mortgage loans with minor modifications that were not considered TDRs. We currently do not have any active loan modification programs for consumer loans. Loan modification balances may increase in future periods to mitigate potential losses as the volume of mortgage loans reaching the end of their interest-only period increases. The impact to our financial results from such modifications is dependent on a variety of factors, including any allowance previously established on the modified principal balance.
Currently, our entire loan portfolio is serviced by third parties. To reduce vendor, operational and regulatory risks, we have assessed our servicing relationships and, where appropriate, consolidated providers or transferred certain mortgage loans to servicers that specialize in managing troubled assets. At September 30, 2016 , $2.6 billion gross unpaid principal balance of our mortgage loans were held at servicers that specialize in managing troubled assets. We believe this initiative has improved and will continue to improve the credit performance of the loans transferred compared to the expected credit performance of these same loans if they had not been transferred.

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During the first quarter of 2016, we completed our review of the mortgage loan portfolio that was aimed at identifying loans to be repurchased by the originator. Our review primarily focused on identifying loans with violations of transaction representations and warranties or material misrepresentation on the part of the seller. Any loans identified with these deficiencies were submitted to the original seller for repurchase. During the three months ended March 31, 2016 and the nine months ended September 30, 2015 , we received one-time payments of $3 million and $2 million , respectively, from third party mortgage originators to satisfy in full all pending and future repurchase requests with them. We recognized these settlements as recoveries to the allowance for loan losses, resulting in a corresponding reduction to net charge-offs and, ultimately, a benefit to our provision (benefit) for loan losses . A total of $464 million of loans have been repurchased by or settled with third party mortgage originators since we began the review process in 2008. As our review is complete, we do not expect any future repurchases or settlements on the mortgage loan portfolio.
CONCENTRATIONS OF CREDIT RISK
Loans
Interest-Only Loans
One- to four-family loans include loans for a five to ten year interest-only period, followed by an amortizing period ranging from 20 to 25 years. At September 30, 2016 , 31% of our one- to four-family portfolio was not yet amortizing. During the trailing twelve months ended September 30, 2016 , borrowers of approximately 15% of the portfolio made voluntary annual principal payments of at least $2,500 and of this population, nearly half made principal payments that were $10,000 or greater.
The home equity loan portfolio is primarily second lien loans on residential real estate properties, which have a higher level of credit risk than first lien mortgage loans. Approximately 13% of the home equity loan portfolio was in the first lien position and we held both the first and second lien positions in less than 1% of the home equity loan portfolio at September 30, 2016 . The home equity loan portfolio consisted of approximately 18% of home equity installment loans and approximately 82% of HELOCs at September 30, 2016 . Home equity installment loans are primarily fixed rate and fixed term, fully amortizing loans that do not offer the option of an interest-only payment. The majority of HELOCs convert to amortizing loans at the end of the draw period, which typically ranges from five to ten years. At September 30, 2016 , approximately 1% of this portfolio will require the borrowers to repay the loan in full at the end of the draw period in a future period. At September 30, 2016 , 27% of the HELOC portfolio had not converted from the interest-only draw period and had not begun amortizing. During the trailing twelve months ended September 30, 2016 , borrowers of approximately 40% of the portfolio made voluntary annual principal payments of at least $500 on their HELOCs and slightly under half of those reduced their principal balance by at least $2,500.
The following table outlines when one- to four-family and HELOCs convert to amortizing by percentage of the one- to four-family and HELOC portfolios, respectively, at September 30, 2016 :  
Period of Conversion to Amortizing Loan
% of One- to Four-Family
Portfolio
 
% of Home Equity Line of
Credit Portfolio
Already amortizing
69%
 
73%
Through December 31, 2016
7%
 
12%
Year ending December 31, 2017
24%
 
14%
Year ending December 31, 2018 or later
—%
 
1%
Nonperforming Assets
We classify loans as nonperforming when they are no longer accruing interest, which includes loans that are 90 days and greater past due, TDRs that are on nonaccrual status for all classes of loans (including loans in bankruptcy) and certain junior liens that have a delinquent senior lien. The following table shows the comparative data for nonperforming loans and assets at September 30, 2016 and December 31, 2015 (dollars in millions):

27


 
September 30, 2016
 
December 31, 2015
One- to four-family
$
230

 
$
263

Home equity
150

 
154

Consumer

 
1

Total nonperforming loans receivable
380

 
418

Real estate owned and other repossessed assets, net
31

 
29

Total nonperforming assets, net
$
411


$
447

Nonperforming loans receivable as a percentage of gross loans receivable
9.4
%
 
8.5
%
One- to four-family allowance for loan losses as a percentage of one- to four-family nonperforming loans receivable
20.4
%
 
15.3
%
Home equity allowance for loan losses as a percentage of home equity nonperforming loans receivable
122.1
%
 
198.8
%
Consumer allowance for loan losses as a percentage of consumer nonperforming loans receivable
1,483.2
%
 
667.0
%
Total allowance for loan losses as a percentage of total nonperforming loans receivable
61.8
%
 
84.6
%
Nonperforming assets, net decreased $36 million to $411 million during the nine months ended September 30, 2016 . This decrease reflected continued improvement in economic conditions and loan portfolio run-off. The decrease was partially offset by our recent offers of loan modification programs to a subset of borrowers with HELOCs whose original loan terms provided the borrowers the option to accelerate their date of conversion to amortizing loans. As certain terms of our offer represented economic concessions, such as longer amortization periods than were in the original loan agreements, this program resulted in $15 million of TDRs during the nine months ended September 30, 2016 . See Risk Management for additional information.
Allowance for Loan Losses
The allowance for loan losses is management’s estimate of probable losses inherent in the loan portfolio at the balance sheet date, as well as the forecasted losses, including economic concessions to borrowers, over the estimated remaining life of loans modified as TDRs. The general allowance for loan losses includes a qualitative component to account for a variety of factors that present additional uncertainty that may not be fully considered in the quantitative loss model but are factors we believe may impact the level of credit losses. The following table presents the allowance for loan losses by loan portfolio at September 30, 2016 and December 31, 2015 (dollars in millions):  
 
One- to Four-Family
 
Home Equity
 
Consumer
 
Total
 
September 30, 2016
 
December 31, 2015
 
September 30, 2016
 
December 31, 2015
 
September 30, 2016
 
December 31, 2015
 
September 30, 2016
 
December 31, 2015
General reserve:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Quantitative component
$
37

 
$
28

 
$
130

 
$
245

 
$
5

 
$
6

 
$
172

 
$
279

Qualitative component
4

 
3

 
2

 
10

 

 

 
6

 
13

Specific valuation allowance
6

 
9

 
51

 
52

 

 

 
57

 
61

Total allowance for loan losses
$
47

 
$
40

 
$
183

 
$
307

 
$
5

 
$
6

 
$
235

 
$
353

Allowance as a % of loans
receivable
(1)
2.2
%
 
1.6
%
 
10.8
%
 
14.5
%
 
2.0
%
 
1.9
%
 
5.8
%
 
7.1
%
 
(1)
Allowance as a percentage of loans receivable is calculated based on the gross loans receivable including net unamortized premiums for each respective category.
Total loans receivable designated as held-for-investment decreased $0.8 billion during the nine months ended September 30, 2016 . The allowance for loan losses was $235 million , or 5.8% of total loans receivable, as of

28


September 30, 2016 compared to $353 million , or 7.1% of total loans receivable, as of December 31, 2015 . Our quantitative allowance methodology continues to include the identification of higher risk mortgage loans and the period of our forecasted loan losses captured within the general allowance includes the total probable loss over the remaining life of these loans. The decrease in the allowance for loan losses reflects updated performance expectations based on the sustained outperformance of a substantial volume of the higher-risk loans in the HELOC portfolio. For additional information on management's estimate of the allowance for loan losses, see Summary of Critical Accounting Policies and Estimates in Part II. Item 7. Management’s Discussion and Analysis of Financial Condition and Results of Operations in the annual report on Form 10-K for the year ended December 31, 2015 .
Net Charge-offs
The following table provides an analysis of net charge-offs for the three and nine months ended September 30, 2016 and 2015 (dollars in millions):
 
Charge-offs
 
Recoveries (1)
 
Net (Charge-Offs) Recoveries
 
% of Average Loans (Annualized)
Three Months Ended September 30, 2016
 
 
 
 
 
 
 
One- to four-family
$

 
$
3

 
$
3

 
(0.54
)%
Home equity
(4
)
 
6

 
2

 
(0.41
)%
Consumer
(1
)
 

 
(1
)
 
0.95
 %
Total
$
(5
)
 
$
9

 
$
4

 
(0.39
)%
Three Months Ended September 30, 2015
 
 
 
 
 
 
 
One- to four-family
$

 
$

 
$

 
 %
Home equity
(7
)
 
7

 

 
0.01
 %
Consumer
(2
)
 
1

 
(1
)
 
0.97
 %
Total
$
(9
)
 
$
8

 
$
(1
)
 
0.05
 %
 
 
 
 
 
 
 
 
 
Charge-offs
 
Recoveries (1)
 
Net (Charge-Offs) Recoveries
 
% of Average Loans (Annualized)
Nine Months Ended September 30, 2016
 
 
 
 
 
 
 
One- to four-family
$
(1
)
 
$
6

 
$
5

 
(0.26
)%
Home equity
(13
)
 
23

 
10

 
(0.70
)%
Consumer
(5
)
 
3

 
(2
)
 
1.00
 %
Total
$
(19
)
 
$
32

 
$
13

 
(0.36
)%
Nine Months Ended September 30, 2015
 
 
 
 
 
 
 
One- to four-family
$
(3
)
 
$

 
$
(3
)
 
0.13
 %
Home equity
(26
)
 
21

 
(5
)
 
0.25
 %
Consumer
(8
)
 
5

 
(3
)
 
0.86
 %
Total
$
(37
)
 
$
26

 
$
(11
)
 
0.23
 %
(1)
Recoveries include the impact of mortgage originator settlements.
Loan losses are recognized when, based on management's estimate, it is probable that a loss has been incurred. The charge-off policy for both one- to four-family and home equity loans is to assess the value of the property when the loan has been delinquent for 180 days or has received bankruptcy notification, regardless of whether or not the property is in foreclosure, and charge off the amount of the loan balance in excess of the estimated current value of the underlying property less estimated selling costs. Modified loans considered TDRs are charged off when they are identified as collateral dependent based on certain terms of the modification. In order to determine if a loan is collateral dependent, the Company reviews multiple credit quality attributes and assigns a higher level of risk to loans in which the LTV or CLTV is greater than 110% or 125%, respectively, or if a borrower’s credit score is less than 600. Closed-end consumer loans are charged off when the loan has been 120 days delinquent or when it is determined that collection is not probable.

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Net recoveries for the three and nine months ended September 30, 2016 increased $5 million and $24 million , respectively, compared to the same periods in 2015 . This increase reflected continued improvement in economic conditions, an increase in recoveries of previous charge-offs and loan portfolio run-off. The timing and magnitude of charge-offs are affected by many factors and we anticipate variability from quarter to quarter, particularly as HELOCs convert to amortizing loans.
For additional information on the loans portfolio, see Note 8—Loans Receivable, Net .
Securities
We focus primarily on security type and credit rating to monitor credit risk in our securities portfolios. We consider securities backed by the U.S. government or its agencies to have low credit risk as the long-term debt rating of the U.S. government is AA+ by S&P and AAA by Moody’s and Fitch at September 30, 2016 . The amortized cost of these securities accounted for over 99% of our total securities portfolio at September 30, 2016 . We review the remaining debt securities that were not backed by the U.S. government or its agencies according to their credit ratings from S&P, Moody’s and Fitch where available. At September 30, 2016 , all municipal bonds and corporate bonds in our securities portfolio were rated investment grade (defined as a rating equivalent to a Moody’s rating of "Baa3" or higher, or a S&P or Fitch rating of "BBB-" or higher).
SUMMARY OF CRITICAL ACCOUNTING POLICIES AND ESTIMATES
The discussion and analysis of our financial condition and results of operations are based on our consolidated financial statements, which have been prepared in conformity with GAAP. Note 1—Organization, Basis of Presentation and Summary of Significant Accounting Policies in Part II . Item 8. Financial Statements and Supplementary Data in the Company's Annual Report on Form 10-K for the year ended December 31, 2015 contains a summary of our significant accounting policies, many of which require the use of estimates and assumptions that affect the amounts reported in the consolidated financial statements and related notes for the periods presented. We believe that of our significant accounting policies, the following are critical because they are based on estimates and assumptions that require complex and subjective judgments by management: allowance for loan losses; asset impairment, including goodwill impairment and other-than-temporary impairment ("OTTI"); estimates of effective tax rates, deferred taxes and valuation allowance; accounting for derivative instruments; and fair value measurements. Changes in these estimates or assumptions could materially impact our financial condition and results of operations, and actual results could differ from our estimates. These policies are more fully described in Part II. Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations —Summary of Critical Accounting Policies and Estimates in our Annual Report on Form 10-K for the year ended December 31, 2015 .
GLOSSARY OF TERMS
Agency— U.S. Government sponsored enterprises and federal agencies, such as Federal National Mortgage Association, Federal Home Loan Mortgage Corporation, Government National Mortgage Association, the Small Business Administration and the Federal Home Loan Bank.
ALCO —Asset Liability Committee.
Average commission per trade— Total commissions revenue divided by total number of revenue trades.
Bank— ETB Holdings, Inc. ("ETBH"), the entity that is our bank holding company and parent to E*TRADE Bank.
Basis point— One one-hundredth of a percentage point.
Brokerage account attrition rate —The brokerage account attrition rate is calculated by dividing attriting brokerage accounts by total brokerage accounts from the previous period end, and is presented on an annualized basis. Attriting brokerage accounts are derived by subtracting net new brokerage accounts from gross new brokerage accounts.
Brokerage related cash —Customer sweep deposits held at banking subsidiaries, customer payables and customer cash held by third parties.
BPO —Broker price opinion.
Cash flow hedge —A derivative instrument designated in a hedging relationship that mitigates exposure to variability in expected future cash flows attributable to a particular risk.
CFTC —Commodity Futures Trading Commission.

30


Charge-off— The result of removing a loan or portion of a loan from an entity’s balance sheet because the loan is considered to be uncollectible.
CLTV —Combined loan-to-value.
CMOs —Collateralized mortgage obligations.
Common Equity Tier 1 Capital —A measurement of the Company's core equity capital. Common Equity Tier 1 Capital equals: total shareholders' equity, less preferred stock and related surplus, plus/(less) unrealized losses (gains) on available-for-sale securities and cash flow hedges, less goodwill and certain other intangible assets, disallowed deferred tax assets and other applicable adjustments.
Consumer loans —Loans that are secured by real personal property, such as recreational vehicles.
Corporate cash —Cash held at the parent company as well as cash held in certain subsidiaries that can distribute cash to the parent company without any regulatory approval or notification.
Customer assets— Market value of all customer assets held by the Company including security holdings, deposits and customer payables, as well as customer cash held by third parties and vested unexercised options.
Daily average revenue trades ("DARTs") —Total revenue trades in a period divided by the number of trading days during that period.
Derivative —A financial instrument or other contract, the price of which is directly dependent upon the value of one or more underlying securities, interest rates or any agreed upon pricing index. Derivatives cover a wide assortment of financial contracts, including options and swaps.
Derivative DARTs —Options and futures trades in a period divided by the number of trading days during that period.
DIF —Depositors Insurance Fund.
Earnings at Risk ("EAR") —The sensitivity of GAAP earnings to changes in interest rates over a twelve month horizon. It is a short-term measurement of interest rate risk and does not consider risks beyond the simulation time horizon. In addition, it requires reinvestment, funding, and hedging assumptions for the horizon.
Economic Value of Equity ("EVE") —The present value of expected cash inflows from existing assets, minus the present value of expected cash outflows from existing liabilities, plus the expected cash inflows and outflows from existing derivatives and forward commitments.
ESDA— Extended insurance sweep deposit accounts.
Fair value —The price that would be received to sell an asset or paid to transfer a liability in an orderly transaction between market participants at the measurement date.
Fair value hedge —A derivative instrument designated in a hedging relationship that mitigates exposure to changes in the fair value of a recognized asset or liability or a firm commitment.
FASB —Financial Accounting Standards Board.
FDIC —Federal Deposit Insurance Corporation.
Federal Reserve —Board of Governors of the Federal Reserve System.
FHLB —Federal Home Loan Bank.
FICO —Fair Isaac Credit Organization.
FINRA —Financial Industry Regulatory Authority.
FCM —Futures Commission Merchant.
Generally Accepted Accounting Principles ("GAAP")— Accounting principles generally accepted in the United States of America.
Gross loans receivable —Includes unpaid principal balances and premiums (discounts).
HELOC —Home equity lines of credit.
Interest-bearing liabilities— Liabilities such as deposits, customer payables, other borrowings, corporate debt and certain customer credit balances and securities loaned programs on which the Company pays interest; excludes customer balances held by third parties.

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Interest-earning assets— Assets such as loans, available-for-sale securities, held-to-maturity securities, margin receivables, securities borrowed balances and cash and investments required to be segregated under regulatory guidelines that earn interest for the Company.
Interest rate swaps —Contracts that are entered into primarily as an asset/liability management strategy to reduce interest rate risk. Interest rate swap contracts are exchanges of interest rate payments, such as fixed-rate payments for floating-rate payments, based on notional principal amounts.
LIBOR —London Interbank Offered Rate. LIBOR is the interest rate at which banks borrow funds from other banks in the London wholesale money market (or interbank market).
LLC —Limited liability company.
LTV —Loan-to-value.
Net interest income —A measure of interest revenue, net interest income is equal to interest income less interest expense.
Net interest margin— A measure of the net yield on our average interest-bearing assets. Net interest margin is calculated for a given period by dividing the annualized sum of net interest income by average interest-bearing assets.
Net new brokerage assets— The total inflows to all new and existing brokerage customer accounts less total outflows from all closed and existing brokerage customer accounts, excluding the effects of market movements in the value of brokerage customer assets.
NFA —National Futures Association.
NOLs —Net operating losses.
Nonperforming assets— Assets originally acquired to earn income (nonperforming loans) and those not intended to earn income (real estate owned). Loans are classified as nonperforming when they are no longer accruing interest, which includes loans that are 90 days and greater past due, TDRs that are on nonaccrual status for all classes of loans (including loans in bankruptcy) and certain junior liens that have a delinquent senior lien.
Notional amount— The specified dollar amount underlying a derivative on which the calculated payments are based.
OCC —Office of the Comptroller of the Currency.
Options— Contracts that grant the purchaser, for a premium payment, the right, but not the obligation, to either purchase or sell the associated financial instrument at a set price during a period or at a specified date in the future.
OTTI —Other-than-temporary impairment.
RAS —Risk Appetite Statement.
Real estate owned and other repossessed assets —Ownership or physical possession of real property by the Company, generally acquired as a result of foreclosure or repossession.
Recovery —Cash proceeds received on a loan that had been previously charged off.
Repurchase agreement —An agreement giving the seller of an asset the right or obligation to buy back the same or similar securities at a specified price on a given date. These agreements are generally collateralized by mortgage-backed or investment-grade securities.
Risk-weighted assets —Primarily computed by the assignment of specific risk-weightings assigned by the regulators to assets and off-balance sheet instruments for capital adequacy calculations.
S&P —Standard & Poor’s.
SEC —U.S. Securities and Exchange Commission.
Special mention loans —Loans where a borrower’s current credit history casts doubt on their ability to repay a loan. Loans are classified as special mention when loans are between 30 and 89 days past due.
Sweep deposit accounts— Accounts with the functionality to transfer customer deposit balances to and from an FDIC insured account.
Tier 1 capital —Adjusted equity capital used in the calculation of capital adequacy ratios. Tier 1 capital equals: Common Equity Tier 1 capital plus preferred stock and related surplus, plus/(less) disallowed deferred tax assets, and other applicable adjustments.

