Comcast to Pay $33 Million to Resolve Privacy Violations
September 17 2015 - 9:10PM
Dow Jones News
Comcast Corp. has agreed to pay $33 million and overhaul its
operations to resolve allegations that it illegally posted online
personal information of customers who had paid for unlisted
service.
Under an agreement filed Thursday in Alameda Superior Court,
California Attorney General Kamala D. Harris said, the cable giant
is to pay $22 million in civil penalties and related costs and
refund about $8 million to the affected customers. Comcast has also
agreed to improve the process to handle customer complaints and
strengthen restrictions on vendors' use of customers' personal
information.
The authorities said Comcast posted online the names, phone
numbers and addresses of an estimated 75,000 customers who had paid
for unlisted so-called voice over Internet Protocol or VoIP
telephone service.
Payments to current customers will be processed as a bill
credit; payments to past customers will be mailed to their last
known address, Ms. Harris said in a statement.
Comcast, based in Philadelphia, couldn't be reached for comment
Thursday after regular business hours.
Write to Maria Armental at maria.armental@wsj.com
Subscribe to WSJ: http://online.wsj.com?mod=djnwires
(END) Dow Jones Newswires
September 17, 2015 20:55 ET (00:55 GMT)
Copyright (c) 2015 Dow Jones & Company, Inc.
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