REDWOOD CITY, Calif.,
Sept. 1, 2016 /PRNewswire/
-- Equinix, Inc. (Nasdaq: EQIX), the global interconnection
and data center company, today announced that it has promoted
Brian Lillie to Chief Customer
Officer (CCO) and EVP of Technology Services. In this newly
expanded role, Lillie will directly lead the Global Customer
Success organization to holistically and consistently drive the
customer journey across the entire company while enabling greater
growth and success for Equinix's more than 8,000 customers
worldwide. Lillie has served as the Global CIO of Equinix for the
past eight years.
The company also announced that it has appointed Milind Wagle as the new Global CIO reporting
into the Customer Success Organization. Formerly the Vice President
of Global IT in the CIO organization, Wagle will lead the global IT
team and oversee the solution delivery for enterprise applications,
information security, and end-user technology infrastructure
support for Equinix's more than 5,600 employees worldwide. Wagle
has been with Equinix for six years and previously held leadership
positions at VeriSign, KPMG Consulting and BearingPoint.
Highlights/Key Facts
- Service excellence has always been a hallmark of the Equinix
value proposition and the new Global Customer Success organization
will leverage the strengths of the Global Customer Care, Global
Customer Experience, Product Engineering and global CIO teams to
create extraordinary experiences and opportunities for our
customers and enable the interconnected enterprise.
- Lillie joined Equinix in 2008 and has been focused on building
business value through strategic and innovative product development
and information technology initiatives. Global product examples
include the innovative and ground-breaking Equinix Cloud Exchange
portal and API platform, the Equinix Customer Portal, and the
Equinix Marketplace Portal. In addition to product initiatives,
Lillie has also driven several global initiatives to improve
internal efficiencies and global scale, including quote-to-cash
systems, sales force automation, global financials, asset and
capacity management systems, and big data analytic systems.
- For the past six years, Wagle has served in various senior
leadership roles within the IT team at Equinix, most recently as
Vice President. He has managed large-scale, cross-functional
enterprise transformation programs for the company, including
globally designing and deploying process, system and organizational
standardization across 14 countries.
Quotes
- Charles Meyers, COO,
Equinix:
"Equinix is committed to building on our legacy of exceptional
service and keeping our customers at the heart of everything we do.
The Global Customer Success organization will ensure that the
customer voice is heard consistently throughout our organization to
continually drive us to create value for our customers. Our
new Chief Customer Officer, Brian
Lillie, is an outstanding leader who, as our former CIO,
truly understands the customer journey to digital
transformation. I am confident that Brian's insight,
integrity and passion will enable the new Global Customer Success
organization to holistically drive customer success and accelerate
our growth."
- Brian Lillie, Chief Customer
Officer, EVP of Technology Services, Equinix:
"I am excited about the opportunity to lead this talented team
aimed at helping our customers through their transformation
challenges. By creating a global, consolidated lens on the
customer experience and service–and their journey with Equinix from
contract through renewal–this new organization will ensure we are
coordinated in how we leverage our technology leadership and our
global service and support to achieve great outcomes for our
customers. I am also thrilled to have Milind step into the role of
Global CIO. Milind has a strong record of making IT a strategic
partner of the business and driving innovation. In his new role, he
will continue to focus on driving internal efficiencies and
continued business growth, but also creating new ways for customers
to engage with Equinix."
- Milind Wagle, Global CIO,
Equinix:
"I am honored to lead this award-winning IT
organization and continue to drive innovation and efficiencies for
our internal partners and our customers. Equinix has a great
opportunity to continue to drive interconnection as a true
differentiator for IT and business leaders. I look forward to
driving that transformation internally and working closely with our
IT team and our customers to identify opportunities for their
competitive advantage."
About Equinix
Equinix, Inc. (Nasdaq: EQIX) connects
the world's leading businesses to their customers, employees and
partners inside the most interconnected data centers. In 40 markets
across five continents, Equinix is where companies come together to
realize new opportunities and accelerate their business, IT and
cloud strategies. www.equinix.com.
Forward Looking Statements
This press release
contains forward-looking statements that involve risks and
uncertainties. Actual results may differ materially from
expectations discussed in such forward-looking statements. Factors
that might cause such differences include, but are not limited to,
the challenges of acquiring, operating and constructing IBX centers
and developing, deploying and delivering Equinix services;
unanticipated costs or difficulties relating to the integration of
companies we have acquired or will acquire into Equinix; a failure
to receive significant revenue from customers in recently built out
or acquired data centers; failure to complete any financing
arrangements contemplated from time to time; competition from
existing and new competitors; the ability to generate sufficient
cash flow or otherwise obtain funds to repay new or outstanding
indebtedness; the loss or decline in business from our key
customers; and other risks described from time to time in Equinix's
filings with the Securities and Exchange Commission. In particular,
see Equinix's recent quarterly and annual reports filed with the
Securities and Exchange Commission, copies of which are available
upon request from Equinix. Equinix does not assume any obligation
to update the forward-looking information contained in this press
release.
Equinix and IBX are registered trademarks of Equinix, Inc.
International Business Exchange is a trademark of Equinix, Inc.
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SOURCE Equinix, Inc.