32


Troubled Debt Restructuring ("TDR") —A loan modification that involves granting an economic concession to a borrower who is experiencing financial difficulty, and loans that have been charged-off due to bankruptcy notification.
TRUPs —Trust preferred securities.
VIE —Variable interest entity.
Wholesale borrowings —Borrowings that consist of securities sold under agreements to repurchase and FHLB advances and other borrowings.
ITEM 3.    QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK
The following discussion about market risk includes forward-looking statements. Actual results could differ materially from those projected in the forward-looking statements as a result of certain factors, including, but not limited to, those set forth in Part I. Item 1A. Risk Factors in the Annual Report on Form 10-K for the year ended December 31, 2015.
Interest Rate Risk
Our exposure to interest rate risk is related primarily to interest-earning assets and interest-bearing liabilities. Managing interest rate risk is essential to profitability. The primary objective of the management of interest rate risk is to control exposure to interest rates within the Board-approved limits and with limited exposure to earnings volatility resulting from interest rate fluctuations. Our general strategies to manage interest rate risk include balancing variable-rate and fixed-rate assets and liabilities and utilizing derivatives in a way that reduces overall exposure to changes in interest rates. Exposure to interest rate risk requires management to make complex assumptions regarding maturities, market interest rates and customer behavior. Changes in interest rates, including the following, could impact interest income and expense:
Interest-earning assets and interest-bearing liabilities may re-price at different times or by different amounts, creating a mismatch.
The yield curve may steepen, flatten or otherwise change shape, which could affect the spread between short- and long-term rates. Widening or narrowing spreads could impact net interest income.
Market interest rates may influence prepayments, resulting in maturity mismatches. In addition, prepayments could impact yields as premiums and discounts amortize.
Exposure to interest rate risk is dependent upon the distribution and composition of interest-earning assets, interest-bearing liabilities and derivatives. The differing risk characteristics of each product are managed to mitigate our exposure to interest rate fluctuations. At September 30, 2016 , 90% of our total assets were interest-earning assets and we had no securities classified as trading.
At September 30, 2016 , approximately 59% of total assets were available-for-sale and held-to-maturity mortgage-backed securities and residential real estate loans. The values of these assets are sensitive to changes in interest rates as well as expected prepayment levels. As interest rates increase, fixed-rate residential mortgages and mortgage-backed securities tend to exhibit lower prepayments. The inverse is true in a falling rate environment.
When real estate loans are prepaid, unamortized premiums and/or discounts are recognized immediately in interest income. Depending on the timing of the prepayment, these adjustments to income would impact anticipated yields. The Asset Liability Committee ("ALCO") reviews estimates of the impact of changing market rates on prepayments. This information is incorporated into our interest rate risk management strategy.
Our liability structure consists of two central sources of funding: deposits and customer payables. Deposit products, including sweep deposit accounts, complete savings accounts, checking accounts and other money market and savings accounts, as well as customer payables, re-price at management’s discretion. We may utilize wholesale funding sources as needed for short-term liquidity and contingency funding requirements.
Derivative Instruments
We use derivative instruments to help manage interest rate risk using designated hedge relationships. Interest rate swaps involve the exchange of fixed-rate and variable-rate interest payments between two parties based on a contractual underlying notional amount, but do not involve the exchange of the underlying notional amounts. See Note 9—Derivative Instruments and Hedging Activities for additional information about our use of derivative contracts.

33


Scenario Analysis
Scenario analysis is an advanced approach to estimating interest rate risk exposure. The ALCO monitors interest rate risk using the Economic Value of Equity (“EVE”) approach and the Earnings-at-Risk (“EAR”) approach.
Under the EVE approach, the present value of expected cash flows of all existing interest-earning assets, interest-bearing liabilities, derivatives and forward commitments are estimated and combined to produce an EVE figure. EVE is a long-term sensitivity measure of interest rate risk. The approach values only the current balance sheet in which the most significant assumptions are the prepayment rates of the loan portfolio and mortgage-backed securities and the repricing of deposits. This approach does not incorporate assumptions related to business growth, or liquidation and re-investment of instruments. This approach provides an indicator of future earnings and capital levels because changes in EVE indicate the anticipated change in the value of future cash flows. The sensitivity of this value to changes in interest rates is then determined by applying alternative interest rate scenarios. The change in EVE amounts fluctuate based on instantaneous parallel shifts in interest rates primarily due to the change in timing of cash flows in the Company’s residential loan and mortgage-backed securities portfolios. Expected prepayment rates on residential mortgage loans and mortgage-backed securities increase as interest rates decline, whereas expected prepayment rates decrease in a rising interest rate environment.
EAR is a short-term sensitivity measure of interest rate risk and illustrates the impact of alternative interest rate scenarios on net interest income, including corporate interest expense, over a twelve month time frame. In measuring the sensitivity of net interest income to changes in interest rates, we assume instantaneous parallel interest rate shocks applied to the forward curve. In addition, we assume that cash flows from loan payoffs are reinvested in mortgage-backed securities, we exclude revenue from off-balance sheet customer cash and we assume no balance sheet growth.
The sensitivity of EAR and EVE at the consolidated E*TRADE Financial level at September 30, 2016 and December 31, 2015 is as follows (dollars in millions):
Instantaneous Parallel Change in Interest Rates
(basis points) (1)
 
Economic Value of Equity
 
Earnings-at-Risk
 
September 30, 2016
 
December 31, 2015
 
September 30, 2016
 
December 31, 2015
 
Amount
 
Percentage
 
Amount
 
Percentage
 
Amount
 
Percentage
 
Amount
 
Percentage
+200
 
$
(69
)
 
(1.2
)%
 
$
(148
)
 
(2.6
)%
 
$
163

 
14.2
 %
 
$
178

 
15.8
 %
+100
 
$
128

 
2.3
 %
 
$
58

 
1.0
 %
 
$
106

 
9.2
 %
 
$
116

 
10.3
 %
-50
 
$
(155
)
 
(2.7
)%
 
$
(107
)
 
(1.9
)%
 
$
(67
)
 
(5.8
)%
 
$
(64
)
 
(5.7
)%
(1)
These scenario analyses assume a balance sheet size as of the dates indicated. Any changes in size would cause the amounts to vary.
We actively manage interest rate risk positions. As interest rates change, we will adjust our strategy and mix of assets, liabilities and derivatives to optimize our position. For example, a 100 basis points increase in rates may not result in a change in value as indicated above. We compare the instantaneous parallel shift in interest rate changes in EVE and EAR to the established limits set by the Board of Directors in order to assess interest rate risk. In the event that the percentage change in EVE or EAR exceeds the Board limits, our Chief Executive Officer, Chief Risk Officer, Chief Financial Officer and Treasurer must all be promptly notified in writing and decide upon a plan of remediation. In addition, the Board of Directors must be promptly notified of the exception and the planned resolution. At September 30, 2016 , the EVE and EAR percentage changes were within our Board limits.



34


PART I - FINANCIAL INFORMATION
ITEM 1.    CONSOLIDATED FINANCIAL STATEMENTS (UNAUDITED)

E*TRADE FINANCIAL CORPORATION AND SUBSIDIARIES
CONSOLIDATED STATEMENT OF INCOME (LOSS)
(In millions, except share data and per share amounts)
(Unaudited)
 
Three Months Ended September 30,
 
Nine Months Ended September 30,
 
2016
 
2015
 
2016
 
2015
Revenue:
 
 
 
 
 
 
 
Interest income
$
309

 
$
297

 
$
923

 
$
923

Interest expense
(22
)
 
(48
)
 
(63
)
 
(172
)
Net interest income
287

 
249

 
860

 
751

Commissions
107

 
108

 
320

 
325

Fees and service charges
68

 
52

 
188

 
159

Gains (losses) on securities and other, net
14

 
(358
)
 
34

 
(333
)
Other revenue
10

 
10

 
30

 
29

Total non-interest income (loss)
199

 
(188
)
 
572

 
180

Total net revenue
486

 
61

 
1,432

 
931

Provision (benefit) for loan losses
(62
)
 
(25
)
 
(131
)
 
(17
)
Non-interest expense:
 
 
 
 
 
 
 
Compensation and benefits
123

 
123

 
374

 
354

Advertising and market development
27

 
23

 
100

 
89

Clearing and servicing
26

 
23

 
75

 
72

Professional services
26

 
24

 
70

 
77

Occupancy and equipment
24

 
21

 
71

 
64

Communications
22

 
24

 
65

 
62

Depreciation and amortization
20

 
21

 
60

 
61

FDIC insurance premiums
6

 
7

 
18

 
36

Amortization of other intangibles
5

 
5

 
15

 
15

Restructuring and acquisition-related activities
25

 
2

 
28

 
8

Losses on early extinguishment of debt, net

 
39

 

 
112

Other non-interest expenses
19

 
20

 
54

 
64

Total non-interest expense
323

 
332

 
930

 
1,014

Income (loss) before income tax expense (benefit)
225

 
(246
)
 
633

 
(66
)
Income tax expense (benefit)
86

 
(93
)
 
208

 
(245
)
Net income (loss)
$
139

 
$
(153
)
 
$
425

 
$
179

Basic earnings (loss) per share
$
0.51

 
$
(0.53
)
 
$
1.53

 
$
0.62

Diluted earnings (loss) per share
$
0.51

 
$
(0.53
)
 
$
1.52

 
$
0.61

Shares used in computation of per share data:
 
 
 
 
 
 
 
Basic (in thousands)
274,362

 
290,480

 
278,864

 
290,105

Diluted (in thousands)
275,472

 
290,480

 
280,136

 
294,998

See accompanying notes to the consolidated financial statements

35


E*TRADE FINANCIAL CORPORATION AND SUBSIDIARIES
CONSOLIDATED STATEMENT OF COMPREHENSIVE INCOME
(In millions)
(Unaudited)
 
Three Months Ended September 30,
 
Nine Months Ended September 30,
 
2016
 
2015
 
2016
 
2015
Net income (loss)
$
139

 
$
(153
)
 
$
425

 
$
179

Other comprehensive income (loss), net of tax
 
 
 
 
 
 
 
Available-for-sale securities:
 
 
 
 
 
 
 
Unrealized gains (losses), net
3

 
17

 
166

 
(3
)
Reclassification into earnings, net
(10
)
 
(7
)
 
(28
)
 
(18
)
Net change from available-for-sale securities
(7
)
 
10

 
138

 
(21
)
Cash flow hedging instruments:
 
 
 
 
 
 
 
Unrealized losses, net

 
(5
)
 

 
(10
)
Reclassification into earnings, net

 
239

 

 
271

Net change from cash flow hedging instruments

 
234

 

 
261

Other comprehensive income (loss)
(7
)
 
244

 
138

 
240

Comprehensive income
$
132

 
$
91

 
$
563

 
$
419


See accompanying notes to the consolidated financial statements

36


E*TRADE FINANCIAL CORPORATION AND SUBSIDIARIES
CONSOLIDATED BALANCE SHEET
(In millions, except share data)
(Unaudited) 
 
September 30,
 
December 31,
 
2016
 
2015
ASSETS
 
 
 
Cash and equivalents
$
1,467

 
$
2,233

Cash required to be segregated under federal or other regulations
2,159

 
1,057

Available-for-sale securities
13,493

 
12,589

Held-to-maturity securities (fair value of $16,670 and $13,123 at September 30, 2016 and December 31, 2015, respectively)
16,189

 
13,013

Margin receivables
6,552

 
7,398

Loans receivable, net (net of allowance for loan losses of $235 and $353 at September 30, 2016 and December 31, 2015, respectively)
3,832

 
4,613

Receivables from brokers, dealers and clearing organizations
1,118

 
520

Property and equipment, net
231

 
236

Goodwill
2,370

 
1,792

Other intangibles, net
328

 
174

Deferred tax assets, net
725

 
1,033

Other assets
735

 
769

Total assets
$
49,199

 
$
45,427

LIABILITIES AND SHAREHOLDERS’ EQUITY
 
 
 
Liabilities:
 
 
 
Deposits
$
31,697

 
$
29,445

Customer payables
7,827

 
6,544

Payables to brokers, dealers and clearing organizations
1,227

 
1,576

Other borrowings
409

 
491

Corporate debt
994

 
997

Other liabilities
729

 
575

Total liabilities
42,883

 
39,628

Commitments and contingencies (see Note 17)


 


Shareholders’ equity:
 
 
 
Preferred stock, $0.01 par value, $1,000 liquidation preference, shares authorized: 1,000,000 at September 30, 2016 and December 31, 2015; shares issued and outstanding: 400,000 at September 30, 2016 and none at December 31, 2015
394

 

Common stock, $0.01 par value, shares authorized: 400,000,000 at September 30, 2016 and December 31, 2015; shares issued and outstanding: 273,810,222 and 291,335,241 at September 30, 2016 and December 31, 2015, respectively
3

 
3

Additional paid-in-capital
6,916

 
7,356

Accumulated deficit
(1,036
)
 
(1,461
)
Accumulated other comprehensive income (loss)
39

 
(99
)
Total shareholders’ equity
6,316

 
5,799

Total liabilities and shareholders’ equity
$
49,199

 
$
45,427

See accompanying notes to the consolidated financial statements

37


E*TRADE FINANCIAL CORPORATION AND SUBSIDIARIES
CONSOLIDATED STATEMENT OF SHAREHOLDERS’ EQUITY
(In millions)
(Unaudited)
 
 
 
 
 
Additional
Paid-in
Capital
 
Accumulated
Deficit
 
Accumulated
Other
Comprehensive
Income (Loss)
 
Total
Shareholders’
Equity
 
Preferred Stock
 
Common Stock
 
 
 
 
 
Amount
 
Shares
 
Amount
 
 
 
 
Balance at December 31, 2015
$

 
291

 
$
3

 
$
7,356

 
$
(1,461
)
 
$
(99
)
 
$
5,799

Net income

 

 

 

 
425

 

 
425

Other comprehensive income

 

 

 

 

 
138

 
138

Conversion of convertible debentures

 
1

 

 
5

 

 

 
5

Exercise of stock options and related tax effects

 

 

 
3

 

 

 
3

Issuance of preferred stock
394

 

 

 

 

 

 
394

Repurchases of common stock

 
(19
)
 

 
(452
)
 

 

 
(452
)
Issuance of restricted stock, net of forfeitures and retirements to pay taxes

 
1

 

 
(17
)
 

 

 
(17
)
Share-based compensation

 

 

 
21

 

 

 
21

Balance at September 30, 2016
$
394

 
274

 
$
3

 
$
6,916

 
$
(1,036
)
 
$
39

 
$
6,316

 
 
 
 
 
Additional
Paid-in
Capital
 
Accumulated
Deficit
 
Accumulated
Other
Comprehensive
Loss
 
Total
Shareholders’
Equity
 
Preferred Stock
 
Common Stock
 
 
 
 
 
Amount
 
Shares
 
Amount
 
 
 
 
Balance at December 31, 2014
$

 
289

 
$
3

 
$
7,350

 
$
(1,729
)
 
$
(249
)
 
$
5,375

Net income

 

 

 

 
179

 

 
179

Other comprehensive income

 

 

 

 

 
240

 
240

Conversion of convertible debentures

 

 

 
4

 

 

 
4

Exercise of stock options and related tax effects

 

 

 
2

 

 

 
2

Issuance of restricted stock, net of forfeitures and retirements to pay taxes

 
1

 

 
(11
)
 

 

 
(11
)
Share-based compensation

 

 

 
23

 

 

 
23

Balance at September 30, 2015
$

 
290

 
$
3

 
$
7,368

 
$
(1,550
)
 
$
(9
)
 
$
5,812


See accompanying notes to the consolidated financial statements

38


E*TRADE FINANCIAL CORPORATION AND SUBSIDIARIES
CONSOLIDATED STATEMENT OF CASH FLOWS
(In millions)
(Unaudited)
 
Nine Months Ended September 30,
 
2016
 
2015
Cash flows from operating activities:
 
 
 
Net income
$
425

 
$
179

Adjustments to reconcile net income to net cash provided by operating activities:
 
 
 
Provision (benefit) for loan losses
(131
)
 
(17
)
Depreciation and amortization (including discount amortization and accretion)
174

 
271

(Gains) losses on securities and other, net
(34
)
 
333

Losses on early extinguishment of debt, net

 
37

Share-based compensation
21

 
23

Deferred tax expense (benefit)
190

 
(242
)
Other
(4
)
 

Net effect of changes in assets and liabilities:
 
 
 
(Increase) decrease in cash required to be segregated under federal or other regulations
(1,101
)
 
412

(Increase) decrease in receivables from brokers, dealers and clearing organizations
(591
)
 
353

Decrease (increase) in margin receivables
846

 
(258
)
Decrease in other assets
27

 
12

(Decrease) increase in payables to brokers, dealers and clearing organizations
(349
)
 
30

Increase (decrease) in customer payables
1,283

 
(415
)
Decrease in other liabilities
(28
)
 
(50
)
Net cash provided by operating activities
728

 
668

Cash flows from investing activities:
 
 
 
Purchases of available-for-sale securities
(4,490
)
 
(3,550
)
Proceeds from sales of available-for-sale securities
2,494

 
3,725

Proceeds from maturities of and principal payments on available-for-sale securities
1,111

 
1,370

Purchases of held-to-maturity securities
(4,221
)
 
(898
)
Proceeds from maturities of and principal payments on held-to-maturity securities
1,476

 
1,483

Proceeds from sale of loans

 
40

Decrease in loans receivable
888

 
1,030

Capital expenditures for property and equipment
(51
)
 
(52
)
Proceeds from sale of real estate owned and repossessed assets
15

 
24

Acquisition of OptionsHouse, net of cash acquired
(723
)
 

Net cash flow from derivative contracts
(107
)
 
1

Other
3

 
75

Net cash (used in) provided by investing activities
(3,605
)
 
3,248


39


E*TRADE FINANCIAL CORPORATION AND SUBSIDIARIES
CONSOLIDATED STATEMENT OF CASH FLOWS (Continued)
(In millions)

 
Nine Months Ended September 30,
 
2016
 
2015
Cash flows from financing activities:
 
 
 
Net increase in deposits
$
2,252

 
$
720

Net decrease in securities sold under agreements to repurchase
(82
)
 
(3,672
)
Advances from FHLB

 
810

Payments on advances from FHLB

 
(1,730
)
Proceeds from issuance of senior notes

 
460

Payments on senior notes

 
(800
)
Repurchases of trust preferred securities

 
(10
)
Proceeds from issuance of preferred stock
400

 

Repurchases of common stock
(452
)
 

Net cash flow from derivatives hedging liabilities

 
(16
)
Other
(7
)
 
(8
)
Net cash provided by (used in) financing activities
2,111

 
(4,246
)
Decrease in cash and equivalents
(766
)
 
(330
)
Cash and equivalents, beginning of period
2,233

 
1,783

Cash and equivalents, end of period
$
1,467

 
$
1,453

Supplemental disclosures:
 
 
 
Cash paid for interest
$
58

 
$
189

Cash paid for income taxes, net of refunds
$
6

 
$
4

Non-cash investing and financing activities:
 
 
 
Transfers of loans held-for-investment to loans held-for-sale
$

 
$
39

Transfers from loans to other real estate owned and repossessed assets
$
23

 
$
20

Conversion of convertible debentures to common stock
$
5

 
$
4

Transfer of available-for-sale securities to held-to-maturity securities
$
492

 
$


See accompanying notes to the consolidated financial statements

40


E*TRADE FINANCIAL CORPORATION AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
(Unaudited)
NOTE 1—ORGANIZATION, BASIS OF PRESENTATION AND SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES
Organization —E*TRADE Financial Corporation is a financial services company that provides brokerage and related products and services primarily to individual retail investors under the brand "E*TRADE Financial." The Company also provides investor-focused banking products, primarily sweep deposits, to retail investors.
Basis of Presentation —The consolidated financial statements include the accounts of the Company and its majority-owned subsidiaries as determined under the voting interest model. Entities in which the Company has the ability to exercise significant influence but in which the Company does not possess control are generally accounted for by the equity method. Entities in which the Company does not have the ability to exercise significant influence are generally carried at cost. However, investments in marketable equity securities where the Company does not have the ability to exercise significant influence over the entities are accounted for as available-for-sale equity securities. The Company also evaluates its initial and continuing involvement with certain entities to determine if the Company is required to consolidate the entities under the variable interest entity ("VIE") model. This evaluation is based on a qualitative assessment of whether the Company is the primary beneficiary of the VIE, which requires the Company to possess both: 1) the power to direct the activities that most significantly impact the economic performance of the VIE; and 2) the obligation to absorb losses or the right to receive benefits of the VIE that could potentially be significant to the VIE.
The Company's consolidated financial statements are prepared in accordance with GAAP. Intercompany accounts and transactions are eliminated in consolidation. These consolidated financial statements reflect all adjustments, which are all normal and recurring in nature, necessary to present fairly the financial position, results of operations and cash flows for the periods presented. These consolidated financial statements should be read in conjunction with the Annual Report on Form 10-K for the year ended December 31, 2015 .
Beginning January 1, 2016, the Company changed its segment reporting structure to align with the manner in which the Chief Operating Decision Maker now reviews business performance and makes resource allocation decisions. As the Chief Operating Decision Maker's business performance assessments and resource allocation decisions are based on consolidated operating margin, the Company no longer has separate operating segments and, accordingly, no longer presents disaggregated segment financial results. The Company also updated the presentation of its consolidated statement of income (loss) to reflect how business performance is now measured and prior periods have been reclassified to conform to the current period presentation as follows:
interest expense related to corporate debt and interest income related to corporate cash reclassified from other income (expense) to net interest income;
losses on early extinguishment of debt, net reclassified from other income (expense) to non-interest expense; and
other income (expense) reclassified from other income (expense) to gains (losses) on securities and other, net.
Use of Estimates —Preparing the Company's consolidated financial statements in accordance with GAAP requires management to make estimates and assumptions that affect the amounts reported in the consolidated financial statements and related notes for the periods presented. Actual results could differ from management’s estimates. Certain significant accounting policies are critical because they are based on estimates and assumptions that require complex and subjective judgments by management. Changes in these estimates or assumptions could materially impact the Company’s financial condition and results of operations. Material estimates in which management believes changes could reasonably occur include: allowance for loan losses; asset impairment, including goodwill impairment and OTTI; estimates of effective tax rates, deferred taxes and valuation allowance; accounting for derivative instruments; and fair value measurements.

