University of Phoenix Recognized for Process Excellence by the Southwest Alliance for Excellence
January 06 2016 - 8:02AM
Business Wire
Admissions intake work distribution process and
Office of Student Records quality control process earn the
University its tenth and eleventh awards
University of Phoenix® today announced it has been recognized
for the seventh consecutive year with two “Showcase in Excellence”
Process Level awards from the Southwest Alliance for Excellence
(SWAE). This year, the University received two awards that
recognize its admissions intake work distribution process and the
Office of Student Records quality control process. Both of these
processes reside in the University’s Office of Admissions and
Records and demonstrate the institution’s commitment to quality
while working with student records through the student
lifecycle.
“University of Phoenix is honored to once again be recognized by
the Southwest Alliance for Excellence, and grateful for its
organized focus on excellence and continuous improvement which is
so important to higher education,” said Timothy P. Slottow,
president of University of Phoenix. “This recognition speaks to the
University’s continued commitment to operational excellence and our
work to provide seamless, high-touch, high-tech and efficient
student support aligned with a vision to be recognized as the most
trusted provider of career-relevant higher education for working
adults.”
The 23rd annual Performance Excellence Program recognized
organizations for excellence in quality, performance and outcomes.
The program, modeled after the Malcolm Baldrige Award criteria,
provides an opportunity for recognition and valuable feedback about
where an organization is positioned on the quality continuum. The
Showcase in Excellence Award recognizes a team for one specific
process that could be innovative or a cutting-edge approach, used
as a role model or result in exceptional performance. It could also
be a routine process performed in an extraordinary manner.
“The Southwest Alliance for Excellence proudly recognizes
University of Phoenix for its continued dedication to academic and
operational improvement,” said Karen Shepard, executive director of
the Southwest Alliance for Excellence. “We are proud to continue
empowering organizations like the University of Phoenix to pursue
performance excellence and improve organizational outcomes that
ultimately contribute to the economic competiveness of the
communities they serve and the states where they reside.”
The goal of the program is to improve results in organizations
throughout Arizona, Nevada and Utah using the Baldrige Framework
for Performance Excellence.
For more information regarding University of Phoenix, please
visit www.phoenix.edu.
About University of Phoenix
University of Phoenix is constantly innovating to help working
adults move efficiently from education to careers in a rapidly
changing world. Flexible schedules, relevant and engaging courses,
and interactive learning can help students more effectively pursue
career and personal aspirations while balancing their busy lives.
As a subsidiary of Apollo Education Group, Inc. (Nasdaq:
APOL), University of Phoenix serves a diverse student
population, offering associate, bachelor’s, master’s and doctoral
degree programs from campuses and learning centers across the U.S.
as well as online throughout the world. For more information, visit
www.phoenix.edu.
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version on businesswire.com: http://www.businesswire.com/news/home/20160106005034/en/
University of PhoenixBecky Frost,
602-557-8638becky.frost@apollo.edu
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