Action for Children Uses Citrix Solutions to Empower Staff to Spend More Time Working Directly with Families
June 23 2016 - 11:00AM
Business Wire
Charity Aims for 20 Percent Increase in
Productivity in Coming Year
“Citrix allows us the freedom to choose whether we want to be in
the office or out with the people that need us most,” said Kirsty
Wylie, a family support practitioner with Action for Children.
“Sometimes when a tragedy happens to a family, those individuals go
into crisis mode and that’s why we’re here. If we’re working on
paper, a whole afternoon can be dedicated to getting that form
typed up and sent on but now that I can take my tablet around with
me, I can help that client in just a few moments and right in their
own home. Everything we do with these families has to be secure,
and with Citrix solutions it feels very safe and confidential.”
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Kirsty Wylie, a family support
practitioner with Action for Children, uses Citrix solutions to
work securely and efficiently from her tablet in the home of a
family. (Photo: Business Wire)
Over the past few years, the local, central and federal
governments in the UK have reduced budgets traditionally used to
help fund charities, causing these non-profits to find innovative
ways to serve their clients. At the same time, these organizations
are also dealing with the increasing need to digitize the workplace
for a broad range of staff in non-traditional roles who often
conduct work outside of a traditional business office.
To meet these expectations, Action for Children, a charity
helping more than 300,000 children, young people and parents
through 650 projects across England, worked with Citrix partner CDW
to implement Citrix solutions to create a flexible, mobile IT
environment for its employees. This workplace transformation
project has helped empower their staff to work more efficiently
while also spending more time in the field with vulnerable children
and families, and less time in the office submitting paperwork. In
fact, by using Citrix solutions, Action for Children aims to
increase productivity by 20 percent over the coming year. And with
security as a vital component when dealing with information
relating to children, Citrix has enabled a highly secure, mobile
working solution to address this risk. According to Alan Crawford,
chief information officer at Action for Children, today, all the
partners, governments, local authorities and public authorities are
very happy to state, “Yes, it’s on Citrix. It’s secure.”
Additional Quote
Alan Crawford, Chief Information Officer, Action for
Children
“All the staff here at Action for Children are heroes. From the
Family Support Practitioners traveling throughout the day to work
with vulnerable children in deprived areas to the traditional
office staff, and they all share that same commitment to the
children. My aim with implementing Citrix solutions was to ensure
that technology would aide and enhance, not hinder, all of our
workers, allowing everyone to focus on supporting children instead.
The Citrix digital platform has achieved this goal by transforming
the workday for all of our employees, and we aim to increase
productivity by 20 percent over the coming year.”
Related Links
- Citrix Workspace Suite
- Citrix NetScaler
- Citrix ShareFile
- 2016 Citrix Innovation Award
- Citrix Customer Stories
- Video: Kelway Uses Citrix Technology to
Transform the Workplace for Action for Children
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