41


Financial Statement Descriptions and Related Accounting Policies
Margin Receivables —Margin receivables represent credit extended to customers to finance their purchases of securities by borrowing against securities the customers own. Securities owned by customers are held as collateral for amounts due on the margin receivables, the value of which is not reflected in the consolidated balance sheet. The Company is permitted to sell or re-pledge these securities held as collateral and to use the securities to enter into securities lending transactions, to collateralize borrowings or for delivery to counterparties to cover customer short positions.
The fair value of securities that the Company received as collateral in connection with margin receivables and securities borrowing activities, where the Company is permitted to sell or re-pledge the securities, was approximately $9.4 billion and $10.1 billion at September 30, 2016 and December 31, 2015 , respectively. Of this amount, $2.1 billion and $2.5 billion had been pledged or sold in connection with securities loans and deposits with clearing organizations at September 30, 2016 and December 31, 2015 , respectively.
New Accounting and Disclosure Guidance —Below is the new accounting and disclosure guidance that relates to activities in which the Company is engaged.
Adoption of New Accounting Standards
Disclosures of Uncertainties about an Entity’s Ability to Continue as a Going Concern
In August 2014, the FASB amended the guidance related to an entity’s evaluations and disclosures of going concern uncertainties. The new guidance requires management to perform interim and annual assessments of the entity’s ability to continue as a going concern within one year of the date the financial statements are issued, and to provide certain disclosures if conditions or events raise substantial doubt about the entity’s ability to continue as a going concern. The Company adopted the amended guidance for annual and interim periods beginning on January 1, 2016. The adoption of the amended guidance did not impact the Company’s financial condition, results of operations or cash flows.
Consolidation
In February 2015, the FASB amended the guidance on consolidation of certain legal entities. The amended guidance modifies the evaluation of whether limited partnerships and similar legal entities are VIEs or voting interest entities, eliminates the presumption that a general partner should consolidate a limited partnership, and clarifies how to determine whether a group of equity holders has power over an entity. The Company adopted the amended guidance for annual and interim periods beginning on January 1, 2016 on a modified retrospective basis. The adoption of the amended guidance did not impact the Company’s financial condition, results of operations or cash flows.
Accounting for Customer Fees Paid in a Cloud Computing Arrangement
In April 2015, the FASB amended the accounting guidance on customer fees paid in a cloud computing arrangement. The amended guidance requires that internal-use software accessed by a customer in cloud computing arrangements be accounted for as software licenses if specific criteria are met; otherwise they should be accounted for as service contracts. The Company adopted the amended guidance for annual and interim periods beginning on January 1, 2016 on a prospective basis. The adoption of the amended guidance did not impact the Company’s financial condition, results of operations or cash flows.
New Accounting Standards Not Yet Adopted
Revenue Recognition on Contracts with Customers
In May 2014, the FASB amended the guidance on revenue recognition on contracts with customers. The new standard outlines a single comprehensive model for entities to apply in accounting for revenue arising from contracts with customers. The FASB issued supplemental amendments to the new standard to clarify certain accounting guidance and provide narrow scope improvements and practical expedients in the first half of 2016. The amended guidance will be effective for annual and interim periods beginning on January 1, 2018 for the Company and may be applied on either a full retrospective or modified retrospective basis. The Company is currently evaluating the impact of the new accounting guidance and expects to complete this evaluation in 2017; however, the adoption of the

42


amended guidance is not expected to have a material impact on the Company’s financial condition, results of operations or cash flows.
Classification and Measurement of Financial Instruments
In January 2016, the FASB amended the accounting and disclosure guidance on the classification and measurement of financial instruments. Relevant changes in the amended guidance include the requirement that equity investments, excluding those accounted for under the equity method of accounting or those resulting in consolidation of the investee, be measured at fair value in the consolidated balance sheet with changes in fair value recognized in net income. For disclosure purposes, the Company will no longer be required to disclose the methods and significant assumptions used to estimate fair value for financial instruments measured at amortized cost in the consolidated balance sheet. The amended guidance will be effective for interim and annual periods beginning on January 1, 2018 for the Company and is required to be applied on a modified retrospective basis by means of a cumulative-effect adjustment to the consolidated balance sheet on that date. While the Company is currently evaluating the impact of the new accounting guidance, the adoption of the amended guidance is not expected to have a material impact on the Company’s financial condition, results of operations or cash flows.
Accounting for Leases
In February 2016, the FASB amended the guidance on accounting for leases. The new standard requires lessees to recognize assets and liabilities on the balance sheet for the rights and obligations created by all qualifying leases with terms of more than twelve months. The recognition, measurement and presentation of expenses and cash flows arising from a lease by a lessee remains substantially unchanged and depends on classification as a finance or operating lease. The new standard also requires additional quantitative and qualitative disclosures that provide additional information about the amounts related to leasing arrangements recorded in the financial statements. The new guidance will be effective for interim and annual periods beginning on January 1, 2019 for the Company and is required to be applied on a modified retrospective basis to the earliest period presented, which includes practical expedient options in certain circumstances. The Company is currently evaluating the impact of the new accounting guidance on the Company's financial condition, results of operations and cash flows.
Accounting for Employee Share-based Payments
In March 2016, the FASB amended the accounting guidance on employee shared-based payments. Relevant changes in the amended guidance include the requirement to recognize all excess tax benefits and deficiencies upon exercise or vesting as income tax expense or benefit in the income statement; to treat excess tax benefits and deficiencies as discrete items in the reporting period they occur; to not delay recognition of excess tax benefits until the tax benefit is realized through a reduction in current taxes payable; and to make an accounting policy election to either estimate forfeitures or account for forfeiture as they occur. The new guidance will be effective for interim and annual periods beginning on January 1, 2017 for the Company and application methods vary based on the amended guidance. Early adoption in interim periods is permitted. The adoption of the amended guidance is not expected to have a material impact on the Company’s financial condition, results of operations or cash flows.
Accounting for Credit Losses
In June 2016, the FASB amended the accounting guidance on accounting for credit losses. The amended guidance requires measurement of all expected credit losses for financial instruments and other commitments to extend credit held at the reporting date. For financial assets measured at amortized cost, factors such as historical experience, current conditions, and reasonable and supportable forecasts will be used to estimate expected credit losses. The amended guidance will also change the manner in which credit losses are recognized on debt securities classified as available-for-sale. The new guidance will be effective for interim and annual periods beginning January 1, 2020 for the Company. Early adoption is permitted. The Company is currently evaluating the impact of the new accounting guidance on the Company's financial condition, results of operations and cash flows.
Classification of Certain Cash Receipts and Cash Payments
In August 2016, the FASB amended the guidance on the presentation and classification of certain cash receipts and cash payments in the statement of cash flows to eliminate current diversity in practice. The new guidance will be effective for interim and annual periods beginning January 1, 2018 for the Company and must be applied using a retrospective transition method to each period presented. Early adoption is permitted. The Company is currently evaluating the impact of the new accounting guidance.

43


NOTE 2—BUSINESS ACQUISITION
OptionsHouse Acquisition
On September 12, 2016, the Company completed its acquisition of all of the outstanding equity of Aperture New Holdings, Inc., the ultimate parent company of OptionsHouse, from Aperture Holdings, L.P. for $725 million . OptionsHouse is an online brokerage firm focused on serving active traders through its derivatives platform. The acquisition will enhance E*TRADE's derivatives capabilities and offerings to current customers while providing the benefit of an expanded breadth of offerings, including 24 hour customer service, long-term investing tools, and mobile experience, for current OptionsHouse customers.
The results of OptionsHouse's operations have been included in the Company's consolidated statement of income (loss) for the three and nine months ended September 30, 2016 from the date of the acquisition. OptionsHouse's net revenue from September 12, 2016 through September 30, 2016 was $6 million . Supplemental pro forma financial information related to the acquisition is not included because the impact on the Company's consolidated statement of income (loss) is not material.
The following table summarizes the provisional allocation of the purchase price to the net assets of OptionsHouse as of September 12, 2016 (dollars in millions):
 
September 12, 2016
Purchase price
$
725

Purchased cash adjustment
26

Working capital adjustment
(2
)
Total cash consideration paid
$
749

Fair value of net assets acquired
$
171

Provisional goodwill
$
578

The following table summarizes the provisional fair values of the assets acquired and liabilities assumed as of the acquisition date. The allocation of the purchase price is provisional and subject to further adjustment as information relative to the acquisition date fair value of intangible assets is finalized. We do not expect that any adjustments to the provisional fair value will be material to the Company's consolidated financial statements (dollars in millions):
 
September 12, 2016
Assets
 
Cash and equivalents
$
26

Identifiable intangible assets
169

Property and equipment
6

Other assets
12

Total assets acquired
$
213

Liabilities
 
Deferred tax liabilities, net
$
31

Accrued expenses and other liabilities
11

Total liabilities assumed
$
42

Net assets acquired
$
171

The provisional goodwill of $578 million , which is allocated to the retail brokerage reporting unit, is composed primarily of the synergies expected to result from combining operations with OptionsHouse and coupling its derivatives platform with the Company's existing product offerings. Approximately $122 million of this goodwill will be deductible for tax purposes.

44


The Company recorded provisional intangible assets of $169 million , which are subject to amortization over their estimated useful lives. Approximately $63 million of the intangible assets will be deductible for tax purposes. The provisional fair value of the intangible assets was determined under the income approach. The following table summarizes the provisional estimated fair value and estimated useful lives of the intangible assets (dollars in millions):
 
Estimated Fair Value
 
Estimated Useful Life (In Years)
Customer relationships
$
118

 
14
Technology
48

 
7
Trade name
3

 
2
Total intangible assets
$
169

 
 
NOTE 3— RESTRUCTURING AND ACQUISITION-RELATED ACTIVITIES
The following table shows the components of restructuring and acquisition-related activities expense for the three and nine months ended September 30, 2016 and 2015 (dollars in millions):
 
Three Months Ended September 30,
 
Nine Months Ended September 30,
 
2016
 
2015
 
2016
 
2015
Restructuring activities
$
18

 
$
2

 
$
21

 
$
8

Acquisition-related costs
7

 

 
7

 

Total restructuring and acquisition-related activities
$
25

 
$
2

 
$
28

 
$
8

The Company incurred $7 million of acquisition-related costs in connection with its purchase of OptionsHouse, which was completed on September 12, 2016. Restructuring activities during the three and nine months ended September 30, 2016 includes approximately $16 million of costs, primarily related to employee severance, from the realignment of our core brokerage business and organizational structure. The liability for restructuring activities at September 30, 2016 was $11 million .

45


NOTE 4— INTEREST INCOME AND INTEREST EXPENSE
The following table shows the components of interest income and interest expense for the three and nine months ended September 30, 2016 and 2015 (dollars in millions):
 
Three Months Ended September 30,
 
Nine Months Ended September 30,
 
2016
 
2015
 
2016
 
2015
Interest income:
 
 
 
 
 
 
 
Cash and equivalents
$
2

 
$
1

 
$
5

 
$
2

Cash required to be segregated under federal or other regulation
2

 
1

 
4

 
1

Available-for-sale securities
66

 
57

 
198

 
189

Held-to-maturity securities
109

 
85

 
319

 
259

Margin receivables
60

 
70

 
185

 
208

Loans
46

 
58

 
146

 
177

Broker-related receivables and other

 

 
1

 
2

Subtotal interest income
285

 
272

 
858

 
838

Other interest revenue (1)
24

 
25

 
65

 
85

Total interest income
309

 
297

 
923

 
923

Interest expense:
 
 
 
 
 
 
 
Deposits
(1
)
 
(1
)
 
(3
)
 
(4
)
Customer payables
(2
)
 
(2
)
 
(4
)
 
(4
)
Other borrowings (2)
(4
)
 
(30
)
 
(13
)
 
(112
)
Corporate debt
(13
)
 
(13
)
 
(40
)
 
(46
)
Subtotal interest expense
(20
)

(46
)
 
(60
)
 
(166
)
Other interest expense (3)
(2
)
 
(2
)
 
(3
)
 
(6
)
Total interest expense
(22
)
 
(48
)
 
(63
)
 
(172
)
Net interest income (4)
$
287

 
$
249

 
$
860

 
$
751

(1)
Represents interest income on securities loaned.
(2)
In September 2015, the Company terminated $4.4 billion of legacy wholesale funding obligations.
(3)
Represents interest expense on securities borrowed.
(4)
Beginning in 2016, interest expense related to corporate debt and interest income related to corporate cash are presented within net interest income. Prior periods have been reclassified to conform with current period presentation.
NOTE 5—FAIR VALUE DISCLOSURES
Fair value is defined as the price that would be received to sell an asset or paid to transfer a liability in an orderly transaction between market participants at the measurement date. In determining fair value, the Company may use various valuation approaches, including market, income and/or cost approaches. The fair value hierarchy requires the Company to maximize the use of observable inputs and minimize the use of unobservable inputs when measuring fair value. Fair value is a market-based measure considered from the perspective of a market participant. Accordingly, even when market assumptions are not readily available, the Company’s own assumptions reflect those that market participants would use in pricing the asset or liability at the measurement date. The fair value measurement accounting guidance describes the following three levels used to classify fair value measurements:
Level 1—Unadjusted quoted prices in active markets for identical assets or liabilities that are accessible by the Company.
Level 2—Quoted prices in markets that are not active or for which all significant inputs are observable, either directly or indirectly.
Level 3—Unobservable inputs that are significant to the fair value of the assets or liabilities.
The availability of observable inputs can vary and in certain cases, the inputs used to measure fair value may fall into different levels of the fair value hierarchy. In such cases, the level within the fair value hierarchy is based on the lowest level of input that is significant to the fair value measurement. The Company’s assessment of the

46


significance of a particular input to a fair value measurement requires judgment and consideration of factors specific to the asset or liability.
Recurring Fair Value Measurement Techniques
Mortgage-backed Securities
The Company’s mortgage-backed securities portfolio is primarily comprised of agency mortgage-backed securities and collateralized mortgage obligations ("CMOs"). Agency mortgage-backed securities and CMOs are gu aranteed by U.S. government sponsored enterprises and federal agencies. The weighted average coupon rates for the available-for-sale mortgage-backed securities at September 30, 2016 are shown in the following table:
 
Weighted Average
Coupon Rate
Agency mortgage-backed securities
2.83
%
Agency CMOs
3.27
%
The fair value of agency mortgage-backed securities was determined using a market approach with quoted market prices, recent market transactions and spread data for similar instruments. The fair value of agency CMOs was determined using market and income approaches along with the Company’s own trading activities for identical or similar instruments. Agency mortgage-backed securities and CMOs were categorized in Level 2 of the fair value hierarchy.
Other Debt Securities
The Company's fair value level classification of U.S. Treasuries is based on the original maturity dates of the securities and whether the securities are the most recent issuances of a given maturity. U.S. Treasuries with original maturities less than one year are classified as Level 1. U.S. Treasuries with original maturities longer than one year are classified as Level 1 if they represent the most recent issuance of a given maturity; otherwise, these securities are classified as Level 2.
The fair value measurements of agency debentures and agency debt securities were determined using market and income approaches along with the Company’s own trading activities for identical or similar instruments and were categorized in Level 2 of the fair value hierarchy.
The Company’s municipal bonds are revenue bonds issued by state and other local government agencies. The valuation of corporate bonds is impacted by the credit worthiness of the corporate issuer. All of the Company’s municipal bonds and corporate bonds were rated investment grade at September 30, 2016 . These securities were valued using a market approach with pricing service valuations corroborated by recent market transactions for identical or similar bonds. Municipal bonds and corporate bonds were categorized in Level 2 of the fair value hierarchy.
Publicly Traded Equity Securities
The fair value measurements of the Company's publicly traded equity securities were classified as Level 1 of the fair value hierarchy as they were based on quoted market prices in active markets.
Derivative Instruments
Interest rate swap and option contracts were valued with an income approach using pricing models that are commonly used by the financial services industry. The market observable inputs used in the pricing models include the swap curve, the volatility surface, and prime or overnight indexed swap basis from a financial data provider. The Company does not consider these models to involve significant judgment on the part of management, and the Company corroborated the fair value measurements with counterparty valuations. The Company’s derivative instruments were categorized in Level 2 of the fair value hierarchy. The consideration of credit risk, the Company’s or the counterparty’s, did not result in an adjustment to the valuation of its derivative instruments in the periods presented.
Nonrecurring Fair Value Measurement Techniques
Certain other assets are recorded at fair value on a nonrecurring basis: 1) one- to four-family and home equity loans in which the amount of the loan balance in excess of the estimated current value of the underlying property less

47


estimated selling costs has been charged-off; and 2) real estate owned that is carried at the lower of the property’s carrying value or fair value less estimated selling costs.
The Company evaluates and reviews assets that have been subject to fair value measurement requirements on a quarterly basis in accordance with policies and procedures that were designed to be in compliance with guidance from the Company’s regulators. These policies and procedures govern the frequency of the review, the use of acceptable valuation methods, and the consideration of estimated selling costs.
Loans Receivable
Loans that have been delinquent for 180 days or that are in bankruptcy and certain TDR loan modifications are charged-off based on the estimated current value of the underlying property less estimated selling costs. Property valuations for these one- to four-family and home equity loans are based on the most recent "as is" property valuation data available, which may include appraisals, broker price opinions ("BPOs"), automated valuation models or updated values using home price indices. Subsequent to the recording of an initial fair value measurement, these loans continue to be measured at fair value on a nonrecurring basis, utilizing the estimated value of the underlying property less estimated selling costs. These property valuations are updated on a monthly, quarterly or semi-annual basis depending on the type of valuation initially used. If the value of the underlying property has declined, an additional charge-off is recorded. If the value of the underlying property has increased, previously charged-off amounts are not reversed. If the valuation data obtained is significantly different from the valuation previously received, the Company reviews additional property valuation data to corroborate or update the valuation.
BPOs are a type of valuation input used to determine the estimated property values of our collateral dependent mortgage loans. In addition, when available, BPOs are used in various loss mitigation, default management and portfolio monitoring efforts, allowance for loan losses modeling and CLTV estimates. The Company validates BPOs through quality control measures, including comparison to tax records, comparable sale and listing data, prior BPO values and original appraisals. The Company does not adjust BPO values but will only utilize BPOs that pass validation.
Real Estate Owned
Property valuations for real estate owned are based on the lowest value of the most recent property valuation data available, which may include appraisals, listing prices or approved offer prices.
Nonrecurring fair value measurements on one- to four-family and home equity loans and real estate owned were classified as Level 3 of the fair value hierarchy as the valuations included unobservable inputs that were significant to the fair value. The following table presents additional information about significant unobservable inputs used in the valuation of assets measured at fair value on a nonrecurring basis that were categorized in Level 3 of the fair value hierarchy at September 30, 2016 and December 31, 2015 :
 
Unobservable Inputs
 
Average
 
Range
September 30, 2016
 
 
 
 
 
Loans receivable:
 
 
 
 
 
One- to four-family
Appraised value
 
$
440,700

 
$39,800-$1,954,000
Home equity
Appraised value
 
$
303,700

 
$6,000-$2,450,000
Real estate owned
Appraised value
 
$
330,300

 
$17,000-$1,900,000
 
 
 
 
 
 
December 31, 2015
 
 
 
 
 
Loans receivable:
 
 
 
 
 
One- to four-family
Appraised value
 
$
422,900

 
$8,500-$1,900,000
Home equity
Appraised value
 
$
274,100

 
$9,000-$1,300,000
Real estate owned
Appraised value
 
$
330,700

 
$26,500-$1,250,000

48


Recurring and Nonrecurring Fair Value Measurements
Assets and liabilities measured at fair value at September 30, 2016 and December 31, 2015 are summarized in the following tables (dollars in millions):
 
Level 1
 
Level 2
 
Level 3
 
Total
Fair Value
September 30, 2016:
 
 
 
 
 
 
 
Recurring fair value measurements:
 
 
 
 
 
 
 
Assets
 
 
 
 
 
 
 
Available-for-sale securities:
 
 
 
 
 
 
 
Debt securities:
 
 
 
 
 
 
 
Agency mortgage-backed securities and CMOs
$

 
$
12,180

 
$

 
$
12,180

Agency debentures

 
850

 

 
850

U.S. Treasuries

 
311

 

 
311

Agency debt securities

 
81

 

 
81

Municipal bonds

 
34

 

 
34

Corporate bonds

 
4

 

 
4

Total debt securities

 
13,460

 

 
13,460

Publicly traded equity securities
33

 

 

 
33

Total available-for-sale securities
33

 
13,460

 

 
13,493

Other assets:
 
 
 
 
 
 
 
Derivative assets (1)

 
4

 

 
4

Total assets measured at fair value on a recurring basis (2)
$
33

 
$
13,464

 
$

 
$
13,497

Liabilities
 
 
 
 
 
 
 
Derivative liabilities (1)
$

 
$
131

 
$

 
$
131

Total liabilities measured at fair value on a recurring basis (2)
$

 
$
131

 
$

 
$
131

Nonrecurring fair value measurements:
 
 
 
 
 
 
 
Loans receivable:
 
 
 
 
 
 
 
One- to four-family
$

 
$

 
$
24

 
$
24

Home equity

 

 
19

 
19

Total loans receivable

 

 
43

 
43

Real estate owned

 

 
28

 
28

Total assets measured at fair value on a nonrecurring basis (3)
$

 
$

 
$
71

 
$
71

 
(1)
All derivative assets and liabilities were interest rate contracts at September 30, 2016 . Information related to derivative instruments is detailed in Note 9—Derivative Instruments and Hedging Activities .
(2)
Assets and liabilities measured at fair value on a recurring basis represented 27% and less than 1% of the Company’s total assets and total liabilities, respectively, at September 30, 2016 .
(3)
Represents the fair value of assets prior to deducting estimated selling costs that were carried on the consolidated balance sheet at September 30, 2016 , and for which a fair value measurement was recorded during the period.

49


 
Level 1
 
Level 2
 
Level 3
 
Total
Fair Value
December 31, 2015:
 
 
 
 
 
 
 
Recurring fair value measurements:
 
 
 
 
 
 
 
Assets
 
 
 
 
 
 
 
Available-for-sale securities:
 
 
 
 
 
 
 
Debt securities:
 
 
 
 
 
 
 
Agency mortgage-backed securities and CMOs
$

 
$
11,763

 
$

 
$
11,763

Agency debentures

 
557

 

 
557

U.S. Treasuries

 
143

 

 
143

Agency debt securities

 
55

 

 
55

Municipal bonds

 
35

 

 
35

Corporate bonds

 
4

 

 
4

Total debt securities

 
12,557

 

 
12,557

Publicly traded equity securities
32

 

 

 
32

Total available-for-sale securities
32

 
12,557

 

 
12,589

Other assets:
 
 
 
 
 
 
 
Derivative assets (1)

 
10

 

 
10

Total assets measured at fair value on a recurring basis (2)
$
32

 
$
12,567

 
$

 
$
12,599

Liabilities
 
 
 
 
 
 
 
Derivative liabilities (1)
$

 
$
55

 
$

 
$
55

Total liabilities measured at fair value on a recurring basis (2)
$

 
$
55

 
$

 
$
55

Nonrecurring fair value measurements:
 
 
 
 
 
 
 
Loans receivable:
 
 
 
 
 
 
 
One- to four-family
$

 
$

 
$
41

 
$
41

Home equity

 

 
22

 
22

Total loans receivable

 

 
63

 
63

Real estate owned

 

 
26

 
26

Total assets measured at fair value on a nonrecurring basis (3)
$

 
$

 
$
89

 
$
89

 
(1)
All derivative assets and liabilities were interest rate contracts at December 31, 2015 . Information related to derivative instruments is detailed in Note 9—Derivative Instruments and Hedging Activities .
(2)
Assets and liabilities measured at fair value on a recurring basis represented 28% and less than 1% of the Company’s total assets and total liabilities, respectively, at December 31, 2015 .
(3)
Represents the fair value of assets prior to deducting estimated selling costs that were carried on the consolidated balance sheet at December 31, 2015 , and for which a fair value measurement was recorded during the period.
The following table presents losses recognized on assets measured at fair value on a nonrecurring basis during the three and nine months ended September 30, 2016 and 2015 (dollars in millions):
 
Three Months Ended September 30,
 
Nine Months Ended September 30,
 
2016
 
2015
 
2016
 
2015
One- to four-family
$
1

 
$
1

 
$
3

 
$
6

Home equity
2

 
4

 
9

 
12

Total losses on loans receivable measured at fair value
$
3

 
$
5

 
$
12

 
$
18

Losses (gains) on real estate owned measured at fair value
$
(1
)
 
$

 
$

 
$
1


50


Transfers Between Levels 1 and 2
For assets and liabilities measured at fair value on a recurring basis, the Company’s transfers between levels of the fair value hierarchy are deemed to have occurred at the beginning of the reporting period on a quarterly basis. The Company had no transfers between Level 1 and 2 during the nine months ended September 30, 2016 and 2015 .
Recurring Fair Value Measurements Categorized within Level 3
For the periods presented, no assets or liabilities measured at fair value on a recurring basis were categorized within Level 3 of the fair value hierarchy.
Fair Value of Financial Instruments Not Carried at Fair Value
The following table summarizes the carrying values, fair values and fair value hierarchy level classification of financial instruments that are not carried at fair value on the consolidated balance sheet at September 30, 2016 and December 31, 2015 (dollars in millions):
 
September 30, 2016
 
Carrying
Value
 
Level 1
 
Level 2
 
Level 3
 
Total
Fair Value
Assets
 
 
 
 
 
 
 
 
 
Cash and equivalents
$
1,467

 
$
1,467

 
$

 
$

 
$
1,467

Cash required to be segregated under federal or other regulations
$
2,159

 
$
2,159

 
$

 
$

 
$
2,159

Held-to-maturity securities:
 
 
 
 
 
 
 
 
 
Agency mortgage-backed securities and CMOs
$
13,176

 
$

 
$
13,564

 
$

 
$
13,564

Agency debentures
119

 

 
120

 

 
120

Agency debt securities
2,894

 

 
2,986

 

 
2,986

Total held-to-maturity securities
$
16,189

 
$

 
$
16,670

 
$

 
$
16,670

Margin receivables
$
6,552

 
$

 
$
6,552

 
$

 
$
6,552

Loans receivable, net:
 
 
 
 
 
 
 
 
 
One- to four-family
$
2,061

 
$

 
$

 
$
2,061

 
$
2,061

Home equity
1,503

 

 

 
1,446

 
1,446

Consumer
268

 

 

 
273

 
273

Total loans receivable, net (1)
$
3,832

 
$

 
$

 
$
3,780

 
$
3,780

Receivables from brokers, dealers and clearing organizations
$
1,118

 
$

 
$
1,118

 
$

 
$
1,118

Liabilities
 
 
 
 
 
 
 
 
 
Deposits
$
31,697

 
$

 
$
31,697

 
$

 
$
31,697

Customer payables
$
7,827

 
$

 
$
7,827

 
$

 
$
7,827

Payables to brokers, dealers and clearing organizations
$
1,227

 
$

 
$
1,227

 
$

 
$
1,227

Trust preferred securities
$
409

 
$

 
$

 
$
285

 
$
285

Corporate debt
$
994

 
$

 
$
1,068

 
$

 
$
1,068

(1)
The carrying value of loans receivable, net includes the allowance for loan losses of $235 million and loans that are recorded at fair value on a nonrecurring basis at September 30, 2016 .

51


 
December 31, 2015
 
Carrying
Value
 
Level 1
 
Level 2
 
Level 3
 
Total
Fair Value
Assets
 
 
 
 
 
 
 
 
 
Cash and equivalents
$
2,233

 
$
2,233

 
$

 
$

 
$
2,233

Cash required to be segregated under federal or other regulations
$
1,057

 
$
1,057

 
$

 
$

 
$
1,057

Held-to-maturity securities:
 
 
 
 
 
 
 
 
 
Agency mortgage-backed securities and CMOs
$
10,353

 
$

 
$
10,444

 
$

 
$
10,444

Agency debentures
127

 

 
125

 

 
125

Agency debt securities
2,523

 

 
2,544

 

 
2,544

Other non-agency debt securities
10

 

 

 
10

 
10

Total held-to-maturity securities
$
13,013

 
$

 
$
13,113

 
$
10

 
$
13,123

Margin receivables
$
7,398

 
$

 
$
7,398

 
$

 
$
7,398

Loans receivable, net:
 
 
 
 
 
 
 
 
 
One- to four-family
$
2,465

 
$

 
$

 
$
2,409

 
$
2,409

Home equity
1,810

 

 

 
1,660

 
1,660

Consumer
338

 

 

 
343

 
343

Total loans receivable, net (1)
$
4,613

 
$

 
$

 
$
4,412

 
$
4,412

Receivables from brokers, dealers and clearing organizations
$
520

 
$

 
$
520

 
$

 
$
520

Liabilities
 
 
 
 
 
 
 
 
 
Deposits
$
29,445

 
$

 
$
29,444

 
$

 
$
29,444

Customer Payables
$
6,544

 
$

 
$
6,544

 
$

 
$
6,544

Payables to brokers, dealers and clearing organizations
$
1,576

 
$

 
$
1,576

 
$

 
$
1,576

Other borrowings:
 
 
 
 
 
 
 
 
 
Securities sold under agreements to repurchase
$
82

 
$

 
$
82

 
$

 
$
82

Trust preferred securities
409

 

 

 
252

 
252

Total other borrowings
$
491


$


$
82


$
252


$
334

Corporate debt
$
997

 
$

 
$
1,055

 
$

 
$
1,055

 
(1)
The carrying value of loans receivable, net includes the allowance for loan losses of $353 million and loans that are recorded at fair value on a nonrecurring basis at December 31, 2015 .
The fair value measurement techniques for financial instruments not carried at fair value on the consolidated balance sheet at September 30, 2016 and December 31, 2015 are summarized as follows:
Cash and equivalents, cash required to be segregated under federal or other regulations, margin receivables, receivables from brokers, dealers and clearing organizations, customer payables and payables to brokers, dealers and clearing organizations —Due to their short term nature, fair value is estimated to be carrying value.
Held-to-maturity securities —The held-to-maturity securities portfolio included agency mortgage-backed securities and CMOs, agency debentures, agency debt securities, and other non-agency debt securities. The fair value of agency mortgage-backed securities is determined using market and income approaches with quoted market prices, recent market transactions and spread data for similar instruments. The fair value of agency CMOs and agency debt securities is determined using market and income approaches along with the Company’s own trading activities for identical or similar instruments. The fair value of agency debentures is based on quoted market prices that were derived from assumptions observable in the marketplace. Fair value of other non-agency debt securities is estimated to be carrying value.
Loans receivable, net —Fair value is estimated using a discounted cash flow model. Loans are differentiated based on their individual portfolio characteristics, such as product classification, loan category and pricing features. Assumptions for expected losses, prepayments, cash flows and discount rates are adjusted to reflect the individual

52


characteristics of the loans, such as credit risk, coupon, lien position, and payment characteristics, as well as the secondary market conditions for these types of loans.
Although the market for one- to four-family and home equity loan portfolios has improved, given the lack of observability of valuation inputs, these fair value measurements cannot be determined with precision and changes in the underlying assumptions used, including discount rates, could significantly affect the results of current or future fair value estimates. In addition, the amount that would be realized in a forced liquidation, an actual sale or immediate settlement could be lower than both the carrying value and the estimated fair value of the portfolio.
Deposits —Fair value is the amount payable on demand at the reporting date for sweep deposits, complete savings deposits, other money market and savings deposits and checking deposits. For certificates of deposit, fair value is estimated by discounting future cash flows using discount factors derived from current observable rates implied for other similar instruments with similar remaining maturities.
Securities sold under agreements to repurchase —Fair value for securities sold under agreements to repurchase was determined by discounting future cash flows using discount factors derived from current observable rates implied for other similar instruments with similar remaining maturities.
Trust preferred securities —For subordinated debentures, fair value is estimated by discounting future cash flows at the yield implied by dealer pricing quotes.
Corporate debt —For interest-bearing corporate debt, fair value is estimated using dealer pricing quotes. The fair value of the non-interest-bearing convertible debentures is directly correlated to the intrinsic value of the Company’s underlying stock; therefore, as the price of the Company’s stock increases relative to the conversion price, the fair value of the convertible debentures increases.
Fair Value of Commitments and Contingencies
In the normal course of business, the Company makes various commitments to extend credit and incur contingent liabilities that are not reflected in the consolidated balance sheet. Changes in the economy or interest rates may influence the impact that these commitments and contingencies have on the Company in the future. The Company does not estimate the fair value of those commitments. The Company has the right to cancel these commitments in certain circumstances and has closed a significant amount of customer HELOCs in the past eight years. At September 30, 2016 , the Company had approximately $32 million of unfunded commitments to extend credit. Information related to such commitments and contingent liabilities is included in Note 17—Commitments, Contingencies and Other Regulatory Matters .
NOTE 6—OFFSETTING ASSETS AND LIABILITIES
For financial statement purposes, the Company does not offset derivative instruments, repurchase agreements, or securities borrowing and securities lending transactions. These activities are generally transacted under master agreements that are widely used by counterparties and that may allow for net settlements of payments in the normal course, as well as offsetting of all contracts with a given counterparty in the event of bankruptcy or default of one of the two parties to the transaction. The following table presents information about these transactions to enable the users of the Company’s financial statements to evaluate the potential effect of rights of set-off between these recognized assets and recognized liabilities at September 30, 2016 and December 31, 2015 (dollars in millions):

53


 
 
 
 
 
 
 
 
 
 
Gross Amounts Not Offset in the Consolidated Balance Sheet
 
 
 
 
 
 
Gross Amounts of Recognized Assets and Liabilities
 
Gross Amounts Offset in the Consolidated Balance Sheet
 
Net Amounts Presented in the Consolidated Balance Sheet (1)(2)
 
Financial Instruments
 
Collateral Received or Pledged (Including Cash)
 
Net Amount
September 30, 2016
 
 
 
 
 
 
 
 
 
 
 
 
Assets:
 
 
 
 
 
 
 
 
 
 
 
 
 
Deposits paid for securities borrowed (3)
$
657

 
$

 
$
657

 
$
(195
)
 
$
(449
)
 
$
13

 
 
 
Total
$
657

 
$

 
$
657

 
$
(195
)
 
$
(449
)
 
$
13

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Liabilities:
 
 
 
 
 
 
 
 
 
 
 
 
 
Deposits received for securities loaned (4)
$
1,188

 
$

 
$
1,188

 
$
(195
)
 
$
(922
)
 
$
71

 
 
Derivative liabilities (5)(6)
32

 

 
32

 

 
(32
)
 

 
 
 
Total
$
1,220

 
$

 
$
1,220

 
$
(195
)
 
$
(954
)
 
$
71

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
December 31, 2015
 
 
 
 
 
 
 
 
 
 
 
 
Assets:
 
 
 
 
 
 
 
 
 
 
 
 
 
Deposits paid for securities borrowed (3)
$
120

 
$

 
$
120

 
$
(94
)
 
$
(18
)
 
$
8

 
 
 
Total
$
120

 
$

 
$
120

 
$
(94
)
 
$
(18
)
 
$
8

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Liabilities:
 
 
 
 
 
 
 
 
 
 
 
 
 
Deposits received for securities loaned (4)
$
1,535

 
$

 
$
1,535

 
$
(94
)
 
$
(1,314
)
 
$
127

 
 
Repurchase agreements (6)
82

 

 
82

 

 
(81
)
 
1

 
 
Derivative liabilities (5)(6)
11

 

 
11

 

 
(11
)
 

 
 
 
Total
$
1,628

 
$

 
$
1,628

 
$
(94
)
 
$
(1,406
)
 
$
128

(1)
Net amount of deposits paid for securities borrowed are reflected in the receivables from brokers, dealers and clearing organizations line item in the consolidated balance sheet.
(2)
Net amount of deposits received for securities loaned, repurchase agreements and derivative liabilities are reflected in the payables to brokers, dealers and clearing organizations, other borrowings and other liabilities line items in the consolidated balance sheet, respectively.
(3)
Included in the gross amounts of deposits paid for securities borrowed was $359 million and $34 million at September 30, 2016 and December 31, 2015 , respectively, transacted through a program with a clearing organization, which guarantees the return of cash to the Company. For presentation purposes, these amounts presented are based on the counterparties under the Company’s master securities loan agreements.
(4)
Included in the gross amounts of deposits received for securities loaned was $703 million and $722 million at September 30, 2016 and December 31, 2015 , respectively, transacted through a program with a clearing organization, which guarantees the return of securities to the Company. For presentation purposes, these amounts presented are based on the counterparties under the Company’s master securities loan agreements.
(5)
Excludes net accrued interest payable of $1 million and $3 million at September 30, 2016 and December 31, 2015 , respectively.
(6)
The Company pledges available-for-sale and held-to-maturity securities as collateral for amounts due on repurchase agreements and derivative liabilities. The collateral pledged included available-for-sale securities at fair value and held-to-maturity securities at amortized cost for September 30, 2016 and available-for-sale securities at fair value for December 31, 2015 .
Derivative Transactions
Certain types of derivatives that the Company utilizes in its hedging activities are subject to derivatives clearing agreements ("cleared derivatives contracts") under the Dodd-Frank Act. These cleared derivatives contracts enable clearing by a derivatives clearing organization through a clearing member. Under the contracts, the clearing member typically has a one-way right to offset all contracts in the event of the Company’s default or bankruptcy. Collateral exchanged under these contracts is not included in the table above as the contracts may not qualify as master netting agreements. At September 30, 2016 and December 31, 2015 , the Company had $4 million and $10 million , respectively, of cleared derivative contract assets. At September 30, 2016 and December 31, 2015 , the Company had $99 million and $44 million , respectively, of cleared derivative contract liabilities.

54


Securities Lending Transactions
Deposits paid for securities borrowed and deposits received for securities loaned are recorded at the amount of cash collateral advanced or received. Deposits paid for securities borrowing transactions require the Company to deposit cash with the lender whereas deposits received for securities loaned result in the Company receiving collateral in the form of cash in an amount generally in excess of the market value of the securities loaned. Securities lending transactions have overnight or continuous remaining contractual maturities.
Securities lending transactions expose the Company to counterparty credit risk and market risk. To manage the counterparty risk, the Company maintains internal standards for approving counterparties, reviews and analyzes the credit rating of each counterparty, and monitors its positions with each counterparty on an ongoing basis. In addition, for certain of the Company's securities lending transactions, the Company uses a program with a clearing organization that guarantees the return of securities. The Company monitors the market value of the securities borrowed and loaned using collateral arrangements that require additional collateral to be obtained from or excess collateral to be returned to the counterparties based on changes in market value, to maintain specified collateral levels.

55


NOTE 7—AVAILABLE-FOR-SALE AND HELD-TO-MATURITY SECURITIES
The amortized cost and fair value of available-for-sale and held-to-maturity securities at September 30, 2016 and December 31, 2015 are shown in the following tables (dollars in millions):
 
Amortized
Cost
 
Gross
Unrealized /
Unrecognized
Gains
 
Gross
Unrealized /
Unrecognized
Losses
 
Fair Value
September 30, 2016:
 
 
 
 
 
 
 
Available-for-sale securities: (1)
 
 
 
 
 
 
 
Debt securities:
 
 
 
 
 
 
 
Agency mortgage-backed securities and CMOs
$
12,064

 
$
140

 
$
(24
)
 
$
12,180

Agency debentures
794

 
59

 
(3
)
 
850

U.S. Treasuries
300

 
15

 
(4
)
 
311

Agency debt securities
79

 
2

 

 
81

Municipal bonds
33

 
1

 

 
34

Corporate bonds
5

 

 
(1
)
 
4

Total debt securities
13,275

 
217

 
(32
)
 
13,460

Publicly traded equity securities (2)
33

 

 

 
33

Total available-for-sale securities
$
13,308

 
$
217

 
$
(32
)
 
$
13,493

Held-to-maturity securities: (1)
 
 
 
 
 
 
 
Agency mortgage-backed securities and CMOs
$
13,176

 
$
406

 
$
(18
)
 
$
13,564

Agency debentures
119

 
1

 

 
120

Agency debt securities
2,894

 
92

 

 
2,986

Total held-to-maturity securities
$
16,189

 
$
499

 
$
(18
)
 
$
16,670

 
 
 
 
 
 
 
 
December 31, 2015:

 
 
 
 
 

Available-for-sale securities:
 
 
 
 
 
 
 
Debt securities:
 
 
 
 
 
 
 
Agency mortgage-backed securities and CMOs
$
11,888

 
$
41

 
$
(166
)
 
$
11,763

Agency debentures
551

 
18

 
(12
)
 
557

U.S. Treasuries
147

 

 
(4
)
 
143

Agency debt securities
55

 

 

 
55

Municipal bonds
35

 

 

 
35

Corporate bonds
5

 

 
(1
)
 
4

Total debt securities
12,681

 
59

 
(183
)
 
12,557

Publicly traded equity securities (2)
33

 

 
(1
)
 
32

Total available-for-sale securities
$
12,714

 
$
59

 
$
(184
)
 
$
12,589

Held-to-maturity securities:
 
 
 
 
 
 
 
Agency mortgage-backed securities and CMOs
$
10,353

 
$
149

 
$
(58
)
 
$
10,444

Agency debentures
127

 

 
(2
)
 
125

Agency debt securities
2,523

 
34

 
(13
)
 
2,544

Other non-agency debt securities
10

 

 

 
10

Total held-to-maturity securities
$
13,013

 
$
183

 
$
(73
)
 
$
13,123

(1)
During the three months ended June 30, 2016, securities with a fair value of approximately $492 million were transferred from available-for-sale securities to held-to-maturity securities pursuant to an evaluation of our investment strategy and an assessment by management about our intent and ability to hold those particular securities until maturity. See Note 14—Shareholders' Equity for information on the impact to accumulated other comprehensive income.
(2)
Consists of investments in a mutual fund related to the Community Reinvestment Act.

56


Contractual Maturities
The contractual maturities of all available-for-sale and held-to-maturity debt securities at September 30, 2016 are shown in the following table (dollars in millions):  
 
Amortized Cost
 
Fair Value
Available-for-sale debt securities:
 
 
 
Due within one year
$

 
$

Due within one to five years
11

 
11

Due within five to ten years
3,756

 
3,835

Due after ten years
9,508

 
9,614

Total available-for-sale debt securities
$
13,275

 
$
13,460

Held-to-maturity debt securities:
 
 
 
Due within one year
$

 
$

Due within one to five years
1,382

 
1,440

Due within five to ten years
4,615

 
4,783

Due after ten years
10,192

 
10,447

Total held-to-maturity debt securities
$
16,189

 
$
16,670

At September 30, 2016 , the Company pledged $6 million of available-for-sale debt securities and $0.6 billion of held-to-maturity debt securities as collateral for derivatives and other purposes. At December 31, 2015 , the Company pledged $17 million of available-for-sale debt securities and $0.7 billion of held-to-maturity debt securities as collateral for derivatives and other purposes.

57


Investments with Unrealized or Unrecognized Losses
The following tables show the fair value and unrealized or unrecognized losses on available-for-sale and held-to-maturity securities, aggregated by investment category, and the length of time that individual securities have been in a continuous unrealized or unrecognized loss position at September 30, 2016 and December 31, 2015 (dollars in millions):
 
Less than 12 Months
 
12 Months or More
 
Total
 
Fair Value
 
Unrealized /
Unrecognized
Losses
 
Fair Value
 
Unrealized /
Unrecognized
Losses
 
Fair Value
 
Unrealized /
Unrecognized
Losses
September 30, 2016:
 
 
 
 
 
 
 
 
 
 
 
Available-for-sale securities:
 
 
 
 
 
 
 
 
 
 
 
Debt securities:
 
 
 
 
 
 
 
 
 
 
 
Agency mortgage-backed securities and CMOs
$
2,911

 
$
(15
)
 
$
1,186

 
$
(9
)
 
$
4,097

 
$
(24
)
Agency debentures
128

 
(3
)
 

 

 
128

 
(3
)
U.S. Treasuries
150

 
(4
)
 

 

 
150

 
(4
)
Corporate bonds

 

 
4

 
(1
)
 
4

 
(1
)
Total temporarily impaired available-for-sale securities
$
3,189

 
$
(22
)
 
$
1,190

 
$
(10
)
 
$
4,379

 
$
(32
)
Held-to-maturity securities:
 
 
 
 
 
 
 
 
 
 
 
Agency mortgage-backed securities and CMOs
$
529

 
$
(2
)
 
$
1,311

 
$
(16
)
 
$
1,840

 
$
(18
)
Agency debt securities
77

 

 
18

 

 
95

 

Total temporarily impaired held-to-maturity securities
$
606

 
$
(2
)
 
$
1,329

 
$
(16
)
 
$
1,935

 
$
(18
)
 
 
 
 
 
 
 
 
 
 
 
 
December 31, 2015:

 

 

 

 

 

Available-for-sale securities:
 
 
 
 
 
 
 
 


 


Debt securities:
 
 
 
 
 
 
 
 
 
 
 
Agency mortgage-backed securities and CMOs
$
6,832

 
$
(88
)
 
$
2,496

 
$
(78
)
 
$
9,328

 
$
(166
)
Agency debentures
329

 
(12
)
 
9

 

 
338

 
(12
)
U.S. Treasuries
143

 
(4
)
 

 

 
143

 
(4
)
Agency debt securities
55

 

 

 

 
55

 

Municipal bonds

 

 
15

 

 
15

 

Corporate bonds

 

 
4

 
(1
)
 
4

 
(1
)
Publicly traded equity securities
32

 
(1
)
 

 

 
32

 
(1
)
Total temporarily impaired available-for-sale securities
$
7,391

 
$
(105
)
 
$
2,524

 
$
(79
)
 
$
9,915

 
$
(184
)
Held-to-maturity securities:
 
 
 
 
 
 
 
 
 
 
 
Agency mortgage-backed securities and CMOs
$
2,807

 
$
(25
)
 
$
1,495

 
$
(33
)
 
$
4,302

 
$
(58
)
Agency debentures
114

 
(2
)
 

 

 
114

 
(2
)
Agency debt securities
1,006

 
(10
)
 
134

 
(3
)
 
1,140

 
(13
)
Total temporarily impaired held-to-maturity securities
$
3,927

 
$
(37
)
 
$
1,629

 
$
(36
)
 
$
5,556

 
$
(73
)
The Company does not believe that any individual unrealized loss in the available-for-sale portfolio or unrecognized loss in the held-to-maturity portfolio as of September 30, 2016 represents a credit loss. The Company does not intend to sell the debt securities in an unrealized or unrecognized loss position as of the balance sheet date and it is not more likely than not that the Company will be required to sell the debt securities before the anticipated

58


recovery of its remaining amortized cost of the debt securities in an unrealized or unrecognized loss position at September 30, 2016 .
There were no impairment losses recognized in earnings on available-for-sale or held-to-maturity securities during the nine months ended September 30, 2016 and 2015 , respectively.
Included within the Company's securities portfolios are securities that have been written-down to a zero carrying value. The credit loss component of debt securities held by the Company that had a noncredit loss component previously recognized in other comprehensive income decreased to $136 million at September 30, 2016 from $152 million at December 31, 2015, as a result of the sale and pay off of our remaining impaired securities during the third quarter of 2016. Of these amounts, $136 million and $123 million at September 30, 2016 and December 31, 2015 , respectively, relate to debt securities that have been factored to zero, but the Company still holds legal title to these securities until maturity or until they are sold .
Gains (Losses) on Securities and Other, Net
The following table shows the components of the gains (losses) on securities and other, net line items on the consolidated statement of income (loss) for the three and nine months ended September 30, 2016 and 2015 (dollars in millions):
 
Three Months Ended September 30,
 
Nine Months Ended September 30,
 
2016
 
2015
 
2016
 
2015
Reclassification of deferred losses on cash flow hedges
$

 
$
(370
)
 
$

 
$
(370
)
Gains on available-for-sale securities, net:
 
 
 
 
 
 
 
Gains on available-for-sale securities
17

 
30

 
46

 
48

Losses on available-for-sale securities

 
(19
)
 

 
(19
)
Subtotal
17

 
11

 
46

 
29

Hedge ineffectiveness
(4
)
 
(2
)
 
(8
)
 

Equity method investment income (loss) and other
1

 
3

 
(4
)
 
8

Gains (losses) on securities and other, net
$
14

 
$
(358
)
 
$
34

 
$
(333
)
NOTE 8—LOANS RECEIVABLE, NET
Loans receivable, net at September 30, 2016 and December 31, 2015 are summarized as follows (dollars in millions):  
 
September 30, 2016
 
December 31, 2015
One- to four-family
$
2,094

 
$
2,488

Home equity
1,685

 
2,114

Consumer
271

 
341

Total loans receivable
4,050

 
4,943

Unamortized premiums, net
17

 
23

Allowance for loan losses
(235
)
 
(353
)
Total loans receivable, net
$
3,832

 
$
4,613

At September 30, 2016 , the Company pledged $3.4 billion and $0.3 billion of loans as collateral to the FHLB and Federal Reserve Bank, respectively. At December 31, 2015 , the Company pledged $4.2 billion and $0.3 billion of loans as collateral to the FHLB and Federal Reserve Bank, respectively.

59


The following table presents the total recorded investment in loans receivable and allowance for loan losses by loans that have been collectively evaluated for impairment and those that have been individually evaluated for impairment by loan class at September 30, 2016 and December 31, 2015 (dollars in millions):  
 
Recorded Investment
 
Allowance for Loan Losses
 
September 30, 2016
 
December 31, 2015
 
September 30, 2016
 
December 31, 2015
Collectively evaluated for impairment:
 
 
 
 
 
 
 
One- to four-family
$
1,850

 
$
2,219

 
$
41

 
$
31

Home equity
1,484

 
1,915

 
132

 
255

Consumer
273

 
344

 
5

 
6

Total collectively evaluated for impairment
3,607

 
4,478

 
178

 
292

Individually evaluated for impairment:
 
 
 
 
 
 
 
One- to four-family
258

 
286

 
6

 
9

Home equity
202

 
202

 
51

 
52

Total individually evaluated for impairment
460

 
488

 
57

 
61

Total
$
4,067

 
$
4,966

 
$
235

 
$
353

Credit Quality and Concentrations of Credit Risk
The Company tracks and reviews factors to predict and monitor credit risk in its mortgage loan portfolio on an ongoing basis. These factors include: loan type, estimated current LTV/CLTV ratios, delinquency history, borrowers’ current credit scores, housing prices, loan vintage and geographic location of the property. The Company believes LTV/CLTV ratios and credit scores are the key factors in determining future loan performance. The factors are updated on at least a quarterly basis. The Company tracks and reviews delinquency status to predict and monitor credit risk in the consumer loan portfolio on at least a quarterly basis.
Credit Quality
The following tables show the distribution of the Company’s mortgage loan portfolios by credit quality indicator at September 30, 2016 and December 31, 2015 (dollars in millions):  
 
One- to Four-Family
 
Home Equity
Current LTV/CLTV   (1)
September 30, 2016
 
December 31, 2015
 
September 30, 2016
 
December 31, 2015
<=80%
$
1,368

 
$
1,519

 
$
721

 
$
843

80%-100%
462

 
609

 
448

 
549

100%-120%
162

 
227

 
308

 
420

>120%
102

 
133

 
208

 
302

Total mortgage loans receivable
$
2,094

 
$
2,488

 
$
1,685

 
$
2,114

Average estimated current LTV/CLTV (2)
74
%
 
77
%
 
88
%
 
90
%
Average LTV/CLTV at loan origination (3)
71
%
 
71
%
 
81
%
 
81
%
 
(1)
Current CLTV calculations for home equity loans are based on the maximum available line for HELOCs and outstanding principal balance for home equity installment loans. For home equity loans in the second lien position, the original balance of the first lien loan at origination date and updated valuations on the property underlying the loan are used to calculate CLTV. Current property values are updated on a quarterly basis using the most recent property value data available to the Company. For properties in which the Company did not have an updated valuation, home price indices were utilized to estimate the current property value.
(2)
The average estimated current LTV/CLTV ratio reflects the outstanding balance at the balance sheet date and the maximum available line for HELOCs, divided by the estimated current value of the underlying property.
(3)
Average LTV/CLTV at loan origination calculations are based on LTV/CLTV at time of purchase for one- to four-family purchased loans and home equity installment loans and maximum available line for HELOCs .

60


 
One- to Four-Family
 
Home Equity
Current FICO   (1)
September 30, 2016
 
December 31, 2015
 
September 30, 2016
 
December 31, 2015
>=720
$
1,224

 
$
1,423

 
$
852

 
$
1,069

719 - 700
189

 
246

 
163

 
222

699 - 680
149

 
198

 
145

 
183

679 - 660
132

 
150

 
125

 
152

659 - 620
166

 
198

 
161

 
203

<620
234

 
273

 
239

 
285

Total mortgage loans receivable
$
2,094

 
$
2,488

 
$
1,685

 
$
2,114

(1)
FICO scores are updated on a quarterly basis; however, there were approximately $31 million and $39 million of one- to four-family loans at September 30, 2016 and December 31, 2015 , respectively, and $2 million and $3 million of home equity loans at September 30, 2016 and December 31, 2015 , respectively, for which the updated FICO scores were not available. For these loans, the current FICO distribution included the most recent FICO scores where available, otherwise the original FICO score was used.
Concentrations of Credit Risk
One- to four-family loans include loans for a five to ten year interest-only period, followed by an amortizing period ranging from 20 to 25 years. At September 30, 2016 , 31% of the Company's one- to four-family portfolio was not yet amortizing. During the trailing twelve months ended September 30, 2016 , borrowers of approximately 15% of the portfolio made voluntary annual principal payments of at least $2,500 and of this population, nearly half made principal payments that were $10,000 or greater.
The home equity loan portfolio is primarily second lien loans on residential real estate properties, which have a higher level of credit risk than first lien mortgage loans. Approximately 13% of the home equity portfolio was in the first lien position and the Company holds both the first and second lien positions in less than 1% of the home equity loan portfolio at September 30, 2016 . The home equity loan portfolio consists of approximately 18% of home equity installment loans and approximately 82% of HELOCs at September 30, 2016 .
Home equity installment loans are primarily fixed rate and fixed term, fully amortizing loans that do not offer the option of an interest-only payment. The majority of HELOCs convert to amortizing loans at the end of the draw period, which typically ranges from five to ten years. At September 30, 2016 , approximately 1% of this portfolio will require the borrowers to repay the loan in full at the end of the draw period in a future period. At September 30, 2016 , 27% of the HELOC portfolio had not converted from the interest-only draw period and had not begun amortizing. During the trailing twelve months ended September 30, 2016 , borrowers of approximately 40% of the portfolio made annual principal payments of at least $500 on their HELOCs and slightly under half reduced their principal balance by at least $2,500 .
The following table outlines when one- to four-family and HELOCs convert to amortizing by percentage of the one- to four-family portfolio and HELOC portfolios, respectively, at September 30, 2016 :
Period of Conversion to Amortizing Loan
% of One- to Four-Family
Portfolio
 
% of Home Equity Line of 
Credit Portfolio
Already amortizing
69%
 
73%
Through December 31, 2016
7%
 
12%
Year ending December 31, 2017
24%
 
14%
Year ending December 31, 2018 or later
—%
 
1%
The average age of our mortgage loans receivable was 10.6 and 9.9 years at September 30, 2016 and December 31, 2015 , respectively. Approximately 36% and 37% of the Company’s mortgage loans receivable were concentrated in California at September 30, 2016 and December 31, 2015 , respectively. No other state had concentrations of mortgage loans that represented 10% or more of the Company’s mortgage loans receivable at September 30, 2016 and December 31, 2015 .

61


Delinquent Loans
The following table shows total loans receivable by delinquency category at September 30, 2016 and December 31, 2015 (dollars in millions):  
 
Current
 
30-89 Days
Delinquent
 
90-179 Days
Delinquent
 
180+ Days
Delinquent
 
Total
September 30, 2016
 
 
 
 
 
 
 
 
 
One- to four-family
$
1,913

 
$
65

 
$
19

 
$
97

 
$
2,094

Home equity
1,568

 
38

 
24

 
55

 
1,685

Consumer
267

 
4

 

 

 
271

Total loans receivable
$
3,748

 
$
107

 
$
43

 
$
152

 
$
4,050

December 31, 2015
 
 
 
 
 
 
 
 
 
One- to four-family
$
2,279

 
$
72

 
$
26

 
$
111

 
$
2,488

Home equity
1,978

 
52

 
31

 
53

 
2,114

Consumer
334

 
6

 
1

 

 
341

Total loans receivable
$
4,591

 
$
130

 
$
58

 
$
164

 
$
4,943

Loans delinquent 180 days and greater have been written down to their expected recovery value. Loans delinquent 90 to 179 days generally have not been written down to their expected recovery value (unless they are in process of bankruptcy or are modifications for which there is substantial doubt as to the borrower’s ability to repay the loan), but present a risk of future charge-off. Additional charge-offs on loans delinquent 180 days and greater are possible if home prices decline beyond current estimates.
The Company monitors loans in which a borrower’s current credit history casts doubt on their ability to repay a loan. Loans are classified as special mention when they are between 30 and 89 days past due. The trend in special mention loan balances is generally indicative of the expected trend for charge-offs in future periods, as these loans have a greater propensity to migrate into nonaccrual status and ultimately charge-off. One- to four-family loans are generally secured in a first lien position by real estate assets, reducing the potential loss when compared to an unsecured loan. Home equity loans are generally secured by real estate assets; however, the majority of these loans are secured in a second lien position, which substantially increases the potential loss when compared to a first lien position. The loss severity of our second lien home equity loans was approximately 92% for a trailing twelve-month period as of September 30, 2016 .
Nonperforming Loans
The Company classifies loans as nonperforming when they are no longer accruing interest, which includes loans that are 90 days and greater past due, TDRs that are on nonaccrual status for all classes of loans (including loans in bankruptcy) and certain junior liens that have a delinquent senior lien. The following table shows the comparative data for nonperforming loans at September 30, 2016 and December 31, 2015 (dollars in millions):
 
September 30, 2016
 
December 31, 2015
One- to four-family
$
230

 
$
263

Home equity
150

 
154

Consumer

 
1

Total nonperforming loans receivable
$
380

 
$
418

Real Estate Owned and Loans with Formal Foreclosure Proceedings in Process
At September 30, 2016 and December 31, 2015 , the Company held $30 million and $27 million , respectively, of real estate owned that were acquired through foreclosure or through a deed in lieu of foreclosure or similar legal agreement. The Company also held $104 million and $108 million of loans for which formal foreclosure proceedings were in process at September 30, 2016 and December 31, 2015 , respectively.

62


Allowance for Loan Losses
The following table provides a roll forward by loan portfolio of the allowance for loan losses for the three and nine months ended September 30, 2016 and 2015 (dollars in millions):
 
Three Months Ended September 30, 2016
 
One- to
Four-Family
 
Home
Equity
 
Consumer
 
Total
Allowance for loan losses, beginning of period
$
42

 
$
245

 
$
6

 
$
293

Provision (benefit) for loan losses
2

 
(64
)
 

 
(62
)
Charge-offs

 
(4
)
 
(1
)
 
(5
)
Recoveries
3

 
6

 

 
9

Net (charge-offs) recoveries
3

 
2

 
(1
)
 
4

Allowance for loan losses, end of period
$
47

 
$
183

 
$
5

 
$
235

 
 
 
 
 
 
 
 
 
Three Months Ended September 30, 2015
 
One- to
Four-Family
 
Home
Equity
 
Consumer
 
Total
Allowance for loan losses, beginning of period
$
49

 
$
345

 
$
8

 
$
402

Provision (benefit) for loan losses
(10
)
 
(15
)
 

 
(25
)
Charge-offs

 
(7
)
 
(2
)
 
(9
)
Recoveries

 
7

 
1

 
8

Net (charge-offs) recoveries

 

 
(1
)
 
(1
)
Allowance for loan losses, end of period
$
39

 
$
330

 
$
7

 
$
376

 
 
 
 
 
 
 
 
 
Nine Months Ended September 30, 2016
 
One- to
Four-Family
 
Home
Equity
 
Consumer
 
Total
Allowance for loan losses, beginning of period
$
40

 
$
307

 
$
6

 
$
353

Provision (benefit) for loan losses
2

 
(134
)
 
1

 
(131
)
Charge-offs
(1
)
 
(13
)
 
(5
)
 
(19
)
Recoveries
6

 
23

 
3

 
32

Net (charge-offs) recoveries
5

 
10

 
(2
)
 
13

Allowance for loan losses, end of period
$
47

 
$
183

 
$
5

 
$
235

 
Nine Months Ended September 30, 2015
 
One- to
Four-Family
 
Home
Equity
 
Consumer
 
Total
Allowance for loan losses, beginning of period
$
27

 
$
367

 
$
10

 
$
404

Provision (benefit) for loan losses
15

 
(32
)
 

 
(17
)
Charge-offs
(3
)
 
(26
)
 
(8
)
 
(37
)
Recoveries

 
21

 
5

 
26

Net (charge-offs) recoveries
(3
)
 
(5
)
 
(3
)
 
(11
)
Allowance for loan losses, end of period
$
39

 
$
330

 
$
7

 
$
376

Total loans receivable designated as held-for-investment decreased $0.8 billion during the nine months ended September 30, 2016 . The allowance for loan losses was $235 million , or 5.8% of total loans receivable, as of September 30, 2016 compared to $353 million , or 7.1% of total loans receivable, as of December 31, 2015 . The benefit for loan losses was $62 million and $131 million for the three and nine months ended September 30, 2016 . The quantitative allowance methodology continues to include the identification of higher risk mortgage loans and the period of forecasted loan losses captured within the general allowance includes the total probable loss over the remaining life of these loans. The current period provision benefit of $62 million includes approximately $40 million resulting from updated performance expectations based on the sustained outperformance of a substantial volume of the high-risk HELOCs. The current period benefit also reflected recoveries in excess of prior expectations, including recoveries of previous charge-offs that were not included in our loss estimates, as well as payoffs on loans converting to amortizing.

63


Impaired Loans—Troubled Debt Restructurings
TDRs include two categories of loans: (1) loan modifications completed under the Company’s programs that involve granting an economic concession to a borrower experiencing financial difficulty, and (2) loans that have been charged off based on the estimated current value of the underlying property less estimated selling costs due to bankruptcy notification.
Delinquency status is the primary measure the Company uses to evaluate the performance of loans modified as TDRs. As mentioned above, the Company classifies loans as nonperforming when they are no longer accruing interest, which includes loans that are 90 days and greater past due, TDRs that are on nonaccrual status for all classes of loans, including loans in bankruptcy, and certain junior liens that have a delinquent senior lien. The following table shows a summary of the Company’s recorded investment in TDRs that were on accrual and nonaccrual status, further disaggregated by delinquency status, in addition to the recorded investment in TDRs at September 30, 2016 and December 31, 2015 (dollars in millions):
   
 
 
Nonaccrual TDRs
 
 
 
Accrual 
TDRs (1)
 
Current (2)
 
30-89 Days
Delinquent
 
90-179 Days
Delinquent
 
180+ Days
Delinquent
 
Total Recorded
Investment in 
TDRs  (3)(4)
September 30, 2016
 
 
 
 
 
 
 
 
 
 
 
One- to four-family
$
100

 
$
96

 
$
18

 
$
4

 
$
40

 
$
258

Home equity
116

 
50

 
8

 
5

 
23

 
202

Total
$
216

 
$
146

 
$
26

 
$
9

 
$
63

 
$
460

December 31, 2015
 
 
 
 
 
 
 
 
 
 
 
One- to four-family
$
106

 
$
106

 
$
19

 
$
8

 
$
47

 
$
286

Home equity
120

 
42

 
11

 
8

 
21

 
202

Total
$
226

 
$
148

 
$
30

 
$
16

 
$
68

 
$
488

(1)
Represents loans modified as TDRs that are current and have made six or more consecutive payments.
(2)
Represents loans modified as TDRs that are current but have not yet made six consecutive payments, bankruptcy loans and certain junior lien TDRs that have a delinquent senior lien.
(3)
The unpaid principal balance in one- to four-family TDRs was $256 million and $283 million at September 30, 2016 and December 31, 2015 , respectively. For home equity loans, the recorded investment in TDRs represents the unpaid principal balance.
(4)
Total recorded investment in TDRs at September 30, 2016 consisted of $325 million of loans modified as TDRs and $135 million of loans that have been charged off due to bankruptcy notification. Total recorded investment in TDRs at December 31, 2015 consisted of $334 million of loans modified as TDRs and $154 million of loans that have been charged off due to bankruptcy notification.
The following table shows the average recorded investment and interest income recognized both on a cash and accrual basis for the Company’s TDRs during the three and nine months ended September 30, 2016 and 2015 (dollars in millions):
 
Average Recorded Investment
 
Interest Income Recognized
 
Three Months Ended September 30,
 
Three Months Ended September 30,
 
2016
 
2015
 
2016
 
2015
One- to four-family
$
264

 
$
300

 
$
2

 
$
3

Home equity
205

 
212

 
5

 
4

Total
$
469

 
$
512

 
$
7

 
$
7

 
 
 
 
 
 
 
 
 
Average Recorded Investment
 
Interest Income Recognized
 
Nine Months Ended September 30,
 
Nine Months Ended September 30,
 
2016
 
2015
 
2016
 
2015
One- to four-family
$
275

 
$
307

 
$
7

 
$
7

Home equity
205

 
216

 
13

 
13

Total
$
480

 
$
523

 
$
20

 
$
20


64


Included in the allowance for loan losses was a specific valuation allowance of $57 million and $61 million that was established for TDRs at September 30, 2016 and December 31, 2015 , respectively. The specific allowance for these individually impaired loans represents the forecasted losses over the estimated remaining life of the loans, including the economic concessions granted to the borrowers. The following table shows detailed information related to the Company’s TDRs at September 30, 2016 and December 31, 2015 (dollars in millions):  
   
September 30, 2016
 
December 31, 2015
 
Recorded
Investment
in TDRs
 
Specific
Valuation
Allowance
 
Net Investment
in TDRs
 
Recorded
Investment
in TDRs
 
Specific
Valuation
Allowance
 
Net Investment
in TDRs
With a recorded allowance:
 
 
 
 
 
 
 
 
 
 
 
One- to four-family
$
61

 
$
6

 
$
55

 
$
72

 
$
9

 
$
63

Home equity
$
112

 
$
51

 
$
61

 
$
111

 
$
52

 
$
59

Without a recorded allowance: (1)
 
 
 
 
 
 
 
 
 
 
 
One- to four-family
$
197

 
$

 
$
197

 
$
214

 
$

 
$
214

Home equity
$
90

 
$

 
$
90

 
$
91

 
$

 
$
91

Total:
 
 
 
 
 
 
 
 
 
 
 
One- to four-family
$
258

 
$
6

 
$
252

 
$
286

 
$
9

 
$
277

Home equity
$
202

 
$
51

 
$
151

 
$
202

 
$
52

 
$
150

(1)
Represents loans where the discounted cash flow analysis or collateral value is equal to or exceeds the recorded investment in the loan.
Troubled Debt Restructurings — Loan Modifications
The Company has loan modification programs that focus on the mitigation of potential losses in the one- to four-family and home equity mortgage loan portfolio. The Company currently does not have an active loan modification program for consumer loans. The various types of economic concessions that may be granted in a loan modification typically consist of interest rate reductions, maturity date extensions, principal forgiveness or a combination of these concessions. The Company uses specialized servicers that focus on loan modifications and pursue trial modifications for loans that are more than 180 days delinquent. Trial modifications are classified immediately as TDRs and continue to be reported as delinquent until the successful completion of the trial period, which is typically 90 days . The loan then becomes a permanent modification reported as current but remains on nonaccrual status until six consecutive payments have been made.
The following table shows loans modified as TDRs by delinquency category at September 30, 2016 and December 31, 2015 (dollars in millions):  
 
Modifications
Current
 
Modifications
30-89 Days
Delinquent
 
Modifications
90-179 Days
Delinquent
 
Modifications
180+ Days
Delinquent
 
Total Recorded
Investment in
Modifications (1)
September 30, 2016
 
 
 
 
 
 
 
 
 
One- to four-family
$
130

 
$
10

 
$
2

 
$
14

 
$
156

Home equity
146

 
6

 
4

 
13

 
169

Total
$
276

 
$
16

 
$
6

 
$
27

 
$
325

December 31, 2015
 
 
 
 
 
 
 
 
 
One- to four-family
$
138

 
$
11

 
$
5

 
$
16

 
$
170

Home equity
139

 
8

 
6

 
11

 
164

Total
$
277

 
$
19

 
$
11

 
$
27

 
$
334

(1)
Includes loans modified as TDRs that also had received a bankruptcy notification of $44 million and $42 million at September 30, 2016 and December 31, 2015 , respectively.

65


The following table shows loans modified as TDRs and the specific valuation allowance by loan portfolio as well as the percentage of total expected losses at September 30, 2016 and December 31, 2015 (dollars in millions): 
 
Recorded
Investment in
Modifications
before 
Charge-offs
 
Charge-offs
 
Recorded
Investment in
Modifications
 
Specific
Valuation
Allowance
 
Net Investment in
Modifications
 
Specific 
Valuation
Allowance
as a % of
Modifications
 
Total
Expected
Losses
September 30, 2016
 
 
 
 
 
 
 
 
 
 
 
 
 
One- to four-family
$
200

 
$
(44
)
 
$
156

 
$
(6
)
 
$
150

 
4
%
 
25
%
Home equity
279

 
(110
)
 
169

 
(51
)
 
118

 
30
%
 
57
%
Total
$
479

 
$
(154
)
 
$
325

 
$
(57
)
 
$
268

 
17
%
 
44
%
December 31, 2015
 
 
 
 
 
 
 
 
 
 
 
 
 
One- to four-family
$
216

 
$
(46
)
 
$
170

 
$
(9
)
 
$
161

 
5
%
 
25
%
Home equity
284

 
(120
)
 
164

 
(52
)
 
112

 
32
%
 
61
%
Total
$
500

 
$
(166
)
 
$
334

 
$
(61
)
 
$
273

 
18
%
 
45
%
The recorded investment in loans modified as TDRs includes the charge-offs related to certain loans that were written down to the estimated current value of the underlying property less estimated selling costs. These charge-offs were recorded on modified loans that were delinquent in excess of 180 days, in bankruptcy, or when certain characteristics of the loan, including CLTV, borrower’s credit and type of modification, cast substantial doubt on the borrower’s ability to repay the loan. The total expected loss on loans modified as TDRs includes both the previously recorded charge-offs and the specific valuation allowance.
The vast majority of the Company’s loans modified as TDRs include an interest rate reduction in combination with another type of concession. The Company prioritizes the interest rate reduction modifications in combination with the other modification categories. Each class is mutually exclusive in that if a modification had an interest rate reduction with an extension and other modification, the modification would only be presented in the extension column in the table below. The following tables provide the number of loans and post-modification balances immediately after being modified by major class during the three and nine months ended September 30, 2016 and 2015 (dollars in millions):

66


 
Three Months Ended September 30, 2016
 
 
 
Interest Rate Reduction
 
 
 
 
 
Number of
Loans
 
Re-age/
Extension/
Interest
Capitalization
 
Other with
Interest Rate
Reduction
 
Other (1)
 
Total
One- to four-family
11

 
$
2

 
$

 
$
2

 
$
4

Home equity
102

 
2

 

 
5

 
7

Total
113

 
$
4

 
$

 
$
7

 
$
11

 
 
 
 
 
 
 
 
 
 
 
Three Months Ended September 30, 2015
 
 
 
Interest Rate Reduction
 
 
 
 
 
Number of
Loans
 
Re-age/
Extension/
Interest
Capitalization
 
Other with
Interest Rate
Reduction
 
Other
 
Total
One- to four-family
12

 
$
4

 
$

 
$
1

 
$
5

Home equity
40

 
1

 
1

 
1

 
3

Total
52

 
$
5

 
$
1

 
$
2

 
$
8

 
 
 
 
 
 
 
 
 
 
 
Nine Months Ended September 30, 2016
 
 
 
Interest Rate Reduction
 
 
 
 
 
Number of
Loans
 
Re-age/
Extension/
Interest
Capitalization
 
Other with
Interest Rate
Reduction
 
Other (1)
 
Total
One- to four-family
32

 
$
8

 
$

 
$
4

 
$
12

Home equity
459

 
7

 
3

 
23

 
33

Total
491

 
$
15

 
$
3

 
$
27

 
$
45

 
Nine Months Ended September 30, 2015
 
 
 
Interest Rate Reduction
 
 
 
 
 
Number of
Loans
 
Re-age/
Extension/
Interest
Capitalization
 
Other with
Interest Rate
Reduction
 
Other (1)
 
Total
One- to four-family
28

 
$
7

 
$

 
$
2

 
$
9

Home equity
293

 
3

 
2

 
17

 
22

Total
321

 
$
10

 
$
2

 
$
19

 
$
31

(1)
Includes TDRs that resulted from a loan modification program being offered to a subset of borrowers with HELOCs whose original loan terms provided the borrowers the option to accelerate their date of conversion to amortizing loans. As certain terms of the Company's offer represented economic concessions, such as longer amortization periods than were in the original loan agreements, to certain borrowers experiencing financial difficulty, this program resulted in less than $1 million and $15 million of TDRs during the three and nine months ended September 30, 2016 , respectively, and $14 million of TDRs during the nine months ended September 30, 2015 .

67


The Company considers modifications that become 30 days past due to have experienced a payment default. The following table shows the recorded investment in modifications that experienced a payment default within 12 months after the modification for the three and nine months ended September 30, 2016 and 2015 (dollars in millions): 
 
Three Months Ended September 30,
 
2016
 
2015
 
Number of
Loans
 
Recorded
Investment
 
Number of
Loans
 
Recorded
Investment
One- to four-family (1)
1

 
$

 
2

 
$
1

Home equity (2)
19

 
1

 
11

 
1

Total
20

 
$
1

 
13

 
$
2

 
 
 
 
 
 
 
 
 
Nine Months Ended September 30,
 
2016
 
2015
 
Number of
Loans
 
Recorded
Investment
 
Number of
Loans
 
Recorded
Investment
One- to four-family (1)
8

 
$
3

 
4

 
$
2

Home equity (2)(3)
49

 
3

 
79

 
4

Total
57

 
$
6

 
83

 
$
6

(1)
For the three and nine months ended September 30, 2016 , less than $1 million and 1 million , respectively, of the recorded investment in one- to four-family loans had a payment default in the trailing 12 months that was classified as current, compared to less than $1 million for both the three and nine months ended September 30, 2015.
(2)
For the three and nine months ended September 30, 2016 , $1 million and $2 million , respectively, of the recorded investment in home equity loans had a payment default in the trailing 12 months that was classified as current, compared to less than $1 million and $3 million for the three and nine months ended September 30, 2015 , respectively.
(3)
The majority of these home equity modifications during the nine months ended September 30, 2015 experienced servicer transfers during this same period.
NOTE 9—DERIVATIVE INSTRUMENTS AND HEDGING ACTIVITIES
The Company enters into derivative transactions primarily to protect against interest rate risk on the value of certain assets, liabilities and future cash flows. Each derivative instrument is recorded on the consolidated balance sheet at fair value as a freestanding asset or liability. The following table summarizes the fair value of derivatives as reported in the consolidated balance sheet at September 30, 2016 and December 31, 2015 (dollars in millions):  
 
 
 
Fair Value
 
Notional
 
Asset (1)
 
Liability (2)
 
Net (3)
September 30, 2016
 
 
 
 
 
 
 
Interest rate contracts:
 
 
 
 
 
 
 
Fair value hedges
$
2,295

 
$
4

 
$
(131
)
 
$
(127
)
Total derivatives designated as hedging instruments (4)
$
2,295

 
$
4

 
$
(131
)
 
$
(127
)
December 31, 2015
 
 
 
 
 
 
 
Interest rate contracts:
 
 
 
 
 
 
 
Fair value hedges
$
2,204

 
$
10

 
$
(55
)
 
$
(45
)
Total derivatives designated as hedging instruments (4)
$
2,204

 
$
10

 
$
(55
)
 
$
(45
)
 
(1)
Reflected in the other assets line item on the consolidated balance sheet.
(2)
Reflected in the other liabilities line item on the consolidated balance sheet.
(3)
Represents net fair value of derivative instruments for disclosure purposes only.
(4)
All derivatives were designated as hedging instruments at September 30, 2016 and December 31, 2015 .

68


Cash Flow Hedges     
The Company terminated $4.4 billion of legacy wholesale funding obligations during the third quarter of 2015 along with the cash flow hedges used to hedge the forecasted transactions related to these obligations. As the Company's intent changed and the hedged forecasted transactions became probable of not occurring, the Company reclassified $370 million of pre-tax losses on cash flow hedges from accumulated other comprehensive loss into earnings during the three months ended September 30, 2015. See Note 11— Other Borrowings for additional information.
Fair Value Hedges
Fair value hedges are used to offset exposure to changes in value of certain fixed-rate assets and liabilities. Fair value hedges are accounted for by recording the fair value of the derivative instrument and the fair value of the asset or liability being hedged on the consolidated balance sheet. Changes in the fair value of both the derivative instruments and the underlying assets or liabilities are recognized in the gains (losses) on securities and other, net line item in the consolidated statement of income (loss) . To the extent that the hedge is ineffective, the changes in the fair values will not offset and the difference, or hedge ineffectiveness, is reflected in the gains (losses) on securities and other, net line item in the consolidated statement of income (loss) .
Hedge accounting is discontinued for fair value hedges if a derivative instrument is sold, terminated or otherwise de-designated. If fair value hedge accounting is discontinued, the previously hedged item is no longer adjusted for changes in fair value through the consolidated statement of income (loss) and the cumulative net gain or loss on the hedged asset or liability at the time of de-designation is amortized to interest income or interest expense using the effective interest method over the expected remaining life of the hedged item. Changes in the fair value of the derivative instruments after de-designation of fair value hedge accounting are recorded in the gains (losses) on securities and other, net line item in the consolidated statement of income (loss) .
The following table summarizes the effect of interest rate contracts designated as fair value hedges and related hedged items on the consolidated statement of income (loss) for the three and nine months ended September 30, 2016 and 2015 (dollars in millions):  
 
Three Months Ended September 30,
 
2016
 
2015
 
Hedging
Instrument
 
Hedged
Item
 
Hedge
Ineffectiveness (1)
 
Hedging
Instrument
 
Hedged
Item
 
Hedge
Ineffectiveness (1)
Agency debentures
$
1

 
$
(3
)
 
$
(2
)
 
$
(30
)
 
$
30

 
$

Agency mortgage-backed securities
14

 
(16
)
 
(2
)
 
(72
)
 
70

 
(2
)
Total gains (losses) included in earnings
$
15

 
$
(19
)
 
$
(4
)
 
$
(102
)
 
$
100

 
$
(2
)
 
 
 
 
 
 
 
 
 
 
 
 
 
Nine Months Ended September 30,
 
2016
 
2015
 
Hedging
Instrument
 
Hedged
Item
 
Hedge
Ineffectiveness (1)
 
Hedging
Instrument
 
Hedged
Item
 
Hedge
Ineffectiveness (1)
Agency debentures
$
(89
)
 
$
85

 
$
(4
)
 
$
(15
)
 
$
15

 
$

Agency mortgage-backed securities
(100
)
 
96

 
(4
)
 
(32
)
 
32

 

Total gains (losses) included in earnings
$
(189
)
 
$
181

 
$
(8
)
 
$
(47
)
 
$
47

 
$

(1)
Reflected in the gains (losses) on securities and other, net line item on the consolidated statement of income (loss) .

69


NOTE 10—DEPOSITS
Deposits are summarized as follows (dollars in millions):
 
Amount
 
Weighted-Average Rate
 
September 30, 2016
 
December 31, 2015
 
September 30, 2016
 
December 31, 2015
Sweep deposits
$
26,464

 
$
24,018

 
0.01
%
 
0.01
%
Complete savings deposits
3,182

 
3,357

 
0.01
%
 
0.01
%
Checking deposits
1,252

 
1,239

 
0.03
%
 
0.03
%
Other money market and savings deposits
765

 
792

 
0.01
%
 
0.01
%
Time deposits (1)
34

 
39

 
0.18
%
 
0.38
%
Total deposits (2)
$
31,697

 
$
29,445

 
0.01
%
 
0.01
%
(1)
Time deposits represent certificates of deposit as of September 30, 2016 and December 31, 2015 , and include brokered certificates of deposit as of December 31, 2015 .
(2)
As of September 30, 2016 and December 31, 2015 , the Company had $172 million and $173 million in non-interest bearing deposits, respectively.
NOTE 11— OTHER BORROWINGS
Other borrowings at September 30, 2016 and December 31, 2015 are summarized as follows (dollars in millions):
 
September 30, 2016
 
December 31, 2015
Trust preferred securities (1)
$
409

 
$
409

Repurchase agreements (2)

 
82

Total other borrowings
$
409

 
$
491

(1)
The Company's TRUPs begin maturing in 2031 .
(2)
The maximum amount at any month end for repurchase agreements was $3.8 billion for the year ended December 31, 2015 .

The Company terminated $4.4 billion of legacy wholesale funding obligations during the third quarter of 2015. In connection with this termination, the Company recorded a pre-tax charge of $413 million in consolidated statement of income (loss) , including $43 million in the losses on early extinguishment of debt, net line item, and $370 million in the gains (losses) on securities and other, net line item that were reclassified from accumulated other comprehensive loss attributable to cash flow hedges.
The Company repurchased $14 million of trust preferred securities in advance of maturity during the third quarter of 2015 and recorded a gain on early extinguishment of debt of $4 million .
External Lines of Credit maintained at E*TRADE Clearing
E*TRADE Clearing's external liquidity lines total approximately $1.1 billion as of September 30, 2016 and include the following:
a 364-day, $400 million senior unsecured committed revolving credit facility with a syndicate of banks that matures in June 2017;
secured committed lines of credit with two unaffiliated banks, aggregating to $175 million with a maturity date of June 2017;
unsecured uncommitted lines of credit with two unaffiliated banks aggregating to $100 million , of which $75 million was renewed and is scheduled to mature in June 2017 and the remaining line has no maturity date; and
secured uncommitted lines of credit with several unaffiliated banks aggregating to $375 million with no maturity date.
The revolving credit facility contains maintenance covenants relating to E*TRADE Clearing's minimum consolidated tangible net worth and regulatory net capital ratio. There were no outstanding balances for these lines at September 30, 2016 .

70


NOTE 12—CORPORATE DEBT
Corporate debt at September 30, 2016 and December 31, 2015 is outlined in the following table (dollars in millions):
 
Face Value
 
Discount
 
Net
September 30, 2016
 
 
 
 
 
Interest-bearing notes:
 
 
 
 
 
5  3 / 8 % Notes, due 2022
$
540

 
$
(4
)
 
$
536

5 / 8 % Notes, due 2023
460

 
(5
)
 
455

Total interest-bearing notes
1,000

 
(9
)
 
991

Non-interest-bearing debt:
 
 
 
 
 
0% Convertible debentures, due 2019
3

 

 
3

Total corporate debt
$
1,003

 
$
(9
)
 
$
994

 
Face Value
 
Discount
 
Net
December 31, 2015
 
 
 
 
 
Interest-bearing notes:
 
 
 
 
 
5  3 / 8 % Notes, due 2022
$
540

 
$
(6
)
 
$
534

5 / 8 % Notes, due 2023
460

 
(5
)
 
455

Total interest-bearing notes
1,000

 
(11
)
 
989

Non-interest-bearing debt:
 
 
 
 
 
0% Convertible debentures, due 2019
8

 

 
8

Total corporate debt
$
1,008

 
$
(11
)
 
$
997

4 5 /8% Notes
In March 2015, the Company issued an aggregate principal amount of $460 million in 4 5 / 8 % Notes due September 2023. Interest is payable semi-annually and the notes may be called by the Company beginning March 15, 2018 at a premium, which declines over time. The Company used the net proceeds from the issuance of the 4  5 / 8 % Notes, along with approximately $432 million of existing corporate cash to redeem all of the outstanding 6  3 / 8 % Notes including paying the associated redemption premiums of $68 million , accrued interest and related fees and expenses. This resulted in $73 million in losses on early extinguishment of debt for the quarter ended March 31, 2015.
Credit Facility
In November 2014, the Company entered into a $200 million senior secured revolving credit facility and in February of 2015, entered into an amendment to increase commitments thereunder by $50 million . At September 30, 2016 , there was no outstanding balance under the revolving credit facility and available capacity for borrowings was $250 million . The credit facility expires in November 2017. The Company has the ability to borrow against the credit facility for working capital and general corporate purposes. The credit facility contains certain maintenance covenants, including the requirement for the parent company to maintain unrestricted cash of $100 million .

71


NOTE 13—INCOME TAXES
Income Tax Expense (Benefit)
Income tax expense was $86 million and $208 million for the three and nine months ended September 30, 2016 , respectively, compared to an income tax benefit of $93 million and $245 million for the same periods in 2015 . The effective tax rates were 38% and 33% for the three and nine months ended September 30, 2016 , respectively, compared to 38% and 372% for the same periods in 2015 .
The effective tax rate of 33% for the nine months ended September 30, 2016 was primarily driven by the release of valuation allowances on certain state deferred tax assets. Effective January 1, 2016, the Company elected to treat its broker-dealers, E*TRADE Securities and E*TRADE Clearing, as single member LLCs for tax purposes. The election to be treated as single member LLCs and future income projections at the broker-dealers will result in the utilization of certain state deferred tax assets, primarily state NOLs, against which the Company had recorded valuation allowances. Accordingly, the Company recognized a tax benefit of $31 million during the three months ended March 31, 2016.
The effective tax rate of 372% for the nine months ended September 30, 2015 , was primarily driven by the settlement of an IRS examination of the Company's 2007, 2009, and 2010 federal tax returns, which resulted in the recognition of a $220 million income tax benefit in the second quarter of 2015.
Deferred Taxes and Valuation Allowance
Deferred income taxes are recorded when revenues and expenses are recognized in different periods for financial statement and tax return purposes. The Company maintains valuation allowances against the portion of deferred tax assets that it does not believe would be realized. The Company’s deferred tax asset, valuation allowance, and deferred tax liability balances at September 30, 2016 and December 31, 2015 are summarized in the following table (dollars in millions):
 
September 30,
 
December 31,
 
2016
 
2015
Total deferred tax assets
$
1,266

 
$
1,548

Valuation allowance
(42
)
 
(82
)
Total deferred tax assets, net of valuation allowance
1,224

 
1,466

Total deferred tax liabilities
(499
)
 
(433
)
Deferred tax assets, net
$
725

 
$
1,033



72


NOTE 14—SHAREHOLDERS' EQUITY
The following tables present after-tax changes in each component of accumulated other comprehensive income (loss) for the three and nine months ended September 30, 2016 and 2015 (dollars in millions):
 
Available-for-Sale
Securities (1)
 
Cash Flow 
Hedging
Instruments
 
Foreign 
Currency
Translation
 
Total
Balance, December 31, 2015
$
(101
)
 
$

 
$
2

 
$
(99
)
Other comprehensive income before reclassifications
94

 

 

 
94

Amounts reclassified from accumulated other comprehensive loss
(9
)
 

 

 
(9
)
Net change
85






85

Balance, March 31, 2016
$
(16
)

$


$
2


$
(14
)
Other comprehensive income before reclassifications
69

 

 

 
69

Amounts reclassified from accumulated other comprehensive income
(9
)
 

 

 
(9
)
Net change
60

 

 

 
60

Balance, June 30, 2016
$
44

 
$

 
$
2

 
$
46

Other comprehensive income before reclassifications
3

 

 

 
3

Amounts reclassified from accumulated other comprehensive income
(10
)
 

 

 
(10
)
Net change
(7
)
 

 

 
(7
)
Balance, September 30, 2016
$
37

 
$

 
$
2

 
$
39

(1)
Includes unamortized unrealized losses of approximately $8 million at September 30, 2016, related to available-for-sale securities that were transferred to held-to-maturity during the three months ended June 30, 2016. See Note 7—Available-for-Sale and Held-to-Maturity Securities for additional information.
 
Available-for-Sale
Securities
 
Cash Flow 
Hedging
Instruments
 
Foreign 
Currency
Translation
 
Total
Balance, December 31, 2014
$
7

 
$
(261
)
 
$
5

 
$
(249
)
Other comprehensive income (loss) before reclassifications
39

 
(11
)
 

 
28

Amounts reclassified from accumulated other comprehensive loss
(6
)
 
16

 

 
10

Net change
33

 
5

 

 
38

Balance, March 31, 2015
$
40

 
$
(256
)
 
$
5

 
$
(211
)
Other comprehensive income (loss) before reclassifications
(59
)
 
6

 

 
(53
)
Amounts reclassified from accumulated other comprehensive loss
(5
)
 
16

 

 
11

Net change
(64
)
 
22

 

 
(42
)
Balance, June 30, 2015
$
(24
)
 
$
(234
)
 
$
5

 
$
(253
)
Other comprehensive income (loss) before reclassifications
17

 
(5
)
 

 
12

Amounts reclassified from accumulated other comprehensive loss
(7
)
 
239

 

 
232

Net change
10

 
234

 

 
244

Balance, September 30, 2015
$
(14
)
 
$

 
$
5

 
$
(9
)

73


The following tables present other comprehensive income (loss) activity and the related tax effect for the three and nine months ended September 30, 2016 and 2015 (dollars in millions):
 
Three Months Ended September 30,
 
2016
 
2015
 
Before Tax
 
Tax Effect
 
After Tax
 
Before Tax
 
Tax Effect
 
After Tax
Available-for-sale securities:
 
 
 
 
 
 
 
 
 
 
 
Unrealized gains, net
$
5

 
$
(2
)
 
$
3

 
$
28

 
$
(11
)
 
$
17

Reclassification into earnings, net
(17
)
 
7

 
(10
)
 
(11
)
 
4

 
(7
)
Net change from available-for-sale securities
(12
)
 
5

 
(7
)
 
17

 
(7
)
 
10

Cash flow hedging instruments:
 
 
 
 
 
 
 
 
 
 
 
Unrealized losses, net

 

 

 
(8
)
 
3

 
(5
)
Reclassification into earnings, net

 

 

 
387

 
(148
)
 
239

Net change from cash flow hedging instruments

 

 

 
379

 
(145
)
 
234

Other comprehensive income (loss)
$
(12
)
 
$
5

 
$
(7
)
 
$
396

 
$
(152
)
 
$
244

 
Nine Months Ended September 30,
 
2016
 
2015
 
Before Tax
 
Tax Effect
 
After Tax
 
Before Tax
 
Tax Effect
 
After Tax
Available-for-sale securities:
 
 
 
 
 
 
 
 
 
 
 
Unrealized gains (losses), net
$
269

 
$
(103
)
 
$
166

 
$
(5
)
 
$
2

 
$
(3
)
Reclassification into earnings, net
(46
)
 
18

 
(28
)
 
(29
)
 
11

 
(18
)
Net change from available-for-sale securities
223


(85
)

138

 
(34
)
 
13

 
(21
)
Cash flow hedging instruments:
 
 
 
 
 
 
 
 
 
 
 
Unrealized losses, net

 

 

 
(17
)
 
7

 
(10
)
Reclassification into earnings, net

 

 

 
439

 
(168
)
 
271

Net change from cash flow hedging instruments

 

 

 
422

 
(161
)
 
261

Other comprehensive income
$
223

 
$
(85
)
 
$
138

 
$
388

 
$
(148
)
 
$
240


74


The following table presents the consolidated statement of income (loss) line items impacted by reclassifications out of accumulated other comprehensive income (loss) for the three and nine months ended September 30, 2016 and 2015 (dollars in millions):
Accumulated Other Comprehensive Income (Loss) Components
 
Amounts Reclassified from Accumulated Other Comprehensive Income (Loss)
 
Affected Line Items in the Consolidated Statement of Income (Loss)
 
 
Three Months Ended September 30,
 
Nine Months Ended September 30,
 
 
 
 
2016
 
2015
 
2016
 
2015
 
 
Available-for-sale securities:
 
 
 
 
 
 
 
 
 
 
 
 
$
17

 
$
11

 
$
46

 
$
29

 
Gains (losses) on securities and other, net
 
 
(7
)
 
(4
)
 
(18
)
 
(11
)
 
Tax expense
 
 
$
10

 
$
7

 
$
28

 
$
18

 
Reclassification into earnings, net
Cash flow hedging instruments:
 
 
 
 
 
 
 
 
 
 
 
 
$

 
$
(370
)
 
$

 
$
(370
)
 
Gains (losses) on securities and other, net
 
 

 
(17
)
 

 
(69
)
 
Interest expense
 
 

 
(387
)
 

 
(439
)
 
Reclassification into earnings, before tax
 
 

 
148

 

 
168

 
Tax benefit
 
 
$


$
(239
)

$


$
(271
)
 
Reclassification into earnings, net
The Company terminated $4.4 billion of legacy wholesale funding obligations during the third quarter of 2015. In connection with this termination, the Company recorded a pre-tax charge of $413 million in the consolidated statement of income (loss) , including $43 million in the losses on early extinguishment of debt, net line item, and $370 million in the gains (losses) on securities and other, net line item that were reclassified from accumulated other comprehensive loss attributable to cash flow hedges.
Conversions of Convertible Debentures
During the nine months ended September 30, 2016 and 2015 , $5 million and $4 million of the Company’s convertible debentures were converted into 0.5 million and 0.3 million shares of common stock, respectively.
Issuance of Preferred Stock
On August 25, 2016, the Company issued 400,000 shares of Series A fixed-to-floating rate non-cumulative perpetual preferred stock for gross proceeds of $400 million . Net proceeds, after issuance cost, were approximately $394 million . The shares have a par value of $0.01 and a liquidation preference of $1,000 per share. Dividends are non-cumulative and are payable semi-annually at a rate of 5.875% from the original issue date to, but excluding, September 15, 2026. Dividends thereafter are payable at a floating rate equal to the three-month U.S. dollar LIBOR on the related dividend determination date plus 4.435%. As no preferred stock dividends were declared during the three months ended September 30, 2016, the Company has not presented net income available to common shareholders on the consolidated statement of income (loss). The Company used the proceeds of the issuance, along with existing corporate cash, to fund the acquisition of OptionsHouse. See Note 2—Business Acquisition for additional information.
Share Repurchases
On November 19, 2015, the Company announced that its Board of Directors authorized the repurchase of up to $800 million of shares of the Company's common stock through March 31, 2017. During the six months ended June 30, 2016, the Company repurchased a total of $452 million , or 19.0 million shares, of common stock under this program which brings total repurchases to $502 million , or 20.6 million shares, since inception. As of September 30, 2016 , $298 million remained available for additional repurchases. The Company accounts for share repurchases retired after repurchase by allocating the excess repurchase price over par to additional paid-in-capital. Due to the OptionsHouse acquisition, the Company did not repurchase shares during the third quarter of 2016. The Company will continue to assess the best use of corporate cash and anticipates resuming share repurchases in the second half of 2017.

75


NOTE 15—EARNINGS (LOSS) PER SHARE
The following table presents a reconciliation of basic and diluted earnings (loss) per share (in millions, except share data and per share amounts):  
 
Three Months Ended September 30,
 
Nine Months Ended September 30,
 
2016
 
2015
 
2016
 
2015
Basic:
 
 
 
 
 
 
 
Net income (loss)
$
139

 
$
(153
)
 
$
425

 
$
179

Basic weighted-average shares outstanding (in thousands)
274,362

 
290,480

 
278,864

 
290,105

Basic earnings (loss) per share
$
0.51

 
$
(0.53
)
 
$
1.53

 
$
0.62

Diluted:
 
 
 
 
 
 
 
Net income (loss)
$
139

 
$
(153
)
 
$
425

 
$
179

Basic weighted-average shares outstanding (in thousands)
274,362

 
290,480

 
278,864

 
290,105

Effect of dilutive securities:
 
 
 
 
 
 
 
Weighted-average convertible debentures (in thousands)
318




411


3,517

Weighted-average options and restricted stock issued to employees (in thousands)
792

 

 
861

 
1,376

Diluted weighted-average shares outstanding (in thousands)
275,472

 
290,480

 
280,136

 
294,998

Diluted earnings (loss) per share
$
0.51

 
$
(0.53
)
 
$
1.52

 
$
0.61

The Company excluded the following shares from the calculation of diluted earnings (loss) per share as the effect would have been anti-dilutive (shares in millions):
 
Three Months Ended September 30,
 
Nine Months Ended September 30,
 
2016
 
2015
 
2016
 
2015
Weighted-average shares excluded as a result of the Company's net loss:
 
 
 
 
 
 
 
Convertible debentures

 
3.3

 

 

Stock options and restricted stock awards and units

 
1.3

 

 

Stock options and restricted stock awards and units
0.2

 
0.1

 
0.1

 
0.1

Total
0.2

 
4.7

 
0.1

 
0.1

NOTE 16—REGULATORY REQUIREMENTS
Broker-Dealer Capital Requirements
The Company’s U.S. broker-dealer subsidiaries are subject to the Uniform Net Capital Rule (the "Rule") under the Securities Exchange Act of 1934 administered by the SEC and FINRA, which requires the maintenance of minimum net capital. The minimum net capital requirements can be met under either the Aggregate Indebtedness method or the Alternative method. Under the Aggregate Indebtedness method, a broker-dealer is required to maintain minimum net capital of the greater of 6  2 / 3 % of its aggregate indebtedness, as defined, or a minimum dollar amount. Under the Alternative method, a broker-dealer is required to maintain net capital equal to the greater of $250,000 or 2% of aggregate debit balances arising from customer transactions. The method used depends on the individual U.S. broker-dealer subsidiary. The Company’s U.S. broker-dealer subsidiaries are also subject to Commodity Futures Trading Commission (“CFTC”) regulations (“Reg. 1.17”) under the Commodity Exchange Act, which require the maintenance of minimum net capital equal to the greater of net capital requirement under Reg. 1.17 or the sum of 8% of the total risk margin requirements for all positions carried in client accounts and 8% of the total risk margin requirements for all positions carried in non-client accounts, as defined in Reg. 1.17. The Company’s international broker-dealer subsidiary is subject to capital requirements determined by its respective regulator.

76


At September 30, 2016 and December 31, 2015 , all of the Company’s broker-dealer subsidiaries met minimum net capital requirements. The tables below summarize the minimum capital requirements and excess capital for the Company’s broker-dealer subsidiaries at September 30, 2016 and December 31, 2015 (dollars in millions):
 
Required Net
Capital
 
Net Capital
 
Excess Net
Capital
September 30, 2016:
 
 
 
 
 
E*TRADE Clearing (1)(2)
$
151

 
$
884

 
$
733

E*TRADE Securities (1)(3)
1

 
75

 
74

OptionsHouse (4)
1

 
15

 
14

Other broker-dealer

 
17

 
17

Total
$
153

 
$
991

 
$
838

December 31, 2015:
 
 
 
 
 
E*TRADE Clearing (1)
$
161

 
$
1,007

 
$
846

E*TRADE Securities (1)

 
49

 
49

Other broker-dealers
1

 
15

 
14

Total
$
162

 
$
1,071

 
$
909

 
(1)
Elected to use the Alternative method to compute net capital. E*TRADE Securities' minimum net capital requirement was $250,000 as of December 31, 2015 and $1 million as of September 30, 2016 as a result of its registration as a Futures Commission Merchant during the three months ended September 30, 2016.
(2)
E*TRADE Clearing paid dividends of $227 million to the parent company during the nine months ended September 30, 2016 . Effective October 1, 2016, E*TRADE Clearing was merged into E*TRADE Securities.
(3)
E*TRADE Securities paid dividends of $108 million to the parent company during the nine months ended September 30, 2016 .
(4)
The Company completed the acquisition of OptionsHouse on September 12, 2016. OptionsHouse elected to use the Aggregate Indebtedness method to compute net capital; however, as OptionsHouse is an FCM, the prescribed fixed-dollar minimum capital requirement is $1 million .
Bank Capital Requirements
E*TRADE Financial and E*TRADE Bank are subject to various regulatory capital requirements administered by federal banking agencies. Beginning January 1, 2015, both E*TRADE Financial and E*TRADE Bank calculate regulatory capital under the Basel III framework using the Standardized Approach, subject to transition provisions. Failure to meet minimum capital requirements can trigger certain mandatory and possibly additional discretionary actions by regulators that, if undertaken, could have a direct material effect on E*TRADE Financial’s and E*TRADE Bank’s financial condition and results of operations. Under capital adequacy guidelines and the regulatory framework for prompt corrective action, E*TRADE Financial and E*TRADE Bank must meet specific capital guidelines that involve quantitative measures of assets, liabilities and certain off-balance sheet items as calculated under regulatory accounting practices. In addition, E*TRADE Bank may not pay dividends to the parent company without the non-objection, or in certain cases the approval, of its regulators, and any loans by E*TRADE Bank to the parent company and its other non-bank subsidiaries are subject to various quantitative, arm’s length, collateralization and other requirements. E*TRADE Financial’s and E*TRADE Bank’s capital amounts and classification are also subject to qualitative judgments by the regulators about components, risk weightings and other factors.
Quantitative measures established by regulation to ensure capital adequacy require E*TRADE Financial and E*TRADE Bank to meet minimum Common equity Tier 1 capital, Tier 1 risk-based capital, Total risk-based capital, and Tier 1 leverage ratios. Events beyond management's control, such as deterioration in credit markets, could adversely affect future earnings and E*TRADE Financial’s and E*TRADE Bank’s ability to meet future capital requirements. E*TRADE Financial and E*TRADE Bank were categorized as "well capitalized" under the regulatory framework for prompt corrective action for the periods presented in the table below (dollars in millions):

77


 
September 30, 2016
 
December 31, 2015
 
Actual
 
Well Capitalized Minimum Capital
 
Excess Capital
 
Actual
 
Well Capitalized Minimum Capital
 
Excess Capital
 
Amount
 
Ratio
 
Amount
 
Ratio
 
Amount
 
Amount
 
Ratio
 
Amount
 
Ratio
 
Amount
E*TRADE Financial (1)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Tier 1 leverage
$
3,396

 
7.3
%
 
$
2,318

 
5.0
%
 
$
1,078

 
$
3,747

 
9.0
%
 
$
2,093

 
5.0
%
 
$
1,654

Common equity Tier 1 capital
$
3,286

 
34.0
%
 
$
629

 
6.5
%
 
$
2,657

 
$
3,747

 
39.3
%
 
$
620

 
6.5
%
 
$
3,127

Tier 1 risk-based capital
$
3,396

 
35.1
%
 
$
774

 
8.0
%
 
$
2,622

 
$
3,747

 
39.3
%
 
$
763

 
8.0
%
 
$
2,984

Total risk-based capital
$
3,938

 
40.7
%
 
$
968

 
10.0
%
 
$
2,970

 
$
4,186

 
43.9
%
 
$
954

 
10.0
%
 
$
3,232

 
September 30, 2016
 
December 31, 2015
 
Actual
 
Well Capitalized Minimum Capital
 
Excess Capital
 
Actual
 
Well Capitalized Minimum Capital
 
Excess Capital
 
Amount
 
Ratio
 
Amount
 
Ratio
 
Amount
 
Amount
 
Ratio
 
Amount
 
Ratio
 
Amount
E*TRADE Bank (1)(2)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Tier 1 leverage
$
3,069

 
8.5
%
 
$
1,806

 
5.0
%
 
$
1,263

 
$
3,075

 
9.7
%
 
$
1,579

 
5.0
%
 
$
1,496

Common equity Tier 1 capital
$
3,069

 
36.7
%
 
$
544

 
6.5
%
 
$
2,525

 
$
3,075

 
36.5
%
 
$
548

 
6.5
%
 
$
2,527

Tier 1 risk-based capital
$
3,069

 
36.7
%
 
$
669

 
8.0
%
 
$
2,400

 
$
3,075

 
36.5
%
 
$
674

 
8.0
%
 
$
2,401

Total risk-based capital
$
3,176

 
38.0
%
 
$
837

 
10.0
%
 
$
2,339

 
$
3,185

 
37.8
%
 
$
842

 
10.0
%
 
$
2,343

(1)
The Basel III final rule introduces a capital conservation buffer that limits a banking organization’s ability to make capital distributions and discretionary bonus payments to executive officers if a banking organization fails to maintain a Common Equity Tier 1 capital conservation buffer of more than 2.5% , on a fully phased-in basis, of total risk-weighted assets above each of the following minimum risk-based capital ratio requirements: Common Equity Tier 1 ( 4.5% ), Tier 1 ( 6.0% ), and total risk-based capital ( 8.0% ). This requirement was effective beginning on January 1, 2016, and will be fully phased-in by 2019. Certain new regulatory deductions and adjustments are subject to a phase-in period over a four year period, beginning at 40% in 2015 and fully implemented at 100% in 2018.
(2)
E*TRADE Bank paid dividends of $373 million to the parent company during the nine months ended September 30, 2016 .
NOTE 17—COMMITMENTS, CONTINGENCIES AND OTHER REGULATORY MATTERS
Legal Matters
The Company reviews its lawsuits, regulatory inquiries and other legal proceedings on an ongoing basis and provides disclosure and records loss contingencies in accordance with the loss contingencies accounting guidance. The Company establishes an accrual for losses at management's best estimate when it assesses that it is probable that a loss has been incurred and the amount of the loss can be reasonably estimated. The estimated liability is revised based on currently available information.
Litigation Matters
On October 27, 2000, Ajaxo, Inc. ("Ajaxo") filed a complaint in the Superior Court for the State of California, County of Santa Clara. Ajaxo sought damages and certain non-monetary relief for the Company’s alleged breach of a non-disclosure agreement with Ajaxo pertaining to certain wireless technology that Ajaxo offered the Company as well as damages and other relief against the Company for their alleged misappropriation of Ajaxo’s trade secrets. Following a jury trial, a judgment was entered in 2003 in favor of Ajaxo against the Company for $1 million for breach of the Ajaxo non-disclosure agreement. Although the jury found in favor of Ajaxo on its claim against the Company for misappropriation of trade secrets, the trial court subsequently denied Ajaxo’s requests for additional damages and relief. On December 21, 2005, the California Court of Appeal affirmed the above-described award against the Company for breach of the nondisclosure agreement but remanded the case to the trial court for the limited purpose of determining what, if any, additional damages Ajaxo may be entitled to as a result of the jury’s previous finding in favor of Ajaxo on its claim against the Company for misappropriation of trade secrets. Although the Company paid Ajaxo the full amount due on the above-described judgment, the case was remanded back to the trial court, and on May 30,

78


2008, a jury returned a verdict in favor of the Company denying all claims raised and demands for damages against the Company. Following the trial court’s entry of judgment in favor of the Company on September 5, 2008, Ajaxo filed post-trial motions for vacating this entry of judgment and requesting a new trial. The trial court denied these motions. On December 2, 2008, Ajaxo filed a notice of appeal with the Court of Appeal of the State of California for the Sixth District. On August 30, 2010, the Court of Appeal affirmed the trial court’s verdict in part and reversed the verdict in part, remanding the case. The Company petitioned the Supreme Court of California for review of the Court of Appeal decision. On December 16, 2010, the California Supreme Court denied the Company’s petition for review and remanded for further proceedings to the trial court. The testimonial phase of the third trial in this matter concluded on June 12, 2012. By order dated May 28, 2014, the Court determined to conduct a second phase of this bench trial to allow Ajaxo to attempt to prove entitlement to additional royalties. Hearings in phase two of the trial concluded January 8, 2015. In a Judgment and Statement of Decision filed September 16, 2015, the Court denied all claims for royalties by Ajaxo. Ajaxo’s post-trial motions were denied. Ajaxo has appealed to the Court of Appeal, Sixth District. There is no briefing schedule on this appeal. The Company will continue to defend itself vigorously.
On May 16, 2011, Droplets Inc., the holder of two patents pertaining to user interface servers, filed a complaint in the U.S. District Court for the Eastern District of Texas against E*TRADE Financial Corporation, E*TRADE Securities, E*TRADE Bank and multiple other unaffiliated financial services firms. Plaintiff contends that the defendants engaged in patent infringement under federal law. Plaintiff seeks unspecified damages and an injunction against future infringements, plus royalties, costs, interest and attorneys’ fees. On March 28, 2012, a change of venue was granted and the case was transferred to the United States District Court for the Southern District of New York. The Company's motion for summary judgment on the grounds of non-infringement was granted by the U.S. District Court in a Decision and Order dated March 9, 2015. All remaining claims are stayed pending resolution of issues on Droplet's remaining patents under review by the Patent Trial and Appeal Board ("PTAB"). On July 6, 2015, the PTAB instituted an inter partes review of plaintiff's '115 patent. A hearing on the inter partes review was conducted on March 14, 2016. On June 23, 2016, the PTAB deemed Droplets’ putative '115 patent to be “unpatentable.” In a separate proceeding, the PTAB has also separately deemed Droplets’ putative '838 patent to be “unpatentable.” Droplets has appealed to the Circuit Court of Appeals for the District of Columbia. The Company will continue to defend itself vigorously in this matter.
Several cases have been filed nationwide involving the April 2007 leveraged buyout ("LBO") of the Tribune Company ("Tribune") by Sam Zell, and the subsequent bankruptcy of Tribune. In William Niese et al. v. A.G. Edwards et al., in Superior Court of Delaware, New Castle County, former Tribune employees and retirees claimed that Tribune was actually insolvent at the time of the LBO and that the LBO constituted a fraudulent transaction that depleted the plaintiffs’ retirement plans, rendering them worthless. E*TRADE Clearing, along with numerous other financial institutions, is a named defendant in this case. One of the defendants removed the action to federal district court in Delaware on July 1, 2011. In Deutsche Bank Trust Company Americas et al. v. Adaly Opportunity Fund et al., filed in the Supreme Court of New York, New York County on June 3, 2011, the Trustees of certain notes issued by Tribune allege wrongdoing in connection with the LBO. In particular the Trustees claim that the LBO constituted a constructive fraudulent transfer under various state laws. G1 Execution Services, LLC (formerly known as E*TRADE Capital Markets, LLC), along with numerous other financial institutions, is a named defendant in this case. In Deutsche Bank et al. v. Ohlson et al., filed in the U.S. District Court for the Northern District of Illinois, noteholders of Tribune asserted claims of constructive fraud and G1 Execution Services, LLC is a named defendant in this case. Under the agreement governing the sale of G1 Execution Services, LLC to Susquehanna International Group, LLP, the Company remains responsible for any resulting actions taken against G1 Execution Services, LLC as a result of such investigation. In EGI-TRB LLC et al. v. ABN-AMRO et al., filed in the Circuit Court of Cook County Illinois, creditors of Tribune assert fraudulent conveyance claims against multiple shareholder defendants and E*TRADE Clearing is a named defendant in this case. These cases have been consolidated into a multi-district litigation. The Company’s time to answer or otherwise respond to the complaints has been stayed pending further orders of the Court. On September 18, 2013, the Court entered the Fifth Amended Complaint. On September 23, 2013, the Court granted the defendants’ motion to dismiss the individual creditors’ complaint. The individual creditors filed a notice of appeal. The steering committees for plaintiffs and defendants have submitted a joint plan for the next phase of litigation. The next phase of the action will involve individual motions to dismiss. On April 22, 2014, the Court issued its protocols for dismissal motions for those defendants who were "mere conduits" who facilitated the transactions at issue. The motion to dismiss Count I of the Fifth Amended Complaint for failure to state a cause of action was fully briefed on July 2, 2014, and the parties await decision on that motion. The Litigation Trustee for the Plaintiffs dismissed all claims against E*TRADE Clearing pursuant to a Stipulation confirmed by the Court on June 7, 2016. The only E*TRADE entity remaining in the case is the E*TRADE S&P 500 Fund. The claims against the E*TRADE S&P 500 Fund are not material in amount. Nevertheless, the Company will continue to defend itself vigorously in these matters.

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On April 30, 2013, a putative class action was filed by John Scranton, on behalf of himself and a class of persons similarly situated, against E*TRADE Financial Corporation and E*TRADE Securities in the Superior Court of California, County of Santa Clara, pursuant to the California procedures for a private Attorney General action. The complaint alleged that the Company misrepresented through its website that it would always automatically exercise options that were in-the-money by $0.01 or more on expiration date. Plaintiffs allege violations of the California Unfair Competition Law, the California Consumer Remedies Act, fraud, misrepresentation, negligent misrepresentation and breach of fiduciary duty. The case has been deemed complex within the meaning of the California Rules of Court, and a case management conference was held on September 13, 2013. The Company’s demurrer and motion to strike the complaint were granted by order dated December 20, 2013. The Court granted leave to amend the complaint. A second amended complaint was filed on January 31, 2014. On March 11, 2014, the Company moved to strike and for a demurrer to the second amended complaint. On October 20, 2014, the Court sustained the Company's demurrer, dismissing four counts of the second amended complaint with prejudice and two counts without prejudice. The plaintiffs filed a third amended complaint on November 10, 2014. The Company filed a third demurrer and motion to strike on December 12, 2014. By order dated March 18, 2015, the Superior Court entered a final order sustaining the Company's demurrer on all remaining claims with prejudice. Final judgment was entered in the Company's favor on April 8, 2015. Plaintiff filed a Notice of Appeal April 27, 2015. Briefing is scheduled to continue through 2016. The Company will continue to defend itself vigorously in this matter.
On March 26, 2015, a putative class action was filed in the U.S. District Court for the Northern District of California by Ty Rayner, on behalf of himself and all others similarly situated, naming E*TRADE Financial Corporation and E*TRADE Securities as defendants. The complaint alleges that E*TRADE breached a fiduciary duty and unjustly enriched itself in connection with the routing of its customers’ orders to various market-makers and exchanges. Plaintiff seeks unspecified damages, declaratory relief, restitution, disgorgement of payments received by the Company, and attorneys’ fees. By stipulation, the parties have agreed to extend indefinitely the due date for a response to the claim. On July 23, 2016, a putative class action was filed in the U.S. District Court for the Southern District of New York by Craig L. Schwab, on behalf of himself and others similarly situated, naming E*TRADE Financial Corporation, E*TRADE Securities LLC, and former Company executives as defendants. The complaint alleges that E*TRADE violated federal securities laws in connection with the routing of its customers’ orders to various market-makers and exchanges. Plaintiff seeks unspecified damages, declaratory relief, restitution, disgorgement of payments received by the Company, and attorneys’ fees. By stipulation, the Rayner case has been consolidated with the Schwab case and both matters are now venued in the Southern District of New York. The Company will continue to defend itself vigorously in these matters.
In addition to the matters described above, the Company is subject to various legal proceedings and claims that arise in the normal course of business. In each pending matter, the Company contests liability or the amount of claimed damages. In view of the inherent difficulty of predicting the outcome of such matters, particularly in cases where claimants seek substantial or indeterminate damages, or where investigation or discovery have yet to be completed, the Company is unable to estimate a range of reasonably possible losses on its remaining outstanding legal proceedings; however, the Company believes any losses, both individually or in the aggregate, would not be reasonably likely to have a material adverse effect on the consolidated financial condition or results of operations of the Company.
An unfavorable outcome in any matter could have a material adverse effect on the Company’s business, financial condition, results of operations or cash flows. In addition, even if the ultimate outcomes are resolved in the Company’s favor, the defense of such litigation could entail considerable cost or the diversion of the efforts of management, either of which could have a material adverse effect on the Company’s business, financial condition, results of operations or cash flows.
Regulatory Matters
The securities, futures, foreign currency and banking industries are subject to extensive regulation under federal, state and applicable international laws. From time to time, the Company has been threatened with or named as a defendant in lawsuits, arbitrations and administrative claims involving securities, banking and other matters. The Company is also subject to periodic regulatory examinations and inspections. Compliance and trading problems that are reported to regulators, such as the SEC, Federal Reserve Bank of Richmond, FINRA, CFTC, NFA or OCC by dissatisfied customers or others are investigated by such regulators, and may, if pursued, result in formal claims being filed against the Company by customers or disciplinary action being taken against the Company or its employees by regulators. Any such claims or disciplinary actions that are decided against the Company could have a material impact on the financial results of the Company or any of its subsidiaries.

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During 2012, the Company completed a review of order handling practices and pricing for order flow between E*TRADE Securities and G1 Execution Services, LLC. The Company implemented changes to its practices and procedures that were recommended during the review. Banking regulators and federal securities regulators were regularly updated during the course of the review. Subsequently, on July 11, 2013, FINRA notified E*TRADE Securities and G1 Execution Services, LLC that it was conducting an examination of both firms’ order handling practices. On March 19, 2015, the Company received a Wells notice from FINRA's Market Regulation Department relating to the adequacy of E*TRADE Securities' order-routing disclosures and supervisory process for reviewing execution quality during the period covered by the Company's 2012 internal review (July 2011 - June 2012). The Company cooperated fully with FINRA in the examination. In June 2016, E*TRADE Securities entered into a settlement with FINRA whereby it agreed to a censure and paid a $900,000 fine.
Insurance
The Company maintains insurance coverage that management believes is reasonable and prudent. The principal insurance coverage it maintains covers commercial general liability; property damage; hardware/software damage; cyber liability; directors and officers; employment practices liability; certain criminal acts against the Company; and errors and omissions. The Company believes that such insurance coverage is adequate for the purpose of its business. The Company’s ability to maintain this level of insurance coverage in the future, however, is subject to the availability of affordable insurance in the marketplace.
Commitments
In the normal course of business, the Company makes various commitments to extend credit and incur contingent liabilities that are not reflected in the consolidated balance sheet. Significant changes in the economy or interest rates may influence the impact that these commitments and contingencies have on the Company in the future.
The Company’s equity method, cost method and other investments are generally limited liability investments in partnerships, companies and other similar entities, including tax credit partnerships and community development entities, which are not required to be consolidated. The Company had $51 million in unfunded commitments with respect to these investments at September 30, 2016 .    
At September 30, 2016 , the Company had approximately $24 million of certificates of deposit scheduled to mature in less than one year and approximately $32 million of unfunded commitments to extend credit.
Guarantees
In prior periods when the Company sold loans, the Company provided guarantees to investors purchasing mortgage loans, which are considered standard representations and warranties within the mortgage industry. The primary guarantees are that: the mortgage and the mortgage note have been duly executed and each is the legal, valid and binding obligation of the Company, enforceable in accordance with its terms; the mortgage has been duly acknowledged and recorded and is valid; and the mortgage and the mortgage note are not subject to any right of rescission, set-off, counterclaim or defense, including, without limitation, the defense of usury, and no such right of rescission, set-off, counterclaim or defense has been asserted with respect thereto. The Company is responsible for the guarantees on loans sold. If these claims prove to be untrue, the investor can require the Company to repurchase the loan and return all loan purchase and servicing release premiums. Management does not believe the potential liability exposure will have a material impact on the Company’s results of operations, cash flows or financial condition due to the nature of the standard representations and warranties, which have resulted in a minimal amount of loan repurchases.
Prior to 2008, ETBH raised capital through the formation of trusts, which sold TRUPs in the capital markets. The capital securities must be redeemed in whole at the due date, which is generally 30 years after issuance. Each trust issued TRUPs at par, with a liquidation amount of $1,000 per capital security. The trusts used the proceeds from the sale of issuances to purchase subordinated debentures issued by ETBH.
During the 30 -year period prior to the redemption of the TRUPs, ETBH guarantees the accrued and unpaid distributions on these securities, as well as the redemption price of the securities and certain costs that may be incurred in liquidating, terminating or dissolving the trusts (all of which would otherwise be payable by the trusts). At September 30, 2016 , management estimated that the maximum potential liability under this arrangement, including the current carrying value of the trusts, was equal to approximately $418 million or the total face value of these securities plus accrued interest payable, which may be unpaid at the termination of the trust arrangement.

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ITEM 4.    CONTROLS AND PROCEDURES
(a)
Based on an evaluation under the supervision and with the participation of our management, our Chief Executive Officer and our Chief Financial Officer have concluded that the Company's disclosure controls and procedures, as defined in Rules 13a-15(e) under the Securities Exchange Act of 1934, as amended (the "Exchange Act"), were effective as of the end of the period covered by this report to provide reasonable assurance that information required to be disclosed by the Company in reports that it files or submits under the Exchange Act is (i) recorded, processed, summarized and reported within the time periods specified in the Securities and Exchange Commission rules and forms and (ii) accumulated and communicated to the Company’s management, including our Chief Executive Officer and Chief Financial Officer, as appropriate to allow timely decisions regarding required disclosure.
(b)
There were no changes in the Company’s internal control over financial reporting during the quarter ended September 30, 2016 , identified in connection with management's evaluation required by paragraph (d) of Exchange Act Rules 13a-15 and 15d-15, that have materially affected, or are reasonably likely to materially affect, the Company’s internal control over financial reporting.
PART II
ITEM 1.    LEGAL PROCEEDINGS
Information in response to this item can be found under the heading Legal Matters in Note 17—Commitments, Contingencies and Other Regulatory Matters to Part I. Item 1. Consolidated Financial Statements (Unaudited) in this Quarterly Report and is incorporated by reference into this item.
ITEM 1A.    RISK FACTORS
There have been no material changes in the Company's risk factors from those disclosed in its Annual Report on Form 10-K for the year ended December 31, 2015, except for the risk factor included below:
If we do not successfully participate in consolidation opportunities, we could be at a competitive disadvantage.
There has been significant consolidation in the financial services industry and this consolidation may continue in the future. If we fail to take advantage of viable consolidation opportunities, our competitors may be able to capitalize on those opportunities and take advantage of greater scale and cost efficiencies to our detriment. Any acquisition we do consummate would likely entail significant risks to our business and financial condition.
For example, on September 12, 2016, we completed the acquisition of Aperture New Holdings, Inc., the ultimate parent company of OptionsHouse, an online brokerage, for $725 million in cash. The acquisition of Aperture will subject us to a number of risks, uncertainties, and potential costs, including that:
We may experience significant attrition in the acquired accounts or experience other issues that would prevent us from achieving the expected synergies within the anticipated timeframe, or at all;
Our retention of customers’ assets may be impacted by our ability to successfully integrate the acquired operations, products (including pricing) and personnel;
Attempts to retain key personnel may not succeed;
We could be subject to undisclosed liabilities that could be material or become subject to litigation or regulatory risks as a result of the acquisition;
Management’s attention may be diverted from other business concerns;
Unanticipated restructuring costs may be incurred;
There may be negative changes in general economic conditions in the regions or the industries in which the combined businesses operate; and
We will have less cash available for other purposes, including for use in acquisitions of other technologies or businesses.
Any future acquisitions could involve these and additional risks. Our ability to pursue additional strategic transactions may also be limited by our corporate debt, including our senior secured revolving credit facility. Future acquisitions may also be funded through the issuance of additional debt or preferred stock.

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Any of these risks, whether with respect to our acquisition of Aperture or any future acquisitions, could have a material adverse effect on our business and results of operations.
ITEM 2.    UNREGISTERED SALES OF EQUITY SECURITIES AND USE OF PROCEEDS
Share Repurchases
The table below shows the timing and impact of our share repurchases during the three months ended September 30, 2016 (dollars in millions, except share data and per share amounts):
Period
 
Total Number of Shares Purchased (1)
 
Average Price Paid per Share (2)
 
Total Number of Shares Purchased as Part of the Publicly Announced Plan (3)
 
Maximum Dollar Value of Shares That May Yet Be Purchased Under the Plan (3)
July 1, 2016 - July 31, 2016
 
2,873

 
$
28.82

 

 
$
297.9

August 1, 2016 - August 31, 2016
 
7,410

 
25.54

 

 
297.9

September 1, 2016 - September 30, 2016
 
128,800

 
28.06

 

 
297.9

Total
 
139,083

 
27.94

 

 
 
(1)
Includes 139,083 shares withheld to satisfy tax withholding obligations associated with restricted shares.
(2)
Excludes commission paid.
(3)
On November 19, 2015, the Company publicly announced that its Board of Directors authorized the repurchase of up to $800 million of shares of the Company's common stock through March 31, 2017. The timing and exact amount of any common stock repurchases will depend on various factors, including market conditions and the Company’s capital position. The Company’s share repurchase program does not include specific price targets, may be executed through open market purchases or privately negotiated transactions, may utilize Rule 10b5-1 plans, and may be suspended or terminated at any time at the Company’s discretion.
ITEM 3.     DEFAULTS UPON SENIOR SECURITIES
None.
ITEM 4.     MINE SAFETY DISCLOSURES
Not applicable.
ITEM 5.    OTHER INFORMATION
None.

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ITEM 6.    EXHIBITS
Exhibit
Number
 
Description
3.1
 
Certificate of Designations of Preferences and Rights of the Fixed-to-Floating Rate Non-
Cumulative Perpetual Preferred Stock, Series A of E*TRADE Financial Corporation, effective as
of August 25, 2016 (incorporated by reference to Exhibit 3.1 of the Company’s Current Report on
Form 8-K filed on August 25, 2016)

 
 
*3.2
 
Amended and Restated Bylaws of E*TRADE Financial Corporation, effective as of August 25,
2016

 
 
 
4.1
 
Certificate of Designations of Preferences and Rights of the Fixed-to-Floating Rate Non-
Cumulative Perpetual Preferred Stock, Series A of E*TRADE Financial Corporation, effective as
of August 25, 2016 (incorporated by reference to Exhibit 3.1 of the Company’s Current Report on
Form 8-K filed on August 25, 2016)

 
 
 
4.2
 
Form of Certificate Evidencing Fixed-to-Floating Rate Non-Cumulative Perpetual Preferred
Stock, Series A of E*TRADE Financial Corporation (incorporated by reference to Exhibit 4.2 of the
Company’s Current Report on Form 8-K filed on August 25, 2016)

 
 
 
*10.1
 
Employment Agreement dated September 12, 2016 between E*TRADE Financial
Corporation and Rodger A. Lawson

 
 
 
*10.2
 
Employment Agreement dated September 12, 2016 between E*TRADE Financial
Corporation and Karl A. Roessner

 
 
 
*31.1
 
Certification—Section 302 of the Sarbanes-Oxley Act of 2002
 
 
 
*31.2
 
Certification—Section 302 of the Sarbanes-Oxley Act of 2002
 
 
*32.1
 
Certification—Section 906 of the Sarbanes-Oxley Act of 2002
 
 
 
*101.INS
 
XBRL Instance Document
 
 
*101.SCH
 
XBRL Taxonomy Extension Schema Document
 
 
*101.CAL
 
XBRL Taxonomy Extension Calculation Linkbase Document
 
 
*101.DEF
 
XBRL Taxonomy Extension Definition Linkbase Document
 
 
*101.LAB
 
XBRL Taxonomy Extension Label Linkbase Document
 
 
*101.PRE
 
XBRL Taxonomy Extension Presentation Linkbase Document
 
 
 
 
 
*
Filed herewith.


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SIGNATURES
Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized.
Dated: November 3, 2016
 
 
 
 
E*TRADE Financial Corporation
(Registrant)
 
 
 
By
 
/S/   KARL A. ROESSNER
 
 
Karl A. Roessner
 
 
Chief Executive Officer
 
 
(Principal Executive Officer)
 
 
By
 
/S/   MICHAEL A. PIZZI    
 
 
Michael A. Pizzi
 
 
Chief Financial Officer
 
 
(Principal Financial Officer)
 
 
By
 
/S/   BRENT B. SIMONICH
 
 
Brent B. Simonich
 
 
Corporate Controller
 
 
(Principal Accounting Officer)

85